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Review by some_yahoo 
UPDATED: 309 days ago
member for 309 days, 0 visits, last login: 309 days ago
 Manteca,San Joaquin,CA
 Contract price not specified.
 Verizon (ex GTE)
 "Super knowledgable, FAST support."
 "I'm so glad I switched to LABridge"
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I have been through these things before... some Microsoft "security" patch locking down my webserver or whatever... LABridge has always been right there, helpful and had me back online as immediately as is humanly (virtually?) possible.
Today Verizon changed my office IP address, which made my attempts to "remote desktop" to my webserver bounce off the firewall.
A quick IM exchange with LABridge, and 10 minutes of diagnosis and they had updated my firewall and I was online.
A few months back...
AOL started rejecting all the emails from the webserver. I IM'd and called them, and had the problem resolved rapidly - and this one even had to involve an up-stream provider!
LABridge is frequently available on IM, and as far as I can tell they don't even own a phone robot. THIS IS A GOOD THING. The phone rings, and then they answer it!
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Review by (hidden by request)
Posted: 2.3 years ago
(review was emailed from domain labridge.com)
Los Angeles,Los Angeles,CA
$37 per month (12 month contract)
Verizon
"Small company, personal service"
 "not as cheap as other services, but can't beat the service"
"Mom and Pop DSL. It's like the olden times!"
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I was with LA Bridge for six years and they are the only ISP that knows me
by name, instant messages me, knows what car I drive, and take me on their
yacht cruise. Talk about personal service!
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Review by wreese
Posted: 2.6 years ago
member for 2.9 years, 1 visits, last login: 2.6 years ago
Hermosa Beach,Los Angeles,CA
$40 per month
 about 1 days
Verizon (ex GTE)
"Light years better than my old ISP. Fantastic customer support (Dee you are the best)!"
"None"
"I like the little guy (and hate Verizon)... Best ISP/DSL experience I have ever had."
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After using another small SoCal ISP from 1999 (during the GTE days... hated them too) until the end of 2006, I had had enough of what I was getting and knew it was time for a change. Talked to Dee at L A Bridge. What a delight. She had me converted from resale to wholesale and converted to L A Bridge in one day. Perfect!
I saved $16 per month and doubled my speed in the bargain.
This company knows the meaning of "customer service". I could not be more happy (unless they decided to give me DSL for free... or better yet, pay me to use their service). 
PS, these guys every offered to cut me over from from frame relay to ATM (and again double my speed in the process) at no increase in fee. Can't beat that with a stick!
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Review by TimonMarmex
Posted: 5 years ago
member for 5 years, 0 visits, last login: 5 years ago
North Hollywood,Los Angeles,CA
$40 per month (12 month contract)
about 6 days
SBC
CLEC party: SBC
"Excellent service, excellent customer service, very responsive, and no unreasonable limitations on your service."
"Not available everywhere, but it's a local ISP, what do you expect?"
"Awesome!"
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This small, Marina Del Rey-based ISP really goes the extra mile to accomodate the needs of it's customers.
After years on dial-up, I really needed to get on proper DSL to start my business. I couldn't get a straight answer from the cable internet folks on exactly what bandwidth I would get, or even what the price actually was, or static IP, etc., and had all sorts of strange restrictions on what I could run on my end. Yahoo DSL wasn't much better.
But the LA Bridge folks knew exactly what they were talking about and were willing to work with me to get a deal that would serve the needs of my business. Ordering was very easy. The modem (Westell Infospeed with a Bell Atlantic logo) arrived in just 5 days. Once I got it, the install was trivial: I got the modem, plugged it in, and I was online!
The few times I've needed technical support, I've found them to be very quick to respond, very knowledgable, and incredibly easy to deal with. Dee set me straight very quiclky.
The entire time I've had the connection running, it's never gone down even once, and I've never had any slowdown at all. If anything, the connection seems better than the connection on my old company's T1 LAN!
Now, my setup is pretty standard for a small business (static IP on DSL with four machines off a single hub), but I understand they are willing to provide some pretty specialized tailored services, such as wireless internet for people living on yachts in the harbor in Marina Del Rey. Also, I was pleased to hear that they are actually supplying special packages for a number of charitable organizations. I'm much happier dealing with a company that has a concience!
In all, a real class act. I'm very impressed!
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Review by (hidden by request)
Posted: 5 years ago
(review was emailed from domain sherpatechnology.com)
undisclosed location
Contract price not specified.
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La Bridge Internet & DSL has provided the best customer service that I
have ever experienced with an ISP. Dee is great and sent one of the
nicest and most detailed e-mail regarding a problem that we had with a
technical issue. Needless to say, the problem was solved in now time.
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Review by kd6cae
UPDATED: 5.4 years ago
member for 8.2 years, 2690 visits, last login: 3 days ago
Lancaster,Los Angeles,CA
Contract price not specified.
about 7 days
Verizon
"Great tech support. Great dsl ISP for Socal customers."
"I can't think of any bad points at this time"
"LA bridge is an excellent ISP for DSL if you're in Southern ca, highly recommended!"
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I ordered the silver DSL package 384k/384K I have a static IP assigned by DHCP server. Using a ra14 ADSL modem which I already had. All in all LA bridge is a great choice for Southern california DSL users wanting a good ISP. I've moved to Lancaster CA and have LA bridge still though I now have their 1.5/128 package as I also have cable now, but LA bridge still has awesome customer service and a great connection to the internet, which is why I still keep them.
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Review by dmacias666
Posted: 6 years ago
member for 8.4 years, 101 visits, last login: 5.2 years ago
Cerritos,Los Angeles,CA
$49 per month (month by month)
about 4 days
Verizon
"Customer service, reliable connection, support"
"No free web based e-mail."
"A great value, far exceeds other DSL providers in both service and product."
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Dee, the salesperson I first talked to, was very polite and cheerful on the telephone. She even help me find a tech to install a splitter for my DSL connection and call me the day my DSL connection became active. After I set up my modem, a problem developed preventing reception of the DSL signal. Mariana helped me get connected in less then ten minutes. In additional to excellent customer service, their product is far superior to the other two DSL providers I experienced. My connection speed is better than 1,300 kbps and their SPAM filter is better than Earthlink’s Spam Blocker. As mentioned on their web site, they not advertise very much. However, their reviews on the site say it all. It is both a great value and and their people are wonderful.
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 Review by biltower
Posted: 6.1 years ago
member for 9.2 years, 823 visits, last login: 3.8 years ago
Los Angeles,Los Angeles,CA
$123 per month
about 3 days
SBC
"Canceled SE called LA.bridge was online within 3 days"
"NONE"
"The best Support anyone could ask for anyware"
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ive never worked with a ISP that goes out of there way to help you before.i had my own adsl modem so theres NO contract no delay's.beleave it or not if you submit a problem THEY CALL YOU....! .i called support to ask a question theres no hold time they pick up directly.Tony & Brian are 100% knowlagable and most helpful.Mariana does all the provisioning.i cant even tell you anyone's name at the other isp's ive been with for over 3 years.this is the best service ive had EVER.ive been a member here on BBR since 2000 & never even thought abought writing a reveiw on my ISP becouse i hate whinning.THIS ISP should have its own disscusion Forum the ones that are there dont do Squat.PLZ include a LA.Bridge forum so ppl will see all the happy ppl.
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Review by pamster
Posted: 6.3 years ago
member for 9.5 years, 73 visits, last login: 134 days ago
Playa Del Rey,Los Angeles,CA
$52 per month (12 month contract)
about 5 days
Verizon
CLEC party: Verizon
"Customer Service!!! Value"
"None"
"Small business, excellent service - smoothest install ever."
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I've been through many DSL providers, and this installation was the easiest and quickest one yet. I submitted my order before we had even moved into our apartment. I got a personal email telling me that because there was another person at that apartment, with their own telephone service, that she couldn't order mine yet. But she kept a close eye on the Verizon database, and ordered it as soon as she could. She kept me informed all along the way, and answered my questions in a very timely fashion. I received my modem before I had my DSL - and the DSL was up and running the day before it was due. Everything worked as soon as I plugged it in!! Of course I can't comment on the long-term, since it's only my second day with them. But so far I have no complaints. I ordered the 1.5/128 for $49/month - but am too far from the CO (DISTANCE: 13400'), so I have 768/128 for $46/month.
It includes:
INTERNET SERVICE with L A BRIDGE INCLUDES:
2 IP addresses (allows 2 different computers on the same DSL line)
No PPPoE frustration
Ability to run your own password protected server
24/7 DSL connection
1 pop email account (activated upon request)
6 Mb Personal Web space (activated upon request)
Virus & Spam quarantine. No lost e-mail! ($1 extra)
Global roaming when you travel (iPass - activated upon request)
20 hours of free dial-up access in Los Angeles for laptop users who are sometimes away from their DSL line (activated upon request)
Ability to build a free VPN connection between two locations served by LA Bridge (So. CA).
Supports Windows, Mac, Linux
Dynamic IP
I've never had ASDL before, always SDSL
Modem (WireSpeed) and installation are free with a 1 year contract.
No one had to come to the house - it was all self-install.
I am one happy customer.
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Review by fnkmonk
Posted: 6.4 years ago
(review was emailed from domain labridge.com)
Los Angeles,Los Angeles,CA
$54 per month (12 month contract)
SBC
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i've been with LaBridge DSL service for only a shprt time, but the
service has been excellent.I have waited over 4 years to get DSL at my
home and now that I have it I can't imagine not having it.
The people at labridge have gone out of their way to provide all the
help I needed to make the transition to the 21st century.
Thanks
jon
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