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Review by NefCanuck 
member for 4.6 years, 1234 visits, last login: a few hours ago
lodged 2 days ago
 Mississauga,ON
 $8 per month "Low cost, excellent tech support" "Website confusing, no mobile friendly option" "A good alternative to POTS"
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Writing this review at roughly the two month mark of using VoIP.ms.
After finally cringing while opening my monthly Bell POTS bill (Last full bill was $52) I chose to explore the world of VoIP service.
I selected VoIP.ms as my provider for a number of reasons, chief among them was the fact that it is a Canadian company and I could use my own ATA device (In my case a Bria softphone on an iPhone 4) The port of my Bell # to VoIP.me was fast and without hassle.
ViOP.ms has servers spread throughout Canada and the US (with a European server location as well) which appealed to me both for redundancy and for when I travel in North America (their website, though initially overwhelming, does make it easy to switch servers as needed)
The VoIP.ms website initially looks very confusing and although they do provide a wiki to explain it, I did have to make use of the tech support to help me understand how the voicemail system worked (the tech was excellent by the way, professional and prompt)
I went with the unlimited incoming and premium routing option because I wanted to be as sure as I could be that I could both get Caller ID on incoming and show proper Caller ID on outgoing calls and that I had a handle on the monthly costs (I make very few outgoing calls while at home)
The ability to filter and deal with incoming calls has been a godsend and I can honestly say that it brings a joy to my heart to send telemarketing spammers straight to voicemail without even being annoyed by the phone ringing once.
Forwarding calls to my cell phone on the weekend while I'm away from home works as expected as well.
Call quality on my 5mb/800kb home connection is usually perfect, mobile VoIP use is hit or miss though (blame my cell provider Telus for that)
If there are any suggestions I could make, a mobile device friendly version of the website would be a top suggestion, it would make it much easier to make changes while on the road if a server goes down etc.
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Review by riparian
member for 233 days, 24 visits, last login: 3 days ago
updated 3 days ago
- Los Angeles,Los Angeles,CA
- Contract price not specified.
- "More features than you can shake a stick at"
- "A 99.9999 percent reliable line. Sounds Good. Cheap. Unbeatable Features"
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UPDATE January 30 2012
Voip.Ms continues to provide reliable, unobtrusive, good-sounding 'just works' service. If all you need is
a 'vanilla' voip account, it takes about 10 seconds to set up from the control panel. You will then have an
account similar to what you get from most voip providers, but it won't cost as much.
Once you get familiar with voip, and want to see what can be done with it...well, here is an example of how flexible it is: We have a few UK relatives whom I set up with numbers from DDI - free for them to call, and the calls are sent to my Voip.Ms sip url.
Voip.Ms knows the origin of the calls and directs them to an IVR (voice menu). The callers are prompted to call this or that relative in the US by entering '1', '2', etc., or they can leave a message to the personal voicemail of whatever US relative they want.
The calls to the US relatives are only allowed through during hours in which they will probably be awake, and if the UK relative forgets about the time difference and calls anyway, he will be sent to another voice menu which reminds him that the time is a poor one for the US relative, but that he can ring through if he
enters a particular extension, or just leave a voicemail. Mind you, the US relatives are spread from East coast to West coast, so the times when the calls are allowed varies.
As complicated as that setup may sound, it was actually easy to set up.
END OF UPDATE
Original Review
I have had them for a couple of years and have had zero problems. I use the Value setting for US calls and the sound is excellent - no clicks, pops, echoes.
It has never gone down for me; there have never been oddities about the way connections are made. It just works.
And the number of features such as voice menus to direct calls, caller id to control how a call is handled, PIN numbers to allow relatives to call for nothing, callback, time settings to send calls to voicemail at certain times, etc., etc, are outstanding, and far more extensive than several other supposedly full-featured services.
They have 10 or 12 servers across the country, and one in the UK, so you can use the one that has the lowest ping time. Each server is independent of the others, so if the one you are using goes down (it has never happened to me) you can quickly switch to another one.
We occasionally call the UK. It costs 7/10 of a cent per minute. Amazing. And the calls always sound clear.
If you can find a better residential voip service, use it; but I doubt you can.
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 Review by erfans
member for 3.3 years, 357 visits, last login: 1 days ago
updated 8 days ago
- Canada
- $12 per month
- "Lots of features. Easily edit and access settings / CDR online."
- "Problematic for newbie like me at first. Although, it is not voip.ms's fault."
- "It's time you switch over to VoIP technology."
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It's been a little over a month since I signed up with voip.ms. I initially signed up and deposited $25 into my account. Ordered a local DID and had it setup with my newly purchased Linksys PAP2T. Took me a few minutes to get everything sorted out. At first, I had both my land line number and voip.ms at home for test purposes. After about two weeks, I was convinced and had my land line number ported over to voip.ms at a charge of $25. The number was ported successfully within days.
I am very happy with voip.ms' online user information. I get to edit my settings online with a click of a button and have access to all different kinds of data and statistics which you don't get with Bell, Rogers or other giant phone companies. I should mention that their website loads extremely slow for me all the time. Sometimes, it really frustrates me at how slow it is. For this reason, I am giving their website a rating of two.
Now, unfortunately, I am experiencing problems with my calls. I often get disconnected the moment I pick up the phone as an incoming call is ringing. Sometimes, people are routed directly to my voice mail instead of my phone even though no body is using the voip.ms phone. I would like to point out however that these problems may be on my side and not necessarily on voip.ms side. It might have something to do with my router settings. I am on D-LINK DIR-625 and I have SPI, SIP, ALG disabled.
Overall, I am impressed with voip.ms but sometimes I wonder if switching to FreePhoneLine would be better since it's absolutely free. I hope I can get issues pertaining to my specific account fixed soon as it can be very annoying and frustrating at times.
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Review by elefante72
member for 1.1 years, 47 visits, last login: a few hours ago
lodged 9 days ago
- East Amherst,Erie,NY
- $6 per month
 about 1 days- "Extremely Flexible"
- "Cannot route canada 800, Weird behavior on vDID"
- "The best if you aren't a bigtime landline user"
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I have had voip.ms for my office line for > 1 year, however I have set up all my parents on it (Canada, US) and they are using this for their primary land line. The product has evolved over time, and in Canada the pricing is amazing.
My recent experiment has one of my parents fully integrated w/ Google voice to his cell and voip.ms (simultaneously ring). Parent did not want e911 (has cell) which will also require you to have a dummy REAL DID (cannot do w/ virtual DID (vDID)). Probably some regulatory stuff. In any case if you want e911, its $3/mo min (e911 fee + Real DID). So anyways I had my parent get Obi 100 adapter (holy smoke this thing is great) which has a voip.ms template that configged the adapter in 30 seconds. Love it. My HT300 (Grandstream) was a tool to set up. So anyways I get a vDID (which gives a SIP URI), and then sign up for a free DID (ipkall.com) which I point to the vDID. This works the first time. Now, I take parents Google Voice -> IpKall# + Cell phone simultaneously and now they can decide whether to take on cell or landline. The ONLY issue w/ this is that w/ GV you cannot register name in callerid (ENUM). Bummer. So the city name shows up. Make sure to use CallerID setting for GV so it goes out with the GV#, not the ipkall#.
Now my issue is that I have voip.ms, and if I call GV he gets charged incoming, and so do I (voip.ms->voip,ms should be free). I get that. However when I call IPkall # (vDID) that also charges me and him (incoming). That is a simple redirect, and don't get that.
So beware GV integration will cost you $$$ if you call other voip.ms#, and even w/ using vDID #, without more reconfigs.
The Obi can allow you to use GV services on outgoing for free US/Canada, however he wanted reliability and we will start on 100% voip.ms. The OBI will also allow you to use prefixes to call a number of Voip providers free too (70+) if you set up dial plans. I would say for 10 people, OK it's worth it.
So voip,ms PAYG -> Incoming charge of 1c, for virtual DID (0.1c) yes cheap. DID rate maybe $1.50 (some are more), vDID (0.25c/month), e911 ($1.50--DID mandatory).
For outgoing, I have found that in Canada the value rout (0.5c) is not entirely stable and doesn't pass callerID correctly, so I put the inlaws on premium (2x cost). For intl (asia, etc) I always put premium--in most cases it cost less than value. For instance mobile/India is not 1.7c/min..Just 1 year ago going rate was 8c+.
I also use csipphone with a sub account (free), and register my droid charge when I am overseas/Canada when I want to make calls AND if I want to make international calls on my droid without having to fund GV for it (one pool of $ is enough). It works flawlessly if you have a decent wifi signal. DO NOT USE DATA INTL for Verizon, you will get killed. ulaw works (8kbit/sec) without a hitch. This way I dont need to haul my adapter around like in the old days. Also incoming will ring if you set it up correctly (I route to virtual DID).
With this, your average person will not be able to use the website, no wizards, usability very linear. By far the worst part of the service. I worked in the field, so not an issue for me, but I am the tech person for all family members who use the service (voip.ms (you can make $$$)). The Obi template great for getting TO the service, but getting it set up not user friendly at all.
Calls/tickets to CS always answered promptly and accurately. They are not experts on all Prem hardware, and they shouldn't be, however if they recommended like 3 adapters (linksys, Obi, etc) and had wizards, config examples, etc. this would be light years better for the average user.
So I would not recommend this service for an average user, just too difficult to set up which is a shame because it is a great service. For Canadians, this will slash you phone bill to shreds. Like Vonage in Canada is like $30/month + taxes galore. So for Canadians w/ reliable inet, this is the place to go. Inlaws average $12 and that includes 300+ min to India every month.
Summary:
1. Web portal not user-friendly, however CS great and will assist.
2. For Canadians this is a no-brainer
3. Obi adapter has voip,ms template...30sec and you are up.
4. GV->IPkall (vDID)-> voip,ms means dumping your landline and makes tel truly portable.
4. vDID calling doesn't register voip,ms->voip.ms so you are charged on both ends
5. POPs in many countries (esp Canada). Servers have issues tho from time to time..
6. Can use almost any adapter.
7. voip.ms should choose a few adapters (Obi  and have detailed setup or support options.
8. Love it for softphone usage on droid (iphone works too - whistle).
9. Rates very competitive now that MSFT jacking Skype rates.
10. If you are cheap you can use GV for outgoing on Obi and voip.ms for incoming (GV not always stable on incoming). GV quality hit of miss.
11. If you are 2000min month PAYG is good here.
12. Options for "unlimited" incoming ($5/month)
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 Review by Bingo_Ringo
member for 1.8 years, 306 visits, last login: a few hours ago
updated 12 days ago
- Gatineau,QC
- $3 per month
- about 1 days
- "I get everything for almost nothing"
- "From my personal experience, nothing."
- "It's a brand new unassembled Ferrari, for the price of a rusted 1986 Hyundai Pony"
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I knew absolutely nothing about VOIP, but there was a thread on this site and people said they paid close to nothing for their land line, while I was paying close to $30 a month with Caller ID and voicemail. I thought it might be interesting to take a look.
I'm glad I did!
To be honest, if you're a beginner, it's near impossible to use voip.ms' service without third-party knowledge as their documentation is not for everyone, although this has vastly improved with the launch of their wiki site. Fortunately, I got the support I needed by email from voip.ms, and with Mango's instructions on how to configure the ATA I got this thing running in no time.
So this is all you need to configure the ATA, it takes a couple of minutes but it's very straightforward.
»www.toao.net/25-linksys-ata-configuration
Call quality:
I use the value service, it costs close to nothing and in almost a year only twice did I have an issue with the sound quality, and yet I managed to place the call and complete it. 99.9% of the time, it's the same as Bell and Videotron.
Options:
This is where voip.ms gets its high score. Every imaginable option is available for free, not only called ID, voicemail, call forward, etc. you can build menus, you can block numbers, you can setup different extensions, you can even have different messages depending on who's calling. And the best part, it's pretty simple with the web interface, as long as you don't mind looking around and doing a few tests.
Since you can use any SIP ATA you can build your dial plan the way you want it. I use the PAP2T-NA and with no knowledge I managed to make a new 311 that calls the city (else by default it calls Montreal's 311 as it's the server I use).
Installation and order process
Ordering a number takes a minute, I wanted to keep my current number and it took a few days to be transferred, but they update you and they were on schedule.
The installation is very simple, once the ATA is configured. Just plug it in and it works (of course any extra wiring in your house will take more time, if you need some).
One thing that is very important, since you do no draw power from Bell, you must have an uninterruptible power supply (UPS) that covers the modem, the router and your ATA, so that you can still use the phone during a power outage. Add $50-75 to your initial cost.
So, overall your initial cost will be around $100 - 125 (ATA $50, UPS $50-75, transfer number is $25).
I save $25 a month on average so it's definitely worth the initial investment.
One thing you should know, the DID (your phone number) is $1.00 a month and e911 is $1.50, if you don't use the phone, that's all you'll have to pay in a month.
Conclusion:
I took the time to read and learn from others, and play on the website. Now I have a very powerful telephone service that costs me next to nothing. I'm no expert, but it works and I can change the settings when I want to, for free. When my first year is over, considering my initial cost, I will have saved $300. Not bad!
Quick edit, I realize I didn't specify why I removed some points in my scoring.
1- Web-site, sometimes it's extremely slow and it's not super user friendly; yet anyone who's not afraid to look around can figure it out.
2- Ease of installation, I couldn't put 100% since the user has to do the configuration, etc. but I also realize this is why the service is so affordable.
3- Tech support, I had some issues where the phone would answer but the person on the other side couldn't hear me, and opened a ticket. They provided a few workarounds that didn't work, and it turns out it was my ATA. They should have told me to reset and reconfigure the ATA as I ruled it out since most of the time it did work well.
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Review by borntochill
member for 8.9 years, 289 visits, last login: 3 days ago
updated 12 days ago
- Philadelphia,Philadelphia,PA
- $12 per month
- about 28 days
- "Affordable; rock-solid reliability & call quality; powerful and flexible user interface; knowledgeable, responsive tech support."
- "These are quibbles only: no SMS new voicemail notification and faxing is unsupported."
- "PBX-like features at value price. Best configured by knowledgeable DIYers/individuals comfortable with VoIP intricacies."
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I was an early adopter of VoIP telephony. I signed up with Vonage in early 2003 and was generally happy with their service except that it got more and more expensive as taxes and fees began piling on. In 2007, I ported over to ViaTalk because of the savings opportunity. However, within a couple of years, Viatalk's billing and fees too began to escalate as promotional pricing for existing customers vanished (at least it did for me). The bigger problem with Viatalk, however, was that it was incredibly unreliable despite line quality tests that showed very good scores on my ISP circuit's bandwidth, jitter, latency, etc. With Viatalk, I frequently experienced uncompleted calls and voice drop-outs during conversations despite switching ATA boxes, tweaking settings, and fruitless conversations with their support department. My eyes began to wander.
About 6 months ago, after researching VoIP providers, I ported the first of my two DIDs from Viatalk to Voip.ms. What a difference! Using my same ISP broadband circuit, I continued to experience trouble on my remaining Viatalk DID while having zero problems with the number that I ported to Voip.ms. About a month later I ported the second DID to Voip.ms and it's been smooth sailing ever since. My bill also dropped to less than half of what I was paying before. Voip.ms is very inexpensive metered service and my call volume is pretty low, I suppose. Even so, I find it hard to believe that I have two telephone numbers that cost me about $12 - $13/month altogether.
Voip.ms has a veritable smorgasborg of features offering many advanced PBX-style options without the trouble or expense of setting up a PBX. I'd say their service is geared toward do-it-yourselfers, VoIP enthusiasts, and IT professionals interested in deploying impressive telephony solutions for their customers. Voip.ms's online control panel has by far the richest feature set of any VoIP provider that I researched. It is NOT currently geared toward individuals or businesses that simply want to receive a pre-configured telephone adapter giving them a dial-tone unless they have somebody who can do the initial setup for them.
Voip.ms has excellent documentation on their website. The few technical questions I had for Voip.ms's support department were handled expertly and quickly. Most importantly, I haven't had a dropped call ever, and the call quality is excellent. Once configured, it's been set and forget.
I have a couple of quibbles: things I really wish Voip.ms would address. They are the only VoIP company I've encountered that lacks the ability to send an SMS text notification when a new voicemail arrives. I don't think it would be technically difficult for them to roll this out. It's such a widespread feature, I can't imagine I'm the only person who has requested it. Voip.ms also does not support faxing. They say they intend to add a web-based fax service, but they've been saying that ever since I signed up with them six months ago. This is less of a big deal for me since I can manage my faxing using third-party providers. The lack of the SMS voicemail notification is a bigger annoyance.
The above quibbles notwithstanding, I love Voip.ms. So long as the pricing stays what it is and the stellar quality continues, I can't see looking anywhere else for VoIP phone service. I highly recommend them.
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 PX EliezerPremium
join:2008-08-09
HuttRiver US
kudos:11 | Excellent review Thanks for a thoughtful review of a fine provider. | |
| | | | Re: Excellent review Thanks for your kind words. | |
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RockchuckQwest Silver 1.5Premium
join:2010-05-26
Boulder, CO
2 edits | Voice-mail SMS Notification I should think you could use the SMS gateway for your mobile carrier, substituting your actual ten-digit mobile number:
2125551212@text.att.net (AT&T)
2125551212@messaging.sprintpcs.com (Sprint, PlatinumTel, et al)
2125551212@tmomail.net (T-Mobile)
2125551212@vtext.com (Verizon, Page Plus)
Test by emailing from your computer, but note that Sprint currently seems to block email from Yahoo!Mail, although Gmail does work.
I would turn off voip.ms's "Attach message to email" function.
Other SMS gateways (some out of date):
»en.wikipedia.org/wiki/List_of_SMS_gateways | |
| | Reviews:
 ·voip.ms
| Re: Voice-mail SMS Notification I've already tried that and:
1) it doesn't work at all if I want to continue getting voice mail messages via email (which I do). If I leave voice mail attachments enabled in voip.ms, the Sprint SMS gateway discards the voice mail notifications altogether, so I don't get them.
2) but even if I configure the voip.ms control panel to remove the voice mail message attachments and only send a notification (without attachment), the SMS gateway receives 3 or 4 voip.ms texts for every voice mail message because voip.ms's notification is WAY over 160 characters.
So the "workaround" either fails completely or is wholly unsatisfactory.
EVERY other VOIP company I know of provides SMS voice mail notification: Vonage, Viatalk, CallCentric, Voipo, Google Voice all have it. I'm baffled that voip.ms is so clueless about something that is a standard feature with its competitors. | |
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Review by xcimo
member for 4.2 years, 956 visits, last login: a few hours ago
lodged 18 days ago
- Gatineau,QC
- $8 per month
- "Good quality/reliable, Really cheap with all the feature you could wish for FREE!"
- "A beginer could get lost in their website will all the options"
- "Couldn't be happier!"
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Their service is reliable and offer a good call quality, it offer all option at no extra charge and leave YOU in control. I even bought a 1-800 number for my home so family member can call me at no charge (for them).
Overall, my phone bill went from 25+/month for one line to about 7-8$/month, with 2 lines and many more features.
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 Review by wcweaver
member for 9.9 years, 3244 visits, last login: a few hours ago
updated 20 days ago
- Fort Myers,Lee,FL
- $10 per month
- (month by month)
- about 2 days
- "Mostly good service at reasonable price"
- "Continous Server Problems and voice quality issues (for me)"
- "Would advise anyone anyone seeking VOIP to look around and decide."
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VOIP.MS seems to be a good company that delivers (in my case) a sporadic quality product at a very reasonable price however there are others that cost less.
VOIP.MS service has had ups and downs for me. I would tell anyone seeking my advice on VOIP to read the VOIP forums on DSLReports.com and let them make their own decision.
Updated 01/14/12
Comments:
2 edits | We´d like to help Hello
We currently have no reports of ongoing issues related to any carrier (incoming or outgoing)
I would appreciate if you could please send me your ticket via PM and I will gladly take a look and make sure if everything is being handled/explained correctly
Thank you again, have a good day
P.S: I would also like to add that I was able to find your VoIP.ms account and I could not find any ongoing tickets where you report issues of this nature. The newest ticket is 23 days old and it was completely unrelated (Caller ID, and it was solved in live chat). Please let me know if there is an existing ticket for the issues you report, if not please open one so we can actually have a chance to investigate and solve the alleged issues you report. Thank you
--
Peter Sahui - VoIP.ms | |
| | | Some People Have Bad Luck It is like they are under a raincloud all the time. I knew of a family that was accident-prone; one poor guy in it was strangled as he slept by his pet snake.
Others have problems with 'things'. The things are always mal-functioning. wcweaver has had problems with voip.ms, future9, comcast, and embarq; he will have problems with any company he signs up with; he will have problems with whatever ATA he uses; I bet he has problems with his toaster.
I sympathize with him because we all share in these problems to some degree. I know I do. | |
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 crazyk4952Premium
join:2002-02-04
united state
kudos:1 |  ?
I have been using them for a couple of years and I think they are a fine provider! | |
| nitzanPremium,VIP
join:2008-02-27
kudos:2 | . At the time I thought your issues were due to the adapters, but seeing that you continue to have problems with Voip.MS as well I have to wonder if it's not something else in your setup. Maybe your router?? what brand and model router are you using? are you using stock firmware or something like Tomato?
I guess you could try a 3rd provider (Anveo?) and see if the problems clear up. But if not then it's definitely not the adapters/IP phone and probably something else like router or modem. Both F9 and VMS are generally reliable for most people so it's really weird you'd be having so many problems with both. | |
| |  Arne BolenHappy Anveo customerPremium
join:2009-06-21
+883, Terra
kudos:1
·Anveo
·Callcentric
·voip.ms
| Re: . said by nitzan:probably something else like router or modem. I doubt that very much. Bill and I talk using the free-of-charge provider Gigaset.net and the audio quality is always perfect. Crystal clear sound and no issues at all. And we are on opposite sides of the Atlantic ocean.
--
Main provider: Anveo - Secondary providers: VoIP.ms, Callcentric, Localphone and Rebtel
Hosted PBX: PBXes.org - Phone: Gigaset S685IP | |
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Review by JoeBean
member for 25 days, 1 visits, last login: 7 days ago
lodged 25 days ago
- Springdale,NL
- $5 per month
- about 1 days
- "Excellent quality, fully configurable, and you only pay for what you use"
- "Could have phone tech support"
- "This is the best VOIP service provider that we've ever used"
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We've been using various VOIP services since '00. Over that period we've used numerous services. But since we started using voip.ms a couple years ago we haven't bothered looking elsewhere. We now have 3 numbers with them, including an 800 number, and most of our relatives have accounts with them.
What sets them apart IMO is the fact that you have almost total control over your account. So, for example, we set it up so that when we're roaming or calling long distance on our cell phone we can call our 800 number and have the server re-route our call to whoever we want and we avoid the extra cellphone charges. We have a pretty cool routing system set up for our answering service and call screening. And we block unwanted telemarketers so we're virtually never disturbed.
On top of that I like the fact that we only pay for the minutes we use, and we can choose to use the low-priority or high-priority system depending on what call quality we want, with the low-priority system costing about 1/2 as much per call. We haven't found much benefit in the high-priority in North America, but my parents in the middle east use high priority to London and the call quality is perfect. Low-priority from there is a bit garbled at times.
They don't have phone tech support. It doesn't bother me as I hate talking to tech support, but it would annoy some. What they do have is a real-time chat system. The longest we've had to wait to get someone "on the line", as it were, with this system is about 5 minutes. Out of the half-dozen or so times I've used it they've had an answer or fix for us within a couple of minutes. So I've found it pretty good, but again if you're a talk-to-them type you might not like it.
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Review by jimk
member for 5.8 years, 2110 visits, last login: a few hours ago
updated 28 days ago
- Raleigh,Wake,NC
- $10 per month
- "Everything"
- "Nothing"
- "Reliable and affordable VoIP"
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Due to ongoing issues with cell phone reliability at home, I have been looking for a good affordable VoIP provider that allows business use and lets me bring my own device and use a softphone without paying extra.
I finally found that VoIP.ms offered all of this and more. so I didn't hesitate to sign up and give it a try.
Paying per minute even for local and toll free calls (on the premium route) may seem unusual if you are used to something like Vonage or even a traditional land line... but it makes sense when you realize that there are still costs to the provider for these calls. It also means you can use the service for business or personal use. Also, most people don't need unlimited local or long distance anyways. There is no real unlimited service anyways... talk too much and the unlimited providers will not be happy.
The call routing features are very nice for a residential or very small business user. IVR (Auto Attendant), multiple voicemail boxes, DISA, Caller ID filtering (lets you route calls differently based on Caller ID) are all useful.
Businesses with more than a few phones will want to install an IP PBX like Asterisk, or get creative and use a device or small Asterisk server to deliver the SIP trunks to a legacy phone system over a PRI interface (or even analog lines if that's all the system supports).
Call quality and reliability have been excellent so far. I had a few issues calling certain numbers, but support determined the cause quickly and had a fix in less than 30 minutes.
There really isn't anything bad to say. Just realize that you have to configure the service and that it isn't like Vonage where you can pick up a piece of hardware, plug it in, and forget about it.
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