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Review by jimbopalmer 
UPDATED: 3 days ago
member for 1.5 years, 852 visits, last login: a few hours ago
 Greenwood,Leflore,MS
 $148 per month
 "My cable did not go black when TWC bailed out"
 "They are clueless about what services they offer or how much they cost"
 "If TWC bailed your community, you are stuck with Windjammer"
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I think I first reported that I was a Windjammer customer in November. So far they are unable to tell me any detailed break down of my bill.
6 month later: The Internet access still works, Windjammer still has no explanation or breakdown of my bill.
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Review by gregoryy2k
UPDATED: 142 days ago
member for 8.1 years, 76 visits, last login: 90 days ago
Decatur,Morgan,AL
$150 per month
"none"
"bottleneck internet, high ping times, HD channels are spotty"
"If in Cullman area, pray AT&t hurries with cable"
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I am convinced that Windjammer does just enough to stay above water. They are a small trust located in Jupiter Florida, and have very little cable/internet experience past dialup for some overseas military personnel in Afghanistan
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Each customer has less bandwidth than they did with Time Warner, which leads to bad service. It's like the service that you received with DSL when it first got big around the turn of the century.
You can email them from the website but probably will not receive a reply. I am shooting 20%.
Bottom line: Purchase some Customers, fit them in a room built for half the number, and lie your teeth off and try to make a quick buck before pulling the plug.
Don't expect Windjammer to stay a player in the market. They are barely a company,
Greg
Cullman, Alabama
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Review by mizzma
Posted: 240 days ago
member for 309 days, 13 visits, last login: 92 days ago
Cullman,Cullman,AL
$49 per month
"At this point I cannot say anything good about this buyout"
"Email stinks, speed is nearly as bad as dialup, customer service a joke"
"AVOID IT IF YOU CAN...............WE ARE RURAL & HAVE NO REAL CHOICES"
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Our only other option is dial-up or dsl. We do not have a landline and really don't want to go that route. The transition from Time Warner began on Jan 12 and it has been a nightmare and continues to be. The first clue that this was a fiasco was when our speed slowed to a crawl. They sent a tech who couldn't find the problem because he didn't have the tools necessary to troubleshoot. We at that point found out they had us on the basic plan, so we upgraded back to where we were w/ Time Warner. Second clue; their email server went down on a Thurs. and tech services didn't know until late Sunday nite when I called them and was on the phone w/ them for 2 hours (THAT IS NOT AN EXAGGERATION). They asked me to call back on Mon. I was on phone w/ them another 2 hours and all they could tell me was our email was in a dump file! This went on for two weeks and in the end they lost all our emails on the server and we had to get yet another email address. Third clue; My speed tests are miserable and inconsistent. I am only guaranteed "up to" 5Mbps downstream/384Kbs upstream. This is my latest speed test: 998Kbps/690Kbps. (Just had another tech out last week) Just think, I get to pay $49.99 for this "special service". My only hope is they will sell it off quickly to someone who knows what customer service is and knows how to run an ISP. I know that God is out there...........................HELP!
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Windjammer Cable
