Review by andyboy Location: New Rochelle, Westchester, NY, USA Cost: $134 per month (24 month contract) Install: about 1 days Tech/order issue resolved quickly Signing up online with video chat was torturous; agent didn't know what she was doing Was reluctant to switch from copper to fibre but bit the bullet to get better pricing; happy with service;hard ordering

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:

The $134 monthly cost is the bundle price for a 2 year renewal. Includes Ultimate TV and 50/20 internet and FDV. Much better pricing than prior 2 year plan and the prior plan was with same tv, 35/35 and copper. Best pricing online, not by phone. On line chat to get this done took almost 3 hours over 2 days and 3 separate sessions before I could get this done. Still, they managed to get the online order wrong. And changed the pricing on me. In VHO 5 (Westchester) so couldn't get prepaid visa card (even though was told I could at the beginning). Order foul up was they dropped my second line despite assurances that it would also carry over to FDV. But tech support, then order department (designed to specifically address these ordering issues after the fact) was very helpful and knowledgable. Love the options and flexibility that FDV gives me. VZ website not terribly user friendly, often slow with stale information; also doesn't work consistently.

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Review by bobc21121 Location: Middletown, Monmouth, NJ, USA Cost: $35 per month (12 month contract) Install: about 10 days Functionality, Price, Bundking None so Far Great Quality

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:

THIS IS VERIZON FIOS DIGITAL VOICE - Not VoiceWing. (Admin can you slot it in the correct place?)

Moved from Vonage after 4 years just to get a triple play and some overall $ savings. Vonage was great though. The install was easy, As a FIOS customer already, had the ONT and other infrastructure already hooked up. It's nice to finally be able to use the hardwired jacks that are built into the house again (I know I could have simply done this but never got around to it). It's also nice that there is no adapter needed though that is all minor. I was impressed with the voice quality of Vonage, but the VZ Digital Voice is even better. Haven't had POTS in a while so can't really compare it to it, but in a comparison to Vonage the features are just as rich. Generally, I am a VOIP fan with regard to the dashboard type control you have over features. I especially like the call forwarding and the back-up number in case the service is down. Being able to manage voicemail over the internet is a feature I can not live without now.

They rolled a truck, and the installer was great (as I have found over and over with Vz). The attitude with these guys is so refreshing, They truly want to make sure you are happy and satisfied before leaving. He checked all of the existing lines to make sure they were solid and he ensured everything was working before leaving.

We'll see how the Billing goes, since there are always horror stories but so far mine have always been spot on.

Kudos to a job well done.

pluskey Premium Member join:2003-07-09 Columbia, MD pluskey Premium Member 2009-Aug-17 10:26 am Are you sure? Are you sure you have Fios Digital Voice and not just Fios Phone? Fios Digital Voice was deployed in beta in Maryland and Virginia through mid February (2009), and has been unavailable for new orders since then. I have been waiting for Fios Digital Voice to become available since then. I just checked with Fios Support, and they still say that it's coming someday, just not today. I already have Fios internet and TV, and must move from AT&T Callvantage, so my only choice to date has been Fios Phone with the Freedom Essentials bundle. I just won't go to Vonage; I can't figure out how they will stay in business. The only difference I have seen so far listed between one of the FIOS Freedom bundles, other than base technology VOIP vs. POTS, is Fios Digital Voice will have all the usual suspects for VOIP features, and the Fios Phone only has the standard features, like Voice Mail, Caller ID, etc. One other difference is price for additional lines. Fios Phone is priced the same per line, where Fios Digital Voice is rumored to have the $45 price for primary line, and $10 for additional lines. Big difference for SOHO users. 2009-Aug-17 10:26 am: · hey mods ·
	bobc21121 join:2004-01-04 Middletown, NJ 1 edit bobc21121 Member 2009-Aug-17 4:19 pm Re: Are you sure? Its Verizon Fios Digital Voice. Here is the promo link. My set up / Dashboard works exactly like this promo. »promo.verizon.com/fiosdi ··· icedemo/ Has all the bells an whistles that I had with Vonage but also has calendar features which I find pretty useful, a nice phone book and I can initiate calls from the dashboard and the phone rings be when connected. edit for pricing info. The Price is 44.99 but as part of the bundle there is a 15.98 discount ( then in NJ add $4.26 Tax, 4.70 Fed Univ Sub Fee and .90 911 fee.) 2009-Aug-17 4:19 pm: · hey mods ·
		EricJRW join:2001-12-19 Keller, TX EricJRW Member 2009-Nov-10 12:22 am Re: Are you sure? This product just came to my area... I was told one of the main benefits is that taxes (and other fees) are lower. I'm still searching, but does anyone know if this is true? Thanks 2009-Nov-10 12:22 am: · hey mods ·
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