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Review by loubnani See Profile

  • Location: Laval, QC, Canada
  • Cost Contract price not specified.
Free phone number for life. Easy setup. Port your own home number
One or two times service not available for few minutes
Best free phone in town
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Great service especially that I do not pay any monthly fees or any contract.

Nothing to complain about a free service so far

member for 12.1 years, 100 visits, last login: 6.1 years ago
updated 12 years ago







Review by zadigre See Profile

  • Location: Montreal, QC, Canada
  • Cost Contract price not specified.
  • Install: about 1 days
Can't beat the price... free calling in
support is sub par
go get it... it's the best free phone service!!!!
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I've been using freephoneline for the past 5 months.
I bought the SIP settings to be able to use my account with my own ATA.
I also port my existing number after testing the service for a few days.

The total upfront cost was 75$... and that's it... nothing more to pay because nearly all my calls are made to Montreal numbers...
Later, I added 5$ in my account for future long distance charges... but after 5 months, my balance is still at 4.50$.

So far, I'm 100% satisfied with the service...
I was using voip.ms... I got some reliability problem with this provider... but since switching to freephoneline, it's been perfect!

with voip.ms, I was speeding 10$/month... now, this 10$ goes into my pocket...

I also got an other line for my fax machine... sending works fine for "free" cities... but outside the free list, I would say the success rate is 15%. receiving works for all numbers... I've been using the non-supported feature that forward all fax by email when the call goes to voicemail and this call is a fax... worked fine every time!

I'm also using my fax number as a voicemail for my cell phone... so instead of paying 12$ with my cell phone provider to get the visual voicemail for my iPhone, I'm paying for a package that give me unlimited call forwarding... so I can forwards my unanswered calls to my freephoneline fax number... voicemail kicks in after 1 ring... I PDF is sent to my email if it's a fax... a mp3 is sent if it's a voice call...

member for 17.5 years, 7467 visits, last login: a few hours ago
updated 12 years ago


Review by DSLJeans See Profile

  • Location: Georgetown, ON, Canada
  • Cost Contract price not specified.
Free, Reliable, Good Tech Support
None!
Best VOIP service in Canada
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I signed up to get the $50 config file using my own PAP2T-NA.. Setup was a blast as I'm a techie. I had the phone line up and running in minutes. Support g711 codec, never had downtime.


member for 12.4 years, 2 visits, last login: 7.3 years ago
updated 12.3 years ago







Review by Splendor903 See Profile

  • Location: Scarborough, ON, Canada
  • Cost Contract price not specified.
  • Install: about 1 days
Glad to be with Freephoneline. So far so good. No issues.
None
Highly Rated. Happy to switchover
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I stay in Toronto,ON and started with Freephoneline, to say honestly, rather hesitantly. I was using Vbuzzer before but had to move from them as VBuzzer took out Call Waiting option from their service.

I have used my own ATA(Linksys SPA 2100) and ordered ATA Configuration. I got the file within one hour of online payment.

Configuration file was simple and my calls to customer service were promptly answered. I am with Freephoneline for the last 12 months and very happy with Freephoneline service.

I recommended Freephoneline to 2 of my friends who switchedover from Rogers and are happy with service.

member for 12.4 years, 1 visits, last login: 12.2 years ago
updated 12.4 years ago


Review by nauru0 See Profile

  • Location: North York, ON, Canada
  • Cost: $1 per month
No monthly fees, works perfectly, easy to use, free calls Canada-wide
None
This is easily the best VOIP deal in the country
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What more can I say. It just works. Once you have the PAP2T-NA and a router with QoS capability, you just pay freephoneline.ca a one-time fee of fifty bucks and follow one page of very simple instructions. I had no idea what any of this jargon was at first, but actually it's really simple. There is a lot of community support here on broadband reports and also in the freephoneline.ca forum who helped me get up and running quickly.

Have never had an outage, or dropped call, or technical issue.

Oh and you get call waiting, call display, voice mail, unlimited long distance anywhere in Canada, all these things that Bell/Rogers/Telus make you pay for, for free.

Hard to believe some people are still paying $20 per month or more with one of the other phone companies when this service is available.

member for 13.1 years, 586 visits, last login: 7.8 years ago
updated 12.4 years ago


Review by BossKumar See Profile

  • Location: Brampton, ON, Canada
  • Cost Contract price not specified.
Fast installation, Good customer service.
N/A
Good VOIP Service
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Switched from Rogers Home Phone to Freephoneline service and I'm very happy with the service. I bought their Grandstream ATA device and the config file for $99 and paid an extra $25 to port my old number from Rogers. With all the taxes + shipping the final total was $158. No monthly fees, no service charges, no activation fee. Very good value for the money you pay. Free local calling and to all major cities in Canada. (»www.freephoneline.ca/cityListing). Long distance rates are very cheap and can be easily added to your account by buying it from their website online.

July 25 - Ordered Service. Got a free temporary phone # right away.

July 28 - Received the ATA device already configured. Plug it in and works with the temporary line.

August 9 - Old # is ported over from Rogers and everything works fine with the new service. (Caller ID, call waiting, voice mail, 3-way calling)

*Should you ever experience one-way audio/connection issues with the ATA device, you will need to forward some ports on your router. This happens only if you are using a third-party router like linksys. It is very simple to do and you can find out how to do this just by searching "how to forward ports on a ____ router" on Google. The ports to forward are 5060-5061 and 10000-20000.

UPDATE: Online store has so many glitches and errors. I purchased a $10 long distance credit and I was charged $124 for it on my credit. Called customer service 3 times over a week and still have not received a credit yet. Last time I called today, the line was disconnected while I was talking to the CSR.

member for 12.6 years, 8 visits, last login: 12.6 years ago
updated 12.6 years ago


Review by EssGee See Profile

  • Location: Ottawa, ON, Canada
  • Cost: $1 per month
  • Install: about 1 days
Great price, great features, supports SIP profile for ATA/PBX's
$50 for SIP Profile, Softphone leaves a bit to be desired
Great alternative to POTS
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Have a Cisco Unified Call Manager Express / Unity Express VoIP setup running on a Cisco 2811 ISR and Cisco IP Phone 7941-GE/7961 SCCP end points. Wanted to test out the SIP functionality and see how ready SIP was to replace a home phone line.

The FreePhoneLine.ca softphone leaves a little to be desired, but for $50 up front you can get the SIP profile and dump that into any SIP-based PBX.

Quality has been very good in tandem with a 5 Mbps Teksavvy ADSL2 link.

Ordering process was quick and easy, and no BS. Had a local callable DID in about 20 minutes. All in all, a great alternative to paying for overpriced POTS service.

Just make sure to use your line - it expires if not used in 60 days and your DID is released back for resale.

member for 22.2 years, 227 visits, last login: 4.9 years ago
updated 12.6 years ago

mindabsence
join:2010-04-05
Kitchener, ON

mindabsence

Member

Config file purchases remove expiration timer

Hi SimGuy,
Only lines which have not purchased the configuration file will expire. Since you have paid the $50, you do not need to worry about this

Review by straw See Profile

  • Location: undisclosed location
  • Cost Contract price not specified.
  • Install: about 1 days
Pas cher à moyen terme, qualité de voix excellente, afficheur, boite vocale
rien
Je ne pourrais demander mieux pour mes besoins
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Ca peut paraître cher en commençant, 50$ pour le compte et 50$ pour adapteur voip, mais a moyen/long terme ca en vaut la chandelle. Plus besoin d'avoir à payer par mois pour une ligne téléphonique résidentielle, c'est super pour le porte-feuille.

Le service a toujours fonctionné lorsque j'en avais besoin alors je n'ai rien à dire la dessus.

J'adore le fait que FPL offre l'afficheur et la boite vocale sans frais!

Je ne conseillerais pas le téléphone par voip à tout le monde ( pas à ma grand-mère en tout cas ), car si vous avez des problèmes, il faut savoir se débrouiller un peu en informatique.



member for 14.8 years, 5606 visits, last login: a few hours ago
updated 12.7 years ago


Review by Sharky905 See Profile

  • Location: Oakville, ON, Canada
  • Cost Contract price not specified.
  • Install: about 1 days
Free Phone - what could be better!
Nothing yet
Can't be beat
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Believe it or not they even have great support - for free! Why not try it. I have used it as both my home phone (with adapter), as well as a second line for the kids (computer based) and never had a problem. Even long distance (if you need it, most of Canada is free) is very well priced.

member for 13.5 years, 200 visits, last login: 3.1 years ago
lodged 12.8 years ago







Review by Bogtrotter23 See Profile

  • Location: East York, ON, Canada
  • Cost Contract price not specified.
Easy to install
Darn Good Company
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I did not even have to give them money! I just signed up and they gave me a local number! I can go to the website and point the number to loads of places in Canada, and when someone dials the number it rings whatever number I have it pointed to, even if it is thousands of miles away!

So I can dial the number and talk to a relative almost 3000 miles away and it costs me nothing!

They treat me even better than Whistlephone, because they do not make me listen to an ad first, and Whistelphone treats me very well indeed.

The quality of the calls is excellent - sounds just like a landline!

And if I want to call someone else in Canada for free, I just go to the website and change where my number is pointing to. That's it!

member for 14.7 years, 305 visits, last login: 13 years ago
updated 13 years ago


etrain
@cgocable.net

etrain

Anon

To be able to use it with an ATA is $50 Cdn per year

i thought it was a one time fee of $50?

mindabsence

Anon

one-time $50

it's a one-time $50 fee, only paid once upfront not yearly
Bogtrotter23
join:2009-06-14
East York, ON

Bogtrotter23

Member

one-time fee?

Thanks for the correction. And I thought I was doing them a favor by giving a positive review. I'll change the wording of the review now.