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FreePhoneLine page on DSLReports
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

Reviews:
bullet 39 reviews (35 good) (1 bad)
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Review by Bogtrotter23 See Profile

  • Location: East York,ON
  • Cost Contract price not specified.
Good "Easy to install"
Overall "Darn Good Company"
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I did not even have to give them money! I just signed up and they gave me a local number! I can go to the website and point the number to loads of places in Canada, and when someone dials the number it rings whatever number I have it pointed to, even if it is thousands of miles away!

So I can dial the number and talk to a relative almost 3000 miles away and it costs me nothing!

They treat me even better than Whistlephone, because they do not make me listen to an ad first, and Whistelphone treats me very well indeed.

The quality of the calls is excellent - sounds just like a landline!

And if I want to call someone else in Canada for free, I just go to the website and change where my number is pointing to. That's it!

member for 5.6 years, 305 visits, last login: 3.8 years ago
updated 3.8 years ago

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Review by smurphy See Profile

  • Location: Chatham,ON
  • Cost Contract price not specified.
  • Install: about 1 days
Good "FREE Great sound quality!!"
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Been Using for two years on a Linksys PAP2T never had a problem.

member for 3.9 years, 6 visits, last login: 3.9 years ago
lodged 3.9 years ago

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Review by Stojko See Profile

  • Location: St John's NL
  • Cost Contract price not specified.
Good "Free, call quality & reliability good, calls to major cdn cities"
Bad "$50 one time fee to use it with SIP phone/ATA"
Overall "Well worth it."
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Freephoneline is a great service ran by Fibernetics out of Kitchener-Waterloo, Ontario. You can get an entirely free phone number out of Toronto, Montreal, Vancouver, Calgary or a few other cities in about 2 minutes and with the ad-supported softphone you can make calls to quite a few cities/towns in Ontario, Quebec, Alberta, and BC. (see full list »www.freephoneline.ca/cityListing)

For a one-time fee of $50, they offer a configuration file to allow your account to be used with your own ATA or any SIP phone (not restricted to their softphone). They also offer long distance vouchers for various countries - Canada outside the free calling city list is 2 cents per minute. You can also use the free phone number as a number that solely forwards to your main phone number, provided that number is from a city in the 'free calling area' as well.

Customer support is decent - you can't complain too much when it's free, I guess, but it's nothing special. The value for money is undoubtedly excellent - once you pay the one-time $50 fee, you can use this as a home phone solution (again, provided you live in one of the aforementioned cities) and have a larger calling area than your landline, as well as caller ID and voicemail with no monthly fees.

member for 7.2 years, 993 visits, last login: 2.9 years ago
lodged 4 years ago

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Review by morph69 See Profile

  • Location: Penetanguishene,ON
  • Cost Contract price not specified.
  • Install: about 15 days
Good "free free free - did i mention its free?"
Bad "had one or two minor outages in service"
Overall "free, uses an ata for a simple one time fee"
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My Other Reviews

·FreePhoneLine
·Acanac
·Acanac
been using the service now foe 6-7 months, buying good voip dsl modem a Thomson 780wl and service has been great - the initial 50 to set up files 30 to port my home number, free included of every feature you could want. I have heard this company slammed on many forums on the internet - but i am a VERY happy customer

member for 13.4 years, 544 visits, last login: 227 days ago
lodged 4 years ago

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Review by netgear3700 See Profile

  • Location: toronto,ON
  • Cost Contract price not specified.
Good "good sound quality than italkBB"
Bad "less feature, a few outages."
Overall "free service you can't find anywhere else"
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very good free service.

member for 5.3 years, 671 visits, last login: a few hours ago
updated 4 years ago

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Review by eastmanblues See Profile

  • Location: Kitchener,ON
  • Cost Contract price not specified.
  • Install: about 7 days
Good "What beats free"
Bad "totally dependant on your Internet"
Overall "Can't Beat Freephonlines Pricing"
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Free Service with a one time charge of $50 for setup file and 1 time charge for Linksys PAP Adapter $50 if you do not have one. Overall not a bad service been using since 2008 Very few problems. Teksupport getting better.
Also the best international long distance rates you cant go wrong with this service.
Check »freephoneline.ca

member for 4.1 years, 16 visits, last login: 67 days ago
lodged 4.1 years ago

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Review by mary2010 See Profile

  • Location: Mississauga,ON
  • Cost Contract price not specified.
Good "Cheap, easy, free phone number and emergency 911 access"
Bad "non yet"
Overall "Awesome but best if you have your own ATA"
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I was referred to freephoneline.ca by a friend. We both use voipdiscount.com and i still do. I also use freephoneline for a secondary line. Software works great but better if you have your own ATA.

Free voicemail, free DID #, 911 access...Can't complain. $50 up front for sip access and your set.

Will update as time passes and expirence changes etc. I left Tech support rating at 3 because i haven't needed tech support yet and cannot rate what i haven't tried.

member for 4.7 years, 80 visits, last login: 4.4 years ago
lodged 4.6 years ago

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Review by ap236 See Profile

  • Location: Barrie,ON
  • Cost Contract price not specified.
Good "No cost aside from upfront equipment purcahse. Great customer service."
Bad "Communication"
Overall "A good value if you have patience."
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FreePhoneLine has a reasonable VOIP service. The sound is clear, and almost as good as a POTS connection. There was a bit of confusion over the analogue telephone adapter I purchased, and over the forwarding of ports on my router. When e-mailing, calling technical support, or posting on their own forums, they are always professional, and courteous.

member for 4.6 years, 31 visits, last login: 3.8 years ago
updated 4.6 years ago

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Review by curriegrad04 See Profile

  • Location: Richmond,BC
  • Cost Contract price not specified.
Good "Free Phone Line!"
Bad "Requires ports forwarded. Won't really work on double NATted envrionments."
Overall "Just a free phone line as an alternative to Google Voice at the moment."
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Heard about this service on RFD's forums so I decided to give it a shot. Sign up was easy. All they did was call up a phone number you have on hand (A cell phone number worked fine here!) After that they gave me a Vancouver area number (778).

The only bugger is that this VoIP service doesn't have udp transversal, so this means you need to configure your router to forward two ports (which are UDP 13000-13001) to your computer's softphone or ATA device. This means if you bring your laptop to an University that NATs IP's, then this service is just as useful as it gets.

Hey, what do you expect when they give you a phone line for like next to nothing?

member for 5.3 years, 87 visits, last login: 2.1 years ago
updated 4.7 years ago

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