Review by Tenshinkai Location: Canada Cost: $47 per month Bell Canada Reliable. No downtime in years! (might just be a benefit from my Bell POT service) Pretty much everything else is so-so Do your homework, I would barely recommend them, but only to technically proefficient individual looking for reliability.

Connection reliability: Tech Support: Services: Value for money:

Marketing speed: 6000 down / 800 up
Actual speed: 4362 down / 503 up

Includes emails and other services.

Overall it was not a bad service, as I almost never had to call Tech Support or otherwise. Disclaimer; I had no sale or install interaction with them, my plan was grandfathered through acquisitions and had been very well setup in terms of POI and routing with the initial company. Ping latency and jitter was conservatively above par for my purpose, not excellent though.

Another source of bias, I work in IT. Thus, I troubleshoot most problem myself unless it's upstream.

All in all, Telnet has not done anything warranting my wrath, but neither did they work toward better pricing or offering me better package or DSL options. They do seem to be cutting a lot of corners in the last few years, in terms of available IP pool, PPPoE inter-session holdoff interval, inconsistent packet fragmentation, and a few others. Nonetheless, it was still amazingly reliable 24/7 (caveat: I do not consider session re-initiation within a minute a downtime).

Hence, this was mostly a passive business relationship, unless they messed up something on their side or I stumbled upon a deal just too good to pass, I kept them as my provider. Moreover, I had time sensitive (not critical) applications running continuously, allowing only small windows to make change if required.

However, time has come. Competition is fierce now, and makes the current pricing feel like almost a ripoff, as I could find pricing of 25$-40$ with other providers for a similar service, as of the 3rd August 2013 (excluding any kind of promotions).

Therefore, I am planning a change toward a VDSL2 (ITU G.993.2) plan in the coming months. Hopefully, I could come to depend on a phenomenal connection reliability.

Look forward to my next review, an extensive one.

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