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 Review by tristen1230 
member for 2.4 years, 218 visits, last login: a few hours ago
updated a few hours ago
 Belleville,ON
 $55 per month "Tech Support, Pre Sales and the Value is Great!!!! Getting up to 16 Mbps download and 2 up on a 14 Mbps download 1 up plan!" "Very Good Service and Internet" "Great Service"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I am becoming a beta tester for Cable! Right now I know those 3 things due to my past experience with Teksavvy DSL which was great. I will be adding some more to my review soon.
02/10/2013 - The week went by so quick! Cannot wait for tomorrow!
02/11/2013 - The day has come!!!!! So I did a speedtest and I am surprised with the results. I am on a 14 down and 1 up plan and I am actually getting more then 14 down sometimes (have gotten up to 16 while downloading) and am getting 2 up. Better speeds then what I was getting with Cogeco. Do not know if this will change once it becomes public in my area but for know I am very happy!
02/23/2013 - I am so far really happy. While downloading so far my highest speed is 20 Mbps while downloading and average is from 14 Mbps - 17 Mbps on a DOCSIS 2.0.
03/26/2013 - Got the DOCSIS 3.0 modem today. Got swapped through the Cogeco system and getting perfect 20 Mbps speeds. Thanks Teksavvy! Also Teksavvy offers to take my other modem back free shipping. Only had to pay $25 dollars more for the DOCSIS 3.0 since it was more expensive than the 2.0.
06/18/2013 - Just took a Speedtest at 12 noon and speeds as advertised!
Attachments:
Comments:
 | | Your review Hello,
Firstly, I would just like to thank you for your current review. It is great to hear all was well with your DSL service, thank you for taking the time to let us know!
Secondly, yes, please do let us know how things go with the cable.
Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( » TekSavvy FAQ »Official support in the forum ) | |
| | | Thank you for the updates, We are ecstatic your enjoying the services! | |
| Reviews:
 ·TekSavvy DSL
| Also in Belleville, I had the 14meg(20 real world) speeds which was great.. until 4:30pm. Then from 4:30pm-11:30pm less then a meg most of the time.
Cogeco would say, "there is no congestion in that area". Bahah.
Cogeco was completely useless in communications with Teksavvy and offered no sign that they would be interested in fixing the issue. They kept saying unplug your modem from your router because you have a virus... then they would test it and tell me I still had a virus when it was only the modem connected.
I can tell you that there is no magical modem virus pixie at this time LOL.
Terrible local POI and no sign that they will increase or fix it in the near future.
Switched back to DSL.
The inter-company communication definitely needs to be addressed as the gap there isn't getting any smaller. | |
| | Reviews:
 ·TekSavvy Cable
·TekSavvy DSL
·Cogeco Cable
| Re: Interesting find also in the BETA before roll out. I was with Cogeco. Once my phone was out and they made me rearange the wires and since that did not work they checked their lines and nothing was wrong so they refused to send a tech out. They finally did after I asked them many time. Nearest they could do was a week. So no phone for a week. Internet was also out. So no phone or internet for a week. The guy came over and a squirrel chewed on a wire. | |
|
 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Thanks for the update. Glad to see things are working properly for you.
Regards,
Martin | |
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Review by ltpenguin
member for 83 days, 27 visits, last login: a few hours ago
updated 2 days ago
- York,ON
- $45 per month
 about 3 days- "They have great staff on the Direct forum! No more waiting on hold :P"
- "Rogers needs to install can be a pain :I"
- "It is a great value; Worst part is getting it setup."
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Would recommend especially if you are reading this on DSLReports. They have a great group in the Direct support forum. I never need to call in and be on hold for 30mins  The worst part is having setup done by Rogers which is a pain to schedule but once setup it is great  Total monthly cost included taxes
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Comments:
| | Kind words, the BEST gift on a Monday! Thank you very much for the kind words! We're always glad to help in any capacity that we can! As always, if you have any questions or concerns, you can let us know in the Direct forum!
Thanks again for the kudos, and hope you enjoy your Monday!
Regards,
TSI Joe | |
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 Review by sbrook
member for 11.5 years, 5760 visits, last login: a few hours ago
updated 8 days ago
- Ottawa
- $49 per month
- about 7 days
- "Works just like Rogers without limiting caps"
- "Nothing yet"
- "Excellent value for money"
| Pre Sales information:
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(ratings match consensus)
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I was a Rogers customer for about 8 years ... and generally that was reliable, especially after the move to a DOCSIS modem, so since nothing over the last mile (15km in reality) has changed, I don't expect to see any difference between TekSavvy and Rogers.
I asked for installation on the 16th of May. I ordered an SB6120 which arrived in time. I said a tech visit was not required. I connected the modem at 08:00 and it was still in Rogers Walled Garden. At 09:00 I was live on TekSavvy and apart from a login glitch on DSLR everything was identical. No tech appeared at my door.
This is operating in parallel with Rogers service. Nobody told me I can't since I had 2 modems it was technically good to go and that's how it's been since. I didn't want any risk of prolonged down time if I did a transfer that went awry.
I'm on TekSavvy Express and was on Rogers Express. Speedtests behave similarly. I really can't tell much difference. Pings around the world are comparable. There are a couple strange routings out of TekSavvy but the same would happen with Rogers ... just different.
Happy to pay less for a higher throughput limitation. 300GB/month as opposed to 60.
----------------------------
6 months on ...
Told Rogers to take a hike after the extra month of 2 providers. TekSavvy's service has been no different from Rogers apart from a minor technical issue created by Rogers mismanagement of the TSI POI router at Fallowfield causing a slowdown.
Since I lost the discounts with Rogers, it's not saving me as much as I might prefer, but hey, I'm happy to be supporting TSI.
---------------------------
August 2012
Upgrades have resulted in terrific download speeds. Uploads still slow, but that's Rogers for ya ... not offering improved speeds yet.
The underlying Rogers service has been quite solid and I haven't had to use TSI support, since the couple times internet has gone out, so has TV ... so that's a Rogers issue ... 1-888-ROGERS1 fixes all
---------------------------
June 2013
DOCSIS 3 implementation by Rogers has with a Motorola 6120 modem allowed further upgrades and I chose to upgrade to a 1Mbps upload profile. Speed is very reliable except during the recent DDoS attack on TSI. 28/1 profile.
Any contact with TSI has had things resolved quickly and easily. I use the Direct forum ... I think I've only phoned them once ever!
Will consider the change to non-grandfathered profile after the change to ATPIA on our head end.
It would take a mega disaster to make we want to go back to Rogers!
Comments:
| | parallel service I just asked teksavvy on the phone if I could have both Rogers and Teksavvy running at the same time, and they suggested that I could as long as I had a second cable line running into the house. Is that how yours is set up, or do you just have your teksavvy modem also plugged into the cable and just run a separate network off of it? | |
| | sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 Reviews:
·TekSavvy Cable
| Re: parallel service I have one cable ... and a multiway splitter on the entry to the house ... one cable modem on one 7db port, the other on the second and the tv's on the 3.5 db port. It doesn't need a second cable ... some folks at TSI really don't seem to understand how cable works!
I had one system on Rogers and the rest of the network on TSI, until the TSI from our POI went slow and I swapped the other way ... then swapped back after TSI issue was fixed.
Now everybody in the house is on TSI and the Rogers is waiting termination. | |
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| | Your Review Thank you for the update on your review, this is very much appreciated and we are ecstatic that you are still enjoying the services!
Martin | |
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Review by nbinont
member for 2.2 years, 408 visits, last login: a few hours ago
updated 11 days ago
- Waterloo,ON
- $45 per month
- "Rock solid, once it's working"
- "Complete inability to address node congestion"
- "Phenominal service, but node congestion is a gamble"
| Pre Sales information:
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Got TSI Cable about 4 months ago after hearing good reviews online. Install was very well coordinated. Modem came in the mail on time, and the service person called a few minutes before they arrived so I could ensure they had access. Ultra professional - thanks!
The start date of my service was off a few days (typo), but a quick call resolved that.
About a week after the service was installed, a number of sites began showing poor performance ( »[Cable] Traffic shaping on my TSI Cable connection.. ). This persisted for about a week, then the problem was identified as an issue with one of TSI's transport providers, limelight, and quickly resolved ( »Re: [Cable] Traffic shaping on my TSI Cable connection. ). The identification seemed to take longer than I would have expected for this class of problem (expected under half a week), but it was resolved.
A few weeks after that, my area started to suffer from significant node congestion in the evenings ( »[Cable] 1mbps cable in Kitchener ). About the same time, TSI's POI hit capacity in the evening as well. A few weeks later, the POI capacity was doubled ( »[Cable] Kitchener Upgrade Complete! ), which resolved the problem for people experiencing only the POI capacity limits.
Unfortunately for my area, we were also experiencing node congestion, and the POI upgrade had little to no effect. I was only receiving ~2Mbit of my 12Mbit connection. TSI was not able to conclusively identify the node congestion as the problem, so they did nothing. This is probably the most scathing part of my review, all the other stuff happens sometimes, you identify it, fix it and move on - not a big deal. This one however couldn't even be identified, so the fix was massively delayed. TSI urgently needs a procedure to identify node congestion and a process to engage with Rogers to get it resolved. I understand these upgrades do not come quickly, but the current approach of just ignoring it and hoping Rogers eventually fixes it is ineffective.
About 2 months since this problem started, Rogers upgraded my node (I got new channels bonded), and I was happy. Unfortunately others (who were in worse shape, and for much longer) had no resolution, and ended up cancelling after ~3 months ( »[Cable] Kitchener Upgrade Complete! ).
Overall, I'm pleased with my service. But my recommend comes with the warning - if it works, it will be exceptional - if not, good luck - it's a gamble until the node congestion is handled.
PS: A big thanks to TSI Martin and TSI Gabe for their help!
****UPDATE Jan 2012:
Some sites don't resolve using the TSI DNS servers reliably. The first few DNS queries are lost/ignored/timed out, then eventually TSI's DNS server has an answer, and you're good for a few minutes. But next time you ask, it doesn't know again. This makes browsing some sites frustrating. Made no progress in the direct forum. My recommendation is to append some non-TSI DNS servers to your list of DNS servers so you still get an answer when TSI's servers are not returning an answer.
****UPDATE Sept 2012:
Moved to a new location and transferred my service there. Transfer was a bit difficult to setup - you have to phone in as they don't do it online (ok, that's understandable), but the representative got a bunch of details wrong and we went back and forth for a week or so trying to get the details right (yes, the details were right in my e-mails and TSI Direct posts - but we need to make these changes on the phone, remember?). Install date came and the install went smoothly. Connection has been reasonably stable since. Had a KW wide outage: »[Cable] Kitchener/Waterloo DHCP issues also? , then an issue with their DHCP: »[Cable] Kitchener down for anyone else?
And the DNS issue still persists. Sigh.
****UPDATE Oct 2012:
The DNS issue has finally been resolved! ( »Google DNS versus ours ) I'm much more happy!
****UPDATE June 2013:
Had a 5+ hour outage of all of KW ( »[Cable] cable down in waterloo, anyone else? »Cable Outage [Kitchener/Waterloo/Cambridge] 07/06/2013 ) that took way too long to resolve. Only TSI was affected. This length of outage shouldn't happen any more than every few years - not multiple times a year! I'm hoping the move to ATPIA in a few weeks will improve the reliability.
Comments:
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 Review by c2roth
member for 7.1 years, 1001 visits, last login: a few hours ago
updated 11 days ago
- Kitchener,ON
- $45 per month
- about 10 days
- "$/Mbps, Great Usage limits, D3 Modem, and a private Canadian company"
- "Lengthy delays when network goes down or upgrades have to be performed e.g. TPIA --> ATPIA"
- "Good ISP working hard for their customers within a completely flawed Canadian regulatory environment"
| Pre Sales information:
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(ratings match consensus)
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Pre-Ordering: As a previous TekSavvy DSL customer I have been reading the TS forum here for well over a year so I had a really clear idea of the good and the bad when it comes to TS. I knew that with my move to Toronto that it would be a good time to upgrade myself from DSL to Cable. I am not a crazy downloader but appreciate the high caps so the 300GB plans work perfectly for me.
Ordering: I ordered over the phone and only waited 2 minutes to speak to an agent. They got all if my information recorded correctly and helped me to cancel my DSL. I ordered the TekSavvy Express Cable package with 10Mb download, 512Kb upload, and 300GB usage cap. After I called I forgot to asked one question and had to call back a second time. I wanted my new cable modem (SB6120) sent to my current address and not the new one. This request was handled well and I received the modem 4 business days later.
Installation: I set my activation date for Monday May 2nd as we moved in on the 1st. I received an automated call on the 1st which was awesome because it shows how they are already prepared for my install date. I had the option of rescheduling should I need to which I didn't. I originally choose a setup window of 8AM-11AM and the tech showed up at my place at 8:15AM which was awesome because I could show him around before leaving for work. He cleaned up the outside of the house because there were a million coaxial cables. He did not need to run a new line. I asked him to mark the line as a TPIA line and he said he would, though I was not able to confirm this was actually done as I had to leave.
Post Installation: Later in the day the lights activated correctly on the modem. The receive light lit up blue indicating downstream bonding which is awesome for my 10Mb profile. The service has been working well since activation, however, I have noticed what I believe is some congestion during peak hours, BUT, I want to test with a wired PC instead of over wireless before I make any solid judgement on that aspect of the service. With Speedboost I am seeing over 20Mbps.
I will update again once the first month is over.
UPDATE: I just moved to Kitchener and the install went very well. I was annoyed that Rogers had not upgraded the channel bonding in my area but low and behold on Thursday the connection dropped for a few minutes and we went from 4x1 to 8x2. I am looking forward to the smooth ride and with recent upgrades to the POI speeds are looking excellent.
UPDATE (Nov-25-2012): Speeds during peak periods are getting worse but the real issue is that my local node is overloaded and a D3 modem does not appear to be enough to overcome this. Pings are in excess of 300ms on average and experiencing anywhere from 0-10% packet loss. Line monitor shows this issue as does smoke ping tests. Latency sensitive activities like online gaming and VOIP are not possible at the moment. Technical support is unable to provide a resolution due to crippled Rogers TPIA support.
UPDATE (Jan-2-2013): Issues related to crazy high pings and packet loss have been resolved. The problem has gone away but can be recreated as it was determined the issue is related to software. A Windows service related to cloud backups was hogging upload bandwidth to the point that nothing else was working correctly. The software has been tweaked accordingly and the issue is no longer. Anticipation for the CRTC decision regarding speed matching on Aggregated POIs is going to be a major push/pull factor as higher upload is becoming an absolute requirement. Cable is unable to meet this expectation and VDSL remotes (multiple within 400m of my home) are making VDSL an attractive option.
UPDATE (June 7th 2013): I just moved to a new address in Kitchener and the install went very well. The technician showed up during the window even though I had missed their call which was appreciated. Channel bonding is enabled in my area and I see 8x4 on my DCM475. My signal stats are not as perfect as the previous install but Rogers does have to come back and properly bury the cable they left in my grass. When that changes I'm curious to see what impact it will have on my signal as they have to install a new box as well on the side of the house. I have a home-run from my modem to the pedestal in front of my home.
Comments:
TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Node congestion Sorry to hear about this. I see we had opened a ticket, but no updates seem to have been pushed back to Rogers. So I've updated Rogers as well as your »TekSavvy Direct thread.
Martin | |
| | | Comment from a Teksavvy USER i am using CABLE broadband from TEKSAVVY. The 20mbps package.
I can tell you it's the biggest shit I ever used in my hole life.
ROGERS in my opinion is much more reliable speed and service.
For 5$ different I prefer pay it and shut my mouth.
The evening and week end I get maximum dial up 56k speed. Sometime 100k is lucky. Sometime so slow the pictures not appear on the web page. Instead there is red X appear...
My laptop stay frozen for several minutes because too slow broadband connection.
TekSASHIT CAN BURN TO HELL THOSE BASTARD. | |
| |  TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | Re: Comment from a Teksavvy USER Hello,
I noticed that you posted a very similar message on Twitter.
If you would like us to help you, can you please post in the direct forum with your account info.
Thank you,
Andre | |
| | | | Oh, I was going to switch from DSL to Cable... Is TS Cable it that bad? What Modem do you have? | |
| | | | | Re: Comment from a Teksavvy USER said by gajego:Oh, I was going to switch from DSL to Cable... Is TS Cable it that bad? What Modem do you have?
Hello gajego,
We apologize for the misunderstanding with the above comment, there was a misunderstanding with that customer and we worked to resolve their issue the best we could.
If you would like to post here in the »TekSavvy Direct we can see which cable speeds are available to you.
Martin | |
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Review by jslifoaw
member for 1.4 years, 182 visits, last login: a few hours ago
lodged 13 days ago
- Scarborough,ON
- $40 per month
- "Fair price, high bandwidth quota"
- "slow solution to tech issues, wavering responses to customers"
- "Awesome when it works the 99.9% of the time it does"
| Pre Sales information:
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(ratings match consensus)
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I started with the 18/0.5 package in 2010. Recently got bumped to the 25/2 package for the same price. Very happy with the service, especially for the price. Made the stupid decision to buy the D2 SB5101N in 2010, but blame myself 99%, and Tek 1% for making it an option (which if they didn't, others would complain the sole D3 option would be too expensive).
They need to sort out with the incumbents the tech support policy. I lost my connection for several days because they couldn't figure out the issue, and I was reluctant to risk shelling out $100 to have a tech sent over only to find it was my modem that was the problem (which, being out of warranty, would have costed me yet another $100 or so). Turns out that was the right move in the first place; a rogers tech had accidentally messed with my connection in the cable room while doing work for a neighbour in my condo. So I went through several days of trouble because a rogers tech "accidentally" messed my connection up.
I shelled out the regular price to get the D3 modem when they moved to aggregate. Other customers soon after complained about the shipping policy and the $5 charge. Teksavvy ended up agreeing to waive shipping and the $5 charge temporarily. No most favoured nation policy was applied, so I feel a little ripped off for getting the ball rolling and being willing to pay; I basically subsidized the stingier customers. I think they should have backdated credits, or simply not broken down by deciding to eat the fees. It is a small price to pay for what I consider to be on a technical basis, very good internet service.
So overall, I like the service especially from a value perspective, I'm not thrilled with the tech support when it is very occasionally needed, and I think they need to have firmer customer policy and not break down against the vocal minority.
Comments:
| | Review Hello,
Thank you for your review. We are happy to hear you are satisfied with your service. I would like to look into the concern you do have regarding paying the shipping fee and change of service fee. Could you please message us your account information in the »TekSavvy Direct forum, I will look into this right away and see what I can do for you.
Thanks you,
Taunia | |
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Review by so142001
member for 6.9 years, 93 visits, last login: 14 days ago
updated 14 days ago
- Kitchener,ON
- $53 per month
- about 3 days
- "Great customer service, Excellent quality, Very affordable, Extremely high bandwidth cap, Stand up for the little people"
- "Dependance on other ISP networks such as Bell's and Roger's Lines, however, this is common."
- "Despite their depenance on third party organizations, Teksavvy is definitely one of the best internet service providers I've had"
| Pre Sales information:
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Tech Support:
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In my experience I have encountered all kinds of good and very few bad situations with Teksavvy. Overall, every single situation was handled with utmost professionalism. Their staff and management always go above and beyond my expectations and they simply care about people. Above all, the quality and speed of service is by far the greatest value for my money. Teksavvy also stands up for it's customers in the face of unjust third party corporate and government behavior. You can count on Teksavvy to be there for you in every way. Before switching to Teksavvy, I had terrible service through both Rogers and Bell. I am confident that I have not and will never regret switching over. Good job Teksavvy!
Addendum: (June 4, 2013)
I've been with Teksavvy for years now and my opinion of their service has not changed. I still believe they are the best service provider.
I am currently paying for a 28 mb/sec download and 1 mb/sec upload speed and here are some results via speedtest:
»www.speedtest.net/result/2752774818.png
»www.speedtest.net/result/2752783258.png
»www.speedtest.net/result/2752790637.png
The above results are not %100 accurate as I tested with a computer connected to a router where several other computers are connected. I'm sure I would be getting a higher speed report if I had connected directly to the modem.
Once again, Great job Teksavvy!
Attachments:
Comments:
| | Review Hello,
Thank you for the wonderful review. We love to hear from our customers regarding how we are doing. We do strive to provide the best service and customer experiences.
If you ever have any questions or concerns we are always here to help.
Thank you,
Taunia | |
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Review by Poser
member for 10.9 years, 839 visits, last login: a few hours ago
updated 16 days ago
- undisclosed location
- $44 per month
- "Speeds as advertised, fantastic support group"
- "High start up costs"
- "Will save boat loads of money over a longer period of time"
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25mbps/2mbps for $39.99 + taxes. $1 off my monthly bill due to a referral. Ordered, 30 days prior to my Rogers service cancellation. Fantastic service.
I recently switched packages with Teksavvy, went from 28/1 to 25/2 and I'm now paying $7 less. There was some lag with the switch, but it got sorted out within a day once I brought it to their attention. Fantastic service once again!
Comments:
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Review by aabdo
member for 17 days, 0 visits, last login: 17 days ago
lodged 17 days ago
- Whitby,ON
- $62 per month
- about 7 days
- "teksavvy is a fair ISP provider"
- "upfront cost"
- "Despite Teksavvy is not perfect, it is the best of all ISP"
| Pre Sales information:
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I was with Teksavvy for many years stayed with them over 6 years without any problem, and one day I was exiting Costco and signed up with Primus combo deal (phone+Internet) that at the time I thought that I could save some money. From that day I went into serious Internet outages, that I almost lost my mind. I do not exagerate to say that I was without Internet for at least 30 days, during which I have tried the following providers, Primus and Acanac and then back to my reliable ISP Teksavvy. In summary Primus and Acanac could not connect me to the Internet despite my extreme patience, and did not have any competent staff to do simple troubleshooting or effort to resolve the problem. They both simply blamed my DSL modem which was working with Teksavvy, and did work after I switched back to Tteksavvy, I am very techincal and knew the tech support, as dumb as you can get. The level of incompetence is unbeleiveable at the ISP's level here in Canada. I eventually switched back my connection from DSL to Cable 18 with Teksavvy, I just learned today that Teksavvy offering speeds up to 150 MB/s, I will be considering that service, my only fear is that 300 GB is not enough for me, and the unlimited is over $200/month. I guess the cost for Internet service is rising quickly with people demanding higher speeds.
Comments:
| | Review Hello Aabdo,
Thank you very much for this review. I’m sorry to hear you had some difficulty with your TekSavvy modem with another provider. This is unfortunate indeed, especially if the modem was working with TekSavvy and no longer with another provider. That really shouldn't have happened as we do not lock the modems or anything like that once you are no longer using the services. So it really should have been a simple connection and away you go. I do apologize for any inconvenience it may have caused you with your previous provider.
I’m very happy to hear you are back with TekSavvy, Welcome back we are happy to have you!!! Within the last month we have introduced some very exciting higher speed tiers to our Cable services. We are very excited about the 150 mbps connections we are offering now. I know the unlimited bandwidth price for that package is a little higher than our other packages however the 300 gb package is quite reasonable in price considering the speed you are receiving. I also find 300 gb of bandwidth to be quite hard to go through myself as it is a very high cap. We have that set this high purposely as you know so you don’t have to worry about overages every month.
As you know we are a no contract company so you could always switch up to the 150 mbps give it a try and if you’re not happy with it you can always change your package again. That’s not a problem; whichever you prefer.
If you would like to look into upgrading please feel free to messages us in the Direct Forum »TekSavvy Direct We are always happy to help you.
Thanks again for this review, and please keep us posted on your services.
--
TSI Ashleigh - E-Services.
Authorized TekSavvy Employee | |
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Review by rainor94
member for 4.2 years, 573 visits, last login: a few hours ago
updated 17 days ago
- undisclosed location
- $50 per month
- "Increase in speed, Reasonable usage allowence"
- "Rogers takes for ever to do upgrades, Upload speeds to low"
- "Worth It."
| Pre Sales information:
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I signed up May, 2011 and have been pretty happy since then. Overall service has been stable and I haven't needed to call in for anything.
Most of the time service has been as advertised.
May 17, 2013 - Placed order to upgrade from 28 mb package to the 35 mb package
May 20, 2013 - Received confirmation that my speed upgrade has been processed. Waiting on Rogers now to push the speeds.
May 31, 2013 - There was an issue with Rogers and Teksavvy thinking I have a SB5120 but issue was resolved and I'm now on the 35 mb 300gb package.
Comments:
| | Teksavvy curious Where are you located? I'm using a different ISP's cable service (ie not a tier 1 ISP) and find it horrid. Regretting not going with another provider or at least their DSL service as it seems more consistent. | |
| | | | Re: Teksavvy curious Connected to the York Mills POI and actually live pretty close to the POI | |
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| | Review Hello Rainor94,
Thank you for the review of your services. I’m very happy to hear your enjoying the services and the newly introduced speed tiers with no issue. This is great to read. Please keep us posted on your TekSavvy journey we do enjoying reading these comments.
Thanks again
Ashleigh
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TSI Ashleigh - E-Services.
Authorized TekSavvy Employee | |
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