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So about a year ago, I started my subscription with NetTALK. What a serious mistake. I planned on using the phone line for my new business at my home office. I was issued a phone number and activated it. Everything seemed fine until a few months later, when the DUO stopped working. I had to send it back and exchange it for a new one. Recently, I got a reminder email from them to let me know it is time to renew for another year. Guess what, when I tried to renew via their site, it issued me a new number. I found out later that they had given my original number away to someone else about 6 months ago. That explains why people have not been returning my business calls! I have never heard of such negligence on the part of a telecom. member for 11 years, driveby review (so far) lodged 11 years ago
My husband and I live out of the country and were so excited by Nettalk. One of the pros of it vs. competitors was that it lets you choose an area code for your phone number. What happened to us was that we chose the number we wanted and it was assigned to us- but for some reason that was never our number- people reached us at a completely different phone number entirely. Trying to sort this out was impossible. Don't let the 24/7 customer service sales pitch fool you- when you call you are a ridiculous caller number and it takes literally hours to get through. When I finally got through the only time I ever did, the person couldn't help and patched me through to tech support- I had to wait on hold for ages AGAIN and they couldn't sort out the number situation. A few months in it stopped working entirely. For the past few weeks I've sent trouble ticket after trouble ticket, email after email, to no avail. I can't call because I have no US phone, and it's radio silence from the company. I am going to throw in the towel and order a Magic Jack, crossing my fingers it's better. Save yourself the time and hassle- don't buy this product!! (review was emailed from domain gmail.com) lodged 11.2 years ago
i have nettalk duo with Verizon Fios 25/25 service and struggling with tons of issues...If you need a phone for just taking messages yeah go for it but if you are planing to talk on the phone then get ready for frustration, voice break ups, delays, call drops... I mainly wanted use their unlimited international call feature, even though i paid for one year at once, it started giving me busy signals. I opened a help desk ticket and it's been over 48 hours and no one hasn't replied back... so bottom line is I wouldn't recommend Nettalk to anyone member for 16.1 years, 4 visits, last login: 11.2 years ago lodged 11.2 years ago
We switched from Magic Jack to this and I can't begin to tell you how disappointed we are. I never know when I have phone service. It has to be reset at least once per week. Definitely Magic Jack delivered better service. At least with them when I went to make a call it was able to go through. I get a dial tone and dial the number, but the call doesn't go anywhere. I did trouble shoot our equipment and it appears to be crappy service from net talk. I definitely would not recommend this product to anyone. (review was emailed from domain gmail.com) lodged 11.3 years ago
I returned the DUO before my 30 free trial was up. I didn't like having to use a number from a city 2 hours away. Also when I called out of state I could hear the call connect but could not hear the other party. I replaced the DUO with an OOMA and it just worked out of the box and I had a local number. It cost more up front but you do get what you pay for.... (review was emailed from domain zoomtown.com) lodged 13 years ago
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