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Review by JGPP
- Location: Oakville,ON
- Cost: $25 per month
Bad "Misleading information regarding prices, no refund, no phone service"
Overall "There are much better options, suggest you go elsewhere"
Value for money:
I ordered the basic package (9.99/ month) on line. The charge was $68 Canadian ($64 US) including shipping, activation and various charges not explained. While the adaptor was shipped, I noticed on one of their pdf documents hidden on line that there would be an additional $50 fee to port my (Canadian) phone number as well. Other companies charge either no fee for this or a nominal fee of $10-15 and only if porting and activation is arranged by phone, not on line. I called and asked to cancel everything, but they (including a "supervisor") rudely refused to provide any refund, though their package had not been opened, and no phone service had been started. I also have to send their unopened package back at my added expense. Let the buyer beware.
member for 140 days, 0 visits, last login: 140 days ago
lodged 140 days ago
Review by (hidden by request)
Overall "Buyer Beware"
- Location: Gotha,Orange,FL
- Cost: $50 per month
Ease of Installation:
Value for money:
I had not even completed the process to transfer my phone number when
their lines went dead. I could not get a live person so the next day I
cancelled activating my number transfer. Neither Jackie nor Blanca
would refund my fee of $57.89 because my account was "activated". When
I informed them that I had not even returned ITP's required forms they
said too bad. BUYER BEWARE. STAY AWAY FROM THIS COMPANY!!!
(review was emailed from domain gmail.com)
lodged 1 year ago