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Review by pldube  - Location: canada
- Cost: $134 per month
- Install: about 5 days
Good "Super fast speed 175Mbits download/upload and unlimited !"
Bad "nothing after 1 month"
Overall "Fiber is the future !"
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Fiber is the future ! Super fast speed 175Mbits download/upload and unlimited !
member for 2.3 years, 366 visits, last login: 3 days ago
updated 3 days ago
Comments:
| Review by LondonDave - Location: undisclosed location
- Cost: $54 per month
- Install: about 3 days
Good "Bell FTTH has not had a minute of downtime since installed. Speed advertised is delivered 100% of the time"
Bad "The Sagemcom router they include is a piece of junk with poor wireless signal"
Overall "If you live in a neighbourhood with FTTH then by all means give it a try."
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I moved into a new neighbourhood that was wired with fiber so trying bell fibe was a no brainer. I called and was offered a deal without having to ask over and over. I arranged my install for 2 days later and was up and running 1 hour after the tech arrived. I started initially with 15/15 and usually ended up with 16/16. After 1 year I called retensions and was offered 50/50 with 200 gig of usage for 53.95 a month. If you have phone or tv with bell they knock 4 dollars more off a month.
member for 2 years, 97 visits, last login: 3 days ago
lodged 9 days ago
Comments:
| Review by komi - Location: North York,ON
- Cost: $87 per month (24 month contract)
Good "Very reliable, day or night"
Bad "Nothing so far"
Overall "I know a lot of people don't like "Robellus" but right now it's the best 'bang for your buck'"
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I was a long run Rogers and Teksavvy cable customer-10 years and had a lot of outages lately.
Last year I bought a Dell install kit for Bell internet fibe 25/10 MB-$10 for three months. Unfortunately that time Bell could not offer me unlimited, so I cancelled after three months, but I knew the service is rock solid anytime, unlike Rogers and Teksavvy at peak times.
So the beginning of this month I came across a very good offer from Bell:
$86.7 for three services:
- Bell Fibe Internet 25/10 - $53.95 Unlimited Month 1 - ongoing (Bell Internet Bundle Savings 4.00cr)
- Fibe TV Good - $30.80 2 receivers Discounted - months 1-24 (Bell TV - Bell Bundle Savings 9.00cr)
- Home phone Basic Package-24 Month Contract - $18.95 (Bell Home Phone - Bell Bundle Savings 4.00cr)
Because last year another tech installed a new outlet, filter and all gear, this time the installation took only one and a half hour for internet and TV - one PVR and one wireless HD receiver - everything on main floor.
The TV picture is very good - comparable with Rogers.
Internet is unbelievable - 27MB down and 10MB up - doesn't matter if both TV sets are on or not and if it's peak hours or not.
I hope this reliability will last at least two years - as long as the discount is on.
member for 2.2 years, 405 visits, last login: a few hours ago
lodged 40 days ago
Comments:
| Review by ZSRH - Location: North York,ON
- Cost: $60 per month (12 month contract)
- Install: about 1 days
Good "Installer was professional showed up ontime and did a clean install"
Bad "Speed is a little slow for PS3 online gaming (15/10 package)"
Overall "Better bundle pricing compared to rogers"
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Choose to move from Rogers to Bell as Bell had better bundle (Phone, TV & Internet), The speed that was available was 15/10, I would like faster but am quite happy with the service so far. The install was smooth and professionally done. The set up for my home location was pair bonding. Using The 2Wire 2701 as the modem and then the F@st 2864 as the router. So far we have only had one outage that was tv. However calling tech support was great. I was on hold for less that 5 mins! The tech was able to help out and I got the service up and running in no time.
member for 51 days, 4 visits, last login: 38 days ago
lodged 46 days ago
Comments:
| Review by Mak - Location: Montreal,QC
- Cost: $70 per month
- Install: about 10 days
Good "Low pings, fast, reliable, good tech support with online chat, no wait."
Bad "Router lack of options, can't even turn off the firewall to use the test of quality line"
Overall "Excuse me but what mean Bottom line?"
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I don't know the cost, I estimate it, I don't pay the bill.
I don't remember the time it took for installing. I estimate. The two black guy that came know their job they did it well.
This connection is great. No lag, no downtimes, good pings. Everything run fine.
Wow nice stuff.
To not count the great tv service that came with the super router.
The router isn't smart. Can't he just lower the rate of download of pc1 when pc2 ask for something this is dumb. Like if it need a cisco 20000 to do that. If you download at max speed with pc1, the whole network(net) lag to death.
member for 2 years, 61 visits, last login: 25 days ago
updated 64 days ago
Comments:
 SLAMtech
join:2009-12-03
London, ON
kudos:1 | bandwidth checker You can chwck the bandwidth used pretty easily by going to bell.ca and logging into my bell. You need to register first. | |
| | | | Re: bandwidth checker But you need to login all the time. Videotron has a program that run in the sys tray.
But anyway I found out in the forums that Bell has a notification system that send email when you get near to blow up your bandwidth cap | |
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| Review by mrdylanblue - Location: Brampton, ON
- Cost: $117 per month (24 month contract)
- Install: about 1 days
Good "Fiber to the home, Knowledgeable techs, and reliable service "
Overall "It costs a little bit more, but it is worth it."
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Just a week ago, I had my services installed. I decided to go with the "Good" bundle, since it suits my TV Needs, as well as the decent internet offering.
During the install, there were 2 techs. The techs were very professional, they kindly answered any questions I had about the services, and best of all, they didn't make a huge mess unlike my previous "red provider". As far as the install is concerned, everything went smoothly.
Now for the TV.
I decided to do 3 boxes, all wired via coax. (after the techs tested the lines of course)
I have no complaints about the service what so ever. The boxes are simply blazing fast. Their channel changes are so quick, and best of all, the guide looks amazing, without slowing down the box. This just blows "red cable" out of the water.
Internet
The internet is unlike anything i've ever had before. The bundle included 50/50 internet, with a 175gb allowance. (although, I soon upgraded to unlimited). The internet is very reliable, and very consistent. My only complaint would be the Sagemcom f@st 2864 modem, and it's poor WiFi performance. (which was easily solved by using my Cisco router with tomato installed, and DHCP disabled.)
Home phone
It simply works, and the call quality is very good (compared to my magicjack). No complaints here.
In summary, the install process went without a hitch, and all of my services are working brilliantly.
member for 219 days, 283 visits, last login: 1 days ago
lodged 70 days ago
Comments:
| Review by Nunitataqa - Location: Markham,ON
- Cost: $59 per month (12 month contract)
- Install: about 1 days
Good "I pay for1.5Gbps, but usually get close to 3 Gbps"
Bad "I honestly cannot think of anything... we have run Bell for 12 yrs without complaint"
Overall "Everytime Bell upgrades in a major way like going from DSL to Fibre Optic, the service improves. Bell does not rush new tech..."
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When Bell went from DSL to Fibre Optic, they had all the kinks worked out... they always do. We have been with them for over 12 years and gone from dial-up to Fibre; yet not once was any of these released with unresolved issues. If you have some problem, then tech support will either get you going within the hour over the phone, or send out a specialized tech for your system. If they cannot fix it they call in a supervisor and then all is well.. This never takes more than 1 possibly 2 days, and nothing about it is unpleasant.
I have the Fibe15 package, which is supposed to give me dl speeds of 1.5 Gbps, but in reality I always get close to 3 Gbps. They do not mention it and they have never tried to raise my plan.
Bandwidth used to o be a non existent problem, but with Fibe they found most people going over the 80 GIG cap per month; so instead of adding bigger packages, they just decided that Bandwidth usage would be unlimited for everyone.
They gave us the 2 wire router than serves 3 laptops and Bell's Fibe TV as well.. all wireless; and all running at speeds way beyond what we pay for..
I guess it is obvious by now that we have stayed with Bell for over 12 yrs for a reason... they shine in every area and I have never had a complaint about them...
member for 92 days, 0 visits, last login: 92 days ago
lodged 92 days ago
Comments:
| | fibe != fiber you have 3Gbps fiber using a 2wire DSL modem huh? That's a neat trick | |
| | TypeS
join:2012-12-17
London, ON
kudos:1 Reviews:
 ·TekSavvy Cable
| Re: fibe != fiber I don't believe the review poster believes fibe is fiber to the home and he is most likely confused about the scale of bandwidth speeds. You can tell since he believes 1.5Gbps is supposed to be his normal speed. So more accurately, you should have said 15Mbps != 1.5Gbps. Going along with this 3Gbps would be be 30Mbps, not sure where the cause for this is. Maybe his FibeTV profile was misconfigured and he gets unused bandwidth available when not using this FibeTV STB. | |
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| | Umm.. Can I have what he's smoke'in? | |
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| Review by TrickSizzle - Location: Mississauga,ON
- Cost: $55 per month (36 month contract)
- Install: about 2 days
Good "Constant Speed"
Bad "2am Sunday maintenance"
Overall "Fiber is where it's at"
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-I did not consider any other options.
-I ordered Fibe 15 (as well as Fibe TV)
-Order was simple (if you're in a Fibe coverage area) Installer knew his stuff, not the cleanest wiring, just a long co-ax for my PVRs, and I had to run a 60 foot Ethernet from the router to my computer room since I don't like wireless unless I have to.
-Not sure what brand the router is, some white square. Only had to reboot it twice since install (~ 1 year)
-Good experience = constant speeds, I was getting symmetrical 25x25 after the install until they provisioned my router I guess.
-No bad experience with internet, aside from a 2am maintenance when I was staying up late for work.
-Tech Support seems to be a bunch of outsourced employees who ask you to power cycle, then request a service call.
All in all, Bell Fibe = 9.5/10
member for 135 days, 6 visits, last login: 101 days ago
lodged 120 days ago
Comments:
| Review by olic - Location: Montreal
- Cost: $53 per month (month by month)
- Install: about 5 days
Good "Speed, reliability"
Bad "New network, but just FTTN in my area. A bit expensive."
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Finally a good speed in both directions! The connection is fast and reliable.
But, the FFTN/VDSL is limiting. For example, when multiple TVs are on, the speed decreases. It still fast, but it's a little disappointing for a brand new network.
Also, I have the fastest speed available ( 15/10 ) with FibeTV on FFTN and it is still not so fast. For the same price, in areas with FFTH, Bell gives a lot more.
May 12, 2013
Bell offers a great internet service, but when ther technical assistance is involved, it's a mess. Until last week, everything was fine. I make my things alone, Bell did not touch my stuff. Everything was fine!
Last week, Bell determined that I had to use their modem to PPPoE. They made such a mess through my stuff ... They even canceled my account for two days without telling me to force me to change the configuration. And when I called, they told me that they don't block account! However, I could see a page with their logo was telling me that my account is suspended and I have to call 310-SURF to reactivate, all the time I wanted to open a web page!
And finaly, to reactivated, they changed my password without telling me and without giving me the new one! They entered the new password in my modem, without telling me! But they did not understand that it is my router trying to do the PPPoE connection ...
In short, it is a horrible customer service with poorly trained employees. I spent several hours to repair the thing they deliberately broken. I got hung up, they tell me all kinds of crap and finally, I back to exactly the same starting point! It works as I want and as before. But now I am afraid next time they will decide to get involved in my things!
member for 7.2 years, 3294 visits, last login: a few hours ago
updated 146 days ago
Comments:
| Review by Bplayer - Location: Thornhill,ON
- Cost: $205 per month (24 month contract)
Good "FibeTV functionality"
Bad "Poor user customization & control features in Sagemcom"
Overall "Very satisfied"
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Bundle include Fibe TV + TMN, 5/1 Internet, and Home Phone
Zero issues since installation 6 months ago with VIP2262 and Sagemcom
Extensive research before switching from cable, no disappointments
Using a secondary router for additional control of network and security
member for 1.2 years, 461 visits, last login: a few hours ago
lodged 174 days ago
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