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Anveo page on DSLReports
Six Month Rating

Reviews:
bullet 32 reviews (24 good) (2 bad)
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Review by yahoo2003 See Profile

  • Location: Mclean,Fairfax,VA
  • Cost: $12 per month (12 month contract)
Good "Reliable, cost effective and flexible plans"
Bad "Haven't find one"
Overall "New gold standard for business and residential VOIP"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·callwithus
I have been using Anveo for more than 3 months (08/2011).
Anveo is a very unique VOIP company providing wide range of services with flexible plans starting $1.49/mo DID (40 min/day included) and 1c/min US outgoing calls.
All rates and charges are clearly posted.
Configuring soft phone and ATAs are straight forward.
Call qualities and other features such as Fax to email have been very reliable.
Technical supports are very prompt and knowledgeable.

(10/26/2012) I have been using Anveo for more than 1 year, Anveo has been very reliable and cost effective for small businesses. Ordered office unlimited with free porting, everything went smoothly. Call quality has been great, couldn't be more happier.

[12/31/2012) So far so good. My wife is very happy with her new VOIP provider for voice and fax, Great quality and lower cost.
(11/17/2013) Trouble free VOIP provider for small business at great price. Just renewed for another year (13 months) for $48.

(02/15/2014) No issue at all for multiple residential and business phones and faxes.
(11/23/2014) Anveo is so reliable, the only time I spend on VOIP each month is to delete some old FAXes and voice mails. We are very happy with quality and cost of Anveo.

member for 7.1 years, 1576 visits, last login: 14 days ago
updated 28 days ago

Comments:

Review by kc3dns See Profile

  • Location: undisclosed location
  • Business customer Business customer
  • Cost: $11 per month (month by month)
Good "Easy to set up. Incredibly rich call flow builder. Reasonable price."
Bad "Audio quality on IVR is a little grainy."
Overall "I will use them for more small VoIP projects in the future."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Value for money:
(ratings match consensus)

My Other Reviews

·callwithus
I used Anveo to set up a toll-free number to an IVR with transferring to existing land lines. In other words, it's just an attendant. And for this, Anveo is excellent. Their web site takes a bit of time to get used to, but I had a sophisticated menu tree with several outcall destinations, recordings, and mailboxes all configured and tested in less than two hours. This is much quicker than I could do it with Asterisk and much cheaper.

All this for $7/mo for the starter package and $2 for the DID. The price per minute is roughly the same as all VoIP providers.

Some of the audio sounded grainy, even though I tried several different recording formats. First I uploaded full-quality WAV files produced by recording software, then tried again after reformatting the files into 8 kHz PCM. In the end, it was good enough, but I was never completely satisfied with the fidelity of the menu prompts.

member for 74 days, 50 visits, last login: 6 days ago
lodged 74 days ago

Comments:

Review by daleoffret See Profile

  • Location: San Antonio,Bexar,TX
  • Cost: $11 per month (month by month)
Good "Ability to have SMS send and receive from single SIP client."
Bad "Had to take extra time to understand how to website worked to setup service."
Overall "If you want a Google Voice replacement (without MMS), this is a good alternative."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I created a free account then moved to the "Starter" $7.56/month subscription plan that gave me more options. I'm not so worried about the calls as I am the ability to send and receive SMS messages to and from one phone number. I sent a few test sms message to make sure I could send out. The number I received those first few times were different. That is to be expected. Now I wanted to send to a dedicated phone number. It took a bit of clicking around but I found where to add phone numbers. I ordered the "Person Unlimited" $2.00/month and selected a "Geo Global" number in my local area code. I sent the SMS message from my separate cell phone number to the number I just ordered with success. I sent a message from my SIP client to my cell phone and got a random number again. In the SMS options on the Anveo.com website, I had to change my call flow to the default call flow generated for my new Anveo number. I set that and updated my settings. I sent another SMS message from my SIP client to my cell phone number with success.

I am using an Android tablet with "CSipSimple" (free) for my testing. You can also get "Bria" for about $7, but I can't see why for me. Maybe better audio call quality for the commercial codecs.

Geek speak below (beware):

I got the "Starter" plan because it was the lowest price SIP plan that supported TCP. If you use the SMS to SIP/SIP to SMS features of Anveo, also setup SMS messages to go to your email account as well. If your SIP client isn't connected and online when a message comes in, it is lost. Having a copy sent to email will give a second chance view if you are away from a web browser to visit anveo.com.

All this assumes you use Google Voice and are looking for an alternative that doesn't rely upon "Google".

member for 87 days, 6 visits, last login: 5 days ago
lodged 87 days ago

Comments:
CatsEyeX

join:2014-08-20
Alton, IL

Anveo SMS vs. Google Voice

Yes, but doesn't Anveo charge $.01 per message for SMS where Google Voice is free? Also, as far as I know, GV never supported MMS messages unless the sender was on Sprint, yes?
daleoffret

join:2014-09-25
San Antonio, TX
Reviews:
·Anveo

Re: Anveo SMS vs. Google Voice

I just saw that. You are correct. Each SMS message is $0.01 for inbound or outbound. GV supports MMS on Sprint and T-Mobile. I currently have T-Mobile and get an email with the MMS payload as an attachment.

Setting up Anveo was a proof of concept and operation for myself. I don't call or text as much as my wife and daughter do. So the $0.01 pricing is of minor concern for me, but it may be of greater concern for others.
CatsEyeX

join:2014-08-20
Alton, IL

Re: Anveo SMS vs. Google Voice

I have been using Google Voice for about 4 years now. I would happily move everything to Anveo, but I text a lot, often 400 or 500 texts in one day, so even at $0.01 per message, the cost on Anveo would be prohibitive.

I am on AT&T so GV does not support MMS messages for me. That has always been one of my 2 biggest complaints about GV. The other being the lack of international texting.

Review by emjayef See Profile

  • Location: Pleasant Hill,Contra Costa,CA
  • Cost: $3 per month (3 month contract)
  • Install: about 1 days
Good "Very flexible incoming call filtering (IVR), very cheap E911 and incoming calls"
Bad "Customer service seems to be mostly low priority, and parts of website are confusing"
Overall "Good mix of features and reliability if you're fairly resourceful"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·Astound Broadband
·Comcast
I wasn't really using my landline much with unlimited cellular calling in the US, but i didn't really want to give it up completely, since I've had the number for 15 years and there are some people who I didn't want to lose touch with. But telemarketers were getting to be a pain, so I decided to look for a way to filter them out, and also save money (and be able to buy my own cable modem without spending more for a telephony modem).

At first, I thought about porting to Google Voice, and forward to something else, but later decided Google voice wasn't really flexible enough, and forwarding calls just introduced an extra level of potential problems.

So, I got an Obihai adapter from Amazon, and signed up for a few VOIP providers to try them out. Setup was pretty easy for all, even though I knew nothing about the subject. Obihai makes it fairly easy to set up, especially for a few well-known providers.

I quickly found out that Anveo was about the only one that had the features I really wanted, so after a couple of weeks of testing, I ported my number to them. This took about a week or so, but I never lost phone service at all during that time. I signed up for a plan that costs $2/month + 80 cents for E911 service. This plan includes "unlimited" incoming calls, and pay-as-you-go outgoing, which is 1 cent/minute for US, and 1/2 cent/minute for Canada. But I don't call out much, so that is no problem.

I have not gotten one telemarketer call since I started. I have a whitelist set up for known callers, so they get right through normally, and if we don't answer, go to our answering machine. Unknown callers get a message to press 1 to continue the call, or 5 to leave a message. So robocalls don't do anything, and most telemarketers miss the beginning of the message, and hang up (so far, no rings to my phone). If the caller has no callerID, they go right to voicemail.

I also set up 2 blacklists, one that goes right to voicemail, and another that gets a tone and message that the number is disconnected.

Voicemail messages generate an immediate email with attached sound file of the message. If my internet is down, calls can be forwarded to cell phones with a message that indicates this problem first.

There are a lot of other features to play with. I can have it allow our cellphone numbers to access a special mode (after entering pin) that allows us to make a call using the Anveo outgoing abilities and cost, like to make an international long distance call, or simply to show the home phone callerID.

Customer support can be a little iffy for minor problems, but you can get a lot of help here, including from Anveo people that hang out here.

UPDATE: 8/22/2014

Just a minor update after about 6 months. I have received zero telemarketer calls, although I've gotten the tail end of a few robocall recordings on voicemails. I don't mind these, as they don't interrupt me or wake me up or anything like that. I could eliminate them, but it doesn't happen often, and I'd rather err on the side of caution so I won't lose any calls I want.

I tried out the incoming SMS, which should forward to my cell phone, and found that it does not work. I posted here, and got a message from an Anveo tech the next day that said it was disabled at the carrier level and fixed; so far, though, it's not being forwarded to my phone, but I'm still pretty optimistic that it will get straightened out soon. It's not high priority, so I have not entered a ticket.

member for 7 years, 187 visits, last login: a few hours ago
updated 121 days ago

Comments:

Review by dygordon See Profile

  • Location: Toronto,ON
  • Cost: $7 per month
  • Install: about 10 days
Good "Highly configurable, inexpensive, good up-time"
Bad "Some issues with porting and support responsiveness in the past"
Overall "A solid choice"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

August 20, 2014: I submitted a ticket to ask about a workaround for a missing feature (use ** to start recording only works on incoming, not outgoing calls). Got a quick response to that, and then today Anveo tells me their developers have added this feature to outgoing calls as well. Very impressed!

August 18, 2014: A bit of an update. Still using Anveo and the service continues to work well for me. Support seems to have improved somewhat as well, posted a ticket today and got a response just now. My SMS has also been working well ever since the porting issue was resolved.

I've been using Anveo for a few months in lieu of my cellphone plan. At first I just forwarded the number, and everything was great. Good call quality, like the configuration flexibility, and I find it easy enough to setup and use.

Then last month I ported the cellphone number to Anveo. Took about a week and the communication on the progress was decent. But somehow SMS was broken. They say it takes a bit longer, and at first I got text-to-voice calls, but now I get nothing at all and it's well past the time-frame.

Getting in touch with support took some effort; never received any reply to emails to customer service or the porting email after more than a week. I've submitted two free support tickets about minor issues and never heard anything back on them, either, so although I submitted another ticket on this I had my doubts. After I submitted a review here to that effect, I heard back quite promptly with a status update that the matter had been escalated to their carrier and was out of Anveo's zone of responsibility. Fair enough!

I like their service and for the price it is tough to complain. Also seems to be more reliable than competing services. If they found a way to improve their support communication to include at least acknowledging receipt and providing status updates when actions are planned or taken, that would handle the only downside I've found.

member for 240 days, 6 visits, last login: 119 days ago
updated 123 days ago

Comments:

Review by EnasYorl See Profile

  • Location: West
  • Cost: $4 per month
Good "YES!!!"
Bad "Some smaller towns you cannot dial (Use your Cell)"
Overall "Best bang for the buck if you want to keep a landline."

I bought my own Grandstream on Amazon and it's running 202 days. For about 30 bucks.

Grandstream Device Configuration
STATUS BASIC SETTINGS ADVANCED SETTINGS 1 ADVANCED SETTINGS 2
MAC Address: 00:0B:82:3B:2B:DD
IP Address: 10.0.0.99
Product Model: HT287 Rev4.1
Software Version: Program-- 1.1.0.45 Bootloader-- 1.1.0.1 HTML-- 1.1.0.45 VOC-- 1.0.0.13
System Up Time: 202 day(s) 3 hour(s) 25 minute(s)

I get 40 min a day of free calling. My Son cell phone broke so he racked up 2.60 in calls to his Girlfriend this month till I got him a new cell phone. All in all Anveo rocks.

Account transactions summary
Description Total Amount (USD)
Subscription package $0.00
CNAM lookup -$0.37
E911 Address -$0.80
Phone Number subscription -$2.00
Outbound calls -$2.60
Phone number renewals
Phone Number details Renewed on Amount (USD)
[GEOGRAPHIC] +1503xxxyyyy USA GRESHAM 14/08/2014 15:16:59 $1.00

member for 13 years, 2550 visits, last login: 3 days ago
lodged 124 days ago

Comments:

Review by Arne Bolen See Profile

  • Location: Cyberspace
  • Cost: $80 per month (month by month)
Good "Excellent quality, advanced features, visual Call Flows, very good support and low rates"
Bad "Can't find anything bad"
Overall "Excellence in VoIP!"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·voip.ms
UPDATE: July 29, 2014.

Both Anveo Retail and Anveo Direct are working extremely well.

I just like to point out the "Call Flow for Outbound Calls" feature in Anveo Retail, a feature many customers may be unaware of. With the "Call Flow for Outbound Calls" feature you can use your Anveo Retail account and make your outbound calls via other providers like Anveo Direct, SIPSorcery, CallWithUs, Callcentric, Alcazarnetworks, Flowroute, VoIP.ms and other providers.

The "Call Flow for Outbound Calls" feature is very useful and works like a charm.

UPDATE: Sep 08, 2013: Since my last update I mostly use Anveo Direct for my outgoing calls. The benefit of using Anveo Direct is that the audio goes directly from the carrier to my SIP device, something that improves the already excellent audio quality. The latency is of course lower with Direct Media. Other benefits of using Anveo Direct for outgoing calls are extremely low rates and the ability of being able to decide which carrier I wish to use.

In addition to outgoing calls I also use Anveo Direct for incoming calls on certain DIDs with one Zone Worldwide channel. It's certainly worth the monthly $17.00 to have my own channel with unlimited number of incoming minutes.

I'm extremely happy with Anveo and I can warmly recommend them.

UPDATE: Sep 24, 2012: It's almost 2 years since I became a customer of Anveo.

During this time I have made many feature requests and most of them have been implemented within 1-2 weeks. That's very impressive! Anveo really listen to their customers.

The audio quality of calls is the best I ever experienced. And I love the many useful features. With the Call Flow system I can design my voip service the way I prefer it.

IMHO Anveo is one of the best providers on the market and I highly recommend their services to anyone looking for a voip provider.

UPDATE: Apr 7, 2011: I have noticed Anveo support has a very fast response time. Every time I post a support request my request is completed/answered within 3-5 minutes. I can't recall I ever have experienced such quick response from any other service provider.

Anveo is not just an ordinary voip provider. It's a combination of a feature rich voip provider and feature rich hosted PBX with a low price tag.

A very nice feature is the visual call flow. Instead of filling in a lot of fields you just drag-and-drop the call controls you want to use. The graphical visual call flow makes it extremely easy to configure your Anveo account.

I simple love this graphical visual call flow, it's a lot more easier to configure the account compared to the traditional "fill in a lot of fields" way of configuring.

Anveo has many useful advanced features, more features than most other providers of voip and hosted PBX.

It seems Anveo has its data center somewhere in east USA, I am not sure where. However despite this the sound quality on calls from European callers is very good, a lot better than I expected. It seems only G711 is used for audio.

The problem being located in Europe is that the audio stream on calls from European callers goes from Europe to USA and back to Europe. But with Anveo the latency is not noticeable, I am not sure how this is possible. Maybe it is because Anveo is using the high quality carrier Voxbone for European DIDs and Voxbone may route the audio stream directly to my European hosted PBX.

I am still testing Anveo but so far I am very satisfied with Anveo. For SOHO Anveo is an excellent choice.

member for 5.5 years, 2716 visits, last login: a few hours ago
updated 127 days ago

Comments:

mdshs

@bell.ca

Right!

Obviously you have some kind of affiliation with Anveo, since no customer is that knowledgeable about another company. Any time someone posts on the forum for help you seem to have the answer complete with screen shots. I also don't buy your "best audio quality" you've ever heard deal. I found zero quality difference between them and voip.ms or callcentric, or even analog lines. Certainly not enough to boast that it's much better.
Blue Square

join:2012-09-25
Lutherville Timonium, MD

1 recommendation

Re: Right!

Well, if you looked to the right, you can see the other reviews he's written. He seems knowledgeable about those other services as well. So is he affiliated with Anveo's competition at the same time? That sounds absurd, right? I happen to be very knowledgeable about Anveo myself, after calling their courteous sales team excessively, and asking for info.

I get the same bad review wording on occasion from a small few of my customers. A have had written that "...all the many 5-stars ratings for my service must be written by their own team." Th =e truth is, Apple doesn't allow app developers to rate their own apps, and further, I AM the whole team...just me! Now I have a couple reviews that are wrong, not totally truthful, hurtful and have a direct impact on my sales...therefore I am sensitive to statements. Just sayin'.....

Arne Bolen
Happy Anveo customer
Premium
join:2009-06-21
Cyberspace
kudos:4
Reviews:
·Anveo
·voip.ms
said by mdshs :

Obviously you have some kind of affiliation with Anveo, since no customer is that knowledgeable about another company.

A few years ago some readers on the forum thought I was working in the support department of VoIP.ms.
--
My VoIP News

VexorgTR

join:2012-08-27
Sheffield Lake, OH
kudos:1

Come on.......

Every one of your last 4 reviews is 100% perfection for ALL categories.

I find this hard to believe the reviews. Nothing's perfect.
Blue Square

join:2012-09-25
Lutherville Timonium, MD

Re: Come on.......

I get A LOT of 5-star ratings for my service and people say the same thing. They think I'm writing my own reviews or something, but I can't even write a review for my own service!... and let alone over 120 of them. Don't be so quick to think "fake or scam". Some services just really are that good.

Arne Bolen
Happy Anveo customer
Premium
join:2009-06-21
Cyberspace
kudos:4
Reviews:
·Anveo
·voip.ms

2 recommendations

said by VexorgTR:

Nothing's perfect.

Like you pretending to be a customer of your own company.
--
My VoIP News

Review by vincom See Profile

  • Location: Bolton,ON
  • Cost: $3 per month
Good "cheap reliable service"
Bad "website is a little confusing, tech support is not there"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·TekSavvy Cable
reliable and cheap voip service with lots of features even on their cheapest plan.
website is confusing trying to figure out pricing, plans and features.
i signed up when there was free porting if you payed upfront for 12months, $2/mnth plan x12=$24 + i enabled e911 for $0.80/month.
we make very little outgoing calls we we are charged 1/2 cent /minute, incoming calls are free.
easy to block specific phone numbers like telemarketers from the main page w/out having to use the ivr/call flow tool.
if your teksavy then im pretty sure you will get use to their webpage and ivr/call flow feature.
ivr/call flow feature is where you control how calls are handled, like vm, blocklist, time availability, etc.,
using the obi100 w/no issues.
cnam is flaky i think, not quite sure if its free or pay to use feature, one page says it is included but another page states that its 1cent per inbound call if you enable the feature.

may 18/2014 for my use $3 to $3.5 /mnth includes the $0.80 e911, free incoming, 1/2 cent outgoing and the $2/mnth for phone number

may 20/2014 wanted to ask a question about the obi plan, to get a responce i have to open a ticket believe or not, i get 4 free tickets, still waiting for a responce after 4 days
finally figured out how to use the ivr module, well somewhat as there are lots of options to choose from
service is fairly reliable as i only had down times due to my internet being down

june 4/2014: back in may i paid upfront for 12 mnths for my number then the new obihai offer came out, i emailed to see if i could switch to that plan. the response was i had to submit a ticket which i did and used 1 of 4 i get for free.
its been well over a month and still no reply,
i asked through their portal about sms charges, still nothing.
so yes tech support sucks, but phone service thus far still good



member for 5.7 years, 787 visits, last login: a few hours ago
updated 127 days ago

Comments:

Warning

@76.232.191.x

Bad Support

The support is terrible. I purchased the product for a year and tried to port my number. The porting of the number never happened and I ended up with a number from a different state. I never could get the service to work right and tried numerous times to get some tech support to help straiten the service out. Finally I sent an email to the company that I was going to contact PayPal if didn't hear back from them. Still no response. Two days after getting my money back from PayPal they contacted me and told me they take fraudulence very serious. I told them if I have an account with them cancel it. My advice, BEWARE AND STAY AWAY FROM THIS COMPANY!
vincom

join:2009-03-06
Bolton, ON
kudos:1

Re: Bad Support

porting problems are usually from your current provider, my transfer from teksavvy pots plan to anveo voip was quick and painless.
tech support is lacking, i only get 4 free tickets for the plan i chose, but i have not needed them yet

Review by BrightLight See Profile

  • Location: Mountain View,Santa Clara,CA
  • Cost: $10 per month
Good "Not ready for prime time"
Bad "I can't open a ticket, really?"
Overall "Other providers have better reliability and pricing"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I've used Anveo for a few years now. During the last week, for 12 hours, I was receiving no SMS messages on my Anveo account. I figured the solution would be as simple as filing a ticket. I was wrong.

Do you want to file a "Prime ticket"? Sorry, it's not in your plan. In other words, if you want 0-4 hour responses to a ticket, you plan probably doesn't cover this. So fine, then you have to file a "Regular ticket", with a 8-24 hour response time. Maybe Anveo will deal with it sooner, maybe not. And as an addition, that's the only ticket you can file in that severity for the entire month. Your next ticket gets a "24 hours or more" response time, even if it is an Anveo outage!

Want G.729? That's $8 a month. Want SMS via SIP? It's the same.

If you fully understand the pricing structure, and if you understand that you will not be able to file tickets for critical issues with a reasonable response time, it's a fine service.

member for 5 years, 14 visits, last login: 133 days ago
updated 134 days ago

Comments:
Mango
What router are you using?
Premium
join:2008-12-25
www.toao.net
kudos:13

SMS

How long after filing your ticket did SMS start working again?
anveo
Premium
join:2010-02-08
kudos:3

1 edit

2 recommendations

Many thanks for your review. However;

Many thanks for your review. I am sorry to hear about SMS issue on your number. However, I would like to take a moment and respond to some points in your message.

Reliability: Over the last 18 months Anveo had ZERO outages. Not many VOIP providers are able to accomplish that.

SMS: I hope you understand that incoming SMS are handled by underlying CLEC. We have monitoring in place which constantly monitors SMS traffic in bulk for all 3 underlying CLECs (upstream and downstream) we are using. However, if there is SMS issue with a particular phone number then we need to be informed by the end user so we can contact underlying carrier and have them address the issue.

Support Tickets: Support tickets are allocated based on the subscription package. If a user on the Free subscription package then support level we offer is limited. However, we also have a policy to "refund" tickets if the issue was caused by underlying carrier or Anveo. Feel free to PM your ticket number and I will personally review it.

Features (G.729 and SMS to SIP): You are saying that G.729 is $8/month and 'SMS to SIP' is the same. However, Anveo Features are bundled into Subscription Packages and we show what features are included in subscription packages at »www.anveo.com/consumer/service.asp . The Starter package ( the one that you refer to as $8/month) includes a lot more than just G.729 and 'SMS to SIP'.

For example; the Starter package also offers, 'Email to FAX', 'SMS to Email', Google Analytics integration, larger Call Flows, more Support Tickets, 'Dial by Name' feature, 'Voicemail to Text' Transcriptions etc. I am pretty confident that you will NOT find another VOIP provider offering the same set of features for $8 per month.

'Value for Money': It is a very subjective metric, however, considering what kind of feature Anveo offers, 100% uptime, complete geo. redundant infrastructure with fully automatic failover and low rates I think Anveo service provides outstanding Value for Money.

You are saying that "Other providers have better reliability and pricing". Would you please share a list of providers with similar set of features (IVR, SMS to SIP, FAXing etc) and better pricing? For example not many VOIP providers even offer SMS and 'SMS to SIP' is so rare that I only know only 1 retail VOIP provider besides Anveo which offers it.

Review by Nitram See Profile

  • Location: Tarrytown,Westchester,NY
  • Cost: $3 per month (12 month contract)
  • Install: about 1 days
Good "Landline phone service - alternative to the entrenched phone and cable co's"

Anveo is a terrific service that is enabling me to replace the phone offerings of my two local cable companies (oligopolies), which nearly everyone I know uses via a bundled triple-play offering. The price of these services keeps going up, as their value declines. They treat customers like we are prisoners. Anveo is a service that is helping me regain some freedom.

Though I am merely using Anveo for two landlines, and only using the minimum of the services offered (set-up options are numerous), it is good to know Anveo is capable of virtually any configuration I can imagine. Furthermore, the charge of $4/mo per line is the same as if I chose a highly elaborate configuration.

The Obihai device OBi202 supports the two Anveo numbers I activated. There was some complexity to my request, for which the default support ticket process was a bit time consuming. My only suggestion is that Anveo offer a premium telephone support option for novice users.

As opportunities arise, I am sure I will make use of at least a few of Anveo's many other services (e.g., texting, conference calling, web calling, etc....). My lack of experience prevents me from offering an informed opinion on the quality of those services; but for simple landline purposes, the implementation process and resulting voice quality allow me to highly recommend Anveo.

member for 145 days, 0 visits, last login: 145 days ago
lodged 145 days ago

Comments: