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Review by amd64now 
member for 6.1 years, 215 visits, last login: a few hours ago
updated 7 days ago
 Orleans,ON
 Contract price not specified.  "Excellent call quality, excellect support" "No Canadian CNAM and ATA adapter config documents limited" "Great call quality, great support. Bottom prices for DID and calls"
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May 2013:
Outbound Canadian CNAM is working on Anveo. No official announcement yet, however, its a nice addition.
Service is excellent. When there is an issue, support responds fast!.
I did a quick calculation of what I have paid since Jan 2013 to the end of April 2013 and total I paid for my inbound DID and outbound calling with E911 included is $13.38.
Four months of service for $13.38. Amazing!
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Feb 2013:
I have decided to put Canadian CNAM support to the side for my primary voip provider. I have moved to use Anveo as my primary voip provider. Very happy with the call quality inbound and outbound.
Free porting, $2 dollars per month unlimited inbound, .80c E911 per month, and 0.005 outbound in Canada is very good.
The support at Anveo is excellent. They are friendly, helpful and respond fast.
If you want bottom prices with great call quality, Anveo is an excellent choice.
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2012 review:
Anveo has been mentioned a number of times on the voip tech forum so I had to try the "cool-aid". I have a couple of weeks of trying Anveo out and I am impressed with the call quality, support and costs.
I can comment first hand about the excellent support. I had issues with call quality with a specifc area in Canada. On Saturday evening, I e-mailed support and mentioned my calls were getting dead air and when I did get through, poor voice quality. By Sunday morning the issue is resolved. They had issues with primary carriers rejecting the call and its using backup. They put the numbers I am calling in override (in their words "no matter the costs") to get my call through primary carriers. Call quality is then excellent to the destination. All of this between Saturday evening and Sunday morning.
I only call within Canada and receive calls mostly from Canadian numbers and one of the nice features with Canadian calls is the CNAM delivery with the call. Unfortunately, Anveo does not support the delivery of incoming name and outgoing name from the ATA adapter. CNAM database lookup, which does cost per lookup with Anveo, does not cover all incoming display of name with Canadian calls.
The call flow diagrams are a very nice feature. It takes some time to get use to it but its a very powerful tool.
Other than not supporting the Canadian CNAM delivery, its a excellent provider so far for calling within Canada. With Canadian CNAM support, I probably would switch to Anveo as my primary provider.
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 Review by ajhaji
member for 11.2 years, 3309 visits, last login: a few hours ago
updated 14 days ago
- North York,ON
- $10 per month
- "Unlimited incoming calls for a very low rate. Very good reliability."
- "Unlike some competitors, they don't offer unlimited sub-accounts."
- "An excellent choice for reliable VoIP."
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I moved my DIDs from VoIP.ms to Anveo a few months ago when VoIP.ms was having severe Canadian DID issues. I couldn't be happier. Incoming calls to my DID almost always go through (I'd say over 99% of the time). I like the way Anveo has their POPs set up and the automatic failover is great. Anveo has gone down only twice since I signed up, which is a lot more than I can say about VoIP.ms—I had daily issues with them. I still use VoIP.ms for outgoing and toll-free but Anveo is my provider of choice for incoming calls (DIDs).
Update (2013/05/06): Now that Anveo has added outgoing Canadian CNAM support, I have started to use Anveo for outgoing calls as well as incoming, since their rates to call within Canada are only 0.5¢ a minute. They have also been working on another complaint I had—certain 1-800 numbers weren't accessible (such as the Rogers 1-800 number). They are now accessible. With these improvements, I can see Anveo replacing VoIP.ms entirely for most of my uses.
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Review by Mango
member for 4.4 years, 2578 visits, last login: a few hours ago
updated 15 days ago
- Alberta
- Contract price not specified.
- "Probably the most reliable and most configurable PAYG VoIP provider"
- "April 2013 Invoices almost $3 USD - very satisfied"
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The title of my review is a joke based on the review before mine, from someone who spent nearly $4000 with CallWithUs. Despite both business and personal use of Anveo, I have not yet reached that level of commitment. This is somewhat of a disappointment - when a service provider is this good, I wish I could support them more by giving them tons of business. Perhaps I can send them some new customers with this review.
With the release of Anveo's new features, I decided to update my review. Anveo Direct now offers extremely configurable call termination services. Among other features I've never used before, I can now choose a specific carrier I want to use, configure least cost routing in many different ways, selectively block specific routes, view a SIP trace for each call, and allow audio to travel directly from the carrier to my phone.
I find direct audio particularly exciting because not many service providers support it. I use a Linksys SPA921 with "Handle VIA received" and "Handle VIA rport" turned on, behind a Tomato router with no port forwarding. The SPA921 is registered to my Asterisk server which handles routing calls to Anveo Direct, and it has directmedia and directrtpsetup turned on for all peers. So far, on the routes I've tested, this works perfectly.
As for Anveo Retail, it now supports Canadian CNAM for outgoing calls. As usual I enjoy using its Call Flow Builder to easily build complex routes for my phone number. Anveo uses DNS SRV for failover and its carrier will automatically route inbound calls to backup equipment, if the primary equipment should fail. I think this is effective as I do not notice regular downtime.
I often see people complain that Anveo's website is complex or that their user interface is difficult to use. I found it no more difficult to learn than any other service provider. In fact I timed myself the first time I used it. It took me under 8 minutes to go from zero to having a working phone with voicemail. (I deleted the default call flow because I wanted to see if I could set it up intuitively.) True, anything could be made simpler, but I can think of no way to do so while maintaining the level of control users currently have. If you require a VoIP service provider that is extremely reliable, cost-effective, and has features that make call routing as close as possible to limitless, I think Anveo is the one.
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 | | Anveo Canadian CallerID When I spoke to Anveo via Live Chat the support rep said Canadian Caller ID is supported via CNAM. | |
| | Mangowww.toao.net
join:2008-12-25
Alberta
kudos:11 | Re: Anveo Canadian CallerID Thanks! Good to know  | |
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Review by CaptEd
member for 10.3 years, 156 visits, last login: 2 days ago
lodged 21 days ago
- Overland Park,Johnson,KS
- $3 per month
 about 12 days- "Cheap DIY VoIP phone account"
- "Hard to navigate website"
- "Prior experience with other VoIP providers almost a necessity"
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Watch out for the caveats! Free is not really free unless you meet every point. For example setup fees.... even though they are very low, still apply unless you opt for one of their paid subscription plans. So the "Free" subscription costs $3 setup then $1/mo per phone number ($1.49 for toll-free number) and about 2 cents/min for each call. "Free" porting may or may not apply, but $15 is not that much anyway. That's half of what others charge.
The main thing is there is no roadmap to navigate their setup. Once you know where to go, the trip is easy. I just got online with their chat support today for the first time. Found out their hours are 11-5 EST. Probably why I never saw the chat ONLINE available since I first logged on a month ago. I just assumed it was permanently down.
I did call once or twice and spoke with a tech (Dennis). He was very pleasant, but still a techie, and talked over my head, basically just repeating the info on the website which I found confusing, and I have had 3 other VoIP providers in the past couple of years.
Anveo has a steep learning curve, but once you find the answer, you see how simple it really is. This allows you to setup your own phone system without having a sales person cramming you with something you don't need. My Voip bill is now reduced from $81/mo at RingCentral to a little over $3/mo with Anveo.
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cb14
join:2013-02-04
Miami Beach, FL | good company, miserable web site Their web site is bad and it is mystery to me why they do not do anything on it. It was apparently set up with the purpose of turning off new customers, I guess.  | |
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Review by johnseiffer
member for 22 days, 3 visits, last login: 13 days ago
lodged 22 days ago
- Milford,New Haven,CT
- $4 per month
- (month by month)
- about 1 days
- "Inexpensive and a huge number of configurable options - also voice fax and text on same number"
- "All the options happen on the web interface which is very arcane."
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I've been using the service for a few weeks. The quality is great (once I adjusted the TX gain on my OBI 100 - but that isn't Anveo's fault).
It does so many things - I now have my incoming calls ring on my cell phone and my office phone at the same time. But you have to know where, how to configure that stuff.
The folks here at DSL Reports are great for helping with this.
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Review by von Monster
member for 1.1 years, 478 visits, last login: a few hours ago
lodged 72 days ago
- undisclosed location
- $2 per month
- about 130 days
- "Support upfront and honest, service works like a charm"
- "Website can be confusing, especially to non-technical users."
- "By far the best value for dollar service I've used"
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Anveo has been a great provider form the start, especially pursuing a difficult number port that my previous provider couldn't have been less helpful with, See » [Anveo] Difficulty porting number
After I was able to get the number ported the service has worked without issue, to the point that other members of the household don't even notice not being on the POTS anymore.
The only issues I see with the service over another provider is that there isn't alot of hand-holding or documentation for the somewhat confusing website to be found, but almost every question I've been able to think of has been solved by a quick trip to Google, which always leads back to a DSLR thread in which it's been answered. So with that in mind I high recommend this service to anyone willing to do their own research.
** It should also be mentioned that despite not supporting outgoing CNAM in Canada Anveo covers more Canadian DIDs than any other provider I've found, and is in fact the only one servicing mine.
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Review by JJ_GTA
member for 4.1 years, 119 visits, last login: 6 days ago
lodged 103 days ago
- Ontario
- $5 per month
- "I love the many options available and ease of configuration (SMS, Fax, etc)"
- "None"
- "Anveo provides a quality product with lots of bells and whistles for a low cost."
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I originally started using Anveo as an alternate to test with. I like them enough to use them as my primary provider.
I would like to see outbound Caller Name ID in the future.
I would like to see cheaper sub accounts. I keep trying to find workarounds to the 2 account limit.
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 Review by QED
member for 5.3 years, 2430 visits, last login: a few hours ago
lodged 129 days ago
- Carrollton,Denton,TX
- $10 per month
- (month by month)
- about 1 days
- "Great service with many options."
- "You can do almost anything, including SMS"
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Anveo has so many things you can do that you can easily become overwhelmed by all the choices.
Help is available on their site, support and here at dslr.
Be careful with what you choose. Some of it costs per call and can add up quickly.
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Review by yahoo2003
member for 5.5 years, 1567 visits, last login: 140 days ago
updated 140 days ago
- Mclean,Fairfax,VA
- $12 per month
- (12 month contract)
- "Reliable, cost effective and flexible plans"
- "Haven't find one"
- "New gold standard for business and residential VOIP"
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I have been using Anveo for more than 3 months (08/2011).
Anveo is a very unique VOIP company providing wide range of services with flexible plans starting $1.49/mo DID (40 min/day included) and 1c/min US outgoing calls.
All rates and charges are clearly posted.
Configuring soft phone and ATAs are straight forward.
Call qualities and other features such as Fax to email have been very reliable.
Technical supports are very prompt and knowledgeable.
(10/26/2012) I have been using Anveo for more than 1 year, Anveo has been very reliable and cost effective for small businesses. Ordered office unlimited with free porting, everything went smoothly. Call quality has been great, couldn't be more happier.
[12/31/2012) So far so good. My wife is very happy with her new VOIP provider for voice and fax, Great quality and lower cost.
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Review by Davefred99
member for 283 days, 370 visits, last login: a few minutes ago
updated 231 days ago
- Moreno Valley,Riverside,CA
- $10 per month
- (12 month contract)
- about 1 days
- "lots of features, very competative pricing, excellent call quality so far"
- "Website is difficult to understand and callflow configuration is hard to understand."
- "I recommend this service. Lots of bang for the buck."
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I first tested Anveo by signing up for a random local DID and set it up as a back up provider for my then primary VOIPO account. I tested the Fax detection and it seemed to work well so I ported my Fax line over to them. After about another month of use I decided to go ahead and port my main Home line over from Voipo since my 1 yr contract was coming up and While Voipo was ok I did not wan to lock myself into another long term contract to get favor able rates. Anveo has about as good a rates as any Byod provider and there DID's are very attractively priced. I am on the basic plan but may eventually upgrade to the starter plan. I also had very fast service porting both my original fax line and them my main home number over in about 2 weeks.
So far I would say Anveo is great for service and features but it is not so intuitive at first to figure out all the features and call flow routes but once its setup its all good for me.
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