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Review by von Monster 
member for 1 year, 427 visits, last login: 1 days ago
lodged 29 days ago
 undisclosed location
 $2 per month about 130 days "Support upfront and honest, service works like a charm" "Website can be confusing, especially to non-technical users." "By far the best value for dollar service I've used"
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Anveo has been a great provider form the start, especially pursuing a difficult number port that my previous provider couldn't have been less helpful with, See » [Anveo] Difficulty porting number
After I was able to get the number ported the service has worked without issue, to the point that other members of the household don't even notice not being on the POTS anymore.
The only issues I see with the service over another provider is that there isn't alot of hand-holding or documentation for the somewhat confusing website to be found, but almost every question I've been able to think of has been solved by a quick trip to Google, which always leads back to a DSLR thread in which it's been answered. So with that in mind I high recommend this service to anyone willing to do their own research.
** It should also be mentioned that despite not supporting outgoing CNAM in Canada Anveo covers more Canadian DIDs than any other provider I've found, and is in fact the only one servicing mine.
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Review by amd64now
member for 6 years, 200 visits, last login: 1 days ago
updated 50 days ago
- Orleans,ON
- Contract price not specified.
- "Excellent call quality, excellect support"
- "No Canadian CNAM and ATA adapter config documents limited"
- "Great call quality, great support. Bottom prices for DID and calls"
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Feb 2013:
I have decided to put Canadian CNAM support to the side for my primary voip provider. I have moved to use Anveo as my primary voip provider. Very happy with the call quality inbound and outbound.
Free porting, $2 dollars per month unlimited inbound, .80c E911 per month, and 0.005 outbound in Canada is very good.
The support at Anveo is excellent. They are friendly, helpful and respond fast.
If you want bottom prices with great call quality, Anveo is an excellent choice.
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2012 review:
Anveo has been mentioned a number of times on the voip tech forum so I had to try the "cool-aid". I have a couple of weeks of trying Anveo out and I am impressed with the call quality, support and costs.
I can comment first hand about the excellent support. I had issues with call quality with a specifc area in Canada. On Saturday evening, I e-mailed support and mentioned my calls were getting dead air and when I did get through, poor voice quality. By Sunday morning the issue is resolved. They had issues with primary carriers rejecting the call and its using backup. They put the numbers I am calling in override (in their words "no matter the costs") to get my call through primary carriers. Call quality is then excellent to the destination. All of this between Saturday evening and Sunday morning.
I only call within Canada and receive calls mostly from Canadian numbers and one of the nice features with Canadian calls is the CNAM delivery with the call. Unfortunately, Anveo does not support the delivery of incoming name and outgoing name from the ATA adapter. CNAM database lookup, which does cost per lookup with Anveo, does not cover all incoming display of name with Canadian calls.
The call flow diagrams are a very nice feature. It takes some time to get use to it but its a very powerful tool.
Other than not supporting the Canadian CNAM delivery, its a excellent provider so far for calling within Canada. With Canadian CNAM support, I probably would switch to Anveo as my primary provider.
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Review by JJ_GTA
member for 4 years, 114 visits, last login: 3 days ago
lodged 60 days ago
- Ontario
- $5 per month
- "I love the many options available and ease of configuration (SMS, Fax, etc)"
- "None"
- "Anveo provides a quality product with lots of bells and whistles for a low cost."
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I originally started using Anveo as an alternate to test with. I like them enough to use them as my primary provider.
I would like to see outbound Caller Name ID in the future.
I would like to see cheaper sub accounts. I keep trying to find workarounds to the 2 account limit.
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 Review by QED
member for 5.2 years, 2375 visits, last login: a few hours ago
lodged 86 days ago
- Carrollton,Denton,TX
- $10 per month
- (month by month)
- about 1 days
- "Great service with many options."
- "You can do almost anything, including SMS"
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Anveo has so many things you can do that you can easily become overwhelmed by all the choices.
Help is available on their site, support and here at dslr.
Be careful with what you choose. Some of it costs per call and can add up quickly.
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 Review by ajhaji
member for 11.1 years, 3263 visits, last login: a few hours ago
updated 92 days ago
- North York,ON
- $10 per month
- "Unlimited incoming calls for a very low rate. Very good reliability."
- "Unlike some competitors, they don't offer unlimited sub-accounts."
- "An excellent choice for reliable VoIP."
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I moved my DIDs from VoIP.ms to Anveo a few months ago when VoIP.ms was having severe Canadian DID issues. I couldn't be happier. Incoming calls to my DID almost always go through (I'd say over 99% of the time). I like the way Anveo has their POPs set up and the automatic failover is great. Anveo has gone down only twice since I signed up, which is a lot more than I can say about VoIP.ms—I had daily issues with them. I still use VoIP.ms for outgoing and toll-free but Anveo is my provider of choice for incoming calls (DIDs).
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Review by yahoo2003
member for 5.4 years, 1567 visits, last login: 97 days ago
updated 97 days ago
- Mclean,Fairfax,VA
- $12 per month
- (12 month contract)
- "Reliable, cost effective and flexible plans"
- "Haven't find one"
- "New gold standard for business and residential VOIP"
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I have been using Anveo for more than 3 months (08/2011).
Anveo is a very unique VOIP company providing wide range of services with flexible plans starting $1.49/mo DID (40 min/day included) and 1c/min US outgoing calls.
All rates and charges are clearly posted.
Configuring soft phone and ATAs are straight forward.
Call qualities and other features such as Fax to email have been very reliable.
Technical supports are very prompt and knowledgeable.
(10/26/2012) I have been using Anveo for more than 1 year, Anveo has been very reliable and cost effective for small businesses. Ordered office unlimited with free porting, everything went smoothly. Call quality has been great, couldn't be more happier.
[12/31/2012) So far so good. My wife is very happy with her new VOIP provider for voice and fax, Great quality and lower cost.
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Review by Davefred99
member for 240 days, 317 visits, last login: a few minutes ago
updated 188 days ago
- Moreno Valley,Riverside,CA
- $10 per month
- (12 month contract)
- about 1 days
- "lots of features, very competative pricing, excellent call quality so far"
- "Website is difficult to understand and callflow configuration is hard to understand."
- "I recommend this service. Lots of bang for the buck."
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I first tested Anveo by signing up for a random local DID and set it up as a back up provider for my then primary VOIPO account. I tested the Fax detection and it seemed to work well so I ported my Fax line over to them. After about another month of use I decided to go ahead and port my main Home line over from Voipo since my 1 yr contract was coming up and While Voipo was ok I did not wan to lock myself into another long term contract to get favor able rates. Anveo has about as good a rates as any Byod provider and there DID's are very attractively priced. I am on the basic plan but may eventually upgrade to the starter plan. I also had very fast service porting both my original fax line and them my main home number over in about 2 weeks.
So far I would say Anveo is great for service and features but it is not so intuitive at first to figure out all the features and call flow routes but once its setup its all good for me.
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Review by tech0732
member for 192 days, 0 visits, last login: 192 days ago
lodged 192 days ago
- Freehold,Monmouth,NJ
- $27 per month
- (month by month)
- "Excellent Sales & Support, Reliability, Call Quality, Value for the Money"
- "Excellent Value for the Money, Powerful Visual Call Flow"
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Using service for 25 months, Personal account.
4 US numbers and 2 overseas, 4 IP Phones & 2 ATAs.
Excellent Reliability, only 2 very short service interruptions in 2 years.
Excellent & Sales and Tech. Support.
Extremely Powerful Visual Call Flow.
Significant number of Useful Features.
Rapid implementation of new features.
Excellent Call Quality, even on overseas calls.
Immediate Basic Install, highly customizable call Flow.
Web site has a significant number of useful information.
Web site can be reorganized to improve functionality.
Overall, Excellent Value for the Money
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Review by Blue Square
member for 195 days, 0 visits, last login: 195 days ago
updated 195 days ago
- Lutherville Timonium,Baltimore,MD
- $550 per month
- (month by month)
- about 1 days
- "Been over 8 months,and Anveo handles calls over 16,000 of our customers without problems.The best Call Flow Builder I've seen"
- "Nothing thus far."
- "They are great."
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I have used Anveo for close to a year now and really love it. The sales department is very, very knowledgeable of their system, and never got upset at me calling continuously for further explanation of their features. They were even courteous enough to allow me to do a conference call with my IT contractor, to help me interface a database with their system. They helped us every step of the way.
It is so easy to purchase DIDs with them, that we were able to expand our business worldwide in no time. We are now easily offering our services in over 25 countries. Their web interface allows us to easily forward DIDs to other phone numbers or to one of our call flows. We have total control over our account to help customers whenever they need help. The number of call features are really great, as we are now thinking of new ways to use the system for other business purposes.
For our purposes we don't have any physical equipment, so we rely totally on them. So far we have not been disappointed. We purchased the unlimited storage and it only costs us $35, which is very inexpensive. The other add-ons seem pretty inexpensive as well. They even helped us by giving us more time when accounting couldn't forward payment in time.
Our service is rated in the AppStore and we get many, many 5-star ratings from customers who love the service we provide, using the Anveo system. There are however a very, very small few of our customers who have given long terrible reviews of which are not totally true. I only mention it because I just signed up here and I already recognize one of those type of reviews here about Anveo. We have nothing bad to say about Anveo, and can't imagine that all of the bad things said about their service are totally truthful, as we have experienced nothing but reliability and courtesy. Either way, I recommend Anveo to anybody who needs what they offer...and they offer a whole lot, for a little.
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 Review by Arne Bolen
member for 3.8 years, 2099 visits, last login: 1 days ago
updated 196 days ago
- Planet Earth
- $55 per month
- (month by month)
- "Excellent quality, advanced features, visual Call Flows, very good support and low rates"
- "Excellence in VoIP!"
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UPDATE: Sep 24, 2012: It's almost 2 years since I became a customer of Anveo.
During this time I have made many feature requests and most of them have been implemented within 1-2 weeks. That's very impressive! Anveo really listen to their customers.
The audio quality of calls is the best I ever experienced. And I love the many useful features. With the Call Flow system I can design my voip service the way I prefer it.
IMHO Anveo is one of the best providers on the market and I highly recommend their services to anyone looking for a voip provider.
UPDATE: Apr 7, 2011: I have noticed Anveo support has a very fast response time. Every time I post a support request my request is completed/answered within 3-5 minutes. I can't recall I ever have experienced such quick response from any other service provider.
Anveo is not just an ordinary voip provider. It's a combination of a feature rich voip provider and feature rich hosted PBX with a low price tag.
A very nice feature is the visual call flow. Instead of filling in a lot of fields you just drag-and-drop the call controls you want to use. The graphical visual call flow makes it extremely easy to configure your Anveo account.
I simple love this graphical visual call flow, it's a lot more easier to configure the account compared to the traditional "fill in a lot of fields" way of configuring.
Anveo has many useful advanced features, more features than most other providers of voip and hosted PBX.
It seems Anveo has its data center somewhere in east USA, I am not sure where. However despite this the sound quality on calls from European callers is very good, a lot better than I expected. It seems only G711 is used for audio.
The problem being located in Europe is that the audio stream on calls from European callers goes from Europe to USA and back to Europe. But with Anveo the latency is not noticeable, I am not sure how this is possible. Maybe it is because Anveo is using the high quality carrier Voxbone for European DIDs and Voxbone may route the audio stream directly to my European hosted PBX.
I am still testing Anveo but so far I am very satisfied with Anveo. For SOHO Anveo is an excellent choice.
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 | | Right! Obviously you have some kind of affiliation with Anveo, since no customer is that knowledgeable about another company. Any time someone posts on the forum for help you seem to have the answer complete with screen shots. I also don't buy your "best audio quality" you've ever heard deal. I found zero quality difference between them and voip.ms or callcentric, or even analog lines. Certainly not enough to boast that it's much better. | |
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 ·Anveo
| Re: Right! Well, if you looked to the right, you can see the other reviews he's written. He seems knowledgeable about those other services as well. So is he affiliated with Anveo's competition at the same time? That sounds absurd, right? I happen to be very knowledgeable about Anveo myself, after calling their courteous sales team excessively, and asking for info.
I get the same bad review wording on occasion from a small few of my customers. A have had written that "...all the many 5-stars ratings for my service must be written by their own team." Th =e truth is, Apple doesn't allow app developers to rate their own apps, and further, I AM the whole team...just me! Now I have a couple reviews that are wrong, not totally truthful, hurtful and have a direct impact on my sales...therefore I am sensitive to statements. Just sayin'..... | |
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 VexorgTR
join:2012-08-27
Sheffield Lake, OH | Come on....... Every one of your last 4 reviews is 100% perfection for ALL categories.
I find this hard to believe the reviews. Nothing's perfect. | |
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·Anveo
| Re: Come on....... I get A LOT of 5-star ratings for my service and people say the same thing. They think I'm writing my own reviews or something, but I can't even write a review for my own service!... and let alone over 120 of them. Don't be so quick to think "fake or scam". Some services just really are that good. | |
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