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ikTel Networks page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 9 reviews (2 good) (3 bad)
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Review by brawnybronco See Profile

  • Location: undisclosed location
  • Cost: $30 per month
Good "It's cheap"
Bad "horrible communication"
Overall "meh"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Updated reviews: Since the issues have cleared up I've had few issues. But my biggest complaint is the complete lack of communication when there are the scattered issues. Outage for 5 hours? No notice. No followup.

Original Review (I won't take it down):The ISP is a scam. 99% of the time you'll be lucky to get 1/10th the advertised speeds. The support is non-existent with the owner\tech blaming everyone but his own service. Asking to be downgraded for cheaper results in him making excuses for you to continue paying more for the same service as those paying for the bottom tier. It is currently taking me 1hr on to download a 85mb file, on my laptop leeching off a neighbor (with only 2 bars) it took 10 minutes. The best part is that he's going to DOCSIS 3 in Feb! So that modem you bought a month ago needs to be upgraded. Who would have thought that a Nigerian would be running a con?

member for 2.6 years, 20 visits, last login: 1.7 years ago
updated 1.8 years ago

Comments:

Review by jandsbob See Profile

  • Location: St Catharines,ON
  • Cost: $45 per month
Good "its cheap"
Bad "its dial up speeds"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I ordered the 14Mb package for 45 a month and get blazing speeds of up to 200Kb sec. The tech support consists of the owner Alan blaming everyone but his service for the issues. Avoid at all costs.

member for 2.6 years, 18 visits, last login: 182 days ago
lodged 2.6 years ago

Comments: