Good "It's cheap" Bad "horrible communication" Overall "meh"
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
Updated reviews: Since the issues have cleared up I've had few issues. But my biggest complaint is the complete lack of communication when there are the scattered issues. Outage for 5 hours? No notice. No followup.
Original Review (I won't take it down):The ISP is a scam. 99% of the time you'll be lucky to get 1/10th the advertised speeds. The support is non-existent with the owner\tech blaming everyone but his own service. Asking to be downgraded for cheaper results in him making excuses for you to continue paying more for the same service as those paying for the bottom tier. It is currently taking me 1hr on to download a 85mb file, on my laptop leeching off a neighbor (with only 2 bars) it took 10 minutes. The best part is that he's going to DOCSIS 3 in Feb! So that modem you bought a month ago needs to be upgraded. Who would have thought that a Nigerian would be running a con?
member for 2.6 years, 20 visits, last login: 1.7 years ago updated 1.8 years ago