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ikTel Networks page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 9 reviews (2 good) (3 bad)
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Review by GreenEnvy22 See Profile

  • Location: St Catharines,ON
  • Cost: $45 per month
  • Install: about 7 days
Good "Prices and cap ceiling are good. Speeds have been fixed"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Start Communicat..
I got Iktel in the late summer, and for a couple months it was great. Speeds were quick and it was reliable. Then starting in October/November, speeds began dropping massively. Speedtests were getting a max of 6-7Mbps instead of the 16 they were a couple weeks earlier. Uploads remained at the proper 1Mbps.

Allan, the owner/operator, said they were oversold/congested, and that they were upgrading the connection by the end of November. That upgrade did not fix any issues, they actually seem worse now. If I have a download going, my wife often can't even surf any webpages, she keeps getting timeouts. Speedtests show sub 2Mbps frequently.

Update June 2012: A few weeks after my initial review (several weeks ago), Iktel solved the issue. They say it was a Cogeco issue. Since then, speeds have been good, and reliability has been good too. My only remaining complants with Iktel are that tech support isn't very good, and the website is a mess. But I can live with those because the price and performance is good.

member for 3.3 years, 841 visits, last login: a few hours ago
updated 2.4 years ago

Comments:

Review by iamdrumming See Profile

  • Location: Niagara Falls,ON
  • Cost Contract price not specified.
Good "Price. Speeds are back to normal"
Bad "Wish for more communication"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

As an updated review, it seems that things are back to normal at ikTel. Speeds are good, and you can't beat the price for a Cogeoc TPIA. I recommend them. Just wish their doors of communication were more open to their customers.

member for 11.4 years, 1690 visits, last login: 65 days ago
updated 2.7 years ago

Comments: