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Review by CrasH49 See Profile

  • Location: Washington, Washington, IA, USA
  • Cost: $63 per month (24 month contract)
  • Install: about 14 days
Relatively high speeds on German market, a lot of services to choose from.
Unstable connection (dipping under 50%). Throttling of bandwith (turn on VPN and expirence better connection quality).
Can't recommand honestly but there is nothing better in my place to get.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I got a Red Cable and Phone 500 which gives me 500 down and 50 up Mbps on cable connection. Got also public static IPv4 address. Instalation process was awefull. Took 2 weeks to get technician to come and install properly connection (2 visits - first time he was unprepared). Standard router does not give a lot customization options, though for typical user it should be enough. There is option for more advanced routers though they cost extra monthly fee (up to 6 Euro). Unfortunately connection is very unstable and saturated (you can feel it especially bad on weekends evenings). Speed drops way under 50% of bandwith. Vodafone also throttles your connection, for example when watching Twitch on my phone stream tends to stutter on weekends evening and as soon as you turn on VPN problems goes away (as long as whole bandwith is not saturated). Support is one of worst I have experienced in my life. Had to deal with them amny times and most are very under qualified. Had many occasions when I was without internet connection for several days. Can't recommand honestly but there is nothing better in my place to get.

member for 7 years, 23 visits, last login: 1.9 years ago
updated 3.6 years ago


Review by Unidare See Profile

  • Location: 8022
  • Cost: $214 per month (12 month contract)
  • Install: about 5 days
Telephone technical service
Waiting time for phone to be answered
Very satisfied.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

We started with BellSouth many years ago and have migrated through Clear, Paradise then TelstraClear to Vodafone. We are on a cable supply.

We have a composite package - 1 Land line phone, 2 mobile phones, 2 TV set top boxes and unlimited broadband. We also have SKY sport and SKY basic extra T V channels. Cost is a bit over NZ$200.00/month. Price is negotiated to suit our requirements.

The order process is quite tortuous as not all call center staff will try to tailor a suitable package but eventually when one gets to the right person its a breeze.

The install process is good - subcontracted to an installation company, Vodafone called to confirm a suitable time then the installer called on the day to verify the time. Good.

The exchanged modem is a Cisco DPC3008 installed for the new unlimited Broadband and 2 x Motorola SB5101U modems for the set top boxes were installed a couple of years ago.

The set top boxes are not that reliable as we have had them replaced twice they are house branded TelstraClear with a part number HT500A. The present pair work well.

Sometimes it has been a bit of a struggle to get them to understand what I want but when I get to the right person they are most helpful. I have always ended up being fully satisfied with Vodafone.



member for 8.8 years, 3 visits, last login: 8.8 years ago
updated 8.8 years ago


Review by wombatify See Profile

  • Location: Australia
  • Cost Contract price not specified.
Massive new investment in both 3G and 4G networks. Better website and support.
Coverage
Value for money
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

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Content-Type: text/plain; charset=UTF-8

Vodafone has made a major overhaul of both its 3G and 4G networks. Speeds
are dramatically improved and online websites are totally overhauled. There
are many new plans, most offering greater value. Telephone support is very
much better.
After several disastrous years when they came to be known as "Vodafail", it
is pleasing to see the Australian partnership-owned subsidiary of the *world's
largest telephone company* come out of the doldrums. I encourage anyone to
check coverage, then give them a go.

*Warning. Do not purchase pre-paid vouchers from supermarkets. They either
fail to have the plan on the register, or the voucher may not deliver the
proper plan value. For vouchers, if needed, use Vodafone shops or
resellers.*
It is best to do it all online. (Yes, you can get to their website without
an account.)

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tally overhauled. There are many new plans, most offering greater value. Te=
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see the Australian partnership-owned subsidiary of the world's large=
st telephone company=C2=A0come out of the doldrums. I encourage anyone =
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ning. Do not purchase pre-paid vouchers from supermarkets. They either fail=
to have the plan on the register, or the voucher may not deliver the prope=
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It is best to do it all online. (Yes, you can get to their web=
site without an account.)=C2=A0

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member for 9.4 years, 20 visits, last login: 9.3 years ago
updated 9.3 years ago