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Review by digitalfutur See Profile

  • Location: GTA
  • Cost: $40 per month
  • Install: about 7 days
FAST!, Easy setup, external modem, great price, no drilling, no 2nd line
None
DSL in every home! Imagine!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Update 2001/05/28

No changes since last November, no down time either. Tried tweaking my connection beyond the 65535 TcpRcvWindow, things like Windows Scaling, Black Hole Detection, Duplicate Acks etc. Didn't do a thing to increase speed, which is averaging 900/100 on a 960/120 line (using Access Manager 1.41), but it didn't make things worse either. So I just reset everything back to default, except for that 65535 TcpRcvWindow.

I got better results tweaking Win98 SE. There' s a great site called
WinDOwS MaxSpeed at »members.aol.com/axcel216/ with loads of tips for all Windows versions. You can even download entire tip files for reading offline.
I tried some of their Win98 tips and they do make a slight but noticeable difference in Win98 app loads and general OS operation. But don't try it unless you're comfortable with direct editing of the Window Registry. The tip that made the most difference was increasing the DMABuffer Size to 64 in the 386enh section of sys.ini (you should have the hard disk and the CD ROM using DMA to begin with)

In Windows 98/ME, you can increase DMA in: Control Panel -> System -> Device Manager tab -> System devices -> Direct memory access controller -> Settings tab -> check Reserve DMA buffer box -> 64 K bytes reserved -> OK -> OK.

And if your NIC is the DLink 530 TX PCI card that comes with HSE, here are some settings that do improve throughput. Navigate to: Control Panel -> Network -> Properties (highlight DLink) -> Advanced tab:

Connection Type: AutoSense
DMA Burst Length: 256 DWords
Map Registers: 32
NetWork Address: Not Present
No Cable Indication: Disabled
Receive Buffers: 48
Receive Threshold: 1024 Bytes
Transmit Buffers: 32
Transmit Threshold: 1024 Bytes

Any of the above tweaks require a reboot after the changes.

After experimenting with various tweaks, I've reached my goal of a complete page display (excluding pop-ups and Java loads) within 2 seconds of typing (and pressing Enter) or clicking on, a link.

Update 11/18:

No down time at all since the last update. Highest download I've seen was 109k/sec. Fantastic! There's no cable internet (@home) in our area and when I last asked them when it would be available, I was told end of September. Guess what, nothing yet. But I wouln't go to cable now anyway.

Access Manager is now compatible with Windows ME but I'd be leary of upgrading to ME on a production machine. I've heard stories of no DSL access with ME due to the new TCP/IP stack that ME comes with.

Update 09/29:

No real changes, just rock solid service and virtually no down time (15 minutes total since 08/10). Access Manager works great for me, I get 900/100 on a 960/120 line.

For those who are disappointed that Bell doesn't yet support Windows ME or Windows 2000, be patient! I bet if they released buggy software that wasn't completely regression-tested, you'd all be complaining about how bad it was!!!

By the way, Windows ME is a useless upgrade, designed to prevent newbies from erasing their own files, and to fill Microsoft's wallet (the real version). When major corporations adopt it across their sytems, that's when I'll switch from Win 95 OSR2. Apps actually run slower on Win 98 or higher than on a comparably equipped PC (i.e. same CPU speed) running Win 95 but most people don't notice because they have a faster PC with Win98 than they did with Win95. Now that's progress!

Update 08/10:

Been on DSL for about 3 weeks.
D/L consistently ~105k/sec or about 850/100 down/up. No tweaks to my setup except for the RcvWindow at 65536 (that change really increased D/L speed)
2 service interruptions since I joined up: one lasted several hours, the 2nd about 1 hour, both after 6 pm.

Bottom line: Still completely satisfied with Sympatico DSL.

Speed tips: Make sure your modem is at least 1 ft away from your PC/Monitor, not near any halogen lamps, wireless phones or radios. These modems are sensitive to RF interference and speed will suffer if there's any RF around.

*********

I just got connected to Sympatico ADSL this week, everything is running
smoothly. I had to reformat my hard drive because my winsock.dll and
wsock.dll files were corrupted. It took 4 calls to tech support to
isolate the problem, but except for 1 call, they were very helpful. I work in IT
so I know the escalation process, you just have to be patient.
I didn't mind reformatting too much since there was lots
of junk on our PC, so it needed a good cleaning anyway.

Initial down/up speed averaged 560/60 but after tweaking,
that went up to an average of 850/90 out of a max 960 down.
Thanks to the tips on this site!

By the way, I consistently got 48k connections on the old dial-up
service, and the phone lines coming into our home are over 50 years
old! I am about 1 mile from the telco CO.

Peter Brown
Toronto, Canada

member for 23.7 years, 12146 visits, last login: a few hours ago
updated 22.9 years ago

mgimber
join:2000-06-25
Canada

mgimber

Member

Bell ADSL HSE really does rock!

I live in Sudbury,Ontario and have had HSE since it first came here and I have been extremely impressed with the service. Since I have tweaked my computer my speeds are on average 975/134. The tech service has been very quick and helpful the few times I have had to use it.

Mgimber
Sudbury
System

Anon

Re: Bell ADSL HSE really does rock!

My connection just stops and I try to disconnect and reconnect but it can't contact the server. I turn the modem on and off and connect and away it goes again. This really sux and I can't keep a connection! I got rid of the access manager and installed pppoe and it still hasn't gotten rid of this problem. max d'l 70k/s.

SOMEONE HELP! my email is admin@hitstech.com
mgimber
join:2000-06-25
Canada

mgimber

Member

Re: Bell ADSL HSE really does rock!

Try unplugging the modem for about one minute and then plug it back in and try it again.
System

Anon

Re: Bell ADSL HSE really does rock!

I installed win98se and had a bunch of other problems but nothing to do with the dsl I just hit the DEFAULT button with a pin on the back the modem and everything works perfect now. No bad speed either. Stays on without disconnecting now also. h yeah You use access manager? or what do you use?
putz173
join:2000-07-21
CA

putz173

Member

HSE is nice, support sucks BIGTIME

the HSE is quick, very fast surfing, much faster than the cable here, and its only 135k /second in, but 16k a second upload kinda sucks, but they hire MORONS for tech support, i went through 5 or 6 techs to find one who knew what multiprocessor was, being connection managaer doesnt support it, yet the dont say that on their requirements.
System

Anon

Re: HSE is nice, support sucks BIGTIME

no shiyt....2 weeks after sitting and waiting for a swapper..password...email address and my access number i call and find out...gee sir you dont need a swapper...and your account was activated 2weeks ago..dont worry though we'll send u a check to credit you....\this is after 16+ calls
Angela is my new Bell sweetheart as she actually gave me proper answers...Bell...listen up!!!!!
Train your staff better than your American cousin Hell Atlantic...sorry Verizon....or youll suffer the same fate...
I worked for Verizon but accepted a position with Covad 2day so.. i know about the crap Verizon does to thaier customers...lets hope Covad is better..

Anon

Help!

Hi, I have tweaked RTU on my win 95 system and now I am getting average of 500 down. Any idea how to further tweaks to increase download speed?

Pollux
@tnt5.montreal.qb.da.

Pollux

Anon

Windows Me fix for sympatico HSE

http://user.cs.TU-Berlin.DE/~normanb/

It worked great with Win Me, just install it after upgrading to the new OS, it is even faster to connect with this one than access manager.
-Pollux
boogerboy
join:2000-10-07
canada

boogerboy

Member

OH NO wrong speed

Bell HSE is limited to 960 down and 120 up,

The speeds you are seeing are not real(don't adjust your screen) Bell is now shipping the alcatel modems which is the 3 meg modem but I still get 960 / 120 which is what bell allows.

Motto (don't tweak what ain't broke) check the specss BRO

nfx
The Wire
Premium Member
join:2001-05-21
Vancouver, BC

nfx

Premium Member

109? heh daz not GREAT speed....

109? every1's gotta admit that isn't great speed..and since your on dsl, that's even worse. i'm on cable in vancouver and i go at 200+ most of the time. hehe mayb u should reconsider about switching to cable when it becomes available on your area. cable has a bigger pipeline, and dsl....well dsl is good for most things but not the best things.

emmpeethre
@142.33.x.x

emmpeethre

Anon

Re: 109? heh daz not GREAT speed....

yes. we can get up to aroudn peaking of 300k/s sometimes even higher if its like 3 am pst

my connection hasnt been down since the start of the year when it was upgraded. shaw is doing some good work!

if rogers is still in your area, dont get it, but if you have a chance to get shaw. jump at the opertunity! its great service!
pynner
join:2001-01-14
Canada

pynner to nfx

Member

to nfx
I live downtown Vancouver..... and I have to say... Cable leaves DSL way behind in speed... at any given time I get over 2500down/485up..... thats during the day in a very populated area... before you lil dsl'ers start talking big about it.. maybe you should do some research... DSL is based on such an old technology.. and is very limited on how fast it can go... and in most cases... its more expensive than cable..
Now I bet you lil dsl'ers are thinking "wait till more people sign up on your node"... all I have to say is, you dont know shit.... Shaw limits 1500 people to a node... and has its own backbone that runs across canada and part of the states.
I have yet to share in the 7000down some people get... but a good chunk of the time I get 4500down. hey... from alot of sites I can download at 650kb/s sustained..

nothing in the world could ever change my mind about dsl.. cable is the way... shaw rocks... rogers sucks..

** Speed 2941(down)/481(up) kbps **
(At least 58 times faster than a 56k modem)
Logging result
Finish.

sgv
@sympatico.ca

sgv to nfx

Anon

to nfx
Cable has it's downsides... uploads aren't really faster, you have to buy the modem, then you also have to subscribe to the TV service wich is 40$ a month plus 20$ more for the NET access. I do not subscribe to cable, I have an amplified TV top antennae that gives me 19 channels of junk wich is plenty, and DSL cost 40$ period.

That 20$ I keep in MY pocket instead. That goes for the new toys eg:G-Force 3... I figur that if I can host a lag-free 16 player Unreal Tournament server, or download an ISO under 5 hours, life is nice with DSL. Ok, you might get the same ISO in 2½ hours, but do you really stay put in front of you PC while this goes on? I don't. If the download is to big, I let it go alone and go play with my wife....
pynner
join:2001-01-14
Canada

pynner

Member

Re: 109? heh daz not GREAT speed....

this is the single mis-informed statement I have ever heard... first of all.. in most cases... cable is way faster in the upload area.. and frankly.. I dont care about uploads.
Heres a few quotes of yours that are false:

"you have to buy the modem"
-What kinda crack you smoking? there is no cable company in canada that lets you BUY a modem... its included in the 40bucks a month. (you CAN'T even buy modems in canada yet)

"then you also have to subscribe to the TV service wich is 40$ a month plus 20$ more for the NET access."

-No offence... but hell, are you slightly retarted? First of all.... you dont HAVE to subscribe to the service... its either included in the net service or it will cost you 16 bucks extra. NOT 40 like your mis-informed statement said. cable net acsses is 35 bucks a month (plus tax) and that includes network card and modem.. and because you have an ill opinion of TV... well... thats your problem.. it seems that most people can find interesting stuff.. maybe you should get more than a tin can for reception. none of your math or any of your statements are correct... and I would really like it if you keeped your lies to your self and your wife... you can host unreal and download an iso in under 5 hours... good for you.. welcome to broadband my friend... 5 hours isn't something to brag about...
pynner

pynner

Member

Re: 109? heh daz not GREAT speed....

off-hand.. heres a speed reading at the time:

** Speed 4064(down)/479(up) kbps **
(At least 81 times faster than a 56k modem)
Logging result
Finish.
motion
join:2001-04-01
Kingston, ON

motion to nfx

Member

to nfx
Speed shmeed!!

If those couple of extra seconds it takes to download the average file on the internet is that important then by all means stick with cable. But c'mon....is it really that important??? In my area Cogeco is the cable company. I don't even know what service they offer for high speed interneting, but it wouldn't matter anyway. They're the CABLE COMPANY, notorious for foul-ups, rip-offs, and arbitrary escalation of prices. Believe it or not, I still use and television antenna on my roof for TV reception. Won't give the damn CABLE COMPANY any business!!!

Review by dcam101 See Profile

  • Location: Sault Ste Marie, ON, Canada
  • Cost Contract price not specified.
Consistent speed, almost always up.
Convincing sympatico that I was serviceable almost impossible.
Completely satisfied - once I got the service that is!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I was a user of MTSsympatico for a year without a complaint. I then moved to Ontario -BELLsympatico- to an area not serviceable for DSL. After a few months I moved to a different part of town which I knew to be serviceable. Since my phone number hadn't changed I still showed as -not yet available-even though I confirmed that the homes on both sides of mine and those accross the street were serviceable. A simple database correction should fix that you would think. Not so, six phone calls and three carefully worded emails to different levels of support and finally I was indeed serviceable. Ordered the self install which showed up a day early and called tech support to see whn I would be activated. Not for two days but keep an eye on the modem lights, may be sooner. Sure enough, next morning had the solid green light and was online like that. Since then - about six months - been down a couple of times for a half hour or so that I know of. Called tech support one of those times to inquire if there wasw a listed outage. Tech said no and wanted me to create a new dialer profile in access manager (which I was using at the time though have changed to winpoet which I find more stable). Sure I said, how do I do that. Tech told me to click on the desktop icon and when I told him I had deleted this icon the poor guy didn't have a clue what to do. No problem, found the right one in the program folder and created the new profile, still no connection. Tech tells me I have to uninstall and reinstall ppp adapter, asked again if he was sure about no outages, yes, no outages, has to be a problem with the driver, said ok, talk to ya later, left it as it was, waited another ten minutes and the service was back up. Therefore, not too impressed with my one tech support experience. Ohter than that, completely satisfied and would recommend it to anyone. Speed tests at all different times of day consistenly bring results of about 800/120.

member for 23.1 years, 39 visits, last login: 22.3 years ago
lodged 22.9 years ago

Pupp3t
join:2001-12-06
Beverly Hills, CA

Pupp3t

Member

you need help man!

Buddy if you knew a thing or 2 about phone lines, you would know your an idiot.
It doesnt depend on the people around you to know if you can have the service or not.
It depends on the CO " Central Office" your hooked up at.
Lurn before you complain !!!

Review by LadyChar See Profile

  • Location: London, ON, Canada
  • Cost Contract price not specified.
Speed is excellent---never had my service down
none
I enjoy Bell and will not switch providers
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I have had Bell Sympatico for 8 months now and would never go back to Rogers.

With Rogers I was down a lot and kicked off the internet after a time limit...never been kicked off Bell and in 8 months have never been down!!! Wouldn't have it any other way...Setup was simple, stuff came on time...techsupport isn't that hot, but then again I haven't called them much so that could be a problem in the future. The only thing I don't like...have to press a million buttons to talk to someone...that bugs me. Other then that I think things are great and reccomend Bell to everyone I know that wants high speed...now if the phone company can just improve their service Id be a happy camper...lol..oh and by the way, as for cost..I don't know as it come right out of my bank account...and that has never been a problem either, they are always on time (of course!)

member for 22.9 years, 3 visits, last login: 22.9 years ago
lodged 22.9 years ago


IPFree
@bellglobal.com

IPFree

Anon

Sympatico is Great

I agree, the srvice is great and never down, it performs just a bit above its rated speed: I get 985/130 instead of 960/128 as advertised.

I only hope they increase the bandwith to like 2.2Mbit.

Canadian DSL Tech
@sympatico.ca

Canadian DSL Tech

Anon

What is a decent speed anyway?

Okay so I work for a terrible DSL provider, and know what we consider a "decent" speed, but thats American. I just got Sympatico and am not sure what kind of speeds I should be happy with. Where is the best site to test this, and what should i consider decent?

px88
join:2001-03-31

px88

Member

Hello

I have no problems with Rogers.
System

Anon

Re: Hello

You are one of the lucky ones...

to px88

Anon

to px88
You are one of the lucky ones...

to px88

Anon

to px88
You are one of the lucky ones...

Sheesh
I Am The Lizard King
Premium Member
join:2001-04-11
Windsor, ON
Zhone zNID 2400A
D-Link DIR-890L
Netgear WNDR3400

Sheesh

Premium Member

Good stuff!

I'm glad to hear everything is good with your DSL. My older sister is in Regina Sask. and uses Sympatico DSL. She loves it. I am in Ontario and subscribe to cable. It is through Cogeco, and I get wonderful speeds with it. I have been on cable for over two years now and had no problems with it. As far as the great Cable/DSL debate is concerned, I've known people with gripes about both and I feel as long as you're happy with what you use, that's all that matters!

xGoD_vs_SaTaNx
join:2001-04-10
Thousand Oaks, CA

xGoD_vs_SaTaNx

Member

Re: Good stuff!

yeah, that's the most important, your totally correct.

Armie
@sympatico.ca

Armie to Sheesh

Anon

to Sheesh
Before I joined Sympatico, i too was with Cogeco @home.... I'm glad to hear that you are happy with their service. But I have a few questions if you don't mind....

Has their tech support improved any? I can still recall being on hold a minimum of 60 minutes to get support on the phone, and on occasion up to 3 hours. This mind you was during their switch from Wave to @home.

Do they still block warez news groups?

Just as an FYI, when I left Cogeco, I got an $800 bill because their accounting system isn't linked to their other systems. It took 2 months for accounting to get notification that I actually had returned my modem when I cancelled.

outlaw2000
join:2000-12-18
Guelph, ON

outlaw2000

Member

Sympatico sucks

Nothing but problems for me from beginning.Turns out after 6months that my line might not even be dsl ready.The quality of my line is only 50% they told me and im far away from CO. Of course they didnt inform me of any of this so i feel ive been ripped off bigtime here.The sevice sucks,the tech support is shitty and just all around company is totaly wack in my opinion.Its true,its damn true!
System

Anon

Re: Sympatico sucks

I too have had problems from the start. It took three weeks over 25 phone calls before my first connection. How did you find out you were at half speed. My test scores have been around 600 dl and 74 ul.

SympaticoSex
@sympatico.ca

SympaticoSex to outlaw2000

Anon

to outlaw2000
Sympatico whips man..
ive had no problems and i love sympatico. If i could have sex with sympatico i would. It would be hot sex too, thats how good sympatico is

G-Force
@sympatico.ca

G-Force to outlaw2000

Anon

to outlaw2000
I couldn't agree more. This service is awful, pings in Quake are never lower than 110, and what's the deal with the modem? You get on the phone and it brings your ping up to 160. The speed test gives me 271 dl, 99 ul. Ouch... 30K/sec downloads anybody? Overall, my friends with @home have none of these problems, solid 700 dl, 350 ul, that sort of thing. Overall, HSE is bad :|

Review by (hidden by request)

  • Location: undisclosed location
  • Cost: $40 per month
Stability, bang for buck, 6 POP accounts and easy set-up
Sales staff can't even spell DSL... moronic tech support (One aked me what a
Great if you read a bit, could disappoint newbies who don't know how to patch NDIS drivers
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Sales - The sales peoples don't even know what DSL
means and could not tell me how many Megs of personnal webspace was
allocated nor how many POP accounts I would be entitled to...

Installation - Went smoothly, but they don't tell you
about the Microsoft patch for NDIS drivers, nor does the software set
RWIN and MaxMTU properly for efficient networking.

Reliability - Fabulous when stand alone and on typicall setup. But if your into lan game partys, if someone has the connection software (Winpoet) also installed and hooks up to your ICS enabled lan, some conflicts will arise when using DHCP, wich can not be turned off, (uninstall is only option). Instabilty can also arise if connection software is loaded while windows is is backing-up registry at boot (ScanReg),

Tech support - Sorry state of affairs... 16 Minutes of punching phone pad for menus and options before talking to someone, and another 5 beeing tranfered from one tech to another to actually speak to someone who actually knows what he (she)s' talking about.

Service - Once you get the patches and RWIN and MaxMTU
set properly, you never hit bellow 966Kbps wich is in my mind, for 40$ a
good deal considering you have 5 Megs of server space for web content
and up to 6 POP accounts.

Overall, not bad if you do not subscribe to cable but if you have cable,
take it, still beats any DSL yet, and if you already subscribe to cable,
it's only 20$ (In this part of the country, at least)

SGV, Montreal, Canada.

(review was emailed from domain sympatico.ca)
lodged 22.9 years ago

System

Anon

Tell Me Please

Once you get the patches and RWIN and MaxMTU
set properly, you never hit bellow 966Kbps .......
Can you tell me please exactly what patch,RWIN and MaxMTU settings are you using. Thank You.

SGV
@sympatico.ca

SGV

Anon

Re: Tell Me Please

The patch is at : »support.microsoft.com/su ··· 1/99.ASP

And the MTU and RWIN settings must be delt with DRtcp downlodable at DSL REPORTS. To get the right setting, however, you should not use my settings, for they might not work for you. Try using the TWEAK tester on the DSL REPORTS website. Find the RWIN calc to find ideal settings. Note that time of day, and web traffic will influence results from one time to another, and also from one server to another. Try tweaking your set-up at time of day when you are most frequently using the net, to optimise it for your personal use. Optimizing at optimal net conditions might have adverse results on your speed if you use it mostly at peek times... at peek time the best RWIN value usually drops a bit because of net "noise". Good speeding

digitalfutur
Sees More Than Shown
Premium Member
join:2000-07-15
GTA

digitalfutur to Anon

Premium Member

to Anon
On my Win98SE machine, only the RWIN made any difference in connection speed. I set it a 65535, the rest can be set to Windows Default.

sgv
@sympatico.ca

sgv

Anon

Re: Tell Me Please

Max MTU MUST be set at 1454 or else... especially if u are using ENTERNET wich is symaptico's default platform. Note that when u are using ICS, the gateway machine is'nt the only one that needs tweaking... Your sharing ethernet cards also have to be set at that value... Oh, and don't forget that if u are using Full-Duplex cards, setting them as so in the network binding properties will allow better toroughput than leaving them on "auto-Sense".. 20% faster with my D-links TX NICS.

Review by forn28 See Profile

  • Location: G2K 2B5
  • Cost: $39 per month
  • Install: about 7 days
Good speed, no activation problem
Bad tech support and phone ordering
Beside some customer relationship problem, everything going fine
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

The only problem I got is on the ordering. After five calls looping around there system, I try the web ordering system. That worked great!

I ordered a self-install. The installation is "plug-n-play"! Plug the modem to the phone jack and to the Ethernet Hub... and bingo! I decide to install RASPPoE for the convenience of sharing the connection throught all my PC at home with ICS.

The max speed I got is 1.1Mbits download and 168Kbits upload... I got a cute Qwest little modem. I pay for what they sell, nothing more, nothing less.

I choose DSL over cable because Videotron contract sux. With Sympatico I have no download/upload limit, I can plug my LAN throught a proxy (I heard that Videotron do special search for that... and disconnect the user after a finding). I have no annoying restriction at all.

The tech support sux. I used to do tech support and we had a much higher quality level. For normal user that will be a problem.�

member for 22.9 years, 4 visits, last login: 22.5 years ago
lodged 22.9 years ago


Review by (hidden by request)

  • Location: undisclosed location
  • Cost: $40 per month
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I ordered it,and within 2 weeks everything was up and running!! Great
customer service!!

snake13@sympatico.ca

(review was emailed from domain sympatico.ca)
lodged 22.9 years ago







Review by cdnwriter See Profile

  • Location: Keswick, ON, Canada
  • Cost: $39 per month
  • Install: about 7 days
Ordering was easy - came with free install & 1 free month. Tech was super!
I don't think I get the speed I should
I need to learn more about this!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:

I am new to all this. I got DSL from Bell Sympatico last week. Installation was provided and everything went smoothly. It is so much faster than my 56k modem. I don't understand all these speed tests though. I have the Alcatel modem. Also, it's using PPPoE.

I ran the test here and got 163 kbps download and 126 kbps upload. Is that good?

I went to ZDnet to test and they said I had 7418.2 kbps.

Finally, I went to sympatico to test, and got 329 kilobits/sec.

What does all this mean and why are all the numbers so different?

Can anyone explain this to me?

member for 23 years, 8 visits, last login: 22.7 years ago
lodged 23 years ago


doc watson
join:2000-09-18
Canada

doc watson

Member

Sympatico (non) Speed

Your speed is definetely below what others are achieving. My advice is to familiarize yourself with the specific forums that deal with this problem. These guy's and gal's will go out of their way to help. Alway's remember to include info on your operating system when asking for help.They sure helped me.

Telly
@mts.net

Telly

Anon

Cache

The extremely high reading you received is likely because your internet cache was not cleared before the test.Try doing the following and retesting.Tools>>internet options>>settings>>view files>>select all>>delete.Then retest.

Good luck 8o)
Telly

Telly

Anon

The extremely high reading you received is likely because your internet cache was not cleared before the test.Try doing the following and retesting.Tools>>internet options>>settings>>view files>>select all>>delete.Then retest.

Good luck 8o)

en102
Canadian, eh?
join:2001-01-26
Valencia, CA

en102

Member

Run the DSL reports 'Tweaks' to get your speed up to something decent. 160kbps isn't anything great, even from Bell. Most people (that I know of) geat approximately 960kbps down and 128 kbps up. Believe it or not, the tweaks will make a difference.

jchbfjhfsjdhufhsdifi

Anon

Re: Former Canuck

Actually, I think the speed they are referring to (128)is in KB/secs (Kilobytes) as opposed to kbps (kilobits per sec). If u convert, divide by 8, your speeds should be similar. I can't tell how many newbies who do that which cause others to bash the ISPs even more for crappy service, most notable is Roges.
cdnwriter
join:2001-04-17
Keswick, ON

cdnwriter

Member

Okay - cleared my cache and ran the speed test again from DSL reports. I downloaded sguide_tweak_98_ME patch. Rebooted and retested. Now I'm 862 down and 126 up.

Sympatico tests have me at an average throughput of 991.

I downloaded and ran DRTCP, but I don't seem the be able to change the MTU to 1492. Not sure why this is. Perhaps I should have downloaded sguide_tweak_98_ME_PPPoE? Any reason why I shouldn't try this?

I went to Napster and tried some downloading, but didn't notice a difference. Where will this make a difference?

Thanks to everyone who responded!
[text was edited by author 2001-04-17 23:10:47]

Deadpool0
Go Sens Go
Premium Member
join:2001-03-29
Canada

Deadpool0

Premium Member

Re: Getting there...

Napster is not a good source for a speed test. Especially since alot of Napster users fake there connection speed. Which means that if someone says they have DSL, but they really have a 56 k modem. Why? Because they want to be able to download from others without being dropped.

Also, you have to consider the max amount of people that one user lets them download at. The more people there are downloading at the same time from the same person, the slower the speed.

Review by (hidden by request)

  • Location: undisclosed location
  • Cost: $40 per month
Fast & Reliable
Usenet service SUCKS, Tech Support are dummies
Still better than @home
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Anyone who has used the internet for a few years knows that Usenet is chock full of the real goods on the internet. Sympatico, while offering this service, is not able to offer any complete binary attachments over 5000 lines. This issue has been ongoing for 6 months, and while they claim to be aware of the problem, depending on which tech dummy you get, your answers will vary from "we don't support to Usenet" to "the hardware has been ordered".

I have tried escalting my calls, but I am not able to get beyond the supervisor level. Their reasoning, a manager won't be able to tell me anything different. They actually REFUSE to let me speak to a manager.

I have been offered call backs from supervisors, managers, level 2 tech support, and on every occurence, they have failed to call me back.

(review was emailed from domain sympatico.ca)
lodged 23 years ago

System

Anon

sympatico's newsgroups suck the big kahuna

You are absolutely right, Sympatico can go take a flying 'you know what' as far as their ng's go. I completely quit using them cause it just wasted my time. As far as speed goes, I've been getting peaks to 1.7mpbs or 120kb/s dl (constant 120kb/s from T-3 and OC sites) and we all know by now that they cap the ul's to 16kb/s (duh!! - what the *&$*'s up with that?) It's not that bad really if you find people that can be patient for your ul's. Cable here would be a very viable alternative if it weren't for the fact that the cable company caps bytes and not speed (5gig dl/month and 2 gig ul/month) (DUH!! what the #$^@ are they smoking?) so dsl was the best alternative since you have no limits. Anyway la di da di da......

memyselfnI
@64.230.x.x

memyselfnI

Anon

Re: sympatico's newsgroups suck the big kahuna

Usenet is STILL on the blink. It's been 8 months and NO progress at all, in fact 2 steps back. Aside from the 99% incomplete binary posts, it takes forever just to download headers as the servers constantly time out.

Bell has NO respect for their customers, they just keep stringing them along saying the servers are being upgraded. A 486 CPU with 2MB RAM and a 250MB drive would clearly outperform their Usenet servers. If there were other alternatives in my area, I would be gone. I can't believe a company the size of Bell would treat customers this way. Their service is revolting!!

Review by wellsj1 See Profile

  • Location: Sault Ste Marie, ON, Canada
  • Cost: $40 per month
  • Install: about 3 days
999 Kb/s - fast setup
Great. And its the only alternative to cable....
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:

I kept getting pauses in transmission/reception every 5 min or so. I unistalled RASPPPoE instead of Access Manager (Enternet) and removed the TCP/IP->Ethernet Card in Network control panel and low and behold - all fixed up.

I HIGHLY RECOMMEND RASPPPoE instead of Access Manager. It's free: »user.cs.tu-berlin.de/~normanb/

member for 23.3 years, 24 visits, last login: 17.8 years ago
lodged 23 years ago

canman244
join:2001-03-13
canada

canman244

Member

Dial-up adapter only???

Did you completely remove the Ethernet adapter from your networking setup and you are running with the dial-up adapter only????






Review by bluelace2 See Profile

  • Location: London, ON, Canada
  • Cost: $39 per month
The install took about 3 days from order. Great for the price
Before install had 3 orders cancelled.
Great service and if you choose the self-install very fast to live
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Hi, I ordered Sympatico HSE last Friday. Received my starter kit on
Monday. My activation date was for Thursday 29th. I decided to hook
everything up and WOW it was already activated. Three days only.
Installed some tweaks. It is running fabulous. Very happy with the
service. I did self-install which saves alot of time.

Janice

member for 23 years, 1 visits, last login: 23 years ago
lodged 23 years ago

aravaioli6
join:2001-03-28
Montreal, QC

aravaioli6

Member

Which tweaks?

Same experience of you, but my ping times tested with this site seem just awful. Also I noticed enormous floating in the download speed (from 980 to as low as 137 kbps)
Could you please mention which tweaks did you install? Or which are your settings? I have the software TweakDun, but I am not satisfied of the results.
Thanks in advance.
bluelace2
join:2001-03-29
London, ON

bluelace2

Member

Re: Which tweaks?

Hi, I only used one tweak because I am running Windows ME. Go to »www.speedguide.net and click on patches for Cable/DSL. There you will find a tweak for Windows and PPPOE. I hope this helps you.

Bluelace