»next review in page
Review by rmdir 
Posted: 6.6 years ago
member for 6.7 years, 2133 visits, last login: a few hours ago
 Chicago,Cook,IL
 Contract price not specified.
 Ameritech
CLEC party: WorldCom
 "There are other choice out there"
 "No help from tech support"
 "Avoid them like the plague upon the Internet they are"
| Connection reliability:
Tech Support:
Services:
Value for money:
|
After dealing with them, and not getting much response from tech support, I've decided to leave the fold. i was with IWC and Speedsite was choses for me, since they were a Focal reseller. It's bad enough they raised my rates by #20 a month, but they don't offer ANYTHING more for that money. That's right, pay more for the same thing.
Tech support is all but useless. They work 9-5 Monday-Friday. if I want people that work those hours, I'll call a bank, not an ISP. Going the extra mile is not a part of their philosophy. All was well until I got switched over to WorldComm. All of a sudden, my speed dropped by 50 percent, and I'm getting NO HELP in getting it fixed. 99 bucks a month for 300K/Sec? No thanks. I've been through a couple of DSL providers, so I know what my location is capable ofl.
Time to switch back to Covad, me thinks.
Followup comments: | Forums » comments on review of SpeedSite Internet Services (ThoughtPort Authority of Chicago) |
 |
SpeedSite Internet Services (ThoughtPort Authority of Chicago)
