Review by halebian - Location: Carlstadt, Bergen, NJ, USA
- Cost: $320 per month (12 month contract)
- Install: about 50 days
- Verizon
- CLEC party: Rhythms
Pleasant, patient people, excellent customer service, reliable connection None with OLE, just Verizon and Rhythms co-ordination Excellent service for the money, highly recommended
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Online Exchange's tech support is excellent. Our salesman was very knowledgeable and helpful. Originally our connection was through Northpoint, when they went out of business, OLE immediatly ordered our line through Rhythms. There web hosting and email services were setup within a few days of placing the order. Thanks for the fast service. The only problems we had were with Verizon and Rhythms installing the DSL line. This was not OLE's fault and they continued to push Verizon and Rhythms to get the line done right. We have had no problem with the service. We hightly recommend OLE. member for 22.9 years, 5 visits, last login: 22.5 years ago lodged 22.8 years ago
Review by dctrout - Location: Mclean, Fairfax, VA, USA
- Cost: $399 per month (24 month contract)
- Install: about 33 days
- Verizon
- CLEC party: Covad
Excellent PreSales Support, and Installation Coordination None I'm an extremely happy customer, and I recommend them to everyone!
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I received 1.54 Mbps connection for $399/month. The installation and ordering process was a breeze, and I purchased an Netopia R7100 from them with a static IP. From my experience in dealing with other ISP, On-Line Exchange is a cut above the rest. My sales person was extremely knowledgable and had a very good graps on the technology. The ordering and installation process went _MUCH_ better than the last DSL company I was with, and their tech support is outstanding!!! They came to me highly recommended to me, and I am glad to pass that recommendation on!!! member for 22.8 years, 1 visits, last login: 22.8 years ago lodged 22.8 years ago
Review by (hidden by request) - Location: Saint Clair Shores, Macomb, MI, USA
- Cost: $110 per month (24 month contract)
- Rhythms
- CLEC party: Rhythms
i have an acc executive that i can talkto, receive answers to my questions, and he calls back in a timely fashion all has been positive as of now i love my dsl connection
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vip video serices had a very good experience with online exchange dsl line. pre-sales info 5 star service install info 5 stars conection 5 stars tech support 5 stars services 5 stars value for money 5 stars dick golibart (review was emailed from domain vipvideoservices.com) lodged 23 years ago
Review by ikehall - Location: Eastpointe, Macomb, MI, USA
- Business customer
- Cost: $109 per month (24 month contract)
- Install: about 12 days
- Ameritech
- CLEC party: Covad
OnLine Exchange was great with their support Ameritech had a hard time delivering the circuit after all of the ameritech hassle I think OnLine Exchange is doing a great Job
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To clarify a few things 1 ameritech is having a hard time delivering circuits for everyone. It took them three try's to accually deliver the circut. 2 OnLine Exchange was very good with their customer support. They let me know what was going on and why. I have been and will continue to recomend OnLine Exchange to all of my friends, family, and business associates. Ike member for 23.3 years, 1 visits, last login: 23.3 years ago lodged 23.3 years ago
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