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Review by yungi 
Posted: 10.1 years ago
member for 10.3 years, 87 visits, last login: 3 years ago
 Redwood City,San Mateo,CA
 Contract price not specified.
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I switched over to Megapath from Flashcom for DSL. Megapath has excellent customer service and fast responsive tech support. The only thing I wish they support is Microsoft Frontpage Extensions on their Web Servers. Feel free to e-mail me for further information or comments on Megapath: yungi@lansol.com
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Review by strunk
Posted: 10.2 years ago
member for 10.2 years, 0 visits, last login: 10.2 years ago
Oakland,Alameda,CA
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Megapath is a great choice. I ordered 416k sdsl service with some static addresses and am very pleased with the installation and support. Their paperless approach for residential customers took some considering and the three week lead before pac bell could tie the line for Northpoint added to the apprehension, but their scheduling worked out perfectly.
The Northpoint tech had the line and router up with no glitches. With that done, Megapath tech support handled the rest of the install with me. They checked the router and line before turning it over to me. My mail account was ready and an email to tech support the next day for dns entries was promptly addressed. It's been over a month and I've had no interruptions in service or delays. In all, it's been a very positive and worthwhile choice.
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Review by Ryan Bell
Posted: 10.2 years ago
member for 10.3 years, 0 visits, last login: 10.2 years ago
San Jose,Santa Clara,CA
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We upgraded to SDSL 160Kbps from 2B ISDN 128Kbps for two reasons. First was to obtain more reliable internet connections, and second was to avoid expensive ISDN toll charges. We will save about $250 per month, and now have 24/7, 160Kbps, instead of on demand, 128Kbps. A good deal either way you look at it. Unfortunately we were too far from the central location to get 200Kbps. The phone installer said we were too far for SDSL all together, and that we had to go with 144Kbps IDSL, but Megapath disagreed, and were correct. We were able to connect at 160Kbps, and use SDSL.
Hardware installation was pretty straight forward, and took less than 5 minutes. Configuration was all done by the Megapath technicians online.
We are very pleased with Megapaths service, and technical expertise and would recommend them to anyone looking to add DSL service.
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Review by mitchlee12
Posted: 10.3 years ago
member for 10.3 years, 0 visits, last login: 10.2 years ago
San Jose,Santa Clara,CA
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I have looked at many DSL ISPs and have found many of them to be dishonest and lack customer assistance. However, once I spoked with the people at Megapath. My search for finding great service and honesty ended. The install process for my personal 144K went smooth except for a missed outside wiring date by Pacbell. To my amazement. Unlike many other ISPs, Megapath had no problems setting me up with 8 "Real" ip addresses. They stated that I could have as many as needed. It seems that my search for great services has finally ended once I check their network status page and called their technical support. The network status page is actually up to date and displays proper information. Unlike many other ISPs that I have dealt with. Calling their technical support was no hassle. They picked up the line within 1-2 rings and knew all the answers to my questions. Megapath is defintely worth the money.
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Review by
Posted: 10.3 years ago
(review was emailed in)
undisclosed location
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I ordered DSL service from MegaPath in late June 1999 and have been up and running now for approx 2 weeks. These guys were very helpful during the process (there was some unexpected delay because of PacBell) -- they called and were on top of it. And DSL is damn fast! So far, this has been great.
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