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Review by yubyub  Posted: 10.1 years ago member for 10.1 years, 0 visits, last login: 10.1 years ago
Brooklyn,Kings,NY
Contract price not specified.
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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Pre sales was fantastic, giving me an unbeatable price and tons of info. Coordination of installation was sloppy; inaccurate install dates caused me to needlessly take two days off from work. Techs seemed unwilling to help when resolving installation issues, however, after reaching a manager at PSN, support cleaned up with a snap. It looks like they're turning around, and since my installation interaction with PSN has been A+.
I got this:
200k sdsl (to be increased to 784k after a month trial period - I want to make sure everything's good!) 3 static IPs, bridged (arg - I'd prefer routed, but heh.) Netopia 7100 bridge/router. Neat item - it even has a v.35 interface on it.
Comes out to $135 a month for 200k, and it should be about $190 a month for 784k.
Overall a bad installation experience, and so far a wonderful use experience.
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