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 Review by More Fiber 
UPDATED: 1.7 years ago
member for 4.1 years, 1254 visits, last login: a few hours ago
 West Chester,Chester,PA
 Contract price not specified.
 "Very reliable, Good support., Fair value."
 "Can't think of any."
 "Highly recommend"
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I have been with Bay Area Internet Solutions (BAIS) for over 10 years. In that I time I have had ISDN, business DSL (multiple locations), residence DSL, and domain hosting (web, email, ftp, shell) services from them.
I have been very pleased with their level of professionalism and quality of technical support. Although I now live on the East Coast, I still keep my domain hosting with them.
My only disappointment was that at one point I was looking for a managed VPN solution between multiple locations and they were not able to provide a solution.
Other than that, I highly recommend BAIS.
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Review by soakedroot
Posted: 5.2 years ago
member for 5.2 years, 1 visits, last login: 4.2 years ago
Sunnyvale,Santa Clara,CA
$35 per month (12 month contract)
"good tech help, good speeds, great price"
"down time before connection... but that's it"
"the best option and the best price"
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I found out about bayarea.net from a friend. He had way better speeds than my earthlink connection.. he was paying half the price... and lived really close to me!
I soon began the process of dropping earthlink (which wasnt easy and took many wasted hours on the phone...) and looked up bayarea.net to sign up.
Their contract was a little intimidating at first, but I worked it out eventually, and am now finally back online. The only downside was it took 2 weeks of downtime for them to get everything worked out. That's not such a big problem though, concidering how helpfull they were and how perfect my connection turned out to be.
I'm a satisfied customer, and an extremely happy ex earthink user.
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Review by mc40638
Posted: 7.4 years ago
member for 7.5 years, 19 visits, last login: 23 days ago
San Francisco,San Francisco,CA
$68 per month (12 month contract)
 about 10 days
 SBC
CLEC party: SBC
"EXCELLENT SERVICE; A+; HANDLED MY MOVE VERY WELL"
"-NONE-"
"VERY HIGHLY RECOMMENDED"
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I initially contracted for service about one year ago. BAIS was extremely helpful; they allowed me to purchase my own DSL modem instead of the overpriced unit from PacBell (I found the same one on E-Bay for $100 less). No complaints whatsoever.
I recently moved, and they transferred my service seamlessly. No extra charges for terminating my contract at one location and transferring. Very professional. Most communication handled through e-mail; BAIS has always been very quick to respond.
PACBELL took longer than I would have liked to transfer service (10 days). However it was turned on 2 days prior to the promised date. BAIS made sure the order was placed on time and took care of all the details.
Their preformance has been awesome.
They are a little more pricey than most, but frankly you get what you pay for. I highly recomment them.
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Review by gbux
Posted: 8 years ago
member for 8 years, 2 visits, last login: 8 years ago
Santa Clara,Santa Clara,CA
$69 per month
about 14 days
SBC
"performance, service, billing, value"
"none"
"price/performance second to none"
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I ordered basic ADSL 384/128 at $60 (ISP) + $39 (Pacbell) = $99/month.
PacBell was on site twice due to their difficulty converting ISDN
to ADSL. Alcatel 1000 ADSL bridge, static IP.
After noticing a drop in price for new users sometime later ($30 vs. $60),
I called Bayarea.net. They apologized for the 'overcharge' and credited
my account, resulting in three months of free/credited service. At the
same time I asked about upgrading service (keep the same bill rate,
double the speed).
Bayarea advised me to NOT upgrade to 768 kbps, that it would result in
minimal performance improvement (at double the cost). Download tests
from dslreports.com, toast.net and others show performance consistantly
exceeding 1,000 kbps. Typical ftp downloads are 170-180 KB/sec, which is
equivalent to T1. I can live with that.
For $30/month (ISP automatic billing), having a static IP address, a shell
account, dialup access, web mail, web site, ftp site, and download speeds
that well exceed 300% of purchased bandwidth, noone can touch bayarea.net
Support issues have always been addressed by a live person within 24 hours,
and usually within 4 hours. Bayarea.net is like the perfect beach. You want
to tell your friends about it, but you don't want everyone to visit your
special place.
I encourage the masses to get cable modem service. In theory, they get 30MB/s
download. Yeah, right. A shell account with NetBSD is not for everybody, and
I don't want everybody on my beach, I mean ISP.
Customer Satisfaction = 120%
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Review by ganz6
Posted: 8.6 years ago
member for 9.1 years, 3 visits, last login: 8.6 years ago
Redwood City,San Mateo,CA
 Business customer
$109 per month
about 60 days
SBC
CLEC party: SBC
"These guys are great!"
"sometimes they don't take technical reports seriously"
"Highly recommend!"
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I've really only had great experiences with them. Even the Pacbell side has been good, stable, and very responsive to minor problems.
The only snag was the communication between Pacbell and BayArea. This was almost entirely Pacbell's fault.
I have several static IPs, DSL modem.
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Review by
Posted: 10.4 years ago
(review was emailed in)
undisclosed location
Contract price not specified.
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Bay Area Internet Solutions
