how-to block ads
|
»next review in page
Review by joshm87 
UPDATED: 23 days ago
member for 267 days, 8 visits, last login: 111 days ago
 Eunice,Saint Landry,LA
 $47 per month (24 month contract)
 about 212 days
 BellSouth
 "c.s. was quite useful, stable sync"
 "none really, upload speed could be higher"
 "great download speed, but un syncs during light rain"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I'm quite satisfied with my service. I actually started on 3.0mbps then upped to 6.0. They also gave me a new 2wire modem/gateway. It's been working wonders.
The problem i had was that I only saw about a 100kbs increase. That didn't seem right to me. So i did some reasearch and found out that my lines might be a messed up. I call tech support friday and they told me they'd send someone out the following monday. Well to my suprise he came the next day. I was wondering why my modem wasn't syncing and i went into the statistics sceen and saw i was finally getting 6131 down/ 508 up. Before that it was at 4800 down/ 480 up. So anyway he came in and told me it was him that was fixing the wires and that's why it kept unsyncing. He said the wires were spiderwebbed and caused the decrease in performance. So now everything is up and running 100%.
Followup comments: | Forums » comments on review of AT&T Southeast |
 | »next review in page (previous review)
Review by JJRocks
UPDATED: 26 days ago
member for 8.6 years, 2655 visits, last login: a few hours ago
Powder Springs,Cobb,GA
$42 per month
BellSouth
"Stable Service"
"Wish I could get 6 meg down"
"Wouldn't have any other service"
| Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Westell, went with naked dsl and dropped our landline. Only issue was with getting or landline # forwarded to our cell, it got lost somewhere. finally found a CSR that would take ownership of the problem and got it resolved.
Followup comments:  Canezoid
join:2001-02-16
Powder Springs, GA | Donde? Where in Powder Town are you located? | |
| | JJRocks
join:2001-04-15
Powder Springs, GA | Re: Donde? I live in Country Walk bewtween Old Lost Mtn and Shipp Road | |
| | | |
| Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
 Review by jrs8084
UPDATED: 31 days ago
member for 7.7 years, 2720 visits, last login: a few hours ago
Statesville,Iredell,NC
$40 per month
about 3 days
BellSouth
"Reliable"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
10/2009 : Updated to 6 Mbit service 6 months ago. No issues.
I already had DSL service, so install was nothing other than sending out a new modem. My old one was flakey, so I opted for a new (free, rebated) one. But, even though line was provisioned over in a day, I did have to wait two days for the modem as the old wouldn't work.
The call center was in Argentina, and while very helpful, the call quality was awful. My tech had a wireless headset, and it kept fading in out. The call was dropped a few times, but she always called back (!!) She made a mistake in her information about the bundling, and called me right back to correct it.
3 down, 384 up, Dynamic address, PPOPoE, very reliable. Free modem wired for either USB or ethernet.
Biggest positive-no contract.
Update: 9/2007: Service is still good, no changes since the SBC/at&t conversion. Service has gone down a few times, web site is useless in terms of tech support. But, overall, still very good.
Update 12/2008: Still good service.
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
 Review by Michael1
UPDATED: 35 days ago
member for 6.9 years, 571 visits, last login: 22 days ago
Clover,York,SC
$40 per month
about 5 days
AT&T
"So far so good"
"NA"
"For the money better than my local Calble provider"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Had cable internet for years from a local provider and started having issues more and more often over the past 6 months. So went to ATT DSL.
Setup was a breeze, just insert disk and off you go. My connectivity todate has been rock solid. Speeds have been as advertised. No complaints what so ever. (ATT Uverse is in the next neighborhood over. 200 yrds away) was hoping for FIOS in my neighborhood but they arent planning an upgrade :-(
All in all very happy with the ATT DSL 6.0 package.
10/23/09
Still happy .. consistantly over the 6.0 speed and the upload is typically in the 300-450k range. Always have service never down ... couldnt be happier
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
 Review by trouard
UPDATED: 35 days ago
member for 9.3 years, 340 visits, last login: 16 days ago
Baton Rouge,East Baton Rouge,LA
$32 per month
AT&T
"Always there when problems arise with a human on the other end!"
"Sometimes runs a little slow, but not too often."
"I don't think I will be leaving them anytime soon!!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
My DSL has been fine from the beginning and I am still with them now and I have been with them for around 12 years. They have never had to come out and fix a line on the house or in it. The speed of d/loading is right at 2.9 Mbps = 345Kps and I am happy as can be with their over the phone technical service. They will help you with any problem, theirs or some other software, especially Microsoft. You also talk to a human you can understand, not to some person in India that you couldn't understand even if he/she wrote it in a chat session. Been there, done that with Symantec and I don't have a piece of Symantec on my computer anymore at all. They supplied me with a Westell ADSL modem, offered to set it up for me for no charge even though I handled the setup myself and I have it behind a LinkSys WRT54G router with Sunbelt's Vipre Antivirus and Spyware and compared to the local cable I see no comparison. I prefer the dsl because of speed, price and service. I tried cable and gave it back quick. Overall I have been truly very satisfied with AT&T and I think it's going to get even better. The price is not too bad either. I just wish I could get at least 6 Mbps.
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
 Review by Mem
UPDATED: 36 days ago
member for 7.9 years, 3702 visits, last login: a few hours ago
Memphis,Shelby,TN
$38 per month (12 month contract)
BellSouth
"now rock solid access with great speed for the $$"
"install problems (5 yrs ago) that only solved here at DSLR"
"Excellent service, dependability and consistency of connection at speed"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
When I first signed up, I received all hardware in a couple of weeks and was told all was working. Turns out provisioning the line was an absolute mess as the help desk people generally didn't have a clue as to the questions I was asking and at the time a truck roll was frowned upon. It's a long story but some folks here helped straighten it out and after 60 days of working on it, none too soon. The original PCI card drivers also needed upgrading and since that time I have switched to the Cayman 3220H. This eliminates the need for drivers on the computer (excellent when upgrading OS) and has definitely proved itself over time.
Reports from friends and others on-line show that this type of problem for install has been worked out over the 2 year period since it occurred to me. Also, the employees that participate here on their own time is a great help to all. It is obvious that the knowledge level of DSL has increased during this time.
Since that time, BSFA has been excellent in the service, speed and reliability areas. Mail ha,s worked well for me with the multiple accounts and aliases and newsgroups have not been problematic. DNS servers have been reliable in this area. Authentication connection has been quick and easy every time. Dynamic IP's with PPPoA have been fine for the work I do since I am able to hold the IP for extended periods of time using the 'always on' connection when needed.
If you have the choice between BSFA or CLEC DSL and cable, I'd recommend BSFA all the time.
Additional review update 2/11/07: DSL at the 3 Mbps range for my service and doing well. Price is reduced from previous amount and the service meets my needs for now.
10/29/2007
I am now using the DSL Extreme (3Mbps down/384 Kbps up) for almost 6 months - reliable, maintains throughput, DNS servers need improvement (use OpenDNS most of the time). Still satisfied with the service.
10/22/09
Same service for 2 years and has been reliable and maintained speed. Have evaluated cable but AT&T (bought out BellSouth) is still the better option in my area - I'm sticking with it.
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
Review by bluescat
Posted: 36 days ago
member for 120 days, 14 visits, last login: 23 days ago
Ormond Beach,Volusia,FL
$42 per month
AT&T
"For a long time it worked well"
"For the past several months, intermittent connection, often slow speeds"
"ATT had better improve"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I've had ATT DSL for about 5 years, starting with 1.5 mbps. Signed up for the Fast Access Xtreme 6.0 pkg almost two years ago. Until about 5-6 months ago, I had few complaints, but since then it has been getting constant dropping the internet connection and while sometimes I am still getting close to the rated speed, the speed frequently drops off to half or much less of the rated 6 mbps. Ive been using a Westell 327W that was supplied; the firmware version is up to date. The worst thing about ATT: the "self-support tool" -- it's a bad joke.
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
Review by LeeWL
Posted: 38 days ago
member for 7 years, 1016 visits, last login: 4 days ago
Morrisville,Wake,NC
$45 per month
AT&T
"Connection is pretty solid"
"Can't get 6.0 here. Price is a touch high for 3.0, especially with crappy upload"
"Ok, but nothign to go crazy over. Not Cable."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I have had DSL with Bellsouth (Now ATT Southeast) since it became available in my area about 7 or 8 years ago. All in all, the connection has been good, though I have changed the DNS over to OpenDNS for quicker resolution and fewer outages. I moved to another home about 2 miles away about 3 years ago and the cut over was smooth as expected.
I had 1.5 down 128 up at first, now I am on 3.0 down 384 up. I would like to get 6.0 down, but cannot at this location, even though we have fiber all through the neighborhood to the curb and the entire area is pretty much all new build due to rapid growth.
I have satellite for TV so Cable internet is not a viable option cost wise, so I am kind of stuck until Uverse becomes available here.
ATT is OK, but not great.
Followup comments: | Forums » comments on review of AT&T Southeast |
| »next review in page (previous review)
 Review by wizkid6
UPDATED: 41 days ago
member for 7.6 years, 794 visits, last login: a few hours ago
Opelika,Lee,AL
$48 per month (12 month contract)
about 1 days
BellSouth
"Everything"
"Nothing"
"Best thing until U-verse"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I ordered DSL on 5/30/02. They told me the self-install kit was scheduled to arrive by the 16th, and to call them if it hadn't. It arrived about 5 days early, on the 11th. I opened it, plugged it in, and tried to install EnterNet 300. No joy. As much as I tried, it wouldn't connect. I finally ended up connecting to my previous ISP (AT&T Worldnet) a couple of times to apply the STH to STP hack, and it worked! Unfortunately, my speed is only about 100k per second. Thus, next week I'm going to do a home run with my father.
---- Update ---
I now have upgraded to the 6meg package and have moved to another state. Everything is great. Can't wait until U-verse comes to town!
Followup comments: StefanA
join:2009-07-23
Kennesaw, GA | When uverse hit Kennesaw GA The service went to Hell, latency jumped up to 4x its usual and now today I get 12+ DROPPED CONNECTIONS.
i hope its better for you | |
| | | |
| Forums » comments on review of AT&T Southeast |
| »next page (previous review)
Review by tberg
UPDATED: 41 days ago
member for 8.2 years, 1690 visits, last login: a few hours ago
Greenville,Greenville,SC
$144 per month
about 51 days
AT&T
"Great install group"
"Tech Support a bit lacking"
"Great product"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Just got uVerse yesterday. So far, great speed on internet, great picture (I had Dish HD), and lots of phone options I haven't had.
Followup comments: | Forums » comments on review of AT&T Southeast |
|
|
AT&T Southeast
(58)
·
I just don't want to go back to Comcast. AT&T is starting to sound almost as bad. 
·