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Review by jeffkrol 
UPDATED: 2 days ago
member for 4.2 years, 343 visits, last login: a few hours ago
 Stevens Point,Portage,WI
 $39 per month (12 month contract)
 about 10 days
 Ameritech
 "Great value, Tech support second to none (on this forum)"
 "Outsourcing tech support is still a bad idea."
 "Great when it works which is 98.5% of the time to date"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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See:
»SBC Hell and DSL India problems
for latest and worst trouble to date for me.
Techs hanging around this forum deserve a raise!!
Hope SBC lowers my bill soon 
Still the best after all these years.
Followup comments: | Forums » comments on review of AT&T Midwest |
 | »next review in page (previous review)
 Review by jknoy36247
UPDATED: 3 days ago
member for 6.8 years, 1591 visits, last login: a few minutes ago
Dolton,Cook,IL
$74 per month (12 month contract)
about 14 days
Ameritech
"Fast Great Service"
" Upgrades may be problematic on their end."
"Rock solid service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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In 2001, I signed up with Ameritech for their 768/??? plan. I was mailed a self install kit. The installation went very smooth, and my DSL, from what I could tell, was very solid. I did have a question, so I called Ameritech. I was on hold for about 15 minutes, and every so often an Ameritech Technician would let me know that they did not forget about me. I was very pleased with their service.
In the last parts of 2001 or 2002, (can not remember), DSL became a bit flaky, due to problems on their end. However, it was still superior to dial-up, so I stuck with Ameritech. Eventually, the problems faded away, as Ameritech fixed them. In the very last part of 2002 or early part of 2003, I upgraded to the 1.5/??? static plan. I had to call them to fix my download because it did not increase in speed. My problem was fixed within 24 hours.
In 2004, I upgraded to the 3/384 static plan. Once again, I had problems with my download speed, but this time it required a visit from a technician. Within five hours, after the phone call, I was back in business. I wish other companies could move that fast.
Using SBC/Ameritech’s ADSL Service has been fantastic
>>>>>>>>>>>UPDATE 05/02/2005>>>>>>>>>>UPDATE 05/13/2008
Overall, I still like them. Other than Yahoo email issues, the service is still fantastic.
Followup comments: | Forums » comments on review of AT&T Midwest |
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 Review by justbits
UPDATED: 4 days ago
member for 5.3 years, 1728 visits, last login: a few hours ago
Chicago,Cook,IL
$29 per month (month by month)
Ameritech
"DSLReports tech support is great! Extremely frustrating Tier 1 tech support for guru customers."
"Unequiped to efficiently troubleshoot a daily recurring RF interference problem"
"Cheap, fast and unlimited dl/ul, but if you get radio frequency interference, you're nearly SOL unless you're patient"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
20080512 Update:
Earlier this year, Yahoo! changed the way they provide SMTP access and added a 10 "authenticated email" address mechanism. For people like myself that run their own mail server, this resulted in me not being able to originate email because I have wildcard email addresses used to combat SPAM. So a limit of 10 addresses is completely useless. For more details:
»Re: AT&T and Yahoo servers
The way that Yahoo! runs their SMTP message submission servers are *not* suitable for an ISP email account, as currently configured by Yahoo!. The current workaround I have to use is to submit email for relaying through smtpauth.sbcglobal.net. If AT+T changes this SMTP authentication server to implement the same policy as Yahoo!'s SMTP servers, I may be forced to switch to a different ISP to run my email server.
20071115 Summary:
I've had AT+T ADSL service since Jan 2003. AT+T's Internet backbone is very reliable. It's just maintaining that last mile of copper that they have a problem with. I am a customer that was affected by radio frequency interference (RFI) for more than 18 months. The RFI was strong enough to interfere with TV, ADSL, and AM radio with nearly predictable times and durations each day. It was extremely hard to get AT+T to deal with the problem affecting their service. The quick initial fix was to switch my F1/F2 pairs to an inferior line that could barely handle 768/128. Anyway, after I bent over backwards to prove that no equipment in my home was generating the RFI, the AT+T RFI crew came out. After several visits by AT+T's RFI troubleshooting crew and several grounding/bonding checks/fixes, they did not successfully identify the source of the interference, but did fix a few bonding problems. After a while, they again decided to do what was easiest, they switched my F1/F2 pairs to a very clean line (probably my original SDSL line from Telocity), which turned out to avoid the daily RFI problem. However, a new non-periodic problem turned up where I'd have no DSL service and TV/AM would be flooded with RFI. AT+T believed this was no longer their problem and that they had fixed everything they could. So, my only recourse was to contact my power utility. Each time the severe powerline RFI occurred, I'd call and log a problem report with ComEd. After several visits by the wrong troubleshooting crews, ComEd finally fixed the problem in May 2007 when I finally was connected with ComEd's interference troubleshooting crew. I can only assume that ComEd's RFI crew fixed the problem because the problem stopped occurring after my first contact with them.
Over the years, I've been able to successfully upgrade from 768/128 to 1535/384 to 3008/512 with the current F1/F2 pair that I have. It's about 13kft long. I will never be able to get the Elite 6.0Mbps package with this telephone line. (Maybe a 4Mbps package if they eventually offer one though.) Most of my neighbors can't get 1.5/384 or even 768/128 because no other telephone lines are as noise free as the one I have. The moral of the story: if you have a DSL line problem, AT+T can sometimes find very clean F1/F2 pairs. If you have an RFI problem like mine, you may need to get all utilities involved. In my case, telco and electric.
-------------------------------------------------------------------
AT+T Direct problem references:
»[TROUBLE] Speed drop from 2400/443 to 1500/443
»[TROUBLE] F1/F2 pair changed 2 weeks ago... powerline RFI causin
Previous problem summary:
My DSL had been suffering from RF interference since May 2005. AT+T was unable to identify nor eliminate the source of the RF interference.
In the beginning, I had SDSL with Telocity. It rocked. When they went out of business, I switched to AT+T (Ameritech/SBC at the time) and I have been with AT+T since. For the most part, AT+T provides an excellent Internet backbone. But, they really suck at maintaining "the last mile" of wire between you and the Central Office.
In March 2005, I upgraded to the Pro package. It worked... but then, every day between 6am and 11am for two 40 minute intervals, my DSL would be unable to maintain sync. I had to bend over backwards to prove that it was not my wiring at fault. It took almost 18 months to troubleshoot the problem. And then, they attempted a quick fix that had failed before. They switched me to a new pair of wires. I suppose by luck, they managed to find a pair of wires that had the same attenuation (approx 52-54) that I originally had before the problem started. I wouldn't doubt that this is the original pair that I started with.
AT+T did all they believed they could do to properly ground my telephone wires. In the end, they had approached Com Ed (IL electric utility) and after determining that this problem was no longer AT+T's fault, AT+T left the problem in Com Ed's court with no recourse for me.
Since I've been switched to the new wire pair, I have found that every few weeks, the power lines behind my home emit very strong RF interference that causes DSL to not hold sync and severely interferes with AM radio, NTSC OTA TV and ATSC OTA TV (HDTV). The interference doesn't seem to affect any of my equipment that uses 2.4GHz (WiFi, telephones, room to room video/audio transmitter). If the DSL modem does manage to hold sync, hundreds of thousands of CRC errors occur during the problem period that cause packet loss resulting in a poor Internet surfing experience (loss of TCP connections and dropped and restarted PPPoE sessions). So, I have been contacting Com Ed when the power line interference problem does occur. Fortunately, I finally have made contact with the interference team at Com Ed. Unfortunately, the problem is not reoccurring very often.
(Attached is "HDTV-RFI-Example.mp4", playable with Apple's QuickTime software. If you have power line interference, you can bet that your ATSC HDTV viewing will look like this example: jerky, missing frames and corrupted frames.)
AT+T seems to be unable to identify or efficiently troubleshoot radio frequency interference and power line interference problems. I have invested a few hundred dollars so far in filters, books, radios and DSL modems and countless hours of my free time. I suppose it's not all that bad for me, since it gave me a new hobby. I have become an expert on how DSL functions and have written software to visualize the Speedstream 5100b/4100 ADSL technician readout data. I have a few DVDs worth of raw data samples collected every 5 minutes during this problem (since May 2005), which I plan to use as evidence with future actions that I take with AT+T and Com Ed. A waterfall plot of an entire year's worth of RF frequency spectrum data is coming soon.
-----
Update 20070509:
Two weeks ago, a ComEd worker responsible for RFI issues contacted me. I now have a direct phone number for requesting someone to come out 24/7 to look into the interference problem. Unfortunately, it's been 30 days since the last power line interference attack, but such is the nature of this beast.
-----
Update 20070412:
The treadmill is not the cause of the RFI. In fact, AT+T never found out exactly what was causing the two 40 minute disturbances every morning. And, to this day, I can still observe two extremely minor 40 minute RFI disturbances in the ADSL spectrum shown by the Speedstream 5100b/4100. Why didn't AT+T find the source of the RFI? Well, they couldn't locate the source, so they wound up swapping my F2 pair onto a "better" pair of telephone wires. This better pair has lower attenuation, which is good. But, I no longer can get the Pro (3.0Mbit/512kbps) package anymore because my previous telephone wire pair had previous been disqualified as being able to support the Pro package.
So, this new pair of telephone wires went from having a twice a morning problem to a problem that occurs every few weeks in overnight hours. The new problem is that severe broad frequency spectrum interference is being radiated from the power lines. I have contacted Com Ed several times now. Of course, their turn around time is about 2 weeks and they never come out when the problem is actually occurring. So, they keep telling me that there is no problem when the come out to investigate. This is the same thing that I had to go through with AT+T.... they had a very hard time scheduling their servicemen to come out WHEN the problem IS occurring!
-----
Update 20060809:
The RFI has been found to be generated by a large treadmill that has a TV and telephone connection. One solution was attempted but was revoked when the treadmill was found to have a Coax/Cable TV connection.
I changed my rating for tech support to the lowest possible. Not because there are individuals that are specifically poor at their job... but because this problem has likely been in the hands of both management and technicians; and only one actual solution was deployed for less than 1 day in the last 1 year and 3 months of experiencing the problem. I've been told there are people working on my treadmill RFI problem, but with a 1 to 2 week turnaround on AT+T Direct posts for status information, I'm believing that to be less than true. In particular, it's making me more and more frustrated that I am not as informed about what's going on.
Switched to monthly billing last month. Maybe it's time to start shopping around. *sigh*
I've become very knowledgeable about ADSL. I believe that the loss of sync issue would be eliminated if ADSL2 or ADSL2+ were deployed for my circuit. And that ADSL2/+ wont solve the fact that the treadmill is still likely violating FCC part 15 rules due to how much freaking interference it gives off. (It obliterates all AM radio stations within 100 feet of the treadmill owner's residence.)
-----
Update 20060222:
Well, it's been 8 months and 22 days and my RFI problem has not been solved. This monster thread in the SBC Direct forum is tracking the issue.
»[TROUBLE] Speed drop from 2400/443 to 1500/443
Since November 1st, the RFI problem has been back. In reality, the RFI never went away and I have nearly 9 months of data logged to prove it. From July through November, the RFI problem was still occuring, but it just wasn't strong enough to knock DSL out of sync. Things seemed very promising when Justin picked up the ball and realized that I truely did have an RFI problem around Thanksgiving... and he had a Noise Mitigator contact that would be able to locate the RFI problem. Due to some delays, it took til the first week of January to locate the source of the RFI. It is approximated to be coming from one of 6 houses 900 feet west of my home. However, with the RFI tools the Noise Mitigator had, he was unable to specifically pinpoint a specific home.
So, the current problem with locating and eliminating the RFI source is coordinating with the power utility (ComEd). Apparently it's very hard to get ComEd to take responsibility for the RFI problem. They've failed to rendezvous to solve my RFI problem for the last 4 weeks or so.
Then, last Thursday through Sunday I had 27 hours of useless DSL due to a new problem that seemed to coincide with the strong lightning storm last Thursday. I say DSL was useless because the modem was resyncing every 15 minutes or less at low bit rates (between 600 and 900 kbps on a normally ROCK SOLID 1536/384 line), the SNRM was very low and the error counts were so high that I couldn't effectively use the Internet connection. New TCP connections would fail due to high packet loss over the DSL link. I have ping latency and ping loss data logged. It was extremely frustrating. My posts to SBC Direct about this issue went unanswered and uninvestigated when the problem was occuring. I suspect that this problem will recur when the April rain storms come. Lucky me! :-( This is a new problem and it's likely related to water in the telephone system somewhere.
Overall, I've personally spent about $300 on items (books on dsl, ferrite cores, multi-meters, cables, wire, RFI filters, DSL RFI filters) to troubleshoot this problem. Not to mention the hundreds of hours of my time spent analyzing the data I collect every day as well as continuing to be a squeaky wheel. Also, I've had to personally become a SpeedStream 5100b expert since the DSLAM collects inferior data about the quality of the DSL line where RFI is concerned. (Come on, upgrade to ADSL2+ already and you'd have excellent stats from both the DSLAM and the CPE modem!)
Because of the problems I'm having, I've gotta rate the connection reliability at the worst and knock down the Value for Money to below average. (What good is cheap DSL when it's not really always-on due to RFI?) When my RFI problem is fixed, I'm sure my opinion on these factors will change significantly to the positive again.
I've been extremely patient. I'm sure most customers would switch to cable instead of trying to get a RFI problem like mine solved. I suspect that many people have RFI problems with their DSL, but they just don't realize it.
I had an excellent F1/F2 pair capable of sustaining 3.0/512 (54.0dB ATN, 16.0 dB SNRM, estimated at 9000 ft!) before the RFI problem started. In the process of troubleshooting, the first thing SBC did was change my F1/F2 pairs. The best pair I've gotten since is 1.5/384 (57.0 dB ATN, 16.0 dB SNRM, estimated 12000 feet). I doubt I'll ever get a pair of wires that are that well conditioned ever again. This sucks because I would otherwise subscribe to the Pro 3.0/512 package. I'll say it again, they just aren't equipped to detect or identify RFI problems. Yes, I'm very bitter about losing my excellent F1/F2 pair.
My co-workers keep telling me to give up DSL and go with cable. One of these weeks that may happen, even though I vowed years ago that I would never get cable Internet service. Cable has never been installed to my house, but if Comcast has a "free pro installation" offer, I may just have to switch.
-----
Update 20050704:
In March 2005, I upgraded to 3.0/512 for $30/mo. The line worked fine all of April. On May 1st, every morning, the line would lose sync due to a really strong noisy interference signal. Since May 1st, I've been trying to troubleshoot the problem with SBC. The biggest problem I had to overcome was proving that my "Inside Wiring" was not at fault.
See my problem threads:
»Any 5100b technician page DMT/SNR data experts?
»Excelcus L-222RJDP RF Interference Filter
»Cumberland & Montrose, Chicago/RiverGrove problem
»Problem around Montrose and Cumberland
»OT: Satellite dish attached to utility pole?
As of now, the noisy interference problem has mysteriously stopped causing my DSL line to lose sync on June 10th. But, everyday, the data I collect from my SpeedStream 5100b shows that the noise problem still exists... however, it is not strong enough to cause my modem to lose sync anymore.
Minus one on tech support because their Tier 1 tech support is so scripted, it's terrible. If you are a technical or knowlegable person, Tier 1 tech support will drive you nuts. Use SBC Direct instead. The people at SBC Direct are very helpful and knowledgeable. When you have a trouble ticket number, the ASI direct phone number is extremely useful also.
-----------------
Jan 2004:
In the beginning, Jan 2003, I ordered SBC Yahoo DSL when my DirecTV SDSL 784/784 line went out of service. For $37/mo for 12 months, I received 768/160 ADSL service, PPPoE, dynamic IP. My effective line speed was: 640/132.
The initial order/install process was very simple. I chose the do-it-yourself ADSL installation. The SpeedStream 5360 modem showed up in the mail, I plugged it in and *poof* practically instant on. The registration process took a little time. Originally activated using a PC, my primary computers are all Macs now. I liked the downtime warning facility provided via the PC software.
In Jan 2004, I upgraded my service to $27/mo for 12 months and was sold the 384-1.5/128 Standard package. The service representative at first didn't want to provide me with this service, saying I was too far from the Central Office. (> 9000 ft) Yes, I'm between 12000 & 13500 ft from the CO... read on. I requested that she talk with her supervisor. She did and my upgrade was accepted.
In the evening on the day of the 'upgrade', the speed changed to 640/215. After IMing one of the excellent SBC Yahoo tech support representatives that services the DSLReports forums, my line synced at 1289/215.
Overall, I haven't had any major issues with downtime or unexpected problems with my service. I'm a happy customer. I'd be gushing even more if I had a static IP address and ADSL that acted more like SDSL when concurrent uploads and downloads are occurring.
(This is the same review as for SBC Yahoo)
Attached images and files HDTVRFIExample.zip 8,235,441 bytes
(HDTVRFIExample.mp4)
Followup comments:  
klownin06
join:2006-02-22
Liberal, KS
| noise interference I dont know if this will help, but I have heard that anything from a motion sensor light outside your home, to certain types of refrigerators, and even having too many cordless phones or even a certain type of cordless phone can cause interference with the dsl. I am a technician with sbc (at&t) and work both telephone and dsl service. I have personaly never been on a case of trouble like you are having but when I was in dsl training our instructor mentioned what I listed above. | |
| |
justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL
 ·AT&T Midwest
·AT&T Yahoo
| Re: noise interference The problem occurs 99% of the time for a 40 minute duration.
The problem occurs twice in the morning during week days.
During weekends and holidays the problem occurs twice a day (sometimes only once a day).
The problem occurs regardless of time of day or weather.
The problem is likely human triggered and is not on a timer.
During the problem, line ATN goes up by at least .5 dB.
During the problem, DMT bit bins are continuously being shifted.
During the problem, SNR is severely degraded.
During the problem, a profile using a high capacity on the line will be forced into a lower bit rate. (3008/512 down to 24xx/512)
This RFI source is likely a coffee maker, a washing machine, a dryer, or an excercise machine.
When the problem is occuring, an AM radio picks up a charactoristic repeating noise (three tones actually) across the entire AM spectrum. The AM radio must either be wrapped around my telephone line or it can be anywhere in the 6 home problem source area 900 feet west of my home where the noise has been determined to be originating from during the problem.
--justbits | |
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 Review by bbingurnee
UPDATED: 4 days ago
member for 4.6 years, 267 visits, last login: 4 days ago
Gurnee,Lake,IL
$89 per month (12 month contract)
about 45 days
AT&T
"Nearby RT rocks the house 6M down / 768K up, forum staff EXCELLENT; great reliability"
"None for the last 12 months other than price! !"
"Highest capacity solution available for me with multiple static IP's- satisfied !"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Updated 5/2008: Re-upped contract to get another $10 month off the rate. This time, with the help of folks here on the direct forum, we managed to do so without losing my assigned IP addresses. A lot of difficulties for something that should be easy but the folks on the forum made it easy from my viewpoint. Most importantly, it worked! Performance has been consistent for the last year with virtually no downtime. I still hate the price but there is not an effective alternative that delivers multiple static IP addresses in my neighborhood with the same performance. I'm a satisfied customer.
Updated 5/2006: Re-upped contract for 89.95/month with 3 months for 79.95. Again had an outage when their order management system redeployed my static ips and issued me new ones when the order fired. Spent 2.5 hours on phone with tech siupport but finally got them back 28 hours later. Really irritating since I asked the service rep whether this was a risk after my last experience and was informed "absolutely not." Tech support rep indicates that none of the sales reps are connected to reality - he may be right.
Updated 9/2005: Re-upped contract for 1 year - rate dropped to 99.95 for 6M static with 5 IP addresses. Lost IP addresses for 1 day when the order management system reissued ip addresses instead of just renewing the contract.
Updated 6/2005: Just finished a cycle of lost connectivity - somehow copper pair suddenly degraded to where 6M signal became completely unstable. Not enough to lose synch but errors enough to dop throughput to a tenth. Found a great manager in the Tier 2 support area to work with and walked things through their paces for 4 weeks. Swapped pairs, routers, etc. Finally found stability again but still very touchy. Every once in a while things go South and a power recycle to the router is needed. I've automated the process and have dropped outage times to 5 minutes or less (which is the length of time I wait before restarting the router after I detect connectivity loss. )
Still the best option I can get at my location that officially allows servers. Comcast has raised their caps but doesn't let servers play. Local WISP can't see my house over a stand of trees. So, SBC it is.
ORIGINAL POSTING FROM 9/2003
Ordered initial service early September - multiple service calls later we finally determined it was some sort of inside wiring issue causing the signal to degrade and moved the DSL to a second line with great success. ISP staff dispatched was unable to isolate wiring issue - continuously pushed to lower the DSLAM profile to lower and lower speeds, claiming that the issue was the LEC outside plant. Only the telco special services tech took the time to help isolate the issue to the IW. Had it not been for him, I'd be a much cheaper and much dissatisfied customer. Now I'm poorer but happier. Forum techs here are excellent if not over worked.
I'd recommend them but only if things go easily. Otherwise you need great persistence and patience. Once resolved, service quality seems reliable and of high quality
Previous ISP was Speakeasy using IDSL (144/144) for $25/month less.
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Review by weedydeed
UPDATED: 8 days ago
member for 6.3 years, 1728 visits, last login: a few hours ago
Milwaukee,Milwaukee,WI
$5558 per month
AT&T
"Rock Solid Connection"
"Great, low cost internet connection"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
ATT Yahoo DSL has been my internet connection for the last couple of years. All I can say is that I am very happy with the service I have been receiving. Speeds are great, ping times are low, hardly ever goes down for an extended period of time. I can only remember it being down 2 times in about 3 years. I would recommend ATT DSL to anyone that I know.
Followup comments: | Forums » comments on review of AT&T Midwest |
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Review by oneacn
UPDATED: 14 days ago
member for 7 years, 710 visits, last login: a few hours ago
Fraser,Macomb,MI
$26 per month (12 month contract)
about 7 days
AT&T
"Rock Solid Connection"
"India Tech Support / Lack Of Usenet"
"Network Ops Call Next Day To Coordinate Tech Visit"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I have no bad comments about sbc. normally after this amount of time i have been pissed off with all other ISP's but SBC is great.
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Review by computerman2
UPDATED: 16 days ago
member for 6 years, 1238 visits, last login: 2 days ago
Rockwood,Wayne,MI
$34 per month
about 10 days
"Speed, Realiability, Support"
"None as I've seen yet"
"Great Service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
4/29/2008: Bought 2wire DSL modem/router in December 2007, to replace old DSL modem and Netgear Router that died after a power outage. Service is excellent still, like the 2wire modem alot, online gaming doesn't boot as much with the new 2wire modem, Still do all the same stuff i used to with the old router.
Hopefully more Internet speed comes in the future, but for now great service, great speed, low pings for online gaming, video watching, voice over ip. Do more with at&t yahoo dsl than i ever did with my Wideopenwst Cable internet, mind you when i had that service, top speed i think was 4.0mbps download and 512 or 384 upload, 6mb and 768 is awesome speed to me
I'm very happy with this service thus far, the speed is great even with 3-4 PC's doing stuff on the network, The modem was easy to setup to work with my wireless router when i got it, the setup of the service was extremely excellent. Nice service for the price and the contract term, and I look forward to staying with it for many years to come.
Can't beat the price for such a decent service--as far as I know $26.95(was the toal when i was on Express package, new total is $28.20 with Elite(6016/768 package) Elite is a great package, as much as we use internet, having the extra speed from Express, Pro, Elite helps out alot, I download videos, (legal videos), online gaming, voice over ip with skype or yahoo messenger voice. with 4-5 PC's active constanly...
So I rate this service as excellent, the times i did have to speak to support was always great at solving problems..and getting issues resolved....So very happy customer, and plan to stay with SBC(At&T yahoo DSL) for a long long time
10/04/2007 Update: Very Happy with the Service, No Downtime, excellent online game, all around wonderful service, will be with at&t yahoo dsl for years. Totally Awesome service, online gaming is great with this service.
Followup comments: bobznkazoo
join:2006-09-20
Kalamazoo, MI
|  I agree. AT&T DSL is great.
Over here in Kalamazoo, the AT&T guy showed up on time and hooked up my DSL fast. My network has never needed restarting and my connection has never failed in 9 months. (With Charturd cable broadband I was rebooting the system weekly and was down at least an hour at a time at least once a month)
When I did have a problem with a Win98 PC running on a wireless card, the tech support guy(that answered in less than 2 minutes on hold) had me up and running within 15 minutes.
Excellent service for less than half the cost of cable broadband and a free modem as bonus.
Great Job AT&T! | |
| 
lurk3r
| Not likely The only real positive thing I can say about at$t is that the connection has been stable. I signed up for the $79 tripple play package, first bill was $170, has not been under $160 a month yet. Their advertisements are a blatant lie. The local phone is $39, DSL is $35. They flat out refuse to honor the prices they advertise. Couple that with ~300-500ms latency makes gaming nearly impossible.
I'm dying for a replacement, see C2 advertising like mad in my area and would love to try it out. It can't possibly be worse. | |
| | computerman2
Premium
join:2002-04-20
Rockwood, MI | Re: Not likely Been using At&t yahoo DSL from February 2005, No Issues with online gaming for Me, always high speed, billing for Me very little issues for myself. Online gaming pings are low for me. Been on Elite Package since it became available | |
| | 
David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | Sounds like you got a higher TV pkg (Dish TV) than what you probably should have got.
Got a copy of this advertisement? | |
| | |
lurk3r
| Re: Not likely I do have the highdef package (advertised at $10 per month, actually 20), and upgraded from the $34 to the $59 TV package. That means $79+10+25 = ~110, not 160-170. I paused the add on TV and read it to the agent, the flat out refuse to honor it. My DSL and base phone line costs $39+$35 = $74, so I should be able to get the satellite for $5 according to their add (the same one I signed up for last year). Someone really has to sue these people for their complete disregard for truth in advertising. | |
| | | |
David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest
| Re: Not likely Now taking what you just told me..
If I add $34+$39+$35=$108 is what I get that way.
Now if you upgraded as you say to the $59 pkg
$59+$39+$35=$133, so how you get $110 out of that is beyond me.
Now I am not sure on the High Def. pkg but if I have to use my DirecTv as an example (theirs is like $20) I would pay the $61 I currently pay plus $20 for the addon HDTV pkg.
So mine would be a $61+20=$81 for my current TV channels plus the DirecTv pkg. I don't think you can even order DirecTv's just HDTV pkg not without having another package.
I will have to ask them and find out.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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lurk3r
| Re: Not likely Exactly, you have hit on my problem, they are advertising all 3 packages for $79, but charging me $108 as you illustrated. I'm not trying to be unreasonable, I know that what I have will be more that the base package. My problem is that they are charging me $4 less for 2 of the 3 services that they advertised, and continue to advertise at $79 for all 3. | |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest
| Re: Not likely Ok, I think you might have actually answered your own question. Now with what you are telling me, and keep in mind this is just what I am going on.
Now here's what I crunched(keep in mind basic numbers here):
$35=DSL
$34=phone
$59=Upgraded tv pkg
$20=HDTV add on
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$148= Total
Now if you did all of that I get $148 right there. I didn't add any taxes to this, so this would be about in the ballpark estimate. Now keep in mind this also is including the upgrades you made.
$35=DSL
$34=phone
$34=tv pkg offered
$20=HDTV add on
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$123=Total
Here is the estimated price I get if I just went with the HDTV upgrade only, and stuck with the basic pkg. I can't say for certain if you can just pay for say Discovery HD and not have to purchase Discovery. I don't know if that works or not or if you have to pay for the channel. That would be something dish would have to answer. I can't say I have tried it as I have no HDTV's in my house. I have a 25 inch sanyo that works just fine for TV. However, some people enjoy their TV more than say me. I think what happend was you went outside the pkg with the upgrades. I am willing to bet that's what happend. I don't think dish would sell a $59 for $34, If DirecTV don't I don't expect dish to.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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Review by giscard
UPDATED: 17 days ago
member for 2.5 years, 569 visits, last login: a few hours ago
Enid,Garfield,OK
Contract price not specified.
AT&T
| Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)
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I have been considering changing to cable..........I have always been on swbell/At&t since the service has been on here in Enid, OK.. Sometimes the Elite rate I am on just gets messed up and very slow.............not having kept the times of the day when it slows down or speeds upl.......I do appreciate the service.
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 Review by armyrebel4
UPDATED: 19 days ago
member for 6.3 years, 2122 visits, last login: 1 days ago
Romeoville,Will,IL
$35 per month (12 month contract)
about 15 days
Ameritech
"Stable connection, Better than cable."
"Very few."
"Few outages, and great forum tech support!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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On 6008/768 speed package from Ameritech with dynamic ip. Constantly hitting speeds of 5016/500+. Connected on a remote terminal. .
Make sure you put a line filter in the NID or use the microfilters you get in the mail from them to make a more stable connection. Check your nid splitters though, they can go out very easily, but not that often.
Erik
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 Review by pc2go
UPDATED: 21 days ago
member for 4.7 years, 860 visits, last login: a few hours ago
Dayton,Montgomery,OH
$19 per month (12 month contract)
about 7 days
AT&T
"Excellent support (thanks mainly to DSLReports)"
"Wouldn't mind having naked DSL at this price!"
"Good value for the money, esp. when bundled with Cingular!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Have been a subscriber since August, 2001. There was a time when I had some trouble back in 2004 but that cleared up...who knows why. Other than that brief time period, it is and has been rock solid.
April 25, 2008 Update: Still rock solid and a great value compared to cable, at least in Dayton.
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