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 Review by swilliams 
UPDATED: 207 days ago
member for 10.2 years, 3559 visits, last login: a few hours ago
 Mount Prospect,Cook,IL
 $37 per month
 about 90 days
 AT&T
 "Was turned on 10 days early, Worked right out of the box"
 "Website never showed order status; install CD puts extra stuff on your PC (but it's bypassable from the FAQ from the forum)."
 "Once past the CD setup process and it's running, it's very, very nice"
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(ratings above consensus)
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05/02/09 EDIT:
Worked great when I had it but I needed more upload and ATT couldn't offer more than the 768. And I have no u-Verse access. So, reluctantly, I've switched to Comcast. [sigh]....
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11/15/08 EDIT:
Wow, it's been a year already? Other than the Motorola modem dying and not connecting (and replacing it with my old Speedstream), the service has been flawless.
Last Result:
Download Speed: 5171 kbps (646.4 KB/sec transfer rate)
Upload Speed: 654 kbps (81.8 KB/sec transfer rate)
Now that said, Comcast's freakishly fast upcoming DOCSIS 3.0 speeds here in Chicago is very very tempting. C'mon AT&T! You could do faster than 6 megs for those of us on an RT and who can't get U-Verse.
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11/22/07 EDIT:
ATT Direct ROCKS! No DSL here in my specific building as the POTS were still connected as pair gained CO lines. However, full Elite speed was across the street. Several orders, LOTS of posts, two trucks rolls, and IT'S DONE. Full Elite rock solid speed. This NEVER could have gotten done without ATT Direct because I'd never be able to call the correct people (or even know where they were) if I had to do this alone.
Your Throughput
Download = 5.061 Mbps
Upload = 654.77 kbps
THANK YOU ATT, ASI and ATT Direct DSLR people. You guys are awesome.
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06/30/07 EDIT:
Well, it's been fun SBC/AT&T. But I'm moving and my new town does not have any AT&T DSL availability (confirmed by AT&T Direct here on DSLR). So, while the relationship was fun, it's time to break up and move on to that new hot little number, Comcast. (sigh...........)
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05/11/06 EDIT:
All's well still. Upgraded to the 'Elite' package and even though they botched the Redback setting, a quick post to AT&T Direct here got it fixed in a day. Speeds are solid and consistent.
Interesting note... My very first speed test when I first signed up in Nov. 2002:
2002-11-20 19:15:14 EST: 630 / 133
Your download speed : 630934 bps, or 630 kbps.
A 77 KB/sec transfer rate.
Your upload speed : 133578 bps, or 133 kbps.
My current speed test on 05/11/2006:
Your Throughput
Download = 5.097 Mbps
Upload = 660.17 kbps
A little different. And half the original $49.95 price I was THRILLED to pay back in 2002.
No problems at all. Highly recommended.
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07/11/05 EDIT:
All's well. Nothing goes wrong. It just flat out works. All the time. In fact, my dyndns.org entry keeps timing out on me (and threatening cancellation) because my IP address doesn't change often enough (30 days) to keep the service up to date. I have to powercycle my router just to keep the service. How strange is THAT? Who would have thought a TELCO would ever be that reliable with DSL service. I remain incredibly impressed.
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09/23/04 EDIT:
Things were fine. Contract was up in early December so I decided to renew early on 09/17/04 so the billing would be caught up by the time the existing contract ended. (Didn't want to jump from $26.95 to $49.95 for the same service). Upgraded via the SBC website to the 3.0/512 package for $36.95 from the current 1.5/128 one for $26.95. Site said 10 business days as a due date. Posted in the SBC Direct to ensure the upgrade was received as I never received an email confirming the order. Toaster responded and said the actual due date was 09/23. On the 21st, the sync (per the Efficient 5100b modem) showed a new sync rate of 3008/512. Speeds tests showed the upload had been changed but not the download. No problem... it's a two step process. Came home from work on 09/22 and the line was synced as before but I could not login to the SBC network (said "server not found.") using the DSL line. Dial up back up using the same user name/password worked perfectly, so it was most likely my line. Posted the problem in the SBC Direct forum again. Beach Boy responded almost immediately and said the line looked good from their end. Tried a few things here (changed modem to an old 5360 and changed the filter) and still had no luck. Decided to call it a night and then plug into the NID the next evening. However, I came home from work on 09/23 and it everything worked perfectly again. After a little RWIN/MTU tweaking, speeds are:
Download = 2.491 Mbps
Upload = 438.35 kbps
Outstanding. Just the way it's supposed to work. I NEVER thought I'd renew a 2nd time. I've now had SBC DSL for over just about two years now. I've never had an ISP for more than six months prior to this. For an ILEC, and for me, they are doing a terrific job.
THANKS TOASTER AND BEACH BOY.
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05/02/04 EDIT:
Things are still fine. Billing has been $26.95, speeds have been right where they should be morning, noon and night. There was some goofy stuff with DNS servers this last week or so but statically setting them in the router to Genuity's servers have fixed that. Even with some unfortunate SBC cutbacks on the official people in the forums, things still are getting done, if perhaps a bit longer then before. NOTE TO SBC MANAGEMENT: GET MORE PEOPLE IN THE FORUMS! It works really well here and is a great way for customers who know what they're doing to get to the people they need inside SBC and ASI to get things done.
Still glad I've got the service. Even though Comcast keeps sending me flyers, I'm sticking with SBC.
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12/02/03 EDIT:
One year contract was up. Contacted Annonamoose (out of the Emerging Products Center) and also helping out here in the Ameritech forum. Asked to have the 1.5/256 profile dropped to 1.5/128 as I don't need the upload speed and down the road, the /128 will be changed to 256, so in the end, I will lose nothing. Oh, and my monthly rate drops from $49.95 to $26.95. Service is rock solid. Never in a million years did I think I'd renew a contract with an ILEC. But they're *that* good, at least in my experience. If you can, get them, if for no other reason than the support in the SBC-Ameritech forum here on BBR.
Thanks, Annonamoose!
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09/04/03 EDIT:
Speeds are still fine. Service is reliable. I can think of maybe two very minor outages I've experienced since my last update in February. Very good service. I've recommended it to many people who were considering SBC versus Comcast.
Just ran the SBC Speed Test out of Elmhurst IL:
Your Throughput
Download = 1.296 Mbps
Upload = 245.70 kbps
Also ran the Chicago Speakeasy.net Speed Test:
2003-09-04 14:29:10 EST: 1294 / 242
Your download speed : 1294727 bps, or 1294 kbps.
A 158 KB/sec transfer rate.
Your upload speed : 242424 bps, or 242 kbps.
Seems like broadband .. above the 1mbit barrier!
Works for me!
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02/07/03 EDIT:
Speeds are still holding perfectly. Speeds at 8:00pm are the same as 8:00am. I've tested it every night for the past week and it's always right where it should be, both on the SBC Speed Test and on »chi.speakeasy.net. Sync has never been lost either since the speed upgrade in December. Nice job SBC and Beach Boy and the others involved!
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01/30/03 EDIT:
My download speeds were dropping in the evening to about half or less of what they should have been. Felt *exactly* like an oversold network. Would have perfect speeds at 8:00am but lousy ones at 8:00pm. I (and several others who were experiencing the same problems) politely complained in the Ameritech forum. And you know what? Beach Boy, an internal SBC employee who is in the forum as part of his position, listened and got the PROBLEM FIXED!!! No "it's your fault, stupid customer, not ours." No "your speeds aren't guaranteed - they're good enough." He and his coworkers found the problem and fixed it. Speeds are now:
Your Throughput
Download = 1.289 Mbps
Upload = 245.94 kbps
And that was run at 7:30pm on a Thursday night. Perfect with the PPPoE overhead. Thanks so much to SBC for caring about this and doing something about it. I'm impressed.
Also, connection reliability has been stellar since my upgrade request was completed.
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12/10/02 EDIT:
I decided to upgrade my speed and called Team Data. They said no problem and it would be turned up in a week or so. Sure enough, on that day, I lost sync for a few minutes and when it came up, I was getting 648/235. Which said to me they goofed on the profile setting and set the upload correctly but not the download. Called tech support. Was transfered amongst several people since they either didn't know what I was talking about or didn't wish to dig into it. One person even said "648/225? That's pretty good speed. You're not happy?" [SIGH]. Finally got a guy who said I should wait til the end of the day as he showed the speed order upgrade still open. OK. Got a trouble ticket number and hung up. Waited a few hours and nothing changed so I called back to check on the repair status.. A few transfers later I was told the order's still going - wait was the suggestion again.
OK. Around the same time as the upload/no download occured, I posted in the Ameritech forum about it. Got a few replies. Then the line went totally dead. Waited a few hours and still had no sync at all. IM'd ADSL Guy from backup dial up around the end of the day. Was told the RT I was connected to was messed up. I know that ADSL Guy is daytime and Toaster2K is evenings so I waited a little more time til after business hours then I IM'd Toaster. A few rounds back and forth confirming the RT was messed and my profile was screwed. A few more IM rounds and about 11:00PM, it all came back up. Speed: 1265/245. Outstanding. THANKS SO MUCH TO ADSL GUY AND TOASTER2K!!!!
Moral of the story - if you have a due date for anything, wait until the day after that date before calling in if things aren't correct. With my impatience, I most likely forced something that should have been left alone and in the process, I broke it.....
Since that day, I've never lost sync or had any speeds less than about 1250/225ish. Very nice.
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11/24/02: EDIT:
I complained about having to use the CD to register a user name. I missed the link (»SBC DSL FAQ »How do I register a newly activated DSL line with SBC Yahoo?) in one of the FAQ's in the Ameritech forum that shows how to register a new SBC/Yahoo! DSL account without using the CD.
After tweaking, speed is solid 648/136 kbps. I'm very happy so far.
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ORIGINAL REVIEW: Been trying to get ANY DSL other than IDSL for 3+ years. When I bought a new house 3 years ago, I thought for sure the new wiring in the ground for the POTS service would make it that much easier for solid DSL. Nope. Fiber-in-the-line just like lots of folks.
Nonetheless... SBC/Ameritech just installed a brand new RT over the summer (right next to the old one) at the entrance to my subdivision. Ameritech's Team Data said it would be on by the end of November.
I tried to place the order online on 11/14. Wouldn't accept it saying their servers were down. Called instead. HelpfulOrderingGuy on the phone went through everything step by scripted step and it took quite awhile to order but he was complete.
Was given a turn on date of 12/2. Called today (11/20) to check on the order as the "Track Your Order" section of access.yahoo.com showed no order for me.
OrderCheckGuy was very helpful. Said service was to be on by the 22nd (10 days early!) and that the modem (Speedstream 5360) was shipped and scheduled to arrive today. Gave me the tracking #. Sure enough, UPS was at my door 3 hours later.
Plugged in the modem and got the DSL light. Hooked up the laptop and started the LONG process of setting it up with the supplied CD. Got to the "locating registration servers" and it kept timing out. Turns out even though it was using a Flash routine for the registration, the IE settings (set for proxy at work) blocked the access. Turned that off and the rest of the registration went fine.
Unfortunately, the CD adds ALL kinds of extra programs and other stuff. It practically wrecks the browser with all its crap. And you have to wade through rejecting all kinds of Yahoo! add ons from Consumer Reports subscriptions to extra SBC Yahoo! Photos and Briefcase Storage.
But once it was done (took almost an hour on my slow laptop), it rebooted and connected perfectly. Apparently, you need to go through the entire process once so you can get your primary user name and password. You can't get it any other way I don't think... Once it was done, put RASPPPoE on the main PC (that I didn't want clogged up) and it connected right off the bat.
First speed test showed:
2002-11-20 19:15:14 EST: 630 / 133
Your download speed : 630934 bps, or 630 kbps.
A 77 KB/sec transfer rate.
Your upload speed : 133578 bps, or 133 kbps.
So far, it's exactly what I'd hoped for. Can't speak for the connection reliability or Tech Support as it's too new to tell. I’ll update as things progress.
NOTE: On the "fill out the review" page, it asks for a rating of the "Mail,DNS,News" which so far works fine and I rated it five stars. Yet on the completed review, these show up as "Services" which might mean "how are the extras?" The extras of all the Yahoo! add on stuff isn't worth anything to me...
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 Review by Jan Janowski
UPDATED: 216 days ago
member for 9.4 years, 4147 visits, last login: a few hours ago
Skokie,Cook,IL
$24 per month
about 50 days
Ameritech
"Now it is pretty good!!!"
"First year & half pretty rocky!"
"Be happy it is not Year 2000 --- Service is night & day better now!"
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Way back in April/May of 2000, I ordered (April) got (May) the system. It took two installs, but it finally was installed. It was Up & Down for a year and a half.
In February of 2002 (while I was out of town, no less!) I ordered the 1.5/256 Pkg.
The wife tested the system, and found the upgrade was installed on the same day I ordered it.
In Summer of 2003 I switched from Un-bundled Loop to Lineshare, and added a Siecore Box outside, so I didn't have to add any filters. The "sidegrade" went smooth as silk.
(3/22,2004) I upgraded to the >6/>600 package... Capped downward to 3.2 but system is still solid, and trouble-free!
As Time went on, I checked with the folks, to see if a RT would ever be put near my house, so I could get past 3.2.... Was told it wouldn't be soon, so I downgraded to 3, well over a year ago.
~2006 downgraded to 3M cause RT is as close as CO is.
Been there ever since.
Even though the 'early' times were rocky, I can say that I'm More than Pleased with SBC/Ameritech DSL
Also would like to say that the support folk who hang out in the Ameritech/SBC/ATT/________ forum are the best! They WILL go through hoops to help you!
2009 update. With economy being what it is, wife wants to consolidate cable, internet and phone bills.. At this point, Comcast is our only choice. I don't want comcast, due to comcast support being argumentative... Every time I need support I'm treated like a know-nothing..... It's a fight to get them to even look at the system. 99% of the time I'm right. Wife is pushing... I'm resisting...
I hope UVerse gets to Skokie soon, or we may be on Comcast services....
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 Review by ctceo
UPDATED: 217 days ago
member for 8.5 years, 2417 visits, last login: a few hours ago
Mishawaka,St Joseph,IN
$35 per month
about 14 days
AT&T
"Speed for Price, Reliable Connection"
"Outsourced customer support is likely not able to help. Infrastructure is there for speeds, unwillingness to open up floodgates."
"If you have availability and want decent internet speeds for very competetive pricing AT&T Yahoo! is the way to go."
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I've had experience with SBC/Prodigy & Yahoo! DSL & Dial-Up for over 3 years, and have been happy with the service. Though the Technical support channels are a bit frustrating to deal with, they are easily navigated and help for what you are looking for is at the end of the tunnel. Well most of the time. As for the Dial-In I've had no problems finding a local number when traveling, and find this service to be handy for friends and family that cannot qualify and/or afford a high speed connection. Dial-In is Reliable, as fast or faster than competing providers, and never busy.
SBC/Ameritech (Now AT&T again), Has services comparable to competitor prices. Though pricing is left to be desired when ordering services individually the are still fair compared to other providers. My analog service has only failed 1 or 2 times in the 3 or so years I have had them, and has never had any quality issues.
Update 4/22/2009: Speed and Price keep getting better, though it could be faster. About 90% of my Comcast customers switch to AT&T DSL when they find that they are able to get service. Price has slightly gone down and re-negotiating is always much less painless than when dealing with Comcast. Installers are a mixed bag and I have has some surprises as well. Equipment that is provided used to be Siemens/Speedstream, but they have largely switched to Motorola and 2Wire. I will warn you that the Motorola modems are quite a bit more flaky than the old Speedstream ones.
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 Review by MagMan
UPDATED: 224 days ago
member for 6.1 years, 3154 visits, last login: a few hours ago
Westlake,Cuyahoga,OH
$19 per month (month by month)
about 7 days
Ameritech
"Very pleased with reliablity no down time"
" Now raising prices"
" Leary now with the direction they are going"
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Had no regrets going with AT&T best service for the price!!
I would suggest anyone looking for DSL to try AT&T in my opinion they are great.
U-Verse is here, but reluctant to try it because of the rumors of many problems.
Not happy now with $5 a month increase plus having previous e-mail problems...
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Review by MagMan
UPDATED: 224 days ago
member for 6.1 years, 3154 visits, last login: a few hours ago
Westlake,Cuyahoga,OH
$19 per month (month by month)
about 7 days
Ameritech
"Reliable"
" Want More Speed"
"Would recomend to any body wanting DSL"
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Would like to get faster speeds,need a closer RT or something.
I am currently at 19.95 a month for the express pkg for adding long distance to my phone service.
For anyone looking for DSL in there area AT&T is a good choice in my opinion.
Not happy now with $5 increase a month...
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 Review by gargzo
UPDATED: 228 days ago
member for 9 years, 3528 visits, last login: a few hours ago
South Bend,St Joseph,IN
$36 per month (12 month contract)
about 6 days
AT&T
"reliable,steady"
"none"
"nice"
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I switched from comcast to SBC/Yahoo DSL. Change over,self install went very smooth. My speed and latency is extremly stable. Altho my speed is a bit less on DL my UP is much improved. And my latency is great. I'm a happy camper. Saving a few bucks to boot.
Well now its been 4 years. Cost has come down and speed has gone up. Still liking my service.
Well since DSLREPORTS asked for an update here it is.
When AT&T revised their rate structure I decided to go for the 6000/768 package. Still very happy. Paying approx $35.00/mo plus tax. Price seems fair compared to Comcast in my area. Latency for gaming is great! Still a Happy Camper.
April 14,2009
really like the faster upload. I sling to work and it really improves the video quality.
Uverse will probably be coming soon but being an old gamer i'm not sure if i'll switch.
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Review by pbear957
Posted: 228 days ago
member for 1.1 years, 20 visits, last login: 40 days ago
Oconomowoc,Waukesha,WI
$30 per month
AT&T
"Have had it for over 5 yrs now, no problems, speed bloew cable away!"
"None"
"At least in my area, DSL Rocks! Cable Sucks....at any speed!"
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Just upgraded to 3Gps. Still blows Charter away at anyspeed. I can get a fast connection ANYTIME of the day. My DSL doesn't drop off when everyone gets home from work and check email. Service has been stellar, hardly any wait times to get through to a human
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Review by mike5026
UPDATED: 230 days ago
member for 2.1 years, 330 visits, last login: 2 days ago
Rockford,Winnebago,IL
$30 per month
AT&T
"Very cheap and sometimes can be reliable"
"For the most part I cannot get the elite speed and they been promising an upgrade by the poles"
"Awesome service bad overseas reps all this for No contract"
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Update: 4/12/2009
I have been on the Elite Speed for almost about two weeks straight without an issue also it has been warm out for the past couple days but it seemed that the speed went faster. People have been telling me the copper will heat up and will supposely making my speed slower and my modem would be able to support the speed. My speeds are currently 5.2MBPS which is not bad I don't want the full 6MBPS.
UPDATE 3/2/2009
I have been arguing with DSL retention to get me back on the elite speed since a dumbass tech downgraded me because he thought my line wasn't capable of handling any dsl speeds without coming out here. He was at Chicago when he checked the specs. Now I have been upgraded back to the elite speed with a cheaper deal of $30.00 per month which is awesome 5 dollars less than regularly priced.
Right now I just upgraded to the Elite speed for $35.00. I was currently under the Pro Speed for $20.00 promo with no contract. The service was up and running the day I called them. I originally had a speedstream modem until they replaced it with a Motorola 2100 I believe and haven't had issues with it. And the good experiences with this DSL service that I haven't really got any connection issues until upgrading to the Pro speed a couple months back then here I am again trying it out again.
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Review by ditka_b
UPDATED: 235 days ago
member for 8.1 years, 1760 visits, last login: 6 days ago
Barrington,Lake,IL
$35 per month (12 month contract)
about 5 days
Ameritech
"The support crew on dslreports from SBC(Beach boy and ADSL GUY"
"None really!"
"Can't beat the price or service"
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Still rocking and the best deal in town.
It's been a while so I decided to update, Moved into town almost 2 years ago and now have 6.0/768 for the kids and the XBOX and Wii couldn;t be any happier, No down time and speeds are always at top end. Price went from 27.95 to 34.95 even tho I went online and was offered the 27.95 weird. But all in all a great deal.
If anyone is wondering if ATT DSL is worth it the answer is a resounding YES GO FOR IT!
Well got VPN working well now so A #1 Best ISP around! Upgraded so both lines are 3.0 and kids love it. SBC IS THE BEST!
Wanted to update again.. SBC ROCKS!
ADSL GUYS is the best
I added a 2nd phoneline and wallah 3.0/416~
SBC is great , the guys in the SBC funhouse are all top notch and deserve huge kudos for all the people they help every day here.
Have 2 lines nor 1.5/384 (26.95) and 3.0/416 (36.95) both rock and the kids dont eat all my bandwith anymore  .
The 2-wire is great and I can use my laptop about anywhere in the small house I have.
I cant get my exchange email to work thru vpn but we cant have everything hehe.
Ive started about 6 relatives (and several more friends) with SBC and they are all happy as well. Cant beat the price and the speed and it's nice keeping the evil Comcast that wont bring cable to my house even tho its on my street away.
Happy Camper here!
WELL to update I got the help I needed from Beach Boy and ADSL GUY.
Afetr much work on their part Beach Boy got an order placed. We started at 192/128 then 384/128 then 1.5/128 and soon 1.5/256
Speeds are about same as my Earthlink DSL and its PPPOE as before so Im used to that. Was a long road back and with out these guys Id be dial up or Starbander(starband is great). THANKS BEACH BOY AND ADSL GUY for all your help and anyone with sbc dsl I reccomend them whole heartedly!
UPDATE!!!!!!!!!
ditka_b 60010 ameritech 1304/245 1500/256 5th 19:xx dsl.chcgil.ameritech.net
comment: 'SWEEEEEEEEEEEEEEEEEEEEEEET'
I LOVE SBC!!!!!!!!!!!
THANKS TO BEACHBOY, DSLGUY, BEATMEUP and all that assisted them at SBC. I was so ready to live without speed and these guys helped more than anyone could have ever asked. THANKS!!
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Review by rw123
UPDATED: 236 days ago
member for 5.8 years, 1839 visits, last login: 4 days ago
Indianapolis,Marion,IN
$29 per month (12 month contract)
about 4 days
Ameritech
"Good price, good uptime, good tier 2 support"
"tier 1 support"
"good product"
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All considered, patience has paid off when it came to phone support.
SBC Direct is great!
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