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All reviews of A-Link Network Services (DSL)


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Reviews:
3 reviews (3 good) (0 bad)
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Review by (hidden by request)
(review was emailed from domain arraydesign.com)
lodged 10.6 years ago

  • San Francisco,San Francisco,CA
  • Business customer
  • $225 per month
  • (12 month contract)
  • CLEC party: Covad
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Outstanding service. Installation (April 2001) ahead of schedule, worked
perfectly the first time. No outages so far.

Calling in for technical questions you actually get a human being before the
third ring.

Hans Camenzind
San Francisco

Comments:
Forums > comments on review of A-Link Network Services






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Review by bizblues See Profile
member for 11.3 years, 1 visits, last login: 11.3 years ago
lodged 11.3 years ago

  • Mountain View,Santa Clara,CA
  • $350 per month
  • about 20 days
  • SBC
  • CLEC party: Covad
  • "Excellent customer support. Proactively tell me when my line goes down"
  • "A little more expensive, but well worth it."
  • "Perfect for a small business with no technical staff."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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Value for money:

I've been an A-Link customer for over 5 years, first with ISDN and now with DSL. The only time the service went down was when the gardner cut the phone wire by mistake. They called to let me know within 5 minutes. They offer excellent customer support - even helped me configure new computers. I have 384 kbps service (the fastest I can get in my neighborhood) and web hosting. We have 3 computers on the network. We work out of our house (not an office building).

Comments:
Forums > comments on review of A-Link Network Services

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Review by (hidden by request)
(review was emailed from domain mktstar.com)
lodged 11.8 years ago

  • Bates City,Lafayette,MO
  • $40 per month
  • (month by month)
  • "Qualified sales professionals, excellent network reliability, superior customer service!"
  • "Honestly, None!"
  • "The way to go for either business or residential."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Excellent customer service! They send you customized reports on your usage
to determine if there are different plans that will better fit your needs.
Knowledgeable techs! I recommend to anyone-business or residential!

Comments:
Forums > comments on review of A-Link Network Services






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