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Review by JakeatUCLA  UPDATED: 7.8 years ago member for 8.8 years, 26 visits, last login: 3.4 years ago
Santa Monica,Los Angeles,CA
$40 per month (month by month)
about 22 days
Verizon (ex GTE)
"Inexpensive, fast, reliable, good customer support, self-install a breeze, no longterm contracts, no equipment charge"
"slightly erratic customer support, connection reliability"
"This is one great way to get DSL"
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I ordered their Bronze-plus rated at 768/128 online with one static IP. The modem arrived about 2 weeks later and was easy to hook up once the NICs worked in the PCs.On most tests I get about 708/120 after tweaks. Have only had one small problem when the connection failed and the support didn't answer my voicemails, but this was straightened out about 2 days later and since then it has worked fine. The amzing thing is that someone just answers the phone without any prompts or waiting, and will give good advice. You can also hook up a small LAN with a hub or switch and get 3-4 PCs on one account with one static IP. All I can say is that I don't know what all of the fuss is about since this was truly efffortless.
We have had some later problems with connections, especially in the evening;. I have called 101 and they have directed me to GTE. It turns out GTE has been great in terms of troubleshooting, with a live technician available at all hours, good advice, and upgrades (they sent me a replacement modem). I am still very happy overall with the service.
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Review by Torino69  Posted: 7.9 years ago member for 9.3 years, 267 visits, last login: 31 days ago
Hacienda Heights,Los Angeles,CA
$39 per month (month by month)
about 2 days
Verizon (ex GTE) CLEC party: Verizon (ex GTE)
"Always get Peak performance anytime of the week."
"----I honestly can't think of any"
"this is a GREAT dsl provider. Even after hours the support # connects you to the owner's home."
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I can't say how please I am with 101freeway.com. I had PCmagic until they dropped all of their DSL subscribers and left us to find a new ISP. I went with 101freeway.com and experienced the way DSL should be. Anytime of day, 7 days a week I can run a speed test and get between 620 and 680/kbps download with 100 to 121/kbps upload. That's with the 756/128 DSL subscriber plan.
I honestly hope, anyone who's looking to subscribe to DSL do themselves a favor and check out 101freeway.com.
-Ryan T. Tobin
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Review by philips66  Posted: 9 years ago member for 9 years, 3 visits, last login: 9 years ago
Santa Monica,Los Angeles,CA
$49 per month (month by month)
about 15 days
Verizon (ex GTE)
"Real people ALWAYS answer the phone! Month to month!"
"? none yet"
"Small operation means no long hold time!"
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I've been with them for about 4 months. They were the only place that didn't put me on hold. Whether it was for the initial install, or the service question about getting my email account set up, they always pick up the phone and answer your question. They don't try and get you into some long term contract either, its month-to-month.
They set me up with dynamic IP so I could run 3 computers off of the one line. While actually having all 3 surf at once gets slow, on a 786/128 line, that rarely occurs. Only real problem so far came from GTE, but even that was only for a few hours. I don't know all the ins and outs of DSL, but so far I have not noticed any real problems. Give them a try, worst case scenario, you get rid of them ...Remember, there's no long term contract!
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Review by (hidden by request) Posted: 9.2 years ago (review was emailed from domain yardi.com)
Santa Barbara,Santa Barbara,CA
$37 per month (12 month contract)
"A knowledgeable person answered the phone, they did what they promised on time."
"After struggling for months with GTE, I'm very pleased to have found them"
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After months trying to get GTE to deliver a residential DSL line, I called 101Freeway. They had it installed in a week. I had a question and they answered it quickly. The DSL service has been great! 101Freeway now hosts our website and email. I can highly recommend this company. I think you would be pleased with their quality and service.
Rick Hibbs rhibbs@hhnonline.com
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Review by randalldavis  Posted: 9.4 years ago member for 8.8 years, 22 visits, last login: 1.1 years ago
Santa Maria,Santa Barbara,CA
$49 per month (month by month)
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From: Santa Maria, CA Contract: $49.90 per month Contract: month to month Plus: They got me DSL from GTE when GTE said it wasn't available. I live 18255ft from the CO according to dslreports.com. Minus: None at this time. Bottom Line: I am extremely happy with 101freeway.com. They allow both of my computers on line at no additional cost.
When my neighbors tried to sign up for DSL through GTE, they were told it wasn't available, as we lived too far from the CO. I signed up through 101freeway.com because they said it was available. I expected it not to work, but to my amazement, I had DSL about a week later. I signed up for the 768/128 ADSL connection and every time I run the speed test I get above 713/121. I am very impressed.
Overall I have been very happy with this service and the customer support I received. I even got a call from 101freeway on July 4th checking to see if I was happy with my service. The technicians are very knowledgeable, and always happy to help when I call or email a question. They walked me through setting up windows 2000 Professional on both computers. It was very easy.
I definitely recommend them for DSL service!
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Review by tony1428  Posted: 9.5 years ago member for 9.5 years, 6 visits, last login: 9.4 years ago
Goleta,Santa Barbara,CA
$49 per month (month by month)
"The upgrade made all the difference."
"It took so long for the upgrade."
"Finally happy with my ISP."
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When I signed up a few months ago the sales person told me that they were getting ready for a big upgrade of thier service, and since they had the best prices I could find, I decided to sign up.
The first few months were OK. I saw some slowdowns at nights though. I kept waiting for this "big upgrade" but when I asked them about it they told me GTE was holding them up.
Well about three months later they finally did it and I have been flying ever since! It never slows down and I constantly see speeds of about 80-90K.
Overall I have been very happy with their service. The techs are knowledgeable, and always happy to help when I call.
If I had to write this a couple weeks ago it would have been a different story, but now I definately recomend them!
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