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Internet zap (izap) page on DSLReports
Six Month Rating Unavailable
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bullet 2 reviews (1 good) (0 bad)
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Review by agataric See Profile

  • Location: Chicago,Cook,IL
  • Cost: $50 per month (12 month contract)
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


DSL Reports
I recently had a nightmarish experience installing my DSL. My home
is in Chicago. I ordered a 12 month $50/month contract from Izap for
384k ADSL. This was back in September of last year. Now in the third
week of January the thing is finally working. Izap and Covad were both
very professional and helpful. Ameritech was just a bunch of clowns.
Covad and Ameritech both came to my house about 10 times each to get
this thing going. I spent enough time talking with the customer service
guy at Izap to consider him a personal friend. After threatening to
cancel some real progress was made and finally the four lights on the
DSL modem all turned green. Soon I was surfing the net at 42k/sec. Was
it worth it? Yes. But don't dump on your ISP or Covad for crappy
service. Ameritech has the most pathetic technicians and DSL setup you
can imagine. Order the service but don't hold your breath expecting for
prompt installation. Cable is coming to my neighborhood this year in
december. Maybe I will check them out when my DSL contract expires.

Good luck with getting DSL. You'll need it.

Alex

member for 14.6 years, 1 visits, last login: 14.6 years ago
lodged 14.7 years ago

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