how-to block ads
|
»next review in page
 Review by VinceA 
UPDATED: 9 years ago
member for 9.2 years, 2571 visits, last login: a few hours ago
 Bayonne,Hudson,NJ
 $47 per month (12 month contract)
 about 120 days
 Verizon
CLEC party: Rhythms
 "Responsive staff at LocalISP"
 "Verizon!!!!"
 "If your telco can get the line in then LocalISP can do a good job"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
The damn Verizon strike (and subsequent Verizon-inspired screw-ups) slowed my install to a crawl. LocalISP contacted Verizon to schedule my line install but in the interim Verizon went on strike which delayed things. Once they came back to work it seems their install DB was screwed up since every time LocalISP (and their installers) looked at the DB it showed that the line install was done (even though no one ever came to my house). Once we got that straightened out the LocalISP installer came back and did her job in 1 1/2 hours leaving me with a nice Cisco DSL 'modem' that I attached to my SMC Barricade switch/router/print server. This has been giving my house a nice 700K feed 
The downsides that I see right now are:
- no news server
- no multi-link PPP available for dialup
Those two limitation are causing me to keep my old ISP for dialup backup (not that bad of an option so I've got two separate ISPs in case of emergency) and news server needs.
11/30/2000:
Moved my domain mail service from previous ISP to LocalISP. So far so good. LocalISP gives me reasonably full control over the mailboxes via their web mail interface.
Followup comments: | Forums » comments on review of Local-ISP |
 | »next review in page (previous review)
Review by (hidden by request)
Posted: 9.1 years ago
(review was emailed from domain fnc.fujitsu.com)
Plano,Collin,TX
Contract price not specified.
Southwestern Bell
CLEC party: Rhythms
"quick response; a crew came out in less than four weeks"
"after crews had been out four days in a row, Rhythms cancelled saying no F1 pairs available"
"SWB, Rhythms, and LocalISP spent bucks, I got a refund, I'm back to square one"
| Pre Sales information:
Install Co-ordination:
Tech Support:
|
My CO is FRSCTXES. DSLReports says I am "about 39430 feet" from the CO. I ordered IDSL from LocalISP. They resell Rhythms DSL. A crew came out about four weeks after I placed my order. After four visits Rhythms cancelled the order, saying there were no spare pairs available. The Rhythms web site still claims to provide DSL on my telephone exchange.
The area is growing fast. I am not surprised that there are capacity problems.
My house is at the very edge of the Southwestern Bell service area, near the border with GTE.
You may be able to order DSL from that CO. Don't be surprised if they can't deliver.
LocalISP did the best they could. I believe incorrect or incomplete information from their vendor tripped them up. They no longer advertise DSL in Texas.
Followup comments: | Forums » comments on review of Local-ISP |
| »next review in page (previous review)
 Review by rukkian
Posted: 9.1 years ago
member for 9.1 years, 180 visits, last login: 5.8 years ago
Shakopee,Scott,MN
$47 per month (24 month contract)
about 45 days
Rhythms
CLEC party: Rhythms
"Good communication"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I ordered the service in Shakopee MN for rthyms radsl 768/408 with a free cisco router and a static ip. The contacted me a couple of days later saying they were processing my order. After about a week, they called and told me that the outside line install was set for fri sept 29th. The tuesday after the 29th, I got call from rythims with a preliminary date of tuesday 10-10-00 for the install. I called and they bumped it up to Friday 10-06 in the afternoon. The tech showed up, was new, but still got it all up and running. Everything thus far is going really smooth and easy. I havent had any down time yet and am getting 670/370 for speeds. So far, I would recommend this service to anybody in my area.
Followup comments: | Forums » comments on review of Local-ISP |
| »next review in page (previous review)
Review by csmart
Posted: 9.2 years ago
member for 9.2 years, 2 visits, last login: 8.4 years ago
Chatham,Morris,NJ
$49 per month (24 month contract)
Verizon
CLEC party: Rhythms
"Prompt to answer the phone, friendly, sympathetic"
"No clout with providers, in the dark about everything"
"Still no service after four months, and nothing in sight"
| Pre Sales information:
Install Co-ordination:
Tech Support:
Value for money:
|
LOCAL-ISP RESIDENTIAL IDSL SERVICE FOR CHATHAM TOWNSHIP, NJ
I was told by Local-ISP they could get 208k ADSL to me in May, so I ordered the service. At the beginning of June they told me that, due to distance, they can only offer 144k IDSL through Rhythms - fair enough - so I told them to proceed with install. ($49/mth for 24mths with free equipment.) Since then - nothing.
At long last they had Bell Atlantic due to come out Aug 6 (before the strike) but that did not happen. Bell was due again Aug 22, but again nothing. Well we all know of Bell Atlantic's sad failings, but Local-ISP clearly have ZERO clout with Rhythms or Bell. Now four months after signing up they still have no idea when I can get IDSL installed.
They are pleasant when I call, but have no idea what is happening and are too terrified to call Rhythms or Bell and ask for straight answers, let alone apply any pressure.
Clearly Local-ISP are failing to deliver on the agreement I signed up for. Perhaps I should look to Phoenix for the same IDSL service, since doubtless I would get further up the Bell Atlantic list due to some byzantine policy. I guess I could look at one-way cable modem service from the evil RCN.
Followup comments: | Forums » comments on review of Local-ISP |
| »next review in page (previous review)
Review by kapt2
Posted: 9.2 years ago
member for 9.4 years, 522 visits, last login: 6.6 years ago
Clifton,Passaic,NJ
$49 per month (12 month contract)
Verizon
CLEC party: NorthPoint
"NONE"
"Poor communication , Poor Web Support, Tech support is untrained"
"Stay away, far away. They get your deposit and then everything falls apart."
| Pre Sales information:
Install Co-ordination:
Tech Support:
Services:
Value for money:
|
On June 26th I received a confirmation via email of my order of 784/392 via Northpoint from Local ISP. On July 28th I received in the mail a letter from Phoenix DSL about installation, that it would take place within the next 10 days. I called Local ISP to see if they were resellers of phoenix. Tech Support told me that Phoenix was part of Rhythms. I tried to tell them that they are an ISP, he disagreed. So I said, well even if your right, I ordered via Northpoint. I was put on hold, and then told they were part of Northpoint. At this point I was getting very upset with the tech support. I asked to talk to his superior. He told me that he was not available, I told him I would hold. Again I was told he was not available, very upset I demanded to talk to his superior. Within 10 seconds his superior was on the phone. In the heat of my frustration I canceled my order. After waiting 5 weeks and hearing about the upcoming strike, I didn't want to put off getting DSL any longer. I calmed down and wrote an email to the manager. I explained that I would like to keep my order if they could keep the same time line I was on. I was assured that since the cancellation was put in on the weekend, that he could stop it. On August 15th I emailed Local ISP about the status of my order. I then called on the 16th to get an answer. I was told because of the Bell Atlantic strike, that they couldn't get a status of my order. It is now September 4th, 70 days from my confirmation of my order. And I have not heard one thing from them.
As much as I like to try to give my business to local companies, at this time I would have to recommend people look somewhere else for service. There communication is poor and service for the price is not that great. There account includes 3 email address, no web space, no news server and no dial-up service. So if your DSL goes down you have no back up plan to get online without paying for another account.
Kirk Wolthouse
Followup comments: | Forums » comments on review of Local-ISP |
| »next review in page (previous review)
Review by NanoWizard
Posted: 9.3 years ago
member for 9.3 years, 4 visits, last login: 9.3 years ago
Caldwell,Essex,NJ
$47 per month (12 month contract)
"Communication: Telephone and Email"
"No information about their service unless you email or call them. Their website is a joke."
"Make sure you know exactly what you are paying for before you sign up for anything with them."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I signed up for RADSL access with them in the belief that they would install the DSL access onto one of my existing telephone lines which would allow me to have voice communication at the same time as I was on the internet. Well, I was wrong... According to them their version RADSL is a separate non-voice DSL line which I found contradictory to what I thought basic ADSL service provides. I didn't find this out until unfortunetly I paid for the first month, but before it was installed. So, I lost my deposit because I canceled. The residential price includes the separate telephone line which is good along with the dsl modem.
In addition, they also do not offer a Public IP address, so that means you can not be accessed by any machine directly from the outside unless you sign up
for the Business plan. This is good for security, but if you have any hope of providing a server, you're out of luck. Therefore for all you gamers out there, you
can not provide a game server (Quake, Halflife...) , ftp server, web server.... etc. Something to think about when you are paying $47 bux per month on DSL access.
Basically, if you do not care about having another telephone line installed in your house and you not want to be a server then it's fine for me it wasn't the case and I would rather choose to be a server than not have the option at all.
Followup comments: | Forums » comments on review of Local-ISP |
|
|
Local-ISP
