Review by (hidden by request)
- Location: Washington,District Of Columbia,DC
- Cost Contract price not specified.
|Pre Sales information:|
Value for money:
I ordered 384K DSL line from Qwest on September 15th.
They have to be the worst company I have ever done business with. My sales rep and intial provisioner never (and I mean NEVER) returned any telephone calls or emails after I signed the contract.
Qwest failed to coordinate their vendors/suppliers and caused me to miss work on 5 separate occassions when their contracters failed to show up. The contractors claim Qwest never provided them with the info and I belive them.
I would reccommend going with anyone EXCEPT Qwest.
When the line was finally delivered, Qwest had not "connected" it into their network so I still had no connectivity.
They are a complete waste of time.
Of course, I am a dissatisfied customer, but as a network architect, I know what minimum standards ot expect from service providers.
Qwest falls short - so short that I can't even see them on the scale.
(review was emailed from domain gwu.edu)
lodged 15 years ago