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Qwest.net page on DSLReports
Six Month Rating
Closed to new reviews.

bullet 872 reviews (473 good) (210 bad)

Review by (hidden by request)

  • Location: Washington,District Of Columbia,DC
  • Cost Contract price not specified.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

I ordered 384K DSL line from Qwest on September 15th.

They have to be the worst company I have ever done business with. My sales rep and intial provisioner never (and I mean NEVER) returned any telephone calls or emails after I signed the contract.

Qwest failed to coordinate their vendors/suppliers and caused me to miss work on 5 separate occassions when their contracters failed to show up. The contractors claim Qwest never provided them with the info and I belive them.

I would reccommend going with anyone EXCEPT Qwest.

When the line was finally delivered, Qwest had not "connected" it into their network so I still had no connectivity.

They are a complete waste of time.

Of course, I am a dissatisfied customer, but as a network architect, I know what minimum standards ot expect from service providers.

Qwest falls short - so short that I can't even see them on the scale.

(review was emailed from domain gwu.edu)
lodged 15 years ago