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Review by scott wood 
Posted: 8.2 years ago
member for 8.2 years, 1 visits, last login: 8.2 years ago
 Charlotte,Mecklenburg,NC
 Business customer
 $359 per month (12 month contract)
 about 15 days
 BellSouth
CLEC party: BTI
 "Tim Hamrick (DSL Market Manager) always helpful"
 "TECH SUPPORT NEEDS MORE BODYS"
 "GOOD SERVICE NO PROBLEMS"
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 Review by natedj
Posted: 8.2 years ago
member for 8.4 years, 4504 visits, last login: a few minutes ago
Columbia,Richland,SC
Contract price not specified.
about 30 days
BellSouth
CLEC party: BTI
"fast reliable connection"
"none...at least none that they're responsible for"
"gotta a business place ........then go for it."
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At the office, we have been using dial up for years, and to make matters worse, our 56k modem was only on one computer, the secetary's, so we pretty much had to play musical chairs when it came to getting on the internet. I then suggested that we get a dsl line and network it through the office.
So we tried dsl ISP #1...."connect south." they had us up and running in about 30 days and after that we had the luxury of dsl on every computer for 30 days.....until they went out of business.
Now everyone in the office knows what DSl taste like and refused to go back to the screeching modem connection.
So we tried ISP #2...."bellsouth." Now bellsouth has good service, because I'm a BSFA customer for a year now (at my house) but they was a major misunderstanding and bad billing that happened that we decide not to go with them
for example...they were billing my business for routers and service even when we had the dial up connection with AOL. They had my home connection/billing somehow linked to my job so-called accout that was not even existing and we had to pay a 600$ charge for some other crap ...and the list goes on.
So we tried ISp #3 ...."Covad" and if you've been keeping up with current events, you can pretty much predict the out come of that ordeal.....they had promisd that we'll be up in 2 weeks from the time the paper work was finished.Needless to say that we waited 2 weeks...4 weeks ....3 months and then they called us at the end of the 3 months to say that they are no longer servicing our area.
So we tried ISP #4 ....."Bti" and after the paper work, they too said two weeks, now we all have a bad taste in our mouths for so called 2 weeks up time so we were like "yeah right" but in three and a half weeks I was at my desk typing in d-s-l-r-e-p-o-r-t-s-.-c-o-m. and low and behold we were up again.
Service so far has been great. we have a 756 download and 356 up load and I swear that my download speeds at the house (1.5) is no faster that what we have at the office.
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Review by knight2bsc
Posted: 8.4 years ago
member for 8.4 years, 3 visits, last login: 5 years ago
Columbia,Richland,SC
$59 per month (12 month contract)
about 30 days
CLEC party: BTI
"Great customer service and connection!!! It is much better and is as fast as my cable modem."
"I love it!!!!!!!!!!!!!!"
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BTI is a great company. They delivered on their promises and I am a very happy customer. I would recommend BTI to my friends. I ordered a 144KB IDSL circuit and it perform at or around 144KB. I have a fixed IP and can use it to VPN into the office. I love the service. I order my line in April and it was installed in 30 business days.
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Review by abranch
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago
Wilmington,New Hanover,NC
Business customer
$166 per month
about 90 days
BTI
CLEC party: BTI
"Our company loves the high speed internet access. Works like a charm!"
"Took a long time from when order was placed until line installed."
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We love our DSL hookup. We have had it for several months and have not had any problems. I don't know how we did without it!
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Review by Guffey9
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago
Cornelius,Mecklenburg,NC
Business customer
Contract price not specified.
BellSouth
CLEC party: Covad
"we did not have BTI DSL"
"Get rid of COVAD!!!"
"BTI DSL (not adsl) needs to work their way to Lake Norman area"
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Covad SUCKED!!!! The never showed up when they were suppose and not did they do damage to our business but I also had BTI Installed in my home on Jan 19th, 2001 but it was NEVER turned up. Therefore I had it removed a month later when I started getting bills for system I could not use...
My business partner is the one that had to get the setting for us to operate and we have had problems with other customers that we have referred.. Currently BTI's cost are to high Bell South is lower then you are and people are price checking..
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Review by parney700
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago
Charlotte,Mecklenburg,NC
Business customer
$99 per month (12 month contract)
about 45 days
BellSouth
CLEC party: BTI
"Very Dependable, Great Technicial Support"
"Great value for the dollar"
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BTI provides an excellent and dependable DSL service.
I wish that all other telco companies were this dependable and easy to work with!
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Review by GWK
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago
Raleigh,Wake,NC
Business customer
$99 per month
BellSouth
CLEC party: BTI
"Service, support."
"None"
"Excellent value!!"
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No problems. Highly recommend BTI!
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Review by bcscentral
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago
Charlotte,Mecklenburg,NC
$99 per month (12 month contract)
about 24 days
"Efficient provider, friendly reps, dependable, consistant speed and connect."
"Recommended as a business solution"
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Although a 144 IDSL connection, as well as being a bit more expensive, is somewhat slower than DSL or Cable, the dependability is what counts. When internet connection and dependability is a major importance to your business, there is no other choice.
Better Computer Services is a sales, services, repairs, and networking company. We tried Bell South DSL and found it very lacking in dependability, thus we began searching for a better solution.
BTI has consistantly provided the quality of service our company requires. I highly recommend them.
Better Computer Services;
Mike Harrington
Owner
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Review by Bonk5
Posted: 8.6 years ago
member for 8.6 years, 2 visits, last login: 8.6 years ago
Raleigh,Wake,NC
$59 per month (12 month contract)
about 30 days
BTI
CLEC party: BTI
"price, service, static IP and quick delivery time"
"Newsgroups"
"Definitely worth getting. This company knows what they are doing"
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I ordered BTI IDSL service, I live just outside the range of ADSL and SDSL, on June 6, 2000 and by July 6 I had my service up and running. The only complaint I have is that the DSL caused some static on my voice line, but that is because the existing wiring in my house was CAT 2 wiring which Bell probably installed. BTI replaced the old CAT2 wiring with CAT 5 at no extra cost, problem solved. My speed's run at 140kbps, while not blazing fast, it sure beats the nigtmare of dial-up. Also, when I ordered the service I asked for a modem, they were giving those to customer's who signed one year commitment's and to my surprise I got a router at no extra cost. The feature I like most about my BTI DSL service is that I get a static IP address and my DSL service is a true dedicated connection to the internet, it's not shared like other service's.
I would recommend BTI DSL to anybody !
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Review by (hidden by request)
Posted: 8.6 years ago
(review was emailed from domain btitelecom.net)
Cary,Wake,NC
Contract price not specified.
BTI
"Good Value"
"Good Value."
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BTI Service:
We have had BTI DSL for two months. We have experienced no service problems
or network problems. We choose BTI because it is less expensive than the
some of the competition and faster than some of the others.
The lineman installed wires to network the DSL into our network hub.
Installation was $50. Customer Service instructed us how to configure our
computers to work with the new service. Configuration took 25 minutes and
was free of charge.
DSL Impact on Our Business:
BTI Telecom provides DSL service to our small insurance agency. DSL has
helped us in two main ways. 1. It allows us to eliminate our office supply
of obscure insurance forms because we can now quickly download many forms
from insurance company Web sites. In the past, regular modem internet
access was so slow that downloading the forms was impractical. 2. DSL
allows us to maintain all day access to insurance company web sites. Its
speed makes it practical to check medical providers and insurance benefits
online allowing us to discard volumes of paper directories. As a valuable
bonus, the online information is always the most up to date!
So far so good!
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