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Review by (hidden by request)
Posted: 9.4 years ago
(review was emailed from domain software-dynamics.com)
 Wilmington,New Hanover,NC
 Business customer
 $139 per month (12 month contract)
 "saves me time on my email attachments"
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We are a software company that sends many program fixes as attachments
using email. Now they just blip blip by, instead of wait wait when we
were connected via a modem to an ISP.
Thanks
Larry Bell
Software Dynamics, Inc.
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Review by tkelley 
Posted: 9.4 years ago
member for 9.4 years, 1 visits, last login: 9.4 years ago
Charlotte,Mecklenburg,NC
Business customer
$139 per month (6 month contract)
"Hookup was quick and easy"
 "Have lost connection twice in 2.5 months"
 "good value"
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The hookup was quick and easy. The system is fairly reliable and is a good value. Tom Kelley
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Review by muccim
Posted: 9.4 years ago
(review was emailed from domain hotmail.com)
Raleigh,Wake,NC
Business customer
$89 per month (12 month contract)
"Reliable service and good information from representatives"
"Too high of price"
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I would like to review my DSL service
________________________________________________________________________
Get Your Private, Free E-mail from MSN Hotmail at »www.hotmail.com
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Review by david herring
Posted: 9.4 years ago
member for 9.4 years, 2 visits, last login: 9.4 years ago
Raleigh,Wake,NC
Business customer
$140 per month (24 month contract)
" Great pre sale info and industry insight"
" Turnaround time was good"
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144k to 288k 'Bonded' offerings. Both were much better than any dial up product. Signed on for 24 months. Install was painless, tech was very helpful.
Computer store (Jano) helped me purchase the correct nic card, explained the install process and set expectations. Overall --a good experience...
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Review by (hidden by request)
Posted: 9.4 years ago
(review was emailed from domain photoprofits.com)
Greensboro,Guilford,NC
Business customer
$130 per month (month by month)
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I have had DSL service through BTI communications for about 2 weeks and
I love it. We are on a network and the techs made certain that
everything was working before they left. Other companies wanted to
instal the line but offered no additional support. I'm not that
technically savvy all I know is when I turn on the computer I'm on the
web.
I definitely give them two thumbs up!
--
Steve Willingham
Photo Imaging Entrepreneur
2627 Grimsley Street
Greensboro, NC 27409
800-854-4119 ext 217
Fax 336-854-8566
swillingham@photoprofits.com
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Review by (hidden by request)
Posted: 9.5 years ago
(review was emailed from domain pcservicesonline.com)
Wilmington,New Hanover,NC
Business customer
$89 per month (12 month contract)
"Excellent Service, quality and tech support"
"none"
"Great Deal! Highly recommend BTI"
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I run a local computer store in Wilmington, NC named PC Upgraders. I
would like to express my complete satisfaction with BTI's DSL service.
There was about a thirty day wait period for install but that was due to
the local phone company (Bell South) having to install something on our
lines to make them capable of DSL. BTI's install technician was here 3
days after Bellsouth got there part done (3.5wk wait). He was friendly,
quick and to the point. Very good attributes when your trying to do
business while he's working.
We have had the service about a month now, and must say it has been all
we have hoped for. No down time so far, and consistent speeds.
I would highly recommend anyone in the BTI service area to strongly
consider them for their high speed internet access.
Thank You,
Michael Bartholomew
PC Upgraders of Wilmington
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Review by worldkey
Posted: 9.5 years ago
member for 9.5 years, 1 visits, last login: 9.5 years ago
Raleigh,Wake,NC
Business customer
Contract price not specified. (12 month contract)
"Told me it wouls take up to 3 months and completed it in 3 weeks."
"Great Experience."
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I recently had DSL hooked up by BTI in Raleigh, NC. From the date of order they installed my DSL within 3 weeks. The technician who came out was very helpful in explaining DSL when they came here and they set up all PC's so that they operate correctly.
The DSL has really made our internet applications run quicker.
They called twice to make sure everything was running smoothly and that we were happy.
I give them very positive reviews.
Robert S. Caulfield
World Key Consulting Solutions, Inc
5540 McNeely Drive, Suite 201
Raleigh, NC 27612
Phone: 919.785.7070
Fax: 919.785.9008
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Review by shonsaya
Posted: 9.6 years ago
(review was emailed from domain btitelecom.net)
Raleigh,Wake,NC
Business customer
$90 per month (12 month contract)
"Great technical support. All promises and appts. kept. Nice people to work with. DSL works perfectly"
"My computers had configuration problems when the Ethernet card I purchased was inserted. But tech support stayed with us."
"Try BTI. Good company with well trained well mannered personnel."
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I called up BTI, who has been our long distance carrier for the past three
years, and spoke to Alan Green, their Sales Rep. He patiently answered all
my questions, promply returned my calls and was helpful and knowledgeable.
I ordered DSL for two computers in my office. Their technician, Jason Reed,
arrived on the scheduled day and was mannerly, well groomed and well
trained. We ran into some configuration problems with the Ethernet cards I
had purchased, so Jason called BTI's Network Administrator, Eric Restor, who
stayed on the phone with us for as long as it took to straighten out the
configurations. Eric is an excellent trouble shooter with vast experience,
and he stayed on the speaker phone for hours and never let us down. The
registry had to be changed on one computer, and Eric called Joel. Over the
phone Joel guided us through deleting some problem files in my registry, a
very delicate operation, and he did it perfectly. DSL is now working
wonderfully fast on both computers and I was so pleased with the product,
the pricing, and the expert technicians that BTI supplied, that I wrote
letters of recommendation to their supervisors, applauding their technicians
in every area. I would highly recommend BTI for DSL. Also, we have been so
happy with their long distance service that over the years we tore up $250
worth of AT&T's checks because we wouldn't "switch." We are loyal and
delighted customers of BTI. Try them. You'll like them.
Shonsaya Owen, Raleigh, NC
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Review by chaknigh
Posted: 9.6 years ago
member for 9.7 years, 24 visits, last login: 8.4 years ago
Burlington,Alamance,NC
$90 per month (12 month contract)
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On January 31,I placed my order for IDSL through BTI Telecom and was told that it would take 45 days until my circuit was installed, turned-on and tested. By 9:00 AM on February 25,I was surfing the 'Net with my new IDSL line. I am extremely pleased with the speed and quality of my service and have recommended BTI and my sales representative, Kent Lieske, to several of my friends and family. After reading the reviews of other providers in DSLReports, I feel lucky to have my service with a company concerned with exceeding their customer's expectations.
Charles Knight
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Review by well1
Posted: 9.7 years ago
(review was emailed from domain bellsouth.net)
Raleigh,Wake,NC
$69 per month (12 month contract)
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I can't say enough about my DSL service from BTI. My response time is almost instantaneous. My wife raves about it as she rarely would log on using the dial up access due to the time it took to download information. I was a little intimidated setting up the service but used BTI's help desk to walk me through the process. Please e-mail me with the formal survey.
Sincerly
Tom Welliver
well1@bellsouth.net
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