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All reviews of BTI


company no longer in operation
Ad-hoc BTI Forum

Reviews:
read 58 reviews (46 positive) (2 negative)
No six month summary.
Closed to new reviews.

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Review by scott wood See Profile
Posted: 8.2 years ago
member for 8.2 years, 1 visits, last login: 8.2 years ago


Charlotte,Mecklenburg,NC
Business customer
$359 per month (12 month contract)
about 15 days
BellSouth
CLEC party: BTI
"Tim Hamrick (DSL Market Manager) always helpful"
"TECH SUPPORT NEEDS MORE BODYS"
"GOOD SERVICE NO PROBLEMS"
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Install Co-ordination:
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Review by knight2bsc See Profile
Posted: 8.5 years ago
member for 8.5 years, 3 visits, last login: 5 years ago


Columbia,Richland,SC
$59 per month (12 month contract)
about 30 days
CLEC party: BTI
"Great customer service and connection!!! It is much better and is as fast as my cable modem."
"I love it!!!!!!!!!!!!!!"
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    BTI is a great company. They delivered on their promises and I am a very happy customer. I would recommend BTI to my friends. I ordered a 144KB IDSL circuit and it perform at or around 144KB. I have a fixed IP and can use it to VPN into the office. I love the service. I order my line in April and it was installed in 30 business days.



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Review by abranch See Profile
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago


Wilmington,New Hanover,NC
Business customer
$166 per month
about 90 days
BTI
CLEC party: BTI
"Our company loves the high speed internet access. Works like a charm!"
"Took a long time from when order was placed until line installed."
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    We love our DSL hookup. We have had it for several months and have not had any problems. I don't know how we did without it!

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Review by parney700 See Profile
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago


Charlotte,Mecklenburg,NC
Business customer
$99 per month (12 month contract)
about 45 days
BellSouth
CLEC party: BTI
"Very Dependable, Great Technicial Support"
"Great value for the dollar"
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    BTI provides an excellent and dependable DSL service.

    I wish that all other telco companies were this dependable and easy to work with!

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Review by GWK See Profile
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago


Raleigh,Wake,NC
Business customer
$99 per month
BellSouth
CLEC party: BTI
"Service, support."
"None"
"Excellent value!!"
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    No problems. Highly recommend BTI!

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Review by bcscentral See Profile
Posted: 8.6 years ago
member for 8.6 years, 1 visits, last login: 8.6 years ago


Charlotte,Mecklenburg,NC
$99 per month (12 month contract)
about 24 days
"Efficient provider, friendly reps, dependable, consistant speed and connect."
"Recommended as a business solution"
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    Although a 144 IDSL connection, as well as being a bit more expensive, is somewhat slower than DSL or Cable, the dependability is what counts. When internet connection and dependability is a major importance to your business, there is no other choice.

    Better Computer Services is a sales, services, repairs, and networking company. We tried Bell South DSL and found it very lacking in dependability, thus we began searching for a better solution.

    BTI has consistantly provided the quality of service our company requires. I highly recommend them.

    Better Computer Services;
    Mike Harrington
    Owner

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Review by Bonk5 See Profile
Posted: 8.7 years ago
member for 8.7 years, 2 visits, last login: 8.7 years ago


Raleigh,Wake,NC
$59 per month (12 month contract)
about 30 days
BTI
CLEC party: BTI
"price, service, static IP and quick delivery time"
"Newsgroups"
"Definitely worth getting. This company knows what they are doing"
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    I ordered BTI IDSL service, I live just outside the range of ADSL and SDSL, on June 6, 2000 and by July 6 I had my service up and running. The only complaint I have is that the DSL caused some static on my voice line, but that is because the existing wiring in my house was CAT 2 wiring which Bell probably installed. BTI replaced the old CAT2 wiring with CAT 5 at no extra cost, problem solved. My speed's run at 140kbps, while not blazing fast, it sure beats the nigtmare of dial-up. Also, when I ordered the service I asked for a modem, they were giving those to customer's who signed one year commitment's and to my surprise I got a router at no extra cost. The feature I like most about my BTI DSL service is that I get a static IP address and my DSL service is a true dedicated connection to the internet, it's not shared like other service's.

    I would recommend BTI DSL to anybody !

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Review by (hidden by request)
Posted: 8.7 years ago
(review was emailed from domain btitelecom.net)


Cary,Wake,NC
Contract price not specified.
BTI
"Good Value"
"Good Value."
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    BTI Service:

    We have had BTI DSL for two months. We have experienced no service problems
    or network problems. We choose BTI because it is less expensive than the
    some of the competition and faster than some of the others.

    The lineman installed wires to network the DSL into our network hub.
    Installation was $50. Customer Service instructed us how to configure our
    computers to work with the new service. Configuration took 25 minutes and
    was free of charge.

    DSL Impact on Our Business:

    BTI Telecom provides DSL service to our small insurance agency. DSL has
    helped us in two main ways. 1. It allows us to eliminate our office supply
    of obscure insurance forms because we can now quickly download many forms
    from insurance company Web sites. In the past, regular modem internet
    access was so slow that downloading the forms was impractical. 2. DSL
    allows us to maintain all day access to insurance company web sites. Its
    speed makes it practical to check medical providers and insurance benefits
    online allowing us to discard volumes of paper directories. As a valuable
    bonus, the online information is always the most up to date!

    So far so good!



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Review by dlorick
Posted: 8.7 years ago
(review was emailed from domain lorick.com)


Columbia,Richland,SC
Business customer
$169 per month (24 month contract)
Pre Sales information:
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    David S. Lorick
    Lorick Office Products
    910 Washington Street
    Columbia, SC 29201
    Phone: 803-252-5380
    Fax: 803-799-2342
    www.lorick.com


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Review by (hidden by request)
Posted: 8.8 years ago
(review was emailed from domain hrvc.com)


Wilmington,New Hanover,NC
Business customer
$133 per month (24 month contract)
BellSouth
CLEC party: BellSouth
"surfin"
"nada"
"go 4 it"
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    To whom it may concern,

    I wanted to write to you concerning my local DSL provider located in
    Wilmington, NC. I have had my local, long-distance, and internet
    service transferred to BTI. As the network administrator new to my
    current company, I was very excited when BTI's support team was
    available on Saturday afternoon to help me. The assisted me with
    reprogramming my router, and got my network off the ground.

    Not once since last September (5 months now) have I had 1 minute of down
    time. The service and technical staff is excellent. The billing is
    combined with all of my other services in one convenient bill, and most
    importantly my employees are saving time on the net.

    As a past customer service specialist for a major bank, we always
    advised our associates to not only meet the customer's expectations but
    to exceed them. BTI has most definitely exceeded all of my company's
    expectations and more.

    I ask that you please let other businesses and homes in our area know
    what a great job BTI is doing.

    Sincerely,

    Brian Barte
    Systems Administrator
    Howard RV Center
    Wilmington, NC

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