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Review by pfrisbie 
Posted: 8.3 years ago
member for 8.3 years, 3 visits, last login: 8 years ago
 Ukiah,Mendocino,CA
 $57 per month (12 month contract)
 about 23 days
 SBC
CLEC party: SBC
 "Great customer service by phone, email, and special news groups. Free dialup account for a backup or for travel."
 "Relies on SBC (PacBell) for the DSL service."
 "I love my 1.5 Mbps download speed! It is worth the extra $39 a month for the DSL line."
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Sonic.net is a great local ISP. I did not directly join Sonic.net; I was being serviced by Zap Communications in Ukiah when they were sold to Sonic.net. I had paid for a year of service with Zap, so I stayed with Sonic.net until the contract ran out to see how they were. Sonic.net proved to have great service, even when I wanted to cancel the virtual hosting for my web site and move it to my own server on my DSL line. I have been happy with my decision to stay with them.
I was very lucky on my install. PacBell was not backlogged at the time, so my service was activated in about three weeks. I did the self install; all the PacBell installer had to do was run a new line to the location of my router. Sonic.net had already sent me the TCP/IP config information for my static IP address. I had the router and two PCs already set up, so the DSL worked as soon as the line was plugged in. My speed was not capped, so I get the full 1.5 Mbps download speed.
I have only had a few outages in the last 18 months since DSL was installed. One was for just over a day, and it affected many users for several ISPs in Ukiah. Another was just a few hours, affecting ALL DSL customers in Ukiah, and another one just last week for about 8 hours that affected just Sonic.net customers. I love running my own webserver for my domain (»www.hawksoft.com). I could not have gained this experience with out the relitively low cost of DSL.
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Review by GrahamCalTEG
Posted: 8.3 years ago
member for 8.3 years, 67 visits, last login: 7.7 years ago
Santa Cruz,Santa Cruz,CA
$57 per month (12 month contract)
about 10 days
SBC
"Excellent customer service, service reliability exceeds expectations, connection speeds exceed expectations, great news"
"They represent serious competition to Pac Bell Internet, so SBC-ASI doesn't do Sonic.net any favours"
"Definitely a worthwhile ISP - they treat their customers right"
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* Business (non-profit organization) installation (I also posted a review for my home DSL installation, also with Sonic.net)
We ordered 384Kb down / 128Kb up and got 1.5Mb down / 128Kb up.
We pay $20/mo to Sonic.net (DSL, nationwide roaming, 4 static IPs) and $37/mo to SBC-ASI. As of 8/23/01, Sonic announced that they now include 4 static IPs in their standard DSL package at no additional charge. I used to have to pay $12/mo for 4 static IPs rather than 1 - needly to say, I'm quite pleased.
The order/install process went smoothly.
We use an Alcatel 1000 bridge and a Netgear SOHO router.
We have 4 static IP addresses and 4 'vanity' hostnames in the Sonic.net domain.
One of the most impressive aspects of Sonic.net is the fact that their CEO and sysadmins are all active in newsgroup-based tech support.
They're real live human beings, and nice ones at that.
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Review by gf1984
Posted: 8.3 years ago
member for 8.3 years, 1 visits, last login: 8.3 years ago
Santa Cruz,Santa Cruz,CA
$54 per month (12 month contract)
SBC
CLEC party: SBC
"Excellent customer service, service reliability exceeds expectations, connection speed exceeds expectations, great news server"
"They represent serious competition to Pac Bell Internet, so SBC-ASI doesn't do Sonic.net any favours"
"Definitely a worthwhile ISP - they treat their customers right"
| Pre Sales information:
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* Home/residential installation (I also posted a review for my business DSL installation, also with Sonic.net)
I ordered 384Kb down / 128Kb up and got 1.5Mb down / 128Kb up.
I pay $17/mo to Sonic.net (pre-paid 1 year in advance) and $37/mo to SBC-ASI.
The order/install process went smoothly except when I screwed up my own house wiring, at which point Sonic.net was very helpful in troubleshooting what turned out to be a problem caused by me.
I use an Alcatel 1000 bridge and a Linksys SOHO router, both of which I had leftover from a previous DSL installation with another company.
I have a static IP address.
One of the most impressive aspects of Sonic.net is the fact that their CEO and sysadmins are all active in newsgroup-based tech support. They're real live human beings, and nice ones at that.
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Review by (hidden by request)
Posted: 8.4 years ago
(review was emailed from domain jacksonlewis.com)
San Francisco,San Francisco,CA
$55 per month (12 month contract)
SBC
"No long wait for service"
"Nothing so far"
"Great Deal"
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I must say I am very happy with the guys at Sonic. Ordered DSL service on
6/21. Got Pacbell confirmation with install date (7/3/01) one day later!!!
Service was already active on 7/2. I did not see any technician at my
apartment since I did the selfinstall which was very easy. I ran the
bandwidth test: 1124down/110up.
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Review by (hidden by request)
Posted: 8.5 years ago
(review was emailed from domain primesource.org)
Santa Rosa,Sonoma,CA
$55 per month (12 month contract)
SBC
"Great customer service"
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When I was shopping for DSL, I had the option of getting DSL + ISP services
directly from Pac Bell, or paying another $5/month to have Sonic.net as my
ISP (~$55/month total, vs. $50/month from Pacbell). I am VERY glad that I
chose to go with Sonic. Their tech support is very good and the customer
service is awesome. They do a great deal to help make up for Pac Bell's
inherently unhelpful nature. I would recommend them to anyone
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Review by hesnikke
Posted: 9 years ago
member for 10 years, 14 visits, last login: 5.8 years ago
Sebastopol,Sonoma,CA
$58 per month
SBC
"Static IP, Fast, reliable, local non-sellout"
"Static IP"
"one of the last of the Mom & Pop ISP's"
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i ordered 384/128 DSL and got 1025/100 in other words realy fast.
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Review by snevel5
Posted: 9.9 years ago
member for 9.9 years, 6 visits, last login: 6.3 years ago
Cotati,Sonoma,CA
Contract price not specified.
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Simeon Nevel -
Monthly cost includes Sonic's $19.00 monthly cost plus
PacBell's 39.00 cost for the ADSL line
I ordered 1.5M/128K service.
Download speeds for a 10meg uncompressable file direct from
sonic to my desk top varies from 40KBytes/sec to 125KBbytes/sec.
I'm not sure why the wide variation exists.
I get a static IP address from sonic.
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Review by
Posted: 10 years ago
(review was emailed in)
Los Gatos,Santa Clara,CA
Contract price not specified.
| Value for money:
(ratings well below consensus)
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hidden costs in isp mo. fee.....
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