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Review by yuckie  Posted: 7.2 years ago member for 8.5 years, 1461 visits, last login: 15 days ago
Bronx,Bronx,NY
$110 per month
about 6 days
Verizon
"fast speed, great customer service and quick response"
"haven't found any yet"
"one of the best DSL ISPs in NYC area"
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Ordered a 1.5 mbps/384kp package on the 3th of September and was up and running on the 10th. Speed was 786kbps/128kbps at first due to verizon's fault (I was originally on 786kbps/128kbps with Verizon) Upgraded to 1.5 mpbs 5 days later. Speed was exellent. I am 7500 ft away from the CLEC and yet I got the maximum speed I ordered.
2002-09-20 01:22:22 EST: 1517 / 383 Your download speed : 1517316 bps, or 1517 kbps. A 185.2 KB/sec transfer rate. Your upload speed : 383828 bps, or 383 kbps.
Technical support was great, Answered emails within less than 2 hours. I have been with AceDSL, Cloud9 and Verizon. So far, I see that Firstgate and Cloud9 are the two most competitive. Firstgate technical support is slightly better because Cloud9 support only actively helpful within the first few weeks after that, it tooks them 3-7 days to answer emails. In brief, I'm very happy staying with Firstgate right now. I hope to stay with them for a long time.
Oh by the way, ping time and latency is great too. Check this out.
ICMP (ping) check Minimum ping: 13 ms Maximum ping: 15 ms Ping stability: 15 13 13 15 14 13 13 13 14 13
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Review by DaRacerz  Posted: 8.8 years ago member for 9.7 years, 25 visits, last login: 8.8 years ago
Bay Shore,Suffolk,NY
$49 per month (12 month contract)
about 2 days
NorthPoint CLEC party: NorthPoint
"Awesome pings that are unbeatable!"
"Speeds Fluxiate on what looks like a very small ISP"
"If you are in search of quick access times, this is definitely the service to use!"
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After being a Flashcom user and being switched to that Terrible Telocity service, I wasn't gonna settle for cable, well I did for about 20 days and RETURNED IT. Now with that said, FirstGate.Net is a company who claims their the continued Flashcom. Could this be true? Maybe, but there is a fact, pings on to the internet are really really fast, times I've never seen before, bottoming out in the 11-15ms ping range, it doesn't get any better then that beating out flashcom in the 20ms range. Like Flashcom, the newsgroup server isn't that great, has a listing of 70,000 but not all are real newsgroups and the speed of it isn't great. Ordering 416/208 Service but running on a SDSL Line, I get consistant 42kbs downloads and uploads which is a big bummer knowing that I ain't maxing out the lines potential. This company does seem to be a private company since the speeds tend to fluxiate a little bit here and there but all in all very satisfied.
For those just woundering why my Day of order was so short was because I already had a running line to Northpoint.
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