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Review by markctpr 
Posted: 9.3 years ago
member for 9.3 years, 2 visits, last login: 9.3 years ago
 New York,New York,NY
 $79 per month (12 month contract)
 "Very reliable service...."
 "Took some time to get things working..."
 "Overall, I'm a very happy customer."
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After a few installation hiccups, I'm happy to report that I'm absolutely
thrilled with the DSL service provided by the guys at iNYC.com. They have
been incredibly willing to accommodate my custom configuration needs and the
service has been completely reliable.
Overall, I'm a very happy customer.
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Review by melchior9
Posted: 9.3 years ago
member for 9.3 years, 1 visits, last login: 9.3 years ago
New York,New York,NY
$89 per month (24 month contract)
"Painless process from 1st call to install"
"None"
"A fantastic experience"
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I recently moved to NY and having read the reviews posted here selected iNYC as my ISP. I chose an ADSL 1.5/384 connection for $89 per month. Presales were pleasant and helpful without being pushy. The people at iNYC who co-ordinate the install kept me in the loop wrt installation dates and after 3 days I was given my dates for the BA wiring. The Bell guy turned up, got the job done in about 20 mins and was very helpful. (he mentioned he had covad at home and was happy with the service they offered!).
The Covad technician turned up when he was supposed to and spent an additional 15mins making sure my PC was up and running with Dave at iNYC.
Since having the line installed there have been no problems. According to the dslreports speed test I am getting 841kps down and 381up. Sweeeet!
All in all I have been delighted with iNYC and would gladly recommend them to other NY users.
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Review by pchan
Posted: 9.3 years ago
member for 9.3 years, 35 visits, last login: 283 days ago
Syracuse,Onondaga,NY
$89 per month (24 month contract)
"Sales and tech support outstanding!"
"A little pricey."
"Definitely an ISP to consider!"
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Got DSL installed approximately two weeks ago. No major problems. Although one late night the connection was down. Other than that, it's been smooth sailing. We've ordered 1540kbps/384kbps at $89 per month with a two year contract. There was no setup charge although we had to pay for the DSL modem (but with a two year contract, there's a rebate for the purchase price of the modem). The modem is an Efficient SpeedStream 5260. It took about 4 weeks from the time of the initial order to the time our DSL connection was up and running. We could have had our DSL connection in 2 weeks instead, but Bell Atlantic installed our DSL loop on the wrong premise. (no fault on the part of iNYC.com).
In general, the sales rep. and tech support guys at iNYC.com have been great (there was one sales rep. that I encountered that didn't really seems to know what he's doing). In general, they knew their stuff, and if they didn't, they took the initiative to find out the information I needed to know. I've called Tech Support several times (not because of problems I had, but to setup email, etc.) and they we've outstanding. And I was never on-hold for more than three minutes before a Tech Support rep. answered my call.
With our purchase speed, our data transfer rate peaked at 140kB/sec. (very nice). We have a few computers networked. We wanted to setup one of our computer as a server so we've ask for a static IP for an additional $5/month. We didn't realize that until after our DSL was setup that iNYC.com would not provide dynamic IP for the rest of our computers on the network. They said that they would provide dynamic IP's if we never ask for a static. But, since we've requested a static IP, we had setup WinRoute (winroute.com) and hide our networked computers behind one IP (not totally a bad thing, we just had to pay for the WinRoute software). Bottom line is, you can get static IPs or dynamic IPs, but not both.
Overall, it's been a very good experience. Although their prices are a little more than some other DSL ISPs, I would pay the couple of extra bucks to get the quality and professional service and support.
-Pete
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Review by centralsemi
Posted: 9.3 years ago
member for 9.3 years, 1 visits, last login: 9.3 years ago
Smithtown,Suffolk,NY
$124 per month (24 month contract)
"Clear cut information, responsive and accurate sales team."
"None so far"
"Highly recommend them."
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I recently brought iNYC online for my company, Central Semiconductor Corporation. I was extremely hesitant in using a DSL solution for my corporation because of the horror stories I have read about DSL. Unfortunately we are in serious need for faster Internet access and the cost of a T-1 line is prohibitive.
I gave iNYC a shot based on reviews that I found here at DSL Reports. I am glad that I gave them the chance because I now look loke the Internet Hero at my company.
Short and Simple:
1. They delivered what they said they would provide and were at my facility at the appointed time.
2. The installer knew what he was doing: Ran a line from the basement of the facility up into my server room.
3. The connection has been flawless.
4. These guys even helped my with some website difficulies I was having with another ISP. How is that for support?
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Review by ffront
Posted: 9.3 years ago
member for 9 years, 4 visits, last login: 8.8 years ago
Fair Haven,Monmouth,NJ
Contract price not specified. (12 month contract)
"Eager to please"
"Brooklyn accent"
"Somehow someway they get the job done and on-time"
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My company is ForeFront Inc. based out of NJ & we are
new DSL customers with iNYC. Let me begin by saying I
was fairly skeptical when I saw all the great reviews
for iNYC on DSLReports web site. Now that we are
customers, I can say the following about them:
- They met their committment on delivery and installation
- Our iNYC account manager Leo Jeremias was curtious,
helpful and very responsive to us. I enjoyed dealing
with him and felt comfortable with his style.
- Our selected speed was 512k (both ways) and we
tested it to be sure we're getting what we payed for, and
we were pleased to see it's right on the money (by DSL
standards 510k going out 492 coming back). It was
also fairly consistant.
- We had one outage and it was handled in a very
reasonable amount of time. We also received a call
explaining what happened and a promess that it won't
happen again.
- Price was excellent and the installation was
professional and quick.
Overall I rate iNYC as a 9 on the scale of 1 to 10.
Keep up the good work and I definitley recommend you
to anyone.
Regards,
Hisham Lotfi
Systems Manager
ForeFront Inc.
__________________________________________________
Do You Yahoo!?
Get Yahoo! Mail Free email you can access from anywhere!
»mail.yahoo.com/
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Review by mario
Posted: 9.3 years ago
(review was emailed from domain schoolattorney.com)
Dobbs Ferry,Westchester,NY
$59 per month (24 month contract)
"Connection speed as promised, very reliable"
"2 months for installation - but Bell Atlantic's fault"
"Highly recommended, good service, good price"
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I signed up for this ISP in January with service through Northpoint after my deal with Phoenix fell through (although they took my order they told me a month later that they could not place my order through Northpoint for an additional month). Although the installation took a little longer than a would have liked (it took Bell Atlantic 6 weeks for an initial appointment to install the line and then there were a series of loop problems) I can't blame it on INYC. Since it was installed, I have had no problems whatsoever. I ordered 416/208 service and generally I get a 380/380 response when I check the speed on DSL reports. The service reps and the technical support (which I only used to initially configure the service) have all been excellent. My brother signed up with fastpoint and has had nothing but trouble, especially with ping rates when playing games. My ping rate is always substantially better than his when signing onto the same server, even though we live only a few miles apart and he is closer to the CO.
I can't recommend INYC more highly.
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Review by (hidden by request)
Posted: 9.3 years ago
(review was emailed from domain inycdsl.com)
Brooklyn,Kings,NY
$59 per month (12 month contract)
"they are the best"
"not to go with them"
"they are unmatched in every catagory"
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To the guys in inyc:
Thanks!!!!!!!
Thank you for the excellent service, the efficiency and the smile!
Thank you for the support, the persistence and the patient.
Special thank to LEO and DAVID who were very dedicate and gave us a personal
treatment.
Thank you!
Boaz & Or-yah
and Broadserve Inc. team.
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Review by beryart
Posted: 9.3 years ago
member for 9.3 years, 9 visits, last login: 9.3 years ago
New York,New York,NY
 Business customer
$64 per month (12 month contract)
"Fast. Cheap."
"?"
"Go for it!"
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Hello,
I have been using iNYC DSL for the past few weeks, and I love it.
I am getting 608k download-speed for under $65! Their Tech Support is great, and their salesmen are very friendly as well.
Not only their DSL service is great, they have even designed my web site www.beryarts.com , their designers are as good as their DSL Network!
I ran across a new press release that I saw about iNYC.com last week, and I think people who think about getting DSL should know about this new service: free long distance voice and video calls!
Here check it out:
You can see where its posted:
»www.visitalk.com/CommSite/Market···7-06.asp
Here is the article:
visitalk.com and iNYC to bring free long distance voice and video calls to broadband users
NEW YORK July 6, 2000 visitalk.com and iNYC, a national broadband access solution provider, today announced they will work together to bring free real-time voice and video calling over the Internet to iNYC's broadband users.
iNYC will offer visitalk.com Internet calling services to its existing and future broadband clients as part of a package of Internet content and services. visitalk.com's services give users free voice and video calling over the Internet, multipoint video calling, instant voice messaging, data sharing and directory services similar to the white pages of a phone book. Registered users also can call telephones from their PCs for free.
iNYC's FDSL, a unique program that allows users to get a DSL line for little or no cost, is made possible through the support from advertisers. By interacting with the advertisers, subscribers will earn credits towards their service, making the service either very low cost or totally free.
"By working with broadband providers such as iNYC, we can extend our service to more users and allow them to experience how well our video and audio services perform with high bandwidth service," noted Michael Cooney, vice president, strategic planning, visitalk.com.
"Additional bandwidth like that provided by iNYC will give visitalk.com users a rich multimedia experience," commented Justin Kiliszek, director of strategic development, iNYC. "The relationship between iNYC and visitalk.com lets users combine high bandwidth with one of the Web's most exciting applications Internet telephony."
To access the service, iNYC subscribers can go to the iNYC website's home page for residential service. They then can click on the "Added Value" icon that lets them register for visitalk.com.
About visitalk.com
visitalk.com's Internet telephony services include free PC-to-PC calling, PC-to-phone calling, a Permanent Communications NumberSM (PCNSM) or Internet phone number, voice messaging, video calling, and the ability to simultaneously share and edit documents and data. visitalk.com also provides members with a directory similar to the white pages of a phone book. visitalk.com is a privately funded company based in Phoenix, Arizona USA, on the web at »www.visitalk.com.
About iNYC
iNYC is a premier fast growing broadband solutions provider based in New York City. The company provides high-speed Internet connectivity services to small/medium size businesses and consumers alike. In its pursuit to add greater value to its services, iNYC offers one-stop, turnkey solutions for a wide array of Internet needs. The company is also a leading provider of business-class DSL services in major markets across the United States alone and with value-added solutions such as Virtual Private Networks and co-location services. In addition, the company also provides web design, web hosting and E-commerce solutions. By standing behind its core values and beliefs, iNYC is committed to doing an exceptional job serving its customer. iNYC can be found on the web at www.inyc.com
visitalk.com is a trademark of visitalk.com. Permanent Communications NumberSM, PCNSM and Permanent Global DirectorySM are service marks of visitalk.com. All other names and trademarks are the property of their respective owners.
Nice ha?
Robert
beryart@beryarts.com
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Review by (hidden by request)
Posted: 9.4 years ago
(review was emailed from domain brewcitysports.com)
Milwaukee,Milwaukee,WI
$89 per month (24 month contract)
"Service ROCKS"
"Let me think I'm still thinking"
"INYC.com for yor DSL needs"
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I would like to tell you about the experience I had with inyc. I came
to INYC due to HUGE problems I had with Telocity. I won't go in to
detail about Telocity it just repeats many things that were already said
in other reviews.
From start to now the experience I have had with INYC has been nothing
short than a pleasure.
Starting with Leo the Sales Rep I talked to and contacted through email.
Leo informed of what to expect with time period of when I would be up
and running and how the whole process would take place. Not only did it
take place the way he stated but even quicker than he said. Neither of
those happened with Telocity.
When Covad the company that installed the in home wiring came he could
not get my computer to surf. He tried his computer and it worked fine.
So he informed me to contact INYC. I was oh no I will be on hold for
ever due to me experience with Telocity. To my pleasant surprise the
phone rang twice and I got a tech by the name of David Attias. He got
me up and running in no time, the install tech missed a setting.
Now the real joy of my experience with INYC. I have two computers that
were networked using a home free card. And my remote computer was not
able browse. Which I knew may be a problem from research I had already
done. My 5 years old nick name is the dot com kid and having his
computer to be able to browse was a must.
I asked Dave if he could help me out with getting that set up. He said
sure not knowing it was going take many hours over twodays to get it
working. Then during the trouble shooting I find out from his Sup he
really wasn't suppose to help with in-home networking. Now this is
customer service. After many hours a new networking hub and purchasing
WinRoute were able to get the whole thing up and running.
If you are looking for a DSL ISP as far as I am concerned there is only
one to go with. Not only did they answer there phones promptly, they
called back when they said they would, they went out of there way to
make sure I got what I needed to make my DSL experience an ENJOYABLE one
and not a NIGHTMARE that I had before with TELOCITY.
Corey Lembck
www.brewcitysports.com
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Review by zdeacon
Posted: 9.4 years ago
member for 9.4 years, 4 visits, last login: 8.6 years ago
Miami,Miami-Dade,FL
$89 per month (24 month contract)
"Great pre-sales, timely post-sales service, reliable connection, static IP"
"first hop to gateway from FL to CA (no POP in FL) = slow speeds"
"Excellent, EXCELLENT service....a point-of-presence in FL will quell my only complaint"
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Based on reviews here I decided to go with iNYC. I called and set up my 1.5/384 ADSL service for $89 (with static ip for $5 more) through Tom Portoulas. Tom was excellent..he answered all of my questions, put up with all my phone calls, and set up a seamless install about 1 month after my initial call.
Well, I try my new service, and find in my speedtests that my speeds seem low, even at non-peak times. I do a traceroute, and find my first hop out of my isp is taking 200+ms, and is going to CA!!! So I called iNYC, and spoke to David Bruno. He had me send some traceroute printouts, and said he'd get back to me in a couple days.
Fast forward 2 weeks...still no response, so I send Mr. Bruno an e-mail saying if I don't get a response this time, I'm canceling my service. Dave called back, apologized, and informed me that iNYC doesn't have a point-of-presence in FL, and I would have to wait a minimum of 3-4 months for them to get one. I told him I found that unacceptable, and that I wouldn't pay for sub-standard speeds for that long. Dave told me he would speak to management, and get back to me.
Dave called me back today, informed me that iNYC is getting a point-of-presence in FL, and knocked off the charge for the month I would have to wait until then. Desipte the initial delay in getting back to me, I'm extremely happy with how my complaint was handled by Mr. Bruno. It remains to be seen if iNYC will indeed get their point-of-presence in FL within the next couple months...if they do I will be a happy customer. If not, I will push for either a transfer (as I understand they are a reseller of service) to a local ISP, or push for my contract to be cancelled.
Bottom-line: They provide top-notch service, and a fairly reliable connection (I'd say top-notch connection, but my 200 ms first hop out prevents that). If you are in an area where iNYC has their own presence, or a local provider, then go for it. If you are in Miami (like me), or somewhere that iNYC is subcontracting service, make sure you ask WHEN they are getting their own backbone in the area.
JJJ
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