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Review by enoriverbend member for 10.4 years, 7 visits, last login: 2.2 years ago lodged 9.7 years ago
Efland,Orange,NC
$29 per month about 1 days "stellar technical support, reliability" "highly recommended"
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After having moved far out into the boondocks, when I went looking for high- speed internet access, I found my choices limited. BTI strung me along with promises of IDSL for a while, but failed to deliver, so I signed on as an ISDN customer with RTMX. Even though ISDN doesn't deliver much speed for the money (once you count the additional line costs from the telco), I am delighted with how well-run an ISP I have in RTMX. The ISP account was set up before my ISDN router arrived in the mail, and RTMX tech support walked me through the setup quickly and accurately. I was online within 1 day of receiving the router. On the rare occasions when anything's gone wrong, RTMX tech support has been friendly, courteous, and competent in resolving the issues. In 18 months, only 1 small problem has been due to RTMX, about 3 due to Sprint problems (my telco), and a couple of user errors. 
This is my 5th or 6th ISP experience, having been online since '82, and overall I highly recommend RTMX.
Account: ISDN 128K (64K with on-demand 2nd channel) for $29.95/mo. Modem: Diva ISDN LAN router Distance from CO: 15-20K feet
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