Review by enoriverbend - Location: Efland, Orange, NC, USA
- Cost: $29 per month
- Install: about 1 days
stellar technical support, reliability highly recommended
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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After having moved far out into the boondocks, when I went looking for high-
speed internet access, I found my choices limited. BTI strung me along with
promises of IDSL for a while, but failed to deliver, so I signed on as an ISDN
customer with RTMX. Even though ISDN doesn't deliver much speed for the
money (once you count the additional line costs from the telco), I am delighted
with how well-run an ISP I have in RTMX. The ISP account was set up
before my ISDN router arrived in the mail, and RTMX tech support
walked me through the setup quickly and accurately. I was online within
1 day of receiving the router. On the rare occasions when anything's
gone wrong, RTMX tech support has been friendly, courteous, and competent
in resolving the issues. In 18 months, only 1 small problem has been due to
RTMX, about 3 due to Sprint problems (my telco), and a couple of user
errors.
This is my 5th or 6th ISP experience, having been online since '82, and
overall I highly recommend RTMX.
Account: ISDN 128K (64K with on-demand 2nd channel) for $29.95/mo.
Modem: Diva ISDN LAN router
Distance from CO: 15-20K feet
member for 22.3 years, 7 visits, last login: 14.1 years ago
lodged 21.5 years ago