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I've recently switched to Speakeasy's OneLink service which will allow me to get rid of my phone line but keep my DSL. I can't say enough about Speakeasy. The installer arrived on time, the install was quick and painless. He even cleaned up (how many times have you had a phone guy in the house who leaves those little pieces of cut wire on the floor.) I left Speakeasy a while back to switch to cable for all the ovbious reasons. When I realized I had made a mistake I called Speakeasy back and they had me up and running in less than a day (good thing I saved my modem) member for 19 years, 1 visits, last login: 19 years ago lodged 19 years ago
I've had speakeasy a couple times (in between no DSL) and have liked it both times. In my previous iteration in Manhattan it was rock solid and I loved it. Here in VA I have had a few problems where my speeds would drop to so bad I couldn't even browse the web without timeouts (worse than 28k modem speeds and many many lost packets) or the line dropped completely and the modem wouldn't synch. Speakeasy hasn't been able to identify the exact cause. The end result, they think it's that I'm on the edge of the service margins and they think throttling down the max speeds take care of it (ok then why is it rock solid for 3 weeks and then crashes completely?). One problem with them is that they're a reseller and aren't the people who actually do the work. With 3 cooks in the kitchen (Speakeasy, Verizon, Covad) you get a lot of finger pointing when there is an indeterminate problem (basically Verizon and Covad pointing at each other). But the Speakeasy reps do their best to help and they treat you with the respect you deserve if you aren't a noob. member for 22.6 years, 105 visits, last login: 8.1 years ago lodged 19 years ago
I was already an IDSL customer but needed more bandwidth, here's my review: I ordered my T1 on the 2nd, by that afternoon everything was set for install between Speakeasy, Pacbell and Covad, and by noon on the 17th It was up and running. As soon as Pacbell got their stuff done Covad showed up a couple days later and Speakeasy had everything worked out on their end before Covad showed up.. I had to go with T1 at 500/mo because where I live I'm WAY too far from the CO for DSL (23000 FT - 28000 FT depending on who you talk to) and I really NEED broadband for work. The only other options available here are 24kbps dialup, IDSL, or Satellite (Which doesnt sit well with the systems guy at the office) SBC has been saying they will be upgrading their systems here for the last 10+ years and still hasnt done it so I am forced to pay thru the nose to get what I need, good thing I can write most if not all of it off on my taxes Anyway, the speed is great, taking into account the overhead my speedtests of 1420-1450 both ways sure are nice, it's great, I can be downloading HUGE files for work AND play on my ET Server at the same time with 16-20 other people without skipping a beat, although I do limit the file transfer to about 1Mbit to make sure my game server has enough room to recieve the data it needs to without any hassles. And I havent got any complaints about lag while doing both at the same time. The only thing I can think of that could be improved is the choice of equipment, while I didnt have too many problems setting up port forwarding and such I can see how a user that may not be "technically gifted" will be calling support asking how to setup VPN, Forwarding, and other things that are really easy to do from a web browser on equipment from Netgear, Linksys and others. To do all that with the Netopia gear you have to telnet in and then work through some user unfriendly options to find what you're looking for, or if you're into spending time with manuals you can go through the .pdf one that comes with it, which is also a pain. I got tired of going through the dang manual and just stumbled around the various menus till I found what I needed and then figured out by trial and error how to do what I wanted the right way. Thanks Speakeasy, it was very painless (except for the router). :D member for 21.8 years, 247 visits, last login: 9.2 years ago updated 19 years ago
I've read others having to wait quite a long time to have their phone numbers ported over and other hassles trying to get VoIP installed. Mine from start to finish was 25 days. I was kept updated by Speakeasy throughout the entire process. I did have an issue with the configuration of my TA, but a call to Speakeasy, with a wait time of less than 1 minute, and my VoIP was up and working within a 1/2 hour. The service was for 1.5/384. After running the numbers, I decided on Speakeasy's OneLink service with VoIP. I can save about $250/year going this route over using SBC for unlimited long distance service (which didn't include calls to Canada). Everything works perfectly with my wireless network. member for 21.9 years, 44 visits, last login: 19 years ago lodged 19 years ago
Update: I am now up and running with Speakeasy's VOIP service as well. It is fantastic. Extremely pleased with the service and support. There's been a few glitches (such as caller ID working correctly) as they continue to roll out the service, but the quality is fantastic and the feature set of their VOIP service is great. Their suport staff is some of the best I have seen anywhere. The DSL line is reliable and speeds are nearly always what they should be. I would recommend Speakeasy to anyone. ----------------------- I've had DSL since August of 2000 and have been a Speakeasy customer since April of 2001. My original DSL line was a dedicated loop (NOT on a phone line). I was limited to 1.5 Meg down and 128 k up. I have ALWAYS wanted more upload speed. A couple years ago Speakeasy and Covad stopped doing any work on dedicated loops. I wanted to upgrade my service so I tried getting service over my phone. Unfortunately, my POTS lines had pair gain on them, so no joy. And SBC wouldn't even install at my location. So I was stuck until now. Now Speakeasy has their DSL OneLink service. They are running dedicated loops again. I now am on a 3 Meg down/768k up circuit. It is AWESOME. The newer modems work a lot better as well. I'm around 14k feet from the CO. I am extremely happy with Speakeasy. Always have been. Now I am just waiting for their voice service to start up. member for 23.6 years, 603 visits, last login: 2.7 years ago updated 19.1 years ago
I was using COX business because I host my own servers, and they were charging me $109/month for 256K/256K and 1 static IP. I found speakeasy through Sourceforge.net and started reading up on them. They looked really good. For $79/month, I could get 1.5M/768K with 8 static IPS, DNS hosting, shell accounts, multiple email addresses, and elevated customer support. I've only had Speakeasy for a few days, but ordering was easy, and the order processing went very smoothly. I received email updates as my order progressed, and I had my own install coordinator who called me to check in and make sure everything was going well. My DSL modem and hardware was shipped out and arrived a day or so before my connection went live, great timing! I'm pretty sure SBC is the telecom provider, and fortunately, I have them for phone service, which made it easier. I ran a quick speed test last night when I hooked it up and I got about 1.3M/680K. Pretty much right on for the speed. I give them an A+ for service so far. member for 19.1 years, 1 visits, last login: 19.1 years ago lodged 19.1 years ago
I signed up for the 3.0/768 package, it went from nothing to done in about a week and a half. The performance is great, I dont use a lot of the provided extra features, I wanted a fast reliable pipe, so far this has met expectations. I'm in San Diego, CA. I get about 15 ms to my gateway in Los Angeles. Within a brief time after install, I became a 6.0/768 customer. My downloads max at just over 600KBytes/sec. My only gripe has been that when Speakeasy transitioned from Internap to their network in LA, I experienced several outages, some with proper notice, some with short notice and a couple with none. Once that passed, all has been well. My desire for a routable subnet means I probably will not stay with them. I have 4 bridged static addresses on the same /24 subnet, as part of the gamer package. I really want my own /29, for less than Speakeasy wants to charge for it. member for 22.7 years, 488 visits, last login: 2.6 years ago updated 19.1 years ago
Order took a while to get in place because I have dogs, and security gate so I had to be here even for the line to house linkup, just couldnt schedule it til almost 12 days after...Onelink is a nice feature....shell accounts and mulltiple static IP's great for at home technicans...downside is the cost. Otherwise, cant complain...tech and customer support have a great webased "help ticketing" system...which is good for me since I have no phone..no cell phone...WiFi sharing program is awesome...I share my internet with neighbors and speakeasy bills em for me! Cant beat that! member for 19.1 years, 6 visits, last login: 17.6 years ago lodged 19.1 years ago
I really cant say anything other than Speakeasy is the best ISP I've ever used. After a ffew installation headaches where I needed a tech to come out & switch some wires around (I wish I knew more about the wiring side so I couldve saved some money) the service has been flawless with no speed fluctuations. I test regularly at 5 down 650 up for the service. I'd recommend this to anyone! member for 20.2 years, 391 visits, last login: 17.8 years ago lodged 19.2 years ago
It's about time to update the review. I have had Speakeasy since the original review and have consistently had good service. When Speakeasy updated some pop's late last year, I did have a week of up and down service, but the support reps worked hard to detect the problem and, most importantly, fixed it. Since then, everything has contonued smoothly. Everyone will have speed bumps at times -- the measure of quality is how they respond. I think everyone will compare going with SBC versus someone else. Personally, I have had such good service from Speakeasy, I don't see going over to SBC even though they may be cheaper. One thing I like a lot in dealing with Speakeasy is the continuity of support. It's like dealing with a small company. ------ I just relocated from an apartment building where I had RCN cable modem service which had served me well into a condo building where I would have to get DSL service. I read good reports about Speakeasy in the reviews section, so I thought I would give them a try. I am still on my 25-day trial, but I am very impressed and see no reason to consider a change. When I placed my order, I was disappointed that I would have to wait about two weeks for the CLEC to connect at the Central office, but I just decided to go with the flow and see what happened. Once notified that the link was in place, the DSL modem was ordered for me and it came about two days later. I would have liked to have had more definitive information about when to expect the cable modem, etc, but Speakeasy can only provide so much information from their vendors and considering the volume they must have, I was willing to bear with them. I am glad I did. When I received my modem, there was a minor glitch which was at the Speakeasy side which technical support fixed instantaneously. Ever since I signed on that first time, I have been humming along nicely. I signed on to the basic plan for 1.5Mb down and 256 up. I find myself getting consistently 1.2Mb down and 600 up, which is satisfactory. The most important thing is that I don't really have to do anything, it just works. The modem they sent me is a VisionNet 200ES DSL Modem. It seems to do the job OK. I connected it to a Linksys WRT55AG router and everything is working well together. Up to this point, I have been completely satisfied with Speakeasy and would recommend them to others considering DSL. I found their customer service to be responsive, helpful and available when needed. They are exceeding my expectations for an ISP. member for 22.2 years, 42 visits, last login: 19.2 years ago updated 19.2 years ago |