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Review by garmst 
UPDATED: 1 days ago
member for 9.1 years, 1987 visits, last login: 1 days ago
 New York,New York,NY
 $164 per month
 about 10 days
 "Consistent high speed. Runs at specified data rate. Good support."
 "None that I can think of at this point."
 "Speakeasy remains my ISP of choice. I had them at 2 apartments and all went well."
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I have the 8/1 ADSL service. 99% of the time it runs a full speed. I moved from my old apartmetn that had Speakeasy and they handled the move/install so I had no downtime after the move. New ADSL2 modem was in and running BEFORE I moved. Installation staff worked well. My special instructions went into the system and were followed. Site install technician was a fast and knowledgeable guy.
Up to this point Speakeasy is my choice above Time Warner Cable. I wish I had more upload but ADSL2 can only go so far.
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Review by noonbug
Posted: 8 days ago
Fair warning: reviewer joined this month
Fremont,Alameda,CA
$62 per month
"Fast, reliable service, reasonable prices, allows you to run your own servers, and really great customer service"
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I'm providing an after the fact review, as we just canceled our account today. We'd never have done so except that their switch from AT&T to Covad left us out of their coverage area. They personally called us a month ago to let us know that this would be happening in December, apologizing profusely.
We've been Speakeasy customers for nearly 5 years now, as best I can recall. I can count the downtime on one hand, and we've only ever needed to call their technical support twice - once for help with initial setup and once to shut it down. They were friendly, efficient and competent at both ends.
We paid for their 1.5/384 service with static IPs, but were regularly getting 3/768, if not better. We went with them initially because they were one of the few providers we could find at the time that had no problem allowing us to run our own servers AND supplied static IPs at a reasonable cost - many note that it is against their terms of service.
We found many more options this time around, but still are sad to be leaving this company.
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Review by khalberg
UPDATED: 10 days ago
member for 6.1 years, 21 visits, last login: 8 days ago
Cleveland,Cuyahoga,OH
$120 per month
"Four static IP's at 5Mb, good support"
"Would like to have a service breakout that would allow some features to be dropped to make the service a bit cheaper per month."
"Pricing and support for multiple PC's/Gaming at a reasonable cost"
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Have looked at cable and AT&T, but these are much more expensive when you get a static IP and you have to pay for each upgrade of speed for up/down.
1.5Mb/384Kb Down/Up
ZyXel 600 Modem
Support has been great!
Upgraded last week to 6Mb service after testing 3Mb with good results. I am getting over 4.5Mb with speeds usually just over 5100Kbps. Speakeasy support was able to change the service over the phone and let me try it to see how the service worked before changing.
Very satisfied with the service and support. Wish that the service was a bit less expensive, but I don't have cable and my VOIP is cheap with VIATak (highly recomended also) so I am saving there.
VOIP works much better with the higher speed. They would break up sometimes when we were downloading or streaming at the 1.5Mbps speed.
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Review by robscullion
UPDATED: 77 days ago
member for 7.9 years, 3074 visits, last login: a few hours ago
Philadelphia,Philadelphia,PA
$102 per month (12 month contract)
about 20 days
 Verizon
"Explicit rights to run Web/Mail/FTP servers on the account,"
"Pricey"
"Great DSL Provider. Good VoIP provider. Worth the extra $"
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January 2002
I ordered the sysadmin 608/128 RADSL static IP package for $59.95/month on 11/28. Installation was accomplished via a self-install kit from Covad using line-share DSL. Got the self-install kit in the mail around 12/8 or so and was up and running using the SpeedStream 5260 at ~ 520/111 a hour or so later. I checked around and those #'s seemed to be about what was to be expected from 608/128 RADSL.
Called to have my extra IP allocated and it was taken care of on the spot. Same with our extra email box and shell account. I don't currently use the web-space of news services so I can't really comment on that. Customer service has been great every time I've contacted them. During the ordering process, the TAC system was very effective in communicating where my order was and what, if any, issues were pending.
Beyond the premium price, It's hard to find fault with Speakeasy. They've delivered on everything they promised me so far and I've never had a less than pleasant interaction with the folks running the phones and feedback system. I've also had great support from Covad directly on these forums regarding service upgrade possibilities. In the end, the explicit right to run servers was what sold me on the service. Not having to deal with PPPoE is another benefit.. I guess you have to pay a little more for good service but so far it's a trade-off I'm happy to make.
November 11th, 2005
Due to a recent apartment move, on 10/13 I called up SE to switch my service from the old place to the new place. I was pretty sure I wanted to try OneLink + VoIP but wasn't clear on some of the details. After talking to SE sales, I in fact decided to go with that configuration using the low-end TechPlus package, which is 1.5/384 with 2 static IPs. The OneLink package at that speed was $65.95/month + fees. Speakeasy Voice is $23.95/month + fees for the usual unlimited local + NA long distance plus voice-mail, call waiting etc. Since I was signing up for both at once the $100 setup for OneLink and the $40 setup for Voice were both waived. I ended up being responsible only the $16 S/H fee for the ATA, in addition to the 12 month contract on DSL + VoIP. After a brief discussion with the sales rep, we decided to skip shipping Broadxent modem since my Speedstream 5260 should be fine for the task and it would let me skip doing the $100 rebate dance.
On 10/21, the Verizon tech showed up right on schedule to setup the dry pair. He had to install a new NID since the existing wiring was pretty messy. I was pleasantly suprised at the great job & service he provided, considering the problems I've heard of with other ILEC/CLEC interactions.
On 10/26, the Covad rep showed up, also on schedule, to setup the DSL connection. The Covad tech was very professional & helpful, answering my newbie questions about VoIP wiring etc while he examined the home wiring looking for the right pair for the DSL. He even installed a new wall-jack since the old one looked pretty suspect. All in all, he did a quick thorough job and the connection has been rock solid since day 1.
On 11/2, I received my VoIP ATA (Moto VT1005s) from SE and put that in place. That commenced a few days of outages with both my DSL connection and VoIP which I was, unfortunately, to busy to properly diagnose. On Saturday, after reading the ATA manual poking around the ATA management interface and talking to support it turned out that the ATA was using the same static IP I had used on my NAT router. I have no idea how I ever got inbound IP connections at all in that 2 day period, but that was obviously the root of them problem. I switched to the other IP listed for my account and the problem was completely resolved.
Since then, both the DSL and VoIP service have performed flawlessly. Voice quality has been excellant and no service interruptions to date. The QoS thing seems to work well also, although I haven't really stressed it by talking during a BT session or anything. I also have yet to play with the extras, like accessing voice mail via IMAP etc but the basics are working well.
Aside from the confusion regarding the static IP on the ATA and the router I don't think this could have gone smoother. I was a bit suprised that the techs didn't hit on the static IP issue right off, but they were probably giving me too much credit to think I'd mess that up.  It would be good if the IPs for a given account were ID'd as public or VoIP to avoid this in the future. It's not clear from the TAC interface which IP is allocated for VoIP and which is for regular service. The fact that the TechPlus package comes with 2 static IPs just confused the issue further.
The only real gripe I had was the serial nature of the OneLink and VoIP setups. Luckily, I wasn't porting a number, so it took only a week or so to get that going. Still, it added around a week to the overall install period. If that could be done in parallel, it would certainly be a lot nicer.
Generally, the whole experience confirmed my confidence in SE as a top notch operation. Given that I had no unscheduled outages of note in my entire tenure with them, I'm expecting the same sort of experience with the new naked DSL and VoIP service.
November 13th, 2005
I had a chance to check out the quality if the VoIP connection while torrenting a few files. It's not flawless, but the quality was tolerable. It sort of "burbled" a bit as if there were small micro-dropouts, but never got to the point where is seriously affected the conversation. So I'd give the QoS on Speakeasy Voice an A-. Not perfect, but definitely good enough.
November 22nd, 2005
Just wanted to sound a positive note for the SE billing dept. During the course of troubleshooting the VoIP problem, the tech shipped out a new DSL modem to me freeof charge. I was a little dismayed to see a $99 self-install kit charge show up on my bill today. I called SE ready for a tussle and was pleasently surprised when the tech simply verified my story via the trouble ticket system and issued a $99 credit. I had heard that the billing dept did not get the same high marks as SE tech support, but so far they've handled the few billing issues I've had quickly and to my complete satisfaction.
Reading back my whole log, I probably come off like a SE shill or a fan-boi. All I can say is that, having dealt with Comcast, Verizon & AOL, getting this kind of service from a company makes me want to let people know. I'm generally a cheapskate (one of the reasons I switched to VoIP) but in this case I've found SE really does provide superior value for the extra money.
December 4, 2005
Just a VoIP update as the data service has been problem free. VoIP quality is decent, but some calls do sound a bit garbled. It hasn't been so bad that it actually interfereed with the conversation, but there are occasional micro-drop outs and echoes. Also, I confirmed something observed by another user: SE VoIP caller ID is phone # only, not # + name. Kind of weird and annoying if you're used to standard POTS caller ID, which gives both.
Neither problem is enough to make me want to switch away from SE Voice, but I'd say it's not quite up to the quality of POTS yet. So far I've never failed to have a call placed and no one has mentioned problems dialing in, so it's still looking like a reliable service. Just not *quite* POTS in terms of sound quality.
December 27, 2005
I saw in the SE forum that Caller ID + Name is back. Just wanted to note it here to be fair to Speakeasy. I was also recently informed that I've got free international calling to 22 countries. I doubt I'll ever use it, but it's a feature of the service so it seemed worth mentioning.
March 18, 2006
Voice quality on the VoIP line has settled out at decent to good. Most of the time the quality is somewhere between that of a cell phone and a POTS line. I have had several instances in the last month of calls in which one party could suddenly no longer hear the other. I'm pretty sure most of them involved calls to cell phones, but I'm not sure if that's significant. Otherwise, I really can't complain. It's still pricey overall, but no outages for either the DSL or the VoIP.
June 09, 2006
I discovered a month or so back that most of my quality problems with my SE Voice service actually stemmed from a combination of 2.4ghz cordless phones and a pair of WRT54G wireless routers. I was fooled as we had a similar combination at our old place before my Oct move and didn't notice any problems. That was before I added a second WRT and setup a WDS "bridge" to my front room just after our move. Once we purchased 5.8ghz units, the voice quality improved dramatically. Still just a shade below POTS but no longer as burbly as I had previously reported
June 09, 2009
Having retired my home server sometime last year and moved over to Comcast HSI last month, I finally made the difficult phone call to disconnect my SE service. I still give SE very high marks for reliability and professionalism, but $70/month for 1.5mbit DSL is just too much when I'm no longer taking advantage of the perks. I wish I could keep the VoIP service, but it only rides on their own network so it will have to go as well. I've left it active for the next few days as I pursue options for porting the number (which was an option I didn't know I had), but as of now I'm effectively an ex-Speakeasy customer.
As always, the Speakeasy rep was professional and helpful, even pointing out the possibility of porting our number to another provider. I got more than 7 good and trouble-free years from Speakeasy and would recommend them in a heartbeat to anyone who needs a residential broadband service with static IP and the right to run servers. It comes at a fairly steep price, but if that's what you need, this is the company you want to go with.
Sept 05, 2009
Last entry. Had a bit of a mixup with the SE billing dept. I thought I was free-and-clear following the port of my VoIP number to Comcast, but I received a letter this week telling me I owed $10.19. Called the SE #, talked to the customer service rep and he waived the remaining balance and confirmed that my account was closed, bringing my experience with SE to a pleasant conclusion.
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Review by jonnyblaze
Posted: 110 days ago
member for 8.7 years, 1905 visits, last login: a few hours ago
Cupertino,Santa Clara,CA
$56 per month
"Overall awesome service! I have had them since I've moved back to CA (in 2001)."
"Can't really think of any..."
"Their support is tops in my book!"
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They have been a very even-keel company since I've had them. I have moved 4 times since I came back out here and no problems on each move.
My Parents also have them with no problems either.
Highly recommend them!
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Review by spectrum1190
UPDATED: 136 days ago
member for 4.2 years, 11 visits, last login: 34 days ago
Glen Mills,Delaware,PA
$71 per month
about 14 days
Verizon
"reliability, price, service"
"fios speed not available"
"great choice for reliability and value"
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$65.95 per month
Tech Plus OneLink ADSL 1.5/384 Pro-Install (C)
*Tax Reimbursement (g): Special Tax - State
*Regulatory Compliance Fee
*not included in monthly fee
Had Speakeasy DSL for two years before moving from an apartment to a house. House was in new development and service through speakeasy (covad) was not available when moving in. Had service through Comcast CABLE for four years, but would have problems with connectivity 1-2x per month. As of 2005 found that Speakeasy was available and have had service with them since.
Had considered DSL though Verizon (2001 and 2005), however, they said that we were too far away from CO for service (DISTANCE FROM C.O. 14,724 ft).
Now considering FIOS for greater speed, but will regret leaving speakeasy. They were efficient, friendly, and knowledgeable.
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 Review by steve1515
UPDATED: 198 days ago
member for 9.2 years, 3927 visits, last login: a few hours ago
Peabody,Essex,MA
$65 per month (12 month contract)
about 6 days
Verizon
"Static IP; Stable"
"They don't have the OSTG package anymore."
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UPDATE (5/7/2009): I just got my invoice. Everything looks like it's fine now.
UPDATE (3/19/2009): I called billing last week and they told me they would get back to me on the billing issue by Monday. It's now Thursday, and I haven't heard anything. EDIT: I just called them. They said it was fixed but I won't see it until my next invoice gets generated on April 7th. I'll post an update then.
UPDATE (3/7/2009): I've received my first full month's invoice for my new phone line and it's $10 more than I was promised. Looks like they didn't give me a credit that they said they would. I'll have to call next week and get this fixed. I'll post an update with the results.
UPDATE (2/17/2009): I've been up an running on my new line/phone number for about a week and a half. So far it's been very good. Someone from Speakeasy called me and helped me rebuild my package on the new line. She was very helpful. She was very nice even when I had to call back the next day to get a billing error fixed. I will update if anything changes.
UPDATE (1/27/2009): I'm currently trying to get my packaged moved to a new phone number. I was promised that I would be able to do this without any trouble. I've now been trying to get this done for about 2 weeks. Hopefully this will turn out well. I will post an update soon.
UPDATE (6/10/2008): I still have Speakeasy, but I upgraded to the OSTG package a few years ago for an upload speed increase and 8 static IPs (I only use 2 of those IPs). They no longer offer the OSTG package, so if I ever switch I probably can't come back at my current rate. This is bad since their current pricing structure is very expensive. As long as nothing changes, I'll stay because they are very reliable, and they let me run servers.
I canceled Earthlink during the week of December 22. They disconnected me and freed my line.
Once I noticed that my modem no longer got sync, I knew that I could call Speakeasy. This was on December 31st. Luck me, this was the last day for the rebate for the modem kit.
I called and ordered everything was ok except that the rep selected the wrong speed package. (I'll explain below). Anyway, everything went smoothly and was up and running on January 6th, the date that they gave me.
I ordered the 1.5/256 plan with dynamic IP, they gave me a static IP, which is a free bonus. (Since I'm supposed to have a dynamic IP, they can switch me over to dynamic any time they want. But, that's not a problem for me. )
The rep accidentally picked 1.5/768. This would cost me 79.99 a month which I didn't want. I just had to wait till my line was activated and they they would correct the mistake and put me back to 1.5/256. I called today to have them fix the problem and they said it would take 24 hours. Well, it only took about 10 minutes. I was very impressed.
I've only had Speakeasy for a week and I love it. It's worth the price. I hope it's always this good.
Summary:
CPE: Zyxel 645M (Using Old Westell)
Speed: 1.5/768
Price: $65
IP: 8 Static IPs
Followup comments:  NbWY1
join:2003-05-23
Columbia, MD | Speakeasy Typical Speakeasy experience. I've used them twice and love 'em  | |
| 
peter Carr
@mit.edu
| Now owned by BestBuy I am a loyal and happy speakeasy customer since 1999 and would recommend them to anybody.
But Speakeasy has recently been purchased by BestBuy and I am skeptical of what is coming next. Based on BestBuy's customer service reputation I would not recommend speakeasy to anyone. I am currently shopping for a new ISP even though I haven't had any problems under the new regime. | |
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unhappy camper
@comscore.com
|  the new Speakeasy sucks!
I did not had to call them many times.
First it was to activate my e-mail account (they forgot to do that). Got resolved in 3 minutes.
Second time to get my 4 IPs re-assigned because they were scattered all over. Never got a resolution, but some lame excuses, if I remember correctly. It was mentioned that if I would be willing to pay some unbelievable amount that "could possibly get resolved". Dropped it, since their offer was unbelievably expensive.
Third time is now - Jan / Feb 2009 - (after they got purchased by "Best" Buy) and it's awful.
12 days ago I noticed I could not ping the gateway. I power-cycled and then checked every switch and router inside my house. All was OK. Power-cycled the DSL modem. No change to the situation. Called their tech support. John Givins pretended he ran tests (did not revealed in detail what he wad doing) and determined the modem is at fault. Arranged I'd be sent a DSL router as a replacement. Got the DSL router not overnight, as I should have, but 3 days after (partially because bad weather - can not blame Speakeasy here). However, the power supply would not match the router. Complained about that. Got a second power supply re-sent "overnight".
After 7 days I finally got a compatible power supply and DSL router. Plugged those in. Still no connectivity.
Called Speakeasy again. This time Jenn ran tests with me again. Jenn's theory, confirmed later by Covad, was that the noise on the line is out of acceptable limits.
Jenn suggested I stay at home during the week-end, since the phone company might come during the week-end to fix the problematic loop, because it seems it is a cable problem between the CO and my house.
Of course, the phone company (Verizon) reps did not show up during the week-end. Nobody contacted me for 3 days. When I finally called then after 11 days they are pointing the finger at Covad, and Covad is pointing the finger at Verizon.
After "guessing" the wrong answer (till I have a reason to believe otherwise, my modem is fine), sending me the wrong equipment and saying "sorry", they finally are escalating the case. 11 days after I opened the case.
However, there is no end in sight, since Verizon (Speakeasy's competitor) are dragging their feet and did not get involved yet. And Speakeasy - which is providing a *fake* SLA (99% speed "guarantee") does not seem to care too much.
Meanwhile we had bad weather and I had to stay at home. Would I have had DSL available, I could have worked from home. Since I did not had this, I had to take 2 days of vacation, since I could not work from home.
I can not do research from home and I am losing time and money just because of that.
Seven days out of this delay are directly attributable to John Givins, who does not know his job! Jenn made me believe that by today (Monday) things would get resolved. I am paying over $100 / month for a business type of service to receive poor customer service and excuses. Not a good deal, if you ask me!
*Stay away* from "the new" Speakeasy, that is my advice! | |
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Review by abenamer
UPDATED: 314 days ago
member for 7.9 years, 54 visits, last login: 314 days ago
Brooklyn,Kings,NY
$90 per month (12 month contract)
Verizon
"Dry line DSL installation, courteous service"
"Quick and efficient installation"
"Pretty fast connection speed"
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I'm more than 11000 ft from the CO but I managed to get 2.5 mbps down and .6 mbps up. They're replacing my old Acedsl connect.
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 Review by jaykaykay
UPDATED: 317 days ago
member for 9.6 years, 3815 visits, last login: a few hours ago
Scottsdale,Maricopa,AZ
$79 per month (12 month contract)
about 5 days
Qwest
"The connection time to hook up was amazingly quick and pain free. The TAC follow up info was also easy to follow."
"Sometimes the left hand doesn't know what the right hand is doing support-wise."
"Using this ISP was the best move I could have made given my other options."
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(1/7/09) Another yes. I am still with SE although thinking seriously of leaving after all this time. They are just too expensive and for the $79 per month, I am not getting nearly what others get elsewhere. I am still on the Legacy plan which is so legacied, I doubt it even makes sense to stay with SE on this plan, but their other plans are also too expensive.
We have not been getting anywhere near what we should be getting now, 768 up and down. Even with overhead, we should be getting better than this:
Speed Test #64405602 by dslreports.com
Run: 2009-01-07 22:15:14 EST
Download: 621 (Kbps)
Upload: 637 (Kbps)
In kilobytes per second: 75.8 down 77.7 up
The Spam filter, which I once praised, has gone to h***. It's catching a lot of Spam but SE is failing in picking up way too many addresses that have already been in my black list for some time. I got quick service/response when I put in a trouble ticket about this. I was basically told that the filter just wasn't very good. I agree!
I would still like them to upgrade the number of addresses that are allowed beyond the 500 for the Spam filter. After going on almost 10 years with SE, one can easily collect many many addresses for Spammers. They are still as prolific as rats! 500 accumulated addresses, after as many years as I have been with them, is waaaaaay too little, IMHO!
However, on a good point, my phone response time was not long and those I spoke to when needed for service were polite.
(3/19/08) Yes. I am still with SE. Other than finding my speed tests less than consistent, which they used to be, I have nothing bad to say about them yet. I've still had no problem with Support, and while I would like my speeds to be rock solid as the used to be before the past 6 to 9 months, I see no reason to leave them.
My service, the old Legacy connection of 768/384 was supposed to give basically the same up as down, the 768 minus overhead. Seldom any more am I getting that speed and I am unhappy about what i am getting as it is even slower than it should be most days. Nothing, absolutely nothing, has changed on my end so I have no idea what has caused the slower speeds.
I also would still like them to upgrade the number of addresses that are allowed beyond the 500 for the Spam filter. After going on almost 9 years, from the start of 2000, one can easily collect many many addresses for Spammers, as they are as prolific as mice. 500, after as many years as I have been with them, is really too little, IMHO.
(05/13/06) I am still using this ISP and aside from a question or 2 that I have had, I still have nothing bad to say about them. Granted, they are horribly expensive compared to many, but for my $$$, I think the service and uptime has been fantastic and I wouldn't want to try to find any other ISP for the same good record.
I would like one thing changed that they say they cannot do at this time though. I would like to be able to add more than a 500 cut off to Spamming addresses. Over the years, and I've been here for quite a few, the addresses have built up to the point where I may have to start deleting and hope I don't open a pandora's box.
Aside from that, I give a jolly 3 cheers and more to my friends at Speakeasy. It's a pleasure doing business with them.
(10/15/04) Today, I thought I would update my review and checked to see just how many Trouble Tickets I have had to enter since starting with SE and how well they have responded to them. In all the time I have been with SE, I have had only 19 TT and almost all of them have been handled well. There was only one that got handled with a lot of aggravation on my part. However, it eventually did get properly taken care of.
This is quite a record for any ISP when it comes to support/problems and solving them. I will still most certainly continue to recommend SE. They seem to be putting everything together well and continue to be A-1 in my book.
(1/15/03) I have had SE for going on 4 years now. I haven't written a report up till now finding it easier to do my writing in the Speakeasy Forum and elsewhere that I could. SE is not perfect and has its warts just like any other business, but over all, my choice to have gone and stayed with them couldn't be a more amicable one.
My service connection is not offered any more, 768/384 which most of the time is almost as good with the upload as with the down. While I qualify for a faster one, I am going to stick with what I have. If it ain't broke, why fix it. I get at least 80% throughput, and for me, this is great. I am not a gamer, so the latency issues don't really come into the picture unless there is a problem. I would love to see SE have a local POP here, but from the looks of things, that is not to be in the offing. If there was a local POP, I would then have to say that everything was just about perfect as the latency would be far less as well. Going 1800+ miles to ones POP does affect the pings!
Would I recommend SE to others? You bet!!! Would I be upset if I had to try to find another ISP? You bet!!! Do I hope to remain with SE? You bet, and I believe that they will only get better. Is it worth the extra money I pay for my account compared to the other choices that I have available to me, both DSL and cable? You bet!!!!
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Review by mrrabbit
UPDATED: 363 days ago
member for 1.8 years, 8 visits, last login: 108 days ago
San Jose,Santa Clara,CA
$65 per month
AT&T
"Been customer since 1999. Survived Flashcom transition, and recently had rate reduced for old circuit under new sales tier."
"Read members ticket submissions guys - you keep turning off SAFE MODE. =8-)"
"Not much has changed since Best Buy aquisition - though they seem to have more data link control nowadays."
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Been a customer since 1999, so this is more of an update review.
About 8-12 months back I noticed that I was still paying 92.00 / month for a 1500/384 service locked in SAFE MODE at 790/329.
I requested that I at least get the same rate for someone paying today's 1500/384 service at 65.00 / month.
They obliged. That's a good indicator of a business that sees a reasonable request when it is made.
My line is in SAFE MODE because my neighboorhood wiring though in ground alongside buried electrical is considered to the modern way of doing things - it is apparrently aerial rated cable that has been direct buried without any built in moisture protection.
Plus Comcast sliced the 400 pair running up the street a few years back...and the splice in the sidewalk across the corner had to be redone. Anytime that splice is exposed and the splice moisture seal removed - all noise in the neighborhood suddenly disappears.
I think you get the picture....
So recently, AT&T created a new digital equipment distribution cabinet behind the block from which they are re-feeding the two neighborhood green huts as well as providing 10-12 Mbps service up to the last mile. I guess when they were cleaning up blocks and transferring pairs and the like they were also resetting circuits / loops at the CO in tandem.
Circuit went down - and apparrently was brought back up unlocked. Well...that was good for a day or so - but as before - BAM! - hard down.
SAFE MODE brought it back up - but Speakeasy went ahead and sent AT&T out to attempt to fix a loop ground issue. This has been tried before - and the result has always been the same. Despite what the test results say - hard down within 1-2 days unless SAFE MODE is turned back on.
I guess Speakeasy REALLY WANTING THE BEST FOR ME tried unlocking one more time - same result.
It's okay guys...really...call your wife and buy her roses or something - don't waste your time trying to give me something I know for a fact won't work.
Okay? =8-)
On a scale of 5 on this day, November 22, 2008, I give Speakeasy a rating of 4.5.
=8-)
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