
how-to block ads
|
»next review in page
Review by dbarnett  Posted: 22 days ago member for 6.9 years, 399 visits, last login: 5 days ago
Richmond,Richmond City,VA
Contract price not specified.
"Static IP, fast downloads, low price"
"Inconsistent customer service"
"Flexibility, good value"
| |
I have been a Cavalier Telephone customer for over ten years, both residential and business services. Overall, I have been very satisfied and find their customer service agents to be responsive and quick to move you up to a higher level if you ask. For $50 a month, I have a POTS line, including local and long-distance services, and a static IP address. I get around 12mbps down and 1.2 mbps up.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by joey_rogo  UPDATED: 29 days ago member for 29 days, 0 visits, last login: 29 days ago
Buffalo,Erie,NY
$58 per month
"cheap"
"long wait for customer service, 45minutes - 1 hour. DSL drops and slow speed"
"I moved to timer warner, too inconsistant"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I had the g3 package. They could not get over 768 on the line and there was frequent drops. They don't respond via email and if you call it is about an hour wait. NOT WORTH IT. I'm switching to time warner.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by nightfireivy  Posted: 52 days ago member for 52 days, 1 visits, last login: 47 days ago
Lakewood,Cuyahoga,OH
$50 per month
Cavalier
"Fast internet, Not a lot of money like Cable ISPs."
"Connection works half or less of the time. Huge pain to get internet to work. Technicians are clueless and can't solve problems."
"Great speed, Price, but only worth it if you can get a solid Connection without any disconnecting losses."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
Cavalier was a good idea at first. 8 Mpbs at $30 plus telephone charges. No contract.
However the connection only works half of the time. You could be surfing on the internet or streaming a video and it constantly stops due to the internet disconnecting or losing connection about 5-10 times per hour, twice as bad in the mornings. Sometimes it likes to disconnect and come back on 30 minutes later. Horrible connection.
The modem is a Paradyne mostly used by Cavalier, it's very small. It has the Power light, Status light, Activity light, Lan light, and USB light like many other modems.
The Technicians are an extremely clueless group of people. If the world was going to end there was no way you can depend on them. Anyways, basically when you call for one, you have to wait sometimes 30 minutes or more until someone gets a hold of you. At least they aren't all in India like what AT&T has. However the Technicians don't know much about the disconnecting problem .... even though that's the main reason why Cavalier customers call the tech support. I've called about 5 times within the week and nobody really solved it.
So overall. Cavalier is only good if you can get the internet connection to be solid and great which is almost impossible and a pain in the behind. It's fast, and it's price is great. However I was very disappointed by the connection losses and the bad technicians. I am at the moment going to join COX HSI.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by impeccable1  UPDATED: 54 days ago member for 1.2 years, 2 visits, last login: 54 days ago
Pontiac,Oakland,MI
$50 per month
Cavalier
"When you have a solid connection... FAST & CHEAP!"
"You only have that connection 1/4th of the time."
"Good when it works... which isn't much"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I recently signed up for c2 from Cavalier for $50 going up to 8 megs. I received a free modem & all that jazz, and I figured it would be great since we've had Cavalier before (after the change from Talk America in 48341) and it was nothing but great but now to the beef of the review.
Installation
I've had high speed internet since 7th grade and installed it for my family each time but twice (2 times with Comcast), so I figured "It's only DSL I can install it." Well I ran the setup which was fine until I got to the registration portion. The registration called for the account number on the welcome letter & your zip code. I looked and guess what? NO NUMBER! I tried the phone number... NOTHING! So I called the tech line & because it was sync'd to the network he told me to just close out the registration and register a screen name through the phone. So great now I installed DSL without the repair & analysis program that comes with it. I figure "Ok. I rarely used it with AT&T, Comcast or Cavalier." BIG MISTAKE
Usage
I have not had a solid 24 hours of usage without a loss of connection. Most days I have to power cycle my modem at least 3 times (literally. not a joke) and I don't get anywhere near 8 megs. I average 1 meg & at it's highest yesterday at 3.2 megs, and at night times like now when boredom ensues and I need youtube videos & radio streaming can't be done because I only get 800-900 kbps.
Also if you get C2 you better memorize 866-221-1063 because tonight alone I've called customer service 3 times because of speeds slower than dial up (It's bad when google doesn't load!!) and my service continuously dropping at random and technicians "fixing" it only to malfunction 50 minutes later.
When you have a solid connection, it is excellent, impeccable to say the least but getting it to work is the major issue and can be a major pain!
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by hsindogg  UPDATED: 66 days ago member for 6.3 years, 2413 visits, last login: a few hours ago
Baltimore,Baltimore City,MD
$65 per month (12 month contract)
about 95 days
Cavalier
"Good value for the price."
"Took forever to get installed, bad communication, bad customer support."
"If you're looking for a good package for a very good price...they can't be beat, but you'll pay the price for support."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I placed the order for Cavtel on June 17th, and was told it could take up to 30 days to install/switchover from Verizon. So, after a month, with no information at all from Cavtel, I called their support line. They said that my CO didn't have the available equipment and that I had to wait, and to call the following week. So I did, and this time they told me that Verizon hasn't released my line, which was probably true because they were about to strike and were in labor negotiations, so I'm sure they weren't in any hurry to fulfill their work orders. So now it's early September, I call and they say they still don't have the equipment at the CO, so at this point I basically give up and then maybe a week later, in mid September, our voicemail system no longer works, so I called Cavtel, and low and behold, our POTS line was switched over. So now it's just up to waiting for the DSL line to be provisioned. I wait a few weeks, and on Sept. 25th I called to see what the status was because their automated telephone service said the product was suppose to be delivered between Sept 8th and Sept 22nd. The support person told me, that due to Hurricane Isabel, their work orders were behind and they're going down a list of work orders to ship out modems. Well, we did have a hurricane, so I went with that story. Well, I get home, and what do you know...there's a Fedex package waiting for me. The modem arrived that day, and I call tech support for the static IP, gateway, and DNS and I get it up and running in an hour.
I signed up for the Unlimited Local/Long Distance and Hotwire DSL package at $74.95/month. They advertise speeds from 4Mbps/1Mbps, but so far my speeds are more like 650kbps/550kbps. I'm going to call them to have them check my loop because when we had Verizon, we reached speeds of 1400kbps/200kbps. But so far I can't complain, mainly because I finally have internet service after 3 months!
Overall: B- for lack of communication and a long long wait, but a very good product for the money.
Update:
I ordererd in mid-June and at the time, the DSL service speed was offered at 768/768. Since then they've upgraded to 960/960, but unless you've ordered just recently, older service might not have been upgraded. I made a quick call to tech support who confirmed my DSL service was at 768/768, and I made another quick call to customer support who sent out a service order to upgrade it to 960/960. And if you're lucky enough, you'll qualify for their new RADSL service, which has speeds up to 4mbps if you're within 4000 feet of the CO and 2mbps for within 8000 feet.
I've had a line monitor on my DSL line for a week, and the pings and packet loss are excellent. I think their service is top notch for the price.
Update:
I switched to Phonom/Cavtel VoIP. Switchover was easy, since Cavalier supplies the DSL, and Phonom operates under Cavalier. The problem relates to customer service, and what appropriate DSL service I should be receiving. I was told many things, and after days and days of trying to get some resolution/truth, I may finally be getting the appropriate ADSL service. Basically, I was lied to on several occasions by customer support, it seems that all they want you to do is hang up, but they don't understand that we have real problems that need to be fixed.
Service/Price is great, but their support is really making their image terrible.
Update 12/12/07:
It's been a while since I updated this, but for about 24 I've had pretty reliable service and never had to contact Customer Support.
2 weeks ago, my VoIP service went out, I put in the dreaded Customer Support call, and for the last 2 weeks I've gotten no where. Called last night to Tech Support instead of Customer Support, and of course......Cavtel had switched me over to PoTS, instead of VoIP.. Now there's a ticket to switch my service back to VoIP. Why they switched my service to PoTS is unknown. I estimate it will take at least 2 more weeks to get it fixed.
Update 7/30/08:
Well after 3 years of having pretty good service, my DSL line grinded to a halt (40-60% packet loss) and Cavalier wasn't able to repair the line. I gave them 7 business days (10 overall), and even troubleshot the line for them. My packet loss was between my IP and the Gateway IP. I ran a new homerun line, and changed the cat5e cable from the DSL modem. I tested it with 4 machines to make sure it wasn't my desktop NIC...same result for all 4 machines. It had to be outside from my NID to the CO or wherever the Gateway IP hardware was located. It may have even been my DSL router, which they refused to send me a new one even after we had exhausted days of trying new things and trouble shooting.
I cancelled today and ordered Verizon DSL.
8/7/08 - See my Verizon review - »Review of Verizon Online DSL by hsindogg
Cancelled with them as well as their support/installation was horrible.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by teminutemail  UPDATED: 67 days ago member for 67 days, 0 visits, last login: 67 days ago
Philadelphia,Philadelphia,PA
$40 per month
about 15 days
Verizon
"Great Deal"
"Blocked ports"
"Good if you don't have specific tech needs"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I had to cancel Cavalier a few days after setup. They block a bunch of ports including 1433 and 1434 which are used for MS SQL Server.
When you finally get through to tech support they are very informative but everyone else (Sales, Customer Service, etc.) have no idea what a port is and/or will claim they "do not block ports" until you mention that you've already talked to tech support.
Someone in Business Care said they 'might' be able to allow those ports if I ordered a T1 line.
I wanted to use them because their package is a great deal.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by markd  Posted: 73 days ago member for 73 days, 2 visits, last login: 72 days ago
Detroit,Wayne,MI
$40 per month
about 8 days
"Technician visit was friendly. Static IP."
"Long wait for equipment, sales rep lies, worst "broadband" service ever!"
"Not even if you're desperate to intertron."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
If you're in Detroit (not suburbs, the city), you've seen the many ads during local programming (mostly sports) for Cavalier Telephone (formerly known as LDMI), and their alleged 8.0 mbps ADSL2.0. I live in an area that Comcast has yet to provide broadband to (and it's not the "hood" either), and had ATT dry-line DSL which was only getting me about 130k/s down and 35k/s up max. Plus, my IP would change seemingly every 30 minutes. Kinda sucks when you're making secure IP based connections to places like work, etc and would have to re-sign in because your IP would change in the middle of your session. I kept seeing Cavalier's ads, but couldn't think it was possible to get faster DSL service since I know that ATT owns the telco, so no matter what company was offering the service, you still had to deal with ATT's connection. With today's downloads being larger and larger, I finally gave in and thought I'd try to see what Cavalier was all about.
The sales rep was friendly and somewhat knowledgeable of the verbage I was asking him (dry-line, ADSL2.0, etc), looked up my address and then got me excited by telling me I was very close to "Cavalier's" telco and would definitely be getting at least close to the 8.0mbps that they claim they offer. He also told me that they own their own telco in the area and were independent of ATT. So that means that Cavalier has gone through the city and dropped their own lines and boxes on the poles. Sounded improbable, but I had to press on. Plus, I have seen Cavalier's trucks driving through the city from time to time. Anything had to be faster than what I was getting and they said they had me all taken care of. Had to give an $80 deposit because my credit isn't stellar - I don't quite understand service providers that do this. I can see why DTE Energy would do this for electric service, or a cell phone provider because you have the potential to run up an enormous bill by usage, but for something like Internet or Cable/Satellite TV, you can't accrue a usage bill, and failure to pay should simply mean termination of service. But nonetheless, I paid it.
About two days later, I received a "welcome" mailing from Cavalier telling me my account number and introducing me to the company, and then about three days later my modem came via UPS. On the same day my modem arrived, the tech came out to switch my line over from ATT to Cavalier. And of course, the person that did it was an ATT technician, ATT marked vehicle, ATT identification and all. He was very nice too and just kinda smiled at me when I asked how come ATT was switching me over if Cavalier owns their own boxes and drops.
Inside the house, none of the phone drops seemed to have the right wiring for DSL, so I ran the phone line out the window, directly into the box on the back of the house (plus, that would surely get me the best service as there would be no inside interference - a direct connect from box to modem). Hooked up the modem, plugged it all into the PC (I had a router running OpenWRT, but thought I'd do the direct to PC thing in case their "software" had to do some sort of registration and I know they didn't provide a linux/OpenWRT based installation - of course the modem bound to the MAC address of my PC, but that was easily handled with the OpenWRT interface by masking the router's MAC as the PC's MAC later). Turns out, all their software did was install their own version of the "Internet Technician" that would annoy you everytime you tried to bring up a page that was slow to respond or whatever).
Got everything setup and online and of course the first thing I did was hit up a speedtest site, anxiously and eagerly. Talk about disappointment! After running through three different speedtest sites, the most I got was off of Toast, at 94k/s down and again around 30k/s up. I started to boil. Not only were they jacking off ATT, their stuff was way slower than ATT. And I forgot to mention, I had to cancel the ATT before they could come hook me up, so it wasn't like I could just switch back over. After about two hours, I called Cavalier and was told that my "order" hadn't even been completed yet, so call back within 24 hours if I am still getting the same results, as if their computers would have to "open my line up" to get the ADSL2.0 speeds. And of course, it stayed the same for over 90 days until they finally disconnected me because from day one, I just refused to pay.
In summary, if you're forced to have DSL, stick with ATT, as Cavalier lies about their service in order to get you to sign up. They cannot avoid ATT's telco, no matter what they tell you. They also charge you fees up the wazoo for something simply as making an electronic payment (another reason why I refused to pay - how can an online & phone provider company charge you a fee for making an online or phone payment?!?!), and they just overall suck.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by rossman  UPDATED: 77 days ago member for 6.8 years, 34 visits, last login: 52 days ago
Slidell,Saint Tammany,LA
$455 per month (36 month contract)
about 37 days
"Smaller company, American english speaking staff."
"Still have to use the Bellsouth/ATT line"
"No Longer Available"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
Product T1:
I talked with these guys and covad for more than a week and could not (in good conscience) go with covad. I tried covad for dsl several years ago and they never got it installed correctly and their price for a T1 ($459) was $150/mo more than Cavalier ($306). Plus covad wanted me to supply PBX equipment while Cavalier supplied all Adtran TSU router with 4 phone outputs and even a UPS! So I chose Cavalier. From what I understand it is a more solid technology taking a 64k channel from the T1 when a phone is lifted and returning it when hung up.
I am very happy that I did, as they are still small enough to have only skilled and knowledgeable employees. Soooo much better than Bellsouth/ATT and the Cablevision!!! (don't you hate the outsourced support too)
After I finally chose the package I wanted and signed the contract, they got started right away. They sent a guy out for a site survey one day, a bellsouth guy came out to drop a line another day, and then the equipment install and line test another day, all before transitioning my phone numbers.
They did run into some problems (of course) with test signals getting looped back to them through bellsouth's line which set us back about a week. After 2 more visits from bellsouth and cavalier it was all working.
On activation day, the visit from the Cavalier Tech was actually quite short as it all worked right out of the box. It's a shame 'cause he was way easier to talk to than anyone form Charter Cablevision.
Needless to say, "I have to recommend a T1." It is actually cheaper than my Red Bull habit. And sooo much more stable than any other option. I have been using broadband since Feb '99. We have tried ADSL, SDSL, dual DSL's (with a xincom dual wan router) cablevision and a "wireless T." This is the best product and the best company we have tried (God please help them keep the quality of service high) update -- rats (
Cavalier A++ update=B+ update=C+
UPDATE: Price: The price quoted and the price billed are 2 completely different thing. I was quoted $296 but am routinely billed $450
Line quality: The upload speed is typically 1.54m and I am very satisfied. I am able to serve up about 10g per day. The download speed is typically 500k~700k and noticebly slow. It gets worse every time it rains.
I have had the line go out 4 times now. The problem is (of course) the last mile -- Bellsouth's line. The AT&T lineman who repair the line say "If I want a better line that I should sell my house and move, because they have no intention of fixing or replacing our 40+ year old trunk."
Cavtel Support Incedent: I was disappointed (like numerous Cavalier reviewers here) that everything is super until support is needed. I was pleased that there was a separate line/menu for T1 customers to get phone support but it didn't seem to make any difference they fiddled around and blamed their cell phone coverage for not being able to dispatch a tech. It broke down early on friday but I had to wait until monday to get a Cavalier tech to tell me it was Bellsouth's line. Within hours Bellsouth fixed it and we were back in business. Alas! If bellsouth only supported their own customers like that I would still be a loyal bellsouth patron.
Broadband Reports??? I am very displeased in DSLR for deleting my review of bellsouth. It was not a rant, the rating was below average, but it was my honest review of my experience with them. If no one ranks service providers higher or lower than the consensus then there is no way to achieve anything useful -- just AVERAGE for everybody -- and how does that help us shop for better service?? What feedback does that give the Telco's? Can they easier have bad reviews pulled than improving their service?
I just tried getting basic service from cavtel for a friend who is having the SAME problems as everyone else with AT&T and Charter Cable. Cavtel no longer supports Louisiana. I called ALL of the alternate phone companies in the front of the book and (except for re-connect type rip-offs) there is no one other than AT&T that offers phone service. All voip type companies would require Charter Cable because AT&T allows no dry_dsl regardless of the provider.
Well I blame George Bush and the 911 over-reaction. I am somehow sure that AT&T was allowed to buy up bellsouth, numerous cell companies and so forth to provide Uncle Sam with a more singular source of "evesdropping"
We will soon no longer need Broadband Reports. They will just be able to replace their entire website with a single page that says:
AT&T "Again -- your only choice in communication"
Summary: Cavalier C+ AT&T FFFFFFF Charter Cable FFFFFFFFF Covad D DSLReports.com gets a C- (somewhat below average but no other useful information is allowed here)
.
Followup comments:   Horn
@cox.net
moderated: September 23rd, @08:22PM
| E-mail sent 9/19 to local office/ aft 72 hrs no response From:(removed)
Date: Wednesday, September 19, 2007 2:09 PM
To: CustomerRelations@cavtel.com
Subject: Former Customer
Size: 3 KB
(removed)
My experience with Cavalier has been taxing to say the least. May be my phone and Internet issues are an isolated incident. I ended my service with Cavalier July 6th 07 the and received a confirmation E-mail from your staff stating: My services has been disconnected and my balance owed is zero. To which I was given credit on any balance. I received a treating letter from Cavalier if I do not pay $57.87 by ----date my acct. will be forward to Settlement dept. which will affect my credit. I call your billing dept. The Rep. apologized and said not to worry I will not receive anymore bills. I received another Letter Aug. 2007 stating the same threat. I called the number on the letter and once again I received an apology and saying I will not receive any more letters. I received another bill saying my debt has been sent to the Settlement dept.
If you review my account over the last three or four months as your customer you will see I have been treated unfair. I do not agree with consumers taking further action on any company unless the company is at fault of neglect or showing disregard to its customer concerns. In today business world 24 hr is a considerate time frame to receive a response. What is your response to a to my . I was hoping on July 6th all this was behind me. I have lost hours of work, time and money due to Cavalier. Also the issues caused by your company has caused serious consequence for me affecting my College curriculum.. June the stress was to over whelming I was admitted to the hospital do to the stress. I am asking, It the e-mail and phone conversations I had with stating I owe the co. nothing due to not having access to my P.C. or my phone for 3 months. Or was the e-mails and phone conversations an act of an unprofessional and . please resolve this issue. I hope to a have a reply with in 24 hours. I will have my dept. to continue to pull my credit report to insure Cavalier has not reported this to the Credit Bauer.
Thank You, (removed) | |
|   T1 jockey
| new Cavalier T1 service I have a Cavalier T1 scheduled for install in two days, the BellSouth/AT&T guy said the local loop will be ready in one day.
service= pure data T1 (I use packet8 for voip - they are excellent)
I will report back on Cavalier.
I have a current AT&T T1 with the disconnect order delayed for 30 days so I can have both circuits up before I make the full jump.
I have had BlueStar (purchased by Covad), Sprint, MCI/UUnet, AT&T and Xspedius circuits, all over the same BellSouth local loop going back to 1998.
BlueStar (Covad) $1175.00 per month, cudos for your CLEC lawsuit that forced BellSouth to install my circuit in the first place, sad to see you go. Covad dropped the circuit like a hot potato, did not want a pure T1 so far outside their envelope.
Sprint excellent circuit, $1020.00/month
MCI/UUnet excellent circuit, best customer service I have ever experienced anywhere. They mapped my entire circuit including the local loop to force BellSouth to keep it patched. Simply the best T1 experience we ever had. $859.00/month
Xspedius $425.00/month very nice people, the circuit was so bad I had to cancel within their 90 day window, cancelled it at 30 days. It was not monitored, I knew more about the hits it was taking than their network guys. This was a couple of years ago and in the Montgomery, Alabama area, hopefully they are much better now or they are out of business?
AT&T - ACC Business an iron clad stable AT&T circuit at the ACC Business rate of $459.00/month Apparently, they do not offer AT&Ts SLA but they jump on every bump. It is a fully AT&T monitored line and if you speak Hindi the customer service is great. Really, the "I have no idea what he just said" aside, the circuit was rock solid. I have my reservations about the carrier now owning the local loop. I have had some issues since the merger and have noticed BellSouth is MUCH slower to fix the local loop than they were when AT&T was a customer, and especially for Sprint and MCI/uunet.
Cavalier $299.00/month never heard of these guys but did some due diligence. Looks like some investment money buying up a bunch of dark fiber by the bankrupt 2000 telecoms. It reads like a billion dollar network purchased for pennies on the dollar - I will report back how they do.
Cavalier experience so far: I was provided their pricing through one of the thousands of online pricing T1 brokers. Once I got the great price I called Cavalier direct as I had never heard of them. Their customer service promptly told me they did not sell T1 products and certainly not in Alabama!! I re-confirmed with my quote provider, location details they said all was made for love. I called Cavalier back, not once, but three times, each time told the same thing! No joy for T1s, and certainly not in the SouthEast. I did some research and found a division that Cavalier purchased that according to their archived website, archive.org, did provide T1s. They answered as Cavalier and yes, they offer T1s. So, circuit not installed yet I see their customer service VP needs to be fired but I figure merging companies can be difficult.
I signed the contract, entered the order. The Cavalier SLA is excellent, as good or better than Sprint or MCI/UUnet. I was sent email contacts to my install rep at Cavalier and was good to go. After a few days, a week or so I was getting concerned as I now have a pending AT&T Disconnect Order for Nov 29 and have seen no connect confirmation from Cavalier. I call my rep and she says that Cavalier is blind at the moment. Their system is not showing the local loop responses, install dates. In other words, they ordered the circuit from BellSouth but have not heard back, neither an install date nor a no-facilities. This is a Cavalier software issue, has me a bit worried. So today, after I emailed Cavalier suggesting they pick up the phone and call BellSouth for an install date the BellSouth tech shows up to provision the local loop. I email Cavalier to send my router and am told they will have a rep to do the install in two days. That's nice, I thought it was a self-install.
I will let you guys know more as I do. | |
|  |   T1 jockey
| Re: new Cavalier T1 service BellSouth (AT&T) tech just left completing the local loop circuit. Cavalier is due tomorrow with the router. Looking at the BellSouth order I see that it is Network Telephone listed as customer. Network Telephone (a Talk America company) merged with Cavalier back in December 2006. »www.networktelephone.net/NTCport···rica.htm
I feel better about my "Cavalier" T1 now seeing that Network Telephone has some pretty good reviews at dslreports for T1 service.
I will keep you posted.
Network Telephone = Talk America = Cavalier | |
|  |  |   T1 jockey
| Re: new Cavalier T1 service Cavalier came out with their router, a monster compared to the little Lucent Pipelines I had used for AT&T/Sprint/UUnet/Bluestar... but I had to manage them, Cavalier manages this one. For those that don't know, there is no management once it is setup, a ten minute operation. I did ask if I could access it but was told no, I will look up the default passwords and try to jack in to look around. It is an Adtran 608.
The install tech was competent and professional, after checking the circuit he plugged in the router. I tested it side by side against the AT&T and it actually tested a bit faster on the sites and speed tests I chose.
So far so good, just a few days right now but we are very pleased. | |
|  | |  |
| Forums » comments on review of Cavalier Telephone |
 | »next review in page (previous review)
Review by pimpddy  Posted: 91 days ago member for 6.6 years, 668 visits, last login: 30 days ago
Philadelphia,Philadelphia,PA
$54 per month
about 25 days
Cavalier
"I can Get on the net"
"Wayyyyyyyyy to long of a wait"
"There is no 8megabit service"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
Very slow speeds,on minute your flying the next your creeping along,the signal drops constantly,now i have called tech support,changed lines,routers,modems and it still drops the signal 7 to 8 times a day.Comcast or verizon are the only sure bets in philadelphia to go with.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 | »next page (previous review)
Review by wdiggums  UPDATED: 96 days ago member for 5.7 years, 27 visits, last login: 101 days ago
Bethel Park,Allegheny,PA
$50 per month
about 21 days
"high rate of speed , price"
"waiting for phone number to move to cavtel"
"so far so good high speed adsl2 that rocks and competes with cable"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
|
Fios is unavailable in my house area yet but is due here, cavtel beat them to the punch. $50 dollars a month no contract unlimited calling usa and canada + at my house an up to 8 meg down and 2 meg up line, basically $25 unlim calling and $25 8 meg dsl line ( look out verizon and voip ) east coast only company right now from virginia to new york with television only in virginia, yes that would be $25 for unlim usa & canada + $25 for 8 meg adsl2 line + $25 for 150 all digital channels ( when the tv gets here )so far very reliable dsl only trouble is with the two linux based machines here and the dns from cavtel and getting linksys router to work all together, the fix btw is to use opendns.com and program it into the router and linux computers... hope if anyone reads this it saves linux based dsl headaches to anyone using dsl and linux web site is www.getc2.com or www.cavtel.com. order process was easy install they sent a verizon truck out to turn back on our house line which was silent after switching to lingo (voip) they send a dsl modem for the cost of shipping which is $9.99 not sure of brand on it at the moment. they told me to cancel lingo and so i did as they had verizon out to turn line back on but when i did lingo dropped our phone number and wasnt scheduled to be picked up by cavtel for a week and a half yet, net result, we could call out but any incoming calls returned a busy signal other than that no huge complaints.
Followup comments: | Forums » comments on review of Cavalier Telephone |
 |
|