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Review by rossman  UPDATED: 1.3 years ago member for 8 years, 36 visits, last login: 266 days ago
Slidell,Saint Tammany,LA
$455 per month (36 month contract)
about 37 days
"Smaller company, American english speaking staff."
"Still have to use the Bellsouth/ATT line"
"No Longer Available"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Product T1:
I talked with these guys and covad for more than a week and could not (in good conscience) go with covad. I tried covad for dsl several years ago and they never got it installed correctly and their price for a T1 ($459) was $150/mo more than Cavalier ($306). Plus covad wanted me to supply PBX equipment while Cavalier supplied all Adtran TSU router with 4 phone outputs and even a UPS! So I chose Cavalier. From what I understand it is a more solid technology taking a 64k channel from the T1 when a phone is lifted and returning it when hung up.
I am very happy that I did, as they are still small enough to have only skilled and knowledgeable employees. Soooo much better than Bellsouth/ATT and the Cablevision!!! (don't you hate the outsourced support too)
After I finally chose the package I wanted and signed the contract, they got started right away. They sent a guy out for a site survey one day, a bellsouth guy came out to drop a line another day, and then the equipment install and line test another day, all before transitioning my phone numbers.
They did run into some problems (of course) with test signals getting looped back to them through bellsouth's line which set us back about a week. After 2 more visits from bellsouth and cavalier it was all working.
On activation day, the visit from the Cavalier Tech was actually quite short as it all worked right out of the box. It's a shame 'cause he was way easier to talk to than anyone form Charter Cablevision.
Needless to say, "I have to recommend a T1." It is actually cheaper than my Red Bull habit. And sooo much more stable than any other option. I have been using broadband since Feb '99. We have tried ADSL, SDSL, dual DSL's (with a xincom dual wan router) cablevision and a "wireless T." This is the best product and the best company we have tried (God please help them keep the quality of service high) update -- rats (
Cavalier A++ update=B+ update=C+
UPDATE: Price: The price quoted and the price billed are 2 completely different thing. I was quoted $296 but am routinely billed $450
Line quality: The upload speed is typically 1.54m and I am very satisfied. I am able to serve up about 10g per day. The download speed is typically 500k~700k and noticebly slow. It gets worse every time it rains.
I have had the line go out 4 times now. The problem is (of course) the last mile -- Bellsouth's line. The AT&T lineman who repair the line say "If I want a better line that I should sell my house and move, because they have no intention of fixing or replacing our 40+ year old trunk."
Cavtel Support Incedent: I was disappointed (like numerous Cavalier reviewers here) that everything is super until support is needed. I was pleased that there was a separate line/menu for T1 customers to get phone support but it didn't seem to make any difference they fiddled around and blamed their cell phone coverage for not being able to dispatch a tech. It broke down early on friday but I had to wait until monday to get a Cavalier tech to tell me it was Bellsouth's line. Within hours Bellsouth fixed it and we were back in business. Alas! If bellsouth only supported their own customers like that I would still be a loyal bellsouth patron.
Broadband Reports??? I am very displeased in DSLR for deleting my review of bellsouth. It was not a rant, the rating was below average, but it was my honest review of my experience with them. If no one ranks service providers higher or lower than the consensus then there is no way to achieve anything useful -- just AVERAGE for everybody -- and how does that help us shop for better service?? What feedback does that give the Telco's? Can they easier have bad reviews pulled than improving their service?
I just tried getting basic service from cavtel for a friend who is having the SAME problems as everyone else with AT&T and Charter Cable. Cavtel no longer supports Louisiana. I called ALL of the alternate phone companies in the front of the book and (except for re-connect type rip-offs) there is no one other than AT&T that offers phone service. All voip type companies would require Charter Cable because AT&T allows no dry_dsl regardless of the provider.
Well I blame George Bush and the 911 over-reaction. I am somehow sure that AT&T was allowed to buy up bellsouth, numerous cell companies and so forth to provide Uncle Sam with a more singular source of "evesdropping"
We will soon no longer need Broadband Reports. They will just be able to replace their entire website with a single page that says:
AT&T "Again -- your only choice in communication"
Summary: Cavalier C+ AT&T FFFFFFF Charter Cable FFFFFFFFF Covad D DSLReports.com gets a C- (somewhat below average but no other useful information is allowed here)
.
Followup comments:   Horn
@cox.net
1 edit | E-mail sent 9/19 to local office/ aft 72 hrs no response From:(removed)
Date: Wednesday, September 19, 2007 2:09 PM
To: CustomerRelations@cavtel.com
Subject: Former Customer
Size: 3 KB
(removed)
My experience with Cavalier has been taxing to say the least. May be my phone and Internet issues are an isolated incident. I ended my service with Cavalier July 6th 07 the and received a confirmation E-mail from your staff stating: My services has been disconnected and my balance owed is zero. To which I was given credit on any balance. I received a treating letter from Cavalier if I do not pay $57.87 by ----date my acct. will be forward to Settlement dept. which will affect my credit. I call your billing dept. The Rep. apologized and said not to worry I will not receive anymore bills. I received another Letter Aug. 2007 stating the same threat. I called the number on the letter and once again I received an apology and saying I will not receive any more letters. I received another bill saying my debt has been sent to the Settlement dept.
If you review my account over the last three or four months as your customer you will see I have been treated unfair. I do not agree with consumers taking further action on any company unless the company is at fault of neglect or showing disregard to its customer concerns. In today business world 24 hr is a considerate time frame to receive a response. What is your response to a to my . I was hoping on July 6th all this was behind me. I have lost hours of work, time and money due to Cavalier. Also the issues caused by your company has caused serious consequence for me affecting my College curriculum.. June the stress was to over whelming I was admitted to the hospital do to the stress. I am asking, It the e-mail and phone conversations I had with stating I owe the co. nothing due to not having access to my P.C. or my phone for 3 months. Or was the e-mails and phone conversations an act of an unprofessional and . please resolve this issue. I hope to a have a reply with in 24 hours. I will have my dept. to continue to pull my credit report to insure Cavalier has not reported this to the Credit Bauer.
Thank You, (removed) | |
|   T1 jockey
| new Cavalier T1 service I have a Cavalier T1 scheduled for install in two days, the BellSouth/AT&T guy said the local loop will be ready in one day.
service= pure data T1 (I use packet8 for voip - they are excellent)
I will report back on Cavalier.
I have a current AT&T T1 with the disconnect order delayed for 30 days so I can have both circuits up before I make the full jump.
I have had BlueStar (purchased by Covad), Sprint, MCI/UUnet, AT&T and Xspedius circuits, all over the same BellSouth local loop going back to 1998.
BlueStar (Covad) $1175.00 per month, cudos for your CLEC lawsuit that forced BellSouth to install my circuit in the first place, sad to see you go. Covad dropped the circuit like a hot potato, did not want a pure T1 so far outside their envelope.
Sprint excellent circuit, $1020.00/month
MCI/UUnet excellent circuit, best customer service I have ever experienced anywhere. They mapped my entire circuit including the local loop to force BellSouth to keep it patched. Simply the best T1 experience we ever had. $859.00/month
Xspedius $425.00/month very nice people, the circuit was so bad I had to cancel within their 90 day window, cancelled it at 30 days. It was not monitored, I knew more about the hits it was taking than their network guys. This was a couple of years ago and in the Montgomery, Alabama area, hopefully they are much better now or they are out of business?
AT&T - ACC Business an iron clad stable AT&T circuit at the ACC Business rate of $459.00/month Apparently, they do not offer AT&Ts SLA but they jump on every bump. It is a fully AT&T monitored line and if you speak Hindi the customer service is great. Really, the "I have no idea what he just said" aside, the circuit was rock solid. I have my reservations about the carrier now owning the local loop. I have had some issues since the merger and have noticed BellSouth is MUCH slower to fix the local loop than they were when AT&T was a customer, and especially for Sprint and MCI/uunet.
Cavalier $299.00/month never heard of these guys but did some due diligence. Looks like some investment money buying up a bunch of dark fiber by the bankrupt 2000 telecoms. It reads like a billion dollar network purchased for pennies on the dollar - I will report back how they do.
Cavalier experience so far: I was provided their pricing through one of the thousands of online pricing T1 brokers. Once I got the great price I called Cavalier direct as I had never heard of them. Their customer service promptly told me they did not sell T1 products and certainly not in Alabama!! I re-confirmed with my quote provider, location details they said all was made for love. I called Cavalier back, not once, but three times, each time told the same thing! No joy for T1s, and certainly not in the SouthEast. I did some research and found a division that Cavalier purchased that according to their archived website, archive.org, did provide T1s. They answered as Cavalier and yes, they offer T1s. So, circuit not installed yet I see their customer service VP needs to be fired but I figure merging companies can be difficult.
I signed the contract, entered the order. The Cavalier SLA is excellent, as good or better than Sprint or MCI/UUnet. I was sent email contacts to my install rep at Cavalier and was good to go. After a few days, a week or so I was getting concerned as I now have a pending AT&T Disconnect Order for Nov 29 and have seen no connect confirmation from Cavalier. I call my rep and she says that Cavalier is blind at the moment. Their system is not showing the local loop responses, install dates. In other words, they ordered the circuit from BellSouth but have not heard back, neither an install date nor a no-facilities. This is a Cavalier software issue, has me a bit worried. So today, after I emailed Cavalier suggesting they pick up the phone and call BellSouth for an install date the BellSouth tech shows up to provision the local loop. I email Cavalier to send my router and am told they will have a rep to do the install in two days. That's nice, I thought it was a self-install.
I will let you guys know more as I do. | |
|  |   T1 jockey
| Re: new Cavalier T1 service BellSouth (AT&T) tech just left completing the local loop circuit. Cavalier is due tomorrow with the router. Looking at the BellSouth order I see that it is Network Telephone listed as customer. Network Telephone (a Talk America company) merged with Cavalier back in December 2006. »www.networktelephone.net/NTCport···rica.htm
I feel better about my "Cavalier" T1 now seeing that Network Telephone has some pretty good reviews at dslreports for T1 service.
I will keep you posted.
Network Telephone = Talk America = Cavalier | |
|  |  |   T1 jockey
@networktel.net
| Re: new Cavalier T1 service Cavalier came out with their router, a monster compared to the little Lucent Pipelines I had used for AT&T/Sprint/UUnet/Bluestar... but I had to manage them, Cavalier manages this one. For those that don't know, there is no management once it is setup, a ten minute operation. I did ask if I could access it but was told no, I will look up the default passwords and try to jack in to look around. It is an Adtran 608.
The install tech was competent and professional, after checking the circuit he plugged in the router. I tested it side by side against the AT&T and it actually tested a bit faster on the sites and speed tests I chose.
So far so good, just a few days right now but we are very pleased. | |
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Review by pimpddy  Posted: 1.4 years ago member for 7.8 years, 672 visits, last login: 6 days ago
Philadelphia,Philadelphia,PA
$54 per month
about 25 days
Cavalier
"I can Get on the net"
"Wayyyyyyyyy to long of a wait"
"There is no 8megabit service"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Very slow speeds,on minute your flying the next your creeping along,the signal drops constantly,now i have called tech support,changed lines,routers,modems and it still drops the signal 7 to 8 times a day.Comcast or verizon are the only sure bets in philadelphia to go with.
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Review by wdiggums  UPDATED: 1.4 years ago member for 6.9 years, 27 visits, last login: 1.4 years ago
Bethel Park,Allegheny,PA
$50 per month
about 21 days
"high rate of speed , price"
"waiting for phone number to move to cavtel"
"so far so good high speed adsl2 that rocks and competes with cable"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Fios is unavailable in my house area yet but is due here, cavtel beat them to the punch. $50 dollars a month no contract unlimited calling usa and canada + at my house an up to 8 meg down and 2 meg up line, basically $25 unlim calling and $25 8 meg dsl line ( look out verizon and voip ) east coast only company right now from virginia to new york with television only in virginia, yes that would be $25 for unlim usa & canada + $25 for 8 meg adsl2 line + $25 for 150 all digital channels ( when the tv gets here )so far very reliable dsl only trouble is with the two linux based machines here and the dns from cavtel and getting linksys router to work all together, the fix btw is to use opendns.com and program it into the router and linux computers... hope if anyone reads this it saves linux based dsl headaches to anyone using dsl and linux web site is www.getc2.com or www.cavtel.com. order process was easy install they sent a verizon truck out to turn back on our house line which was silent after switching to lingo (voip) they send a dsl modem for the cost of shipping which is $9.99 not sure of brand on it at the moment. they told me to cancel lingo and so i did as they had verizon out to turn line back on but when i did lingo dropped our phone number and wasnt scheduled to be picked up by cavtel for a week and a half yet, net result, we could call out but any incoming calls returned a busy signal other than that no huge complaints.
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Review by mike417  UPDATED: 1.4 years ago member for 8.7 years, 1485 visits, last login: 8 days ago
Philadelphia,Philadelphia,PA
$67 per month
about 20 days
Cavalier
"Service has been stable."
"Slow at times"
"Cheaper that Verizon and faster based on my CO distance"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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But it is still cheaper that Verizon.
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Review by mohjarr  Posted: 1.5 years ago member for 1.7 years, 20 visits, last login: 29 days ago
Philadelphia,Philadelphia,PA
$50 per month
about 7 days
Cavalier
"The phone service is ok"
"Horrible DSL service"
"It was a big mistake"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
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After I saw their commercials on TV for their Revolutionary New Service C2 !!!!!!!!!!!!!! I decided to give them a try after they mentioned that the speed will go up to 8mbps .
I had verizon Dsl 1.5mbps and I wanted something faster so I did the switch and guess what!! The same day I got the service was the day I decided to cancel with them!
The DSL service was horrible .. It disconnect every a few minutes... I couldn't get higher than 500kbps and not even stable!! The upload used to be just 95kbps most of the time.
I tried to contact their customer service but nobody could do anything and they used to lie saying everything is good from their end and I suppose to be getting at least 1000kbps!!!
Something else about their modem they gave me... They changed the ip address for the http configuration page so you won't be able to see the real speed you are getting and if you asked their customer service no body will give it to you!!!
It was my biggest mistake.. Now I am paying the price for this mistake and switching back to verizon.
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Review by djsky73  UPDATED: 1.5 years ago member for 1.5 years, 3 visits, last login: 1.3 years ago
Belleville,Wayne,MI
$50 per month
Cavalier
"Friendly Pre-Sales"
"Everything from tech support to the service itself is horrible"
"I wouldn't recommend this to anyone"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Cavalier (or CavTel) has been one long scary nightmare. Signing up for service was a pleasure, as easy as finding out that I can save about $50 if I switch my phone and Internet from AT&T to CavTel. The salesperson on the phone assured me several times that there will be absolutely no interruption in DSL or phone service. And then at the top of the rollercoaster, the awesome ride finally breaks.
5 days later I receive a DSL modem. After connecting it to my PC, I get no connection. To get someone to answer the phone the first time took 45 minutes. The "tech" walked me through 2 troubleshooting steps (both included pinging my LOCAL IP) after which he determined that my network card was bad. My network card worked 5 days ago with AT&T, but to satisfy the tech I connected the CavTel modem to another computer and got same results. "It seems like this network card is bad too", replied the tech. Right... I asked to speak to his supervisor, he hung up the phone on me. I called back and listened to "someone will be right with you shortly" message for 2 hours (I really needed my Internet back). No one ever came to the phone.
The following day I called CavTel tech support in the morning. The gentleman on the other line notified me that at their "busy" times the wait can exceed an hour which in his opinion was just a bunch of you know what. He also promised that one of their "senior" technicians will call me at night so I don't have to wait. Needless to say, the night came and I got no call. After an hour an a half of waiting on the phone I finally reached tech support...again. Same steps as before followed and I was told there is nothing that could be done to get me connected. Coincidentally, none of the "senior" techs were available at that time and all the "managers" were gone for the day. Day two passed...
Day three didn't get me connected either. Once again I patiently waited about an hour for tech support to pick up the phone and when I got someone and explained everything from the beginning (don't these people enter notes into the their Customer Service system?) and threatened to switch back to AT&T. I was told that my modem is faulty and they will ship me a new one overnight. To make sure that this was going to get done, I asked the support tech to call me back with the tracking number of this supposed shipment. "Sure, no problem", he said. The call never came. Day three, four, five, and six passed...
Day seven, I received a modem. So much for overnight FedEx shipment. Plugged it in and the DSL light doesn't want to come on at all. Another faulty modem. As of today, I switched back to AT&T and was out of the Internet Connection for almost 2 weeks. I'll end up paying a little bit more but at least I will have the service re-instated in a few days. Or so I hope.
Thank you CavTel...Thank you for everything...NOT!!!
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Review by mastersnort8  Posted: 1.5 years ago member for 1.5 years, 2 visits, last login: 1.5 years ago
Niagara Falls,Niagara,NY
$64 per month
about 28 days
Cavalier
"It's better than dial up"
"Lousy tech service...poor co-ordination between local telco and thier field techs"
"ok value for the money if you can get it up and running....but if I had it to do over again..."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Service installed after 10 day wait...slow dsl...after three scheduled vendor meets (and stiffs) between verizon and cavelier, they finally got service going better...900kbps...not great, but ok...three weeks later speed dropped to 200 kbps...after four calls to tech service, where they told me problem was with my computer, not their service, they finally replaced a network card or something and got me up to speed...offered to credit me 5.60 for my troubles and downtime. Meanwhile, I bought a new phone line, new ethernet cable and new antivirus software...out of pocket 100.00+...cost is low for a reason...avoid if you can...if I had it to do over again I would have gone with roadrunner....working well now....we'll see for how long. speed now 1100-1200kbps
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Review by etheridges  UPDATED: 1.6 years ago member for 3.6 years, 6 visits, last login: 1.6 years ago
Norfolk,Norfolk City,VA
$50 per month (12 month contract)
Cavalier
"voice is fine"
"DSL speed is pathetic"
"avoid Cavalier unless you live on top of an operations center"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Pre-sales indicated that my distance from the CO was within range to receive in the range of 3 mps (they advertise "up to" 8 mps). However I am downloading at under 600 kps and uploading at about 300 kps. Multiple calls to tech support did not improve this. A supervisor ultimately revealed that Cavalier customers in my section of the city are averaging in the 600 kps range. At peak times (9am, 5pm) my connection is somewhat unreliable.
Unless you just want to check your e-mail, do not use Cavalier unless you know you are immediately adjacent an operations center. I have CavTel at a business that is right down the street from a CO and we are getting -- 1 mps.
I had previously been on Verizon's 768 kps package and was getting about 700 kps. Wish I had just upgraded my Verizon service.
Followup comments:  zjumper
join:2004-08-17 Baltimore, MD | hmmmm... i'm about 7500' from the CO and I get full service of 7Mbps/1Mbps. i've never had a minute of downtime with them either. | |
|  |  joenhre
join:2006-01-12 Philadelphia, PA
| Re: hmmmm... said by zjumper :i'm about 7500' from the CO and I get full service of 7Mbps/1Mbps. i've never had a minute of downtime with them either. Well you're one of those lucky people.I'm 7800' from the CO and on a good day at a non peak time I'm lucky if I get 2Mbps/700Kbps.I've contacted cavtel support plenty of times,and even rewired the in house wiring.Still no increase in speed.It's better than what I was orginally getting which was around 700Kbps/500Kbps,several calls to Cavtel, the last being me threatening to cancel my service actually resulted in a jump in speeds ,up to what I get now. Still I decided to get Comcast HSI which while slightly more expensive puts Cavtel's DSL service to shame. | |
|   ME in LA
@bellsouth.net
| Cavalier needs to be shut down by Regulators.
Cavalier is a joke and are costing me a lot of money. I didn't even sign up with them. I was with Network telephone and happy until Network telephone was bought by Cavalier. My email didn't work properly until when I couldn't stand it anymore I switched to AT&T or Bellsouth, whatever. It has been 6 months of hours and hours on the phone and I still can't get my domain name moved over. I think I will have to file a law suit against them. They have been sending me a bill which I inadvertantly paid the first couple of months after Bellsouth notified them to cancel service. They recognize this and know they owe me a refund but its been 3 months and I havn't received it. Instead I receive a bill for non existant services that has run up to 1100.00 Bellsouth has expressed their frustation with these people and say until Cavtel give them some damn access code they can't move my domain name so I can get email for my business. This is a nighmare and anyone out there that is thinking of going to cavalier don't. | |
|  |  zjumper
join:2004-08-17 Baltimore, MD
| Re: Cavalier needs to be shut down by Regulators. it happens a lot in aquisitions of any company, not just cavalier. granted, there customer service isn't the greatest but it looks like you've been bent over ten times from sunday. do what you need to do. i was not aware of cavalier doing domain name hosting either. | |
|  |   cavalier sucks
| I had the same shitty service from Cavalier but luckily I was able to switch back to AT&T in about a month although it took longer than i wanted because Cavalier technicians don't know how to do their job and want to blame other companies for their mistakes. I too had the same problem of them trying to bill me for their service after I was switched over to another company. I live in Michigan so I contacted the Michigan Public Service Commission Enforcement Division and filed a complaint against Cavalier. It might be called something a little different in your state. I found the number on the Michigan webpage. After a week I was contacted by a representative from Cavalier and my account was finally closed along with a zero balance. I would of let them take me court if they wanted their $35. They are nothing but a waste of time and money. I hope this helps. | |
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Review by yalalouf  UPDATED: 1.6 years ago member for 3.1 years, 33 visits, last login: 1 year ago
Clarkston,Oakland,MI
$25 per month
about 14 days
Cavalier
"Very fast connection. Reliable so far (1 week). Good price. Reasonable technical support."
"Terrible customer service. Terrible install coordination"
"Good value for money. Buy only if you are a patient person and have some technical ability"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Recently switched from att/Yahoo. Speed is roughly 5 times better than att. Bundle price very attractive and includes phone service with unlimited LD and all other features plus DSL service for 50/month.
Installation coordination was horrendous. Service was switched back on Monday morning without prior notice. DSL modem did not ship until Monday night and did not arrive until 3 days after old services was disconnected. Called customer service on Monday morning and was told modem shipped out and would be there same day (turned out to be a lie). On a second call that evening I was told the modem just shipped and will be there by Wednesday. Customer service not available after hours (they work 9-5). Tech support was very professional (long wait though "due to inclement weather"). Provided me with answers as well as dial-up service information while I waited for modem. Modem arrived on Wednesday and now all is well.
Bottom line: Glad I switched. Could do without the aggravation.
Followup comments:   Ryan428
@ldmi.com
| Caviler c2
my expieriance was unfortunatly worse than yours. I lost use of phone and internet for THREE WEEKS one time a week another time and a couple of days randomly. In one month I made 41 hour long each calls ( on my pay by the minute cell phone ). but service seems ok after all that mess. AT&T created most of the problems, but Caviler people lied, and even hung up the phone on me. | |
|  |   Belleville MI
@sbcglobal.net
| Re: Caviler c2 We, too, just switched, so we will hold our breath and see if we get the same connection/setup issues as the rest.
We live within 1 mile of the CO, so I am not overly worried about the dsl connection.
We are switching from ATT/Yahoo -- who have tripled their prices in the last 3 months and ATT's customer service /tech support has gone into the shitter.
It's (sad to say this) worse than Comcrap!!
So, anything beats ATT -- even dial up beats ATT. Ok, I didn't just say that, but there are some days I think that's true. | |
|  |  |  Mich240
join:2008-05-09 20850-4151
| Re: Caviler c2 Newbie in MD here - Because I am on a very tight budget I am thinking of trying Cavalier C2 $50 per month. The Cav-tel sales rep was clueless if my current desktop (using AOL dial-up and a Dell Desktop Dimension L800r Windows ME) could handle C2 DSL. My question can it? If yes, how do I get WiFi? or better yet, how do I setup this DSL and WiFi? Any recommendations on routers etc are appreciated as well. Thanks. | |
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Review by thomu1  UPDATED: 1.6 years ago member for 2.6 years, 22 visits, last login: 1.4 years ago
North Olmsted,Cuyahoga,OH
$67 per month (2 month contract)
about 30 days
Cavalier
"Phone service is good"
"DSL is down more that up"
"Not worth the money"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Speed it OK when it's up, but it's down too much too tell.
DSL was up and running on install date, but I had to call 3 times before they shipped modem.
Had to call Support to get email's setup, website to add first email doesn't work. Many phone options didn't work until I contacted support!
I'm moving across town, so I will be switching services!!!
Followup comments: | Forums » comments on review of Cavalier Telephone |
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