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All reviews of DSC (DSL)


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Reviews:
6 reviews (5 good) (1 bad)
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Review by BryceB See Profile
member for 1.8 years, 1 visits, last login: 1.8 years ago
updated 1.8 years ago

  • Savannah,Chatham,GA
  • $54 per month
  • (12 month contract)
  • about 6 days
  • BellSouth
  • "Great bandwidth with no restrictions"
  • "Bellsouth takes their time at the local substation after blackouts"
  • "A great service for the price with no restrictions on usage"
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When I moved to Downtown Savannah 5 years ago, I found very few DSL options besides Bellsouth or Comcrap. I don't like Cable TV, so I had no need for that either.

I found DSC here on DSLReports and was connected within 6 Business days. They let me provide my own modem (Alcatel Speedtouch Home), provide a static IP that I regularly use for running an FTP server between my home office and office, and have no port restrictions on the connections. I have business class service at my home office. We use all our own equipment, so I do not know what hardware the ISP provides for other customers. They did not offer "Dry" DSL at the time, but I am informed they now do.

I have 3Mb up / 1.5Mb down that translates to a solid 3Mbps up / 786Kbps down in real world settings. Their DNS is consistently rock solid and does not send you to a page filled with Ad's.

Their support of Business level service has been exceptional. I find most problems are corrected within 3 hours of a call, even on weekends They do not treat people with moderate to advanced knowledge of Telco service like morons with statements like "Have you tried unplugging the modem?" They will happily discuss issues such as line attenuation & dB noise factors. They support real PPoE w/ a RADIUS server without locking it to the modem hardware ID, allowing for real bridged connections when using OpenWRT or DD-WRT routers.

Ping times when relaxing (Why hello Left 4 Dead) are around 32ms consistent.

Bellsouth here in downtown Savannah loves to reboot / reconnect other providers DSLAM equipment only after their own customers have restored service when the summer blackouts occur during lightning storms.

We are now going on year 5 with them as our ISP and I thought it was time I got around to giving them a review.

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Review by skiesics See Profile
member for 6.5 years, 265 visits, last login: 1.4 years ago
lodged 6.5 years ago

  • Atlanta,Dekalb,GA
  • $54 per month
  • (12 month contract)
  • about 3 days
  • BellSouth
  • "GigE and 100M backbones"
  • "None Yet"
  • "Beats any ISP hands down!"
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My Other Reviews

·Callcentric
·VoicePulse
I switched from Speedfactory (3M/384k service) after several of my internet radio stations would crap out maybe 10-15 min into listening to the stream. I suspected either they were over subscribed on the backbone (which they assured me they weren't) or they have some QOS (quality of service) issues with their routers, switches, backbone, etc... I then started to do some testing to see if the problems were with the stations I was tuned into. I started a series of test downloads from Microsoft, like MSOffice service packs and several other big file downloads from Microsoft. I noticed the downloads would jump from around 300k/s down to 80k/s; it was up and down randomly during business hours. Around 1:30-2:00am they would be rock solid at 360k/s. Thats when I knew there was a usage issue, at least from my house, and I decided to switch to DSC.

DSC switched me in about 3 days if I remember correctly. The service couldn't be better! I can download anything from Microsoft any time of day at a very solid 360k/s download speed. Any site with enough bandwidth to handle a 3M download works at 360k/s any time of day. BTW my sync stayed the same with both ISPs 3008/384 sync in the DSL modem. Latency is very good with either service also. Both ping google.com at around 28ms, yahoo.com around 36ms low hops for both. Like I said before the prob with Speedfactory was the sustained download speeds. The nice thing about DSC is they actually have a realtime net graph online for users in their IP space (updates every 5min). DSC has 1-GigE circuit and 4-100M circuits for a total of 1.4 Gigabits of backbone bandwidth. Lastly, DSC (like Speedfactory) is a GA based company; I like that my money is staying at home in my state and not being sent out to some other state's economy.

Oh forgot to mention, I'm paying $54/mo for 3000/384 with one static IP on a Bellsouth shared line. I think they have other options available for more IP's and various levels of bandwidth like 1500/256, etc... I'm told they can do a "Dry DSL" line through Covad, but you have to pay around $100 for a dedicated Covad line to be run from the street to your house. Thats it!

BTW the negative review below:

I'm not friends or related in any way to anyone at DSC so I can't vouch for anyone's character there, except they seem nice on the phone. Sounds like someone got fired and was pissed off. Just a guess...

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Review by trojanfball See Profile
member for 8.1 years, 0 visits, last login: 8.1 years ago
lodged 8.1 years ago

  • Duluth,Gwinnett,GA
  • Contract price not specified.
  • "They are good at BullSh*tting"
  • "This place sucks. The owner is a real POS"
  • "Far more expensive than any other service provider, EXTREMELY HIGH customer and employee turnover"
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This has to be one of the WORST ISPs out there! The owner is a real scammer. I can guarantee you all the good reviews for this ISP ARE FAKE! They were left by a sister and husband of two of the employees. I can tell you from personal experience the owner will nickel and dime you every which way possible, take every shortcut and screw you every way he possibly can get away with!

We switched to Bell South and believe it or not, Bell South was ten times better service and A LOT CHEAPER!

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Review by lynchjo See Profile
member for 8.9 years, 0 visits, last login: 8.9 years ago
lodged 8.9 years ago

  • Alpharetta,Fulton,GA
  • $99 per month
  • (12 month contract)
  • about 9 days
  • BellSouth
  • "Very Stable and Reliable connectivity"
  • "I would recommend to ANYONE in need of a static IP and reliable svc"
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What speed did you order,
256K
at what monthly price?
Included in package price with Domains at $99/mo
How was the order/install process? The fastest yet of any provider, after signing contract-
What was the home equipment? Cisco 827 and Netscreen firewall, -Static IP

-Other bad/good experiences?

I would recommend to ANYONE in need of a static IP and reliable service. I have come to know the people of DSC over the last few years, one thing I can tell you is that all of them, including those past employees know the reliability and capabilities of the team working there!

From what I can tell, DSC mostly deals with businesses or high end users and is willing to customize an application to fit the customers needs. I like this because there is less of a threat to having every "wantabe hacker" trying to experiment with the lastest Port probing software and bringing down everyone on the Cable Modem node. It is a very serious network with multiple MB fiber going out, very nice.

If you are getting booted off the net so that you have to obtain a new IP address every evening or experiencing congestion, give these guys a call.

Need to advertise more guys, your worth it!

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Review by amgarner See Profile
member for 9 years, 2 visits, last login: 8.9 years ago
lodged 9 years ago

  • Buford,Gwinnett,GA
  • Business customer
  • Contract price not specified.
  • (12 month contract)
  • about 7 days
  • BellSouth
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I have been using Digital Service Consultants DSL services for the past three years. My connection is always up. I use my DSL to run web servers for my home based business. DSC is the only company I have found that offers static ips and allows me to run my web based business using their DSL service.

I ordered SDSL 144/144 on January 7, 2000. The technician was courteous, professional and on time. The complete install only took 45 minutes. I used this service for one year without incident.

Although I never had any problems with my SDSL service, I decided to change to a faster ADSL connection in August 2000. When I picked my router up a week later, the technical staff had it configured, ready and waiting. They took the time to answer all of my questions knowledgeably and courteously.

I did my own installation including the line filter and router in about an hour.
I had both SDSL and ADSL connections until January 2001 when my contract was up on the SDSL. When I asked DSC to double my connection speed their technicians were able to process my request over the phone and without incident.

My service has been very reliable over the past three years (granted construction in my area with lines cut) and virtually problem free.

I like the fact that when I do call with a question or request that I am actually
able to speak with a live human being instead of an automated voice mail system. My experience with DSC has been above and beyond my expectations.

I would highly recommend to anyone that needs DSL service to give these guys a call.

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Review by jackieb
(review was emailed from domain dscga.com)
lodged 10.8 years ago

  • Lawrenceville,Gwinnett,GA
  • $50 per month
  • BellSouth
  • CLEC party: Covad
  • "DSl from DSC = DFS (Damn Fne Srvice!)"
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4/26/01
RE: DSC - ISP

This company has been my ISP for 5 years. I recently got ADSL from them,
when it became available in my area, as I work from home a great deal via
laptop. I chose them because they provide a static IP address which I
needed to access my company network. The installation went great- except
for a Bell South problem. The installer was pleasant, courteous and
knowledgeable. He explained everything as he was doing it and answered
every question I had. I have had only one problem and that was with my ADSL
modem after multiple power outages during some severe thunderstorms. When I
called the company their service tech helped me get back in service quickly
and efficiently.
I am very happy with their service - and their monthly rate is very
competitive as well.



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