how-to block ads
|
»next review in page
Review by pcwiz 
Posted: 9.7 years ago
member for 9.6 years, 725 visits, last login: 297 days ago
 Haledon,Passaic,NJ
 $69 per month (24 month contract)
 "Great price, Fast Connection, pretty quick turnaround from placing order to up and running."
 "Bell Atlantic late in installing the line"
 "Highly recommend!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
This a glowing review of fast.net
I am an IT Professional employed as a Senior Developer/DBA for a media
company.
When searching for DSL for my new house I was nervous because of all the
horrible reviews out there for most companies. Unfortunately some of the
better companies did not service my area or simply don't offer residential
ADSL plans. I narrowed my search down to 2 companies. One had a great deal
of glowing reviews but was a bit pricey and the other was a new company with
only 2 reviews but a much better price. I decided to take a chance and go
with the new company FAST.NET.
I ordered their 768/384 ADSL for $69/month. I signed up for a 2 year
commitment and received free installation and free router.
A couple of weeks after I ordered the service I noticed they changed their
plan and for the $69/month they now offer up to 1.5MBs/600KBs. I called the
800 number and right away someone answered the phone, looked up the status
of my order and discussed the possibility of switching to the new plan.
Given that I am approximately 12,000 feet from the CO and the new plan does
not guarantee speed (based on line condition and distance) we agreed I
should stay with the 768/384.
Installation was pretty fast for DSL (about 4 weeks) - Bell Atlantic was
scheduled to come to my house on 3/22/2000 and Covad was coming on 3/23/2000
to finish. Unfortunately for me Bell Atlantic never showed up on 3/22/2000
so Covad had to put in a trouble ticket and reschedule after Bell finished
their job.
Friday 3/24/2000 8:00PM as I left to go out to dinner I noticed a Bell
Atlantic truck in front of my house and figured that they were doing an
emergency repair. Actually they were finishing my DSL install.
Covad came back yesterday on 3/30/2000 and installed the line and did the
inside wiring. (I have done wiring and could do it myself, but snaking
wires through a wall is tough to do with a 2 year old and a 2 month old
staring and asking questions so I figured it was worth the $100/hr for them
to run the Ethernet from the outside box to my computer).
This is fast!
When downloading I see speeds of 80Kb/s and higher (remember my 56K modem
did about 5Kb/s). Upstream I am seeing about 40KB/s.
I have not tried technical support because I haven't needed them yet, but
someone has always answered my call when I dialed the main line.
If you are reading the review and have questions you can email me and I will
be happy to reply.
Dan Greenberg
Sr. Developer/DBA
Katz Media Group
pcwiz@fast.net
Followup comments: | Forums » comments on review of FASTNET Corporation |
 | »next review in page (previous review)
Review by david@writeme.com
Posted: 9.8 years ago
member for 9.8 years, 37 visits, last login: 9.7 years ago
Bayside,Queens,NY
$69 per month (24 month contract)
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Pre sales info was sparse. I had to ask about everything.
Once they got my CC# everything went very smooth(except BA portion). 24/7 non 800 # support answers quickly. I was given an incorrect IP on the first call and called them back.
The tech asked me to repeat the numbers I got, put me on hold for about 3 minutes, came back and said "trouble with BA lines" I asked for the gateway # and told him to HOLD ON!
I got a ping and said theres no trouble with the BA line I can ping your gateway. LOOONG pause, "oops i was looking at the wrong thing" I asked to speak with someone else, got the correct network config and was all set.
1 static IP
order 7xx/3xx geting consistent 560-620 no outages yet (10 days)
Speedstream 5250
$69 month 2 yrs
dgs
Followup comments: | Forums » comments on review of FASTNET Corporation |
| »next review in page (previous review)
Review by nickfie
Posted: 9.8 years ago
member for 10 years, 39 visits, last login: a few hours ago
Wynnewood,Montgomery,PA
$49 per month (24 month contract)
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
|
384 / 128 line installed in November 1999. Good service - excellent availability (only 2 hours down time in 3 months), fast response to technical questions. Static IP, speed is satisfactory - meets specs.
Ball seemed to drop for a week or so during installation as it was passed among FastNet, Covad and Bell Atlantic. On-site installation took less than 1/2 hour, Covad installer was efficient and courteous.
Nick - outside Philadelphia, PA
Followup comments: | Forums » comments on review of FASTNET Corporation |
|
|
FASTNET Corporation
·