Call 310-SURF and contact the billing office. They will arrange the swap for you.

There are two financial arrangements that you can make:

1. Pay a one-time non-refundable upgrade fee of $69.95 and get the modem. The modem still belongs to Sympatico, and you still have to pay $10 monthly modem rental.

2. Commit to a one-year contract at the full price ($44.95 for HSE and $59.95 for Ultra) and you can get the 6300 at no additional charge. If you cancel your contract, you will be charged a $100 penalty. If you move to a place where Sympatico is not available, the penalty will be waived or refunded. You still have to pay $10 monthly modem rental.

got feedback? got feedback?

Any feedback you provide is sent to the owner of this FAQ for possible incorporation and shown publically as well.

by MacGyver
last modified: 2004-05-31 15:05:01