Call 310-SURF and contact the billing office. They will arrange the swap for you.
There are two financial arrangements that you can make:
1. Pay a one-time non-refundable upgrade fee of $69.95 and get the modem. The modem still belongs to Sympatico, and you still have to pay $10 monthly modem rental.
2. Commit to a one-year contract at the full price ($44.95 for HSE and $59.95 for Ultra) and you can get the 6300 at no additional charge. If you cancel your contract, you will be charged a $100 penalty. If you move to a place where Sympatico is not available, the penalty will be waived or refunded. You still have to pay $10 monthly modem rental.