Primarily in your ISP's support Forum here at BBR and which one you should choose from in the list below depends on your region of the US. The 5100 (and the new 4100) that AT&T/SBC uses is Crippled and running Customized Firmware per AT&T/SBC's specifications using a Branded Web Interface. It is completely different from a Retail 5100/4100 Router, PPPoE Modem or Bridge series. We'll still try to help you out on basics, but you'd be better served by choosing one of the AT&T/SBC Forums below especially if you are having any kind of connection or setup issues. Thanks for your understanding.
The following links below are taken from the various AT&T/SBC FAQ entries to help you find what you need quickly and to prevent over-duplication of information in multiple FAQ locations at BBR.
Note:These instructions apply to the 5100a only. The 5100a only has 4 lights in the front of the unit and the 5100b has 5 lights. Please verify that you have a 5100a modem before proceeding.
Note:These instructions apply to the 5100b only. The 5100b has 5 lights in the front of the unit and the 5100a only has 4 lights. Please verify that you have a 5100b modem before proceeding.
Multiple fixes are involved and all AT&T/SBC Customers should upgrade their modems to this Firmware if applicable. The 4100 will be upgraded to D240-A5F (SBC53) code and the 5100b will be upgraded to E142-A2B (SBC53) code level.
quote:contains fixes for AOL for Broadband 9.0, DSL power-off enhancements, a fix for restoring the modem’s memory, multiple fixes to the statistics web page, enhancements to DHCP, and a security fix.
Efficient KB Articles (5100a and 5100b)
