How to recover the firmware of an Actiontec Modem, with an Ethernet hookup (does not work with USB), using the installation Buddy CD.
I. Prep
1. Set you IP address statically
Win9x (95/98/ME
a. Go to the control panel
Start --> setting --> control panel
b. Open network, highlight tcp/ip pointing to your Ethernet card and click properties
c. Set the following info:
IP 192.168.0.99
subnet 255.255.255.0
gateway 192.168.0.1
d. After clicking ok and closing the network panel, restart the computer
Windows XP
a. Go to the control panel
Start --> control Panel
b. Open "Network Connections"
c. Right click on the "local area connection" for the Ethernet card and click on properties
d. Set the following info:
IP 192.168.0.99
subnet 255.255.255.0
gateway 192.168.0.1
2. Disable any software firewall running.
Note: XP users will need to make sure the XP firewall is not running. If the local area connection says "enabled firewalled" right click on the local area connection icon go to properties then the advanced tab and uncheck "protect my computer".
3. Make sure the Actiontec Modem is hooked directly to a single computer with an ethernet cable, and not through a router, hub, or switch.
II. Running the recover program
GT701
1. Insert the Actiontec installation buddy CD, and close the Autorun Install buddy program
2. Open my computer right click on the cdrom drive and choose explore.
3. Open the "supportfiles" folder.
4. Run the program recover3601041.exe. Follow the prompts until it says "detecting reset event"
5. Pull the power cord to the actiontec, while holding down the reset button on the back of the router, plug the power in and hold for 2 seconds.
6. you should see the recover program start to flash the modem, when it is finished click Exit.
7. Verify that the power light is solid green, if it is, power cycle the modem.
1520/1524
. Insert the Actiontec installation buddy CD, and close the Autorun Install buddy program
2. Open my computer right click on the cdrom drive and choose explore.
3. Open the "supportfiles" folder.
4. Open the recover160100xx.exe (where xx is the version 49,51,69,71 etc.)
5. Click ok or setup, choose your model number (can be found on the bottom of the actiontec), click ok, then next
6. Verify the IP address shows at 192.168.0.99 in the recover program, if it is not set it.
7. Click ok, and it should come up with a screen that says "server is ready"
8. Hold the reset button down on the modem for 10 seconds, while keeping the reset button down pull the power cord for 5 seconds, still keeping the reset button down plug in the power cord and continue to hold the reset button down until you see a progress bar on the recover program. If the progress bar never starts to fill, close the recover program verify that any firewall programs are disabled and repeat from step 4.
Note:
For Macintosh users there is no recover file on the Actiontec CD please refer to qwests website for instructions for a MAC:
»www.qwest.com/dsl/customerservic···osx.html
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by SolidState  edited by AthlGrond
last modified: 2006-01-03 12:21:29 |
