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Sympatico has the following firmware update available: »ftp://download.sympatico.ca/home_netwo ··· Z_en.exe

You can read more about it here:
»service.sympatico.ca/index.cfm?m ··· HNUpdate
»memberservices.sympatico.ca/Onli ··· _1_E.pdf

Feedback received on this FAQ entry:
  • the firmware download link is not responding, could you please provide a working download link?

    2011-05-24 19:27:03

  • I had significant problems with the 6300 dropping wireless connections. After finding the following on Bell's Business Internet web site and finding that their fix did not really exist, they replaced the 6300 with a 6520 which works fine. "Bell Business Internet is excited to announce that we have implemented a fix for 2 known issues with our popular Business Internet Gateway router, the e6300. The e6300 The Efficient Networks e6300 is a wireless gateway router that is sold with our Business Internet High Speed 6Mbps service. The unit has the following features enabled: 5 port Ethernet routing Wireless network configuration Easy to Use graphical user interface to allow users to manage their own networks Built in network management diagnostic tools to troubleshoot network problems Advanced networking protocol configuration The Issues: 1. Wireless bug that would drop DSL wireless network connections after a period of inactivity. 2. Business IP Voice (VoIP) incompatibility. The Fixes: We are happy to state the newest iteration of the modem firmware is now being auto downloaded to all affected users who currently have the e6300 for Business Internet High Speed. Specifically the fixes are: 1. Auto-PVC sensing for Bell West (PVC 0/33) and Bell Canada (PVC 0/35). 2. Improved Wireless stability - this fix eliminates the wireless bug that dropped wireless connectivity after a period of 10 minutes plus. 3. Business IP Voice support - this fix allows the Sipura ATA (VoIP adjunct) to work with the e6300 seamlessly Additional Info: User Agent (Browser / OS): Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) This information will help us accurately troubleshoot the problem. If you're not sending this message from the computer with the problem, please indicate which browser and Operating System you are using. If you need assistance in determining this information, click the Help me with this link."

    2008-12-30 17:25:13 (dslruss See Profile)

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by MacGyver See Profile
last modified: 2005-10-23 12:47:31