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This Section
Start by reading these (don't skip any steps as you only hurt yourself):

How do I check modem stats, synch rates & speeds at NID - Residential Housing

How do I check modem stats, synch rates & speeds at INI - Residential Apartment
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How do I check modem statistics/event logs? What do the numbers mean?

Although what is monitored and the exact name may be different depending on manufacturer, the overall information is pretty much the same. Below are some of the common terms and measurements used to judge line quality. Remember these are not hard numbers but simply a generalization of line statistics:

SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)
Relative strength of the DSL signal to Noise ratio. 6dB is generally the lowest dB manufactures specify in order for the modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. Generally speaking, as overall bandwidth increases, your signal to noise ratio decreases. So a customer that upgrades from 1.5 to 6.0 service will typically see a corresponding decrease in the signal to noise ratio. The higher the number the better for this measurement.
6dB or below is bad and will experience no synch or intermittent synch problems
7dB-10dB is fair but does not leave much room for variances in conditions
11dB-20dB is good with no synch problems
20dB-28dB is excellent
29dB or above is outstanding

Line Attenuation
Measure of how much the signal has degraded between the DSLAM and the modem. Maximum signal loss recommendation is usually about 60dB. One of the biggest factors affecting line attenuation is distance from the DSLAM. Generally speaking, bigger distances mean higher attenuation. The lower the dB the better for this measurement.
20dB and below is outstanding
20dB-30dB is excellent
30dB-40dB is very good
40dB-50dB is good
50dB-60dB is poor and may experience connectivity issues
60dB or above is bad and will experience connectivity issues

Also read the Note: (look for the blue arrow)

If that corrects all your problems then consider a "Whole House" Splitter:
»EarthLink DSL FAQ »Can I see an example of a splitter install?

Also read these for details on finding the source of your DSL Interference:

• »SBC DSL FAQ »RF Interference troubleshooting

• »AT&T Midwest/Ameritech FAQ »My DSL loses sync regularly. How can I detect interference with an AM Radio?

This below is for the Bellsouth service area, but the information is good for the US in general.


Note: If you do not have a NID, call your Telco and get one installed as you are outdated for ADSL service (even Telco service for that matter) according to the Telcos that charge you for voice service each month. The Telco's received Millions in Federal Write-Offs/Credits to upgrade their Networks for Broadband and that included upgrading customers to NIDs when found that they only have protector units (at no charge to the customer). Read this archived page to understand. »web.archive.org/web/199910131441···nid.html

Or read this image of the page.


Supporting info from »www.cincinnatibell.com:

Customer Support: Consumer Information: Repair/Installation Charges
»www.cincinnatibell.com/customer_···charges/

* A NID creates a defined point of demarcation between the telephone network and inside wire. When utilized properly, the NID will assist you in determining if service difficulties exist in the inside wire or outside network. If you do not have a NID, you may hire Cincinnati Bell to install one, do it yourself, or hire an outside contractor to install one for you. (If you do not choose to have Cincinnati Bell install the NID, Cincinnati Bell will not be responsible for its proper installation and maintenance.) If there is not a NID in place, and you cannot ascertain that the service difficulty is located on your side of the demarcation point, Cincinnati Bell will come out at no charge to diagnose the problem and install a NID at no charge during the visit. Charges will apply if a NID is present upon Cincinnati Bell's arrival.



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by Doctor Olds See Profile
last modified: 2009-06-21 22:30:23