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Start by reading these (don't skip any steps as you only hurt yourself): • How do I check modem stats, synch rates & speeds at NID - Residential Housing • How do I check modem stats, synch rates & speeds at INI - Residential Apartment _________________________________________________ • How do I check modem statistics/event logs? What do the numbers mean? Although what is monitored and the exact name may be different depending on manufacturer, the overall information is pretty much the same. Below are some of the common terms and measurements used to judge line quality. Remember these are not hard numbers but simply a generalization of line statistics: If that corrects all your problems then consider a "Whole House" Splitter: »EarthLink DSL FAQ »Can I see an example of a splitter install? Also read these for details on finding the source of your DSL Interference: • »SBC DSL FAQ »RF Interference troubleshooting • »AT&T Midwest/Ameritech FAQ »My DSL loses sync regularly. How can I detect interference with an AM Radio? This below is for the Bellsouth service area, but the information is good for the US in general. ![]() Note: If you do not have a NID, call your Telco and get one installed as you are outdated for ADSL service (even Telco service for that matter) according to the Telcos that charge you for voice service each month. The Telco's received Millions in Federal Write-Offs/Credits to upgrade their Networks for Broadband and that included upgrading customers to NIDs when found that they only have protector units (at no charge to the customer). Read this archived page to understand. »web.archive.org/web/199910131441···nid.htmlOr read this image of the page. ![]() Supporting info from »www.cincinnatibell.com: Customer Support: Consumer Information: Repair/Installation Charges »www.cincinnatibell.com/customer_···charges/ * A NID creates a defined point of demarcation between the telephone network and inside wire. When utilized properly, the NID will assist you in determining if service difficulties exist in the inside wire or outside network. If you do not have a NID, you may hire Cincinnati Bell to install one, do it yourself, or hire an outside contractor to install one for you. (If you do not choose to have Cincinnati Bell install the NID, Cincinnati Bell will not be responsible for its proper installation and maintenance.) If there is not a NID in place, and you cannot ascertain that the service difficulty is located on your side of the demarcation point, Cincinnati Bell will come out at no charge to diagnose the problem and install a NID at no charge during the visit. Charges will apply if a NID is present upon Cincinnati Bell's arrival. by Doctor Olds
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