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All FAQs » EarthLink DSL FAQ » 10 General » 10870

Why isn't my DSL service pro-rated when cancelling ? (#10870)
The first thing to remember is that Earthlink is just a re-seller of other company's DSL service, be that your local telco's or Covad's. These other parties don't offer partial-month service or rates, so Earthlink can't either, unless they want to absord the cost themselves. In the case of a customer leaving, there's little benefit to Earthlink in that case, now is there ?

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