If you've been trying to run either the site Tweak Test or the Speed Test and you're having problems, here are some tips that might help:

Almost every thread we've had recently about problems with these apps points to a third party application like Norton Internet Security and\or Zone Alarm (Pro), or any other application that may be blocking a port or the redirect (even the Windows firewall itself). The Tweak Test uses ports 8085 and 8086 (so you should not be blocking outbound access to those ports). The Speed Test doesn't use anything other than standard web requests.

Here are links to some of those threads:

/forum/remark,11021132~mode=flat
/forum/remark,11044327~mode=flat
/forum/remark,11151114~mode=flat
»tweaktest (opening ports 8085 and 8086)

• If you're running Windows XP/SP2, try the technique below. It will reset the registry to default TCP/IP values.

  Open a Command Prompt and type:
  netsh int ip reset c:\resetlog.txt
  Reboot.

• Make sure that you have Java installed on your machine. You can download it here: »www.java.com/en/download/windows···atic.jsp
  Another of our users discovered this: After installing SP2, I uninstalled Sun Java, visited their site and did a manual download and install. Tweak Tester II worked fine after that.
  
  
• Keep in mind that the new DSLR Speed Test applets will NOT work with the MS JVM. Since Speakeasy and Optimum OnLine license their speed test from DSLR, the Speakeasy test may be upgraded to the new one shortly as well.
  
  
• DSLR member jsaun offers this additional help:
  To enable speed test redirecting in Norton Internet Security 2004, do this:
  Choose Ad Blocking::Configure.
  Click "Advanced."
  Scroll down to www.broadbandreports.com - add it if it is not there.
  Select www.broadbandreports.com and click the "Global Settings" tab.
  Uncheck "Use Default settings" and check "Permit" for each of the 5 sections.
  All done.
  

Q: I have winxp home and ZA pro...when I use your Speed Test all seems to go well until the test finishes and then the test status says "redirecting" and I can't view my results...I've changed my privacy settings without success. Any suggestions?

A: Disable Zone Alarm pop-up stopper. It interacts badly with WinXP/SP2 for some reason. The same goes for Norton's NIS2004 Ad Blocking. Apparently, the NIS Ad Blocker doesn't play nice with the SP2 Pop-up Blocker.

Feedback received on this FAQ entry:

• DSLR member jsaun See Profile offers this additional help: To enable speed test redirecting in Norton Internet Security 2004, do this: Choose Ad Blocking::Configure. Click "Advanced." Scroll down to www.broadbandreports.com - add it if it is not there. Select www.broadbandreports.com and click the "Global Settings" tab. Uncheck "Use Default settings" and check "Permit" for each of the 5 sections. All done.

  2009-12-01 07:17:11

• Java Plug-in 1.6.0_19 Using JRE version 1.6.0_19-b04 Java HotSpot(TM) Client VM User home directory = C:\Users\Julius ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message l: dump classloader list m: print memory usage o: trigger logging q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list v: dump thread stack x: clear classloader cache 0-5: set trace level to ---------------------------------------------------- load: class Speed not found. java.lang.ClassNotFoundException: Speed at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source) at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.io.IOException: open HTTP connection failed:http://www.dslreports.com/SpeedTests/092/v2/Speed.class at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source) at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source) at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) ... 7 more Exception: java.lang.ClassNotFoundException: Speed

  2010-04-02 20:52:39 (jaa )

• JAVA console crashes, saying "class Speed not found".

  2010-06-14 05:43:48

• Java Speed test never returns the receipt in Windows 2008R2.

  2010-09-28 11:35:43

• The java applet is failing. The java console does not report any error. I verified my JVM, with this output: JVM check passed. Using 1.6.0_22 by Apple Inc. I used the test not to long ago, so I think the latest upgrade somehow broke the applet.

  2011-03-21 09:04:43 (ebergerson )

• Speed test limit of 4 per day to NYC server does not renew anymore.

  2011-05-18 06:33:17 (rhdcheme )

• Even after installing latest Java on latest Firefox still get errors below with DSLR Tweak Test and Java Speed Test. java.lang.SecurityException: trusted loader attempted to load sandboxed resource from http://dslreports.linkline.com/SpeedTests/269/speedtest.jar at com.sun.deploy.security.CPCallbackHandler$ParentCallback.check(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ParentCallback.access$1500(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ChildElement.checkResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.checkResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source) at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source) at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Exception: java.lang.SecurityException: trusted loader attempted to load sandboxed resource from http://dslreports.linkline.com/SpeedTests/269/speedtest.jar

  2011-09-26 22:59:28 (RWild )

• Wow...2004 security programs...it's 2012. None of these 2004 programs should be used...or should not be working. This information should be updated!

  2012-06-07 14:53:06

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by KeysCapt edited by JMGullett
last modified: 2007-05-07 12:19:12